All the staff were exceptional and very helpful with our needs. The front desk staff were very nice. And your cookies were to die for. If we ever return to Memphis, we will surely stay there again.

Just an average experience. The room was nice and clean, front desk staff courteous and helpful. Restaurant and bar staff and service was poor, almost an embarrassment. The bartender intentionally overcharged me for a glass of wine, which felt intentional. I almost booked the Peabody across the street but a few reviews made it sound dated so I choose the Hilton. So sorry I did. We wound up going over there for food and drinks and there is no comparison.

There is an infestation of gnats. I switched rooms and there were gnats in that room as well.