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It was a nice spacious room off the strip, the only downside was the airport. You can hear the planes take off and the rooms and the decor of the resort was dated but overall it was nice.
ISIAH
Stayed 3 nights in May 2024
Response from Jasmin De Leon on May 13, 2024
Thank you for your feedback! We're glad to hear that you enjoyed the spacious room and overall had a nice experience at our resort. We understand that noise from the nearby airport and we apologize for any inconvenience this may have caused. If there's anything else we can do to enhance your stay during future visits, please let us know. We appreciate your input and hope to have the opportunity to welcome you back again soon!
We like the hotel because its not noisy,doesn't smell smoke
Duvie ann
Stayed 1 night in May 2024
Response from Jasmin De Leon on May 13, 2024
Thank you for your feedback! We're delighted to hear that you appreciated the peaceful atmosphere. We strive to ensure all our guests have a comfortable and enjoyable stay. We look forward to welcoming you back soon!
6/10 Okay
Jacqueline
May 12, 2024
I did not like the fact that the rooms are not cleaned every day I had to ask for my room to be cleaned on day two, because apparently they cleaned the room every three days and staying with two other people in one room, every three days is way too long.
Jacqueline
Stayed 2 nights in May 2024
Response from Jasmin De Leon on May 13, 2024
Thank you for sharing your concerns with us. We apologize for any inconvenience caused by our housekeeping schedule. We appreciate your understanding and hope to have the opportunity to improve your experience during any future stays with us.
We're delighted to hear that you appreciated our pet-friendly policy! We hope you and your pet had a wonderful time, and we look forward to seeing you both again soon!
I’ve been coming here for years and it’s always been a pleasure being there. The remodeling is beautiful and near the strip. It’s down the street the strip and eateries!
G
Stayed 1 night in May 2024
Response from Jasmin De Leon on May 7, 2024
Thank you so much for your kind words. We're thrilled to hear that you've enjoyed your visits over the years and we look forward to welcoming you back again soon!
It was close to everything and the staff were pleasant.
Carlens
Stayed 4 nights in May 2024
Response from Jasmin De Leon on May 13, 2024
We're thrilled to hear that you found our location convenient and enjoyed interacting with our friendly staff! We hope to have the pleasure of hosting you again in the future!
The room is old and bad smell carpet, not enough room supplies. Too much walking and unsafe area.
Khoa
Stayed 1 night in May 2024
Response from Sandra Bolanos on May 6, 2024
I'm sorry to hear about your experience. Your feedback is valuable to us as we continuously strive to improve. We apologize for any inconvenience caused by the condition of the room and the area's safety concerns. We'll address these issues promptly to ensure a more comfortable and secure stay for our guests in the future. Thank you for bringing this to our attention.
Looks older then in the pictures. Also the restroom was terrible looked old and dirty paint was all over the tub had a moldy shower curtain. I wouldn’t recommend staying there
Lorissa
Stayed 2 nights in May 2024
Response from Sandra Bolanos on May 6, 2024
We appreciate you taking the time to share your experience with us. We're sorry to hear that the room did not meet your expectations and fell short of the images provided. It's disappointing to hear about the cleanliness issues you encountered in the restroom. Please know that we take your feedback seriously and will work diligently to address these concerns and ensure a more pleasant experience for future guests. Thank you for bringing this to our attention.
10/10 Excellent
Pam
Traveled with group
May 5, 2024
Disliked: Property conditions & facilities
Parking is terrible no room to turn around
Pam
Stayed 1 night in May 2024
Response from Sandra Bolanos on May 6, 2024
Thank you for taking the time to write a review, we appreciate your feedback.
The only things it bad is the in fron of my room was a man all drunk and he was smoking all the time and walking in the hallway
Angie
Stayed 2 nights in May 2024
Response from Sandra Bolanos on May 6, 2024
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the disturbance in front of your room. Guest comfort and safety are our top priorities, and we take incidents like this seriously. We will address this matter promptly to ensure a more peaceful and enjoyable stay for our guests in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for a better experience.
Thank you for your feedback! We hope to welcome you back soon!
8/10 Good
Marybel
Traveled with group, Traveled with partner
Apr 30, 2024
We were only there for sleeping so it was fine. Mattresses were noisy but other than that, it was fine. Don’t expect anything luxurious.
Marybel
Stayed 2 nights in Apr 2024
Response from Jasmin De Leon on Apr 30, 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that overall, your stay met your needs. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another stay in the future.
Thank you for taking the time to write a review, we appreciate your feedback.
4/10 Poor
Marisol
Traveled with family and small children
Apr 29, 2024
Disliked: Cleanliness
This place looks nothing like the pictures. The rooms smelled more motel like.
Marisol
Stayed 1 night in Apr 2024
Response from Sandra Bolanos on Apr 29, 2024
We're sorry to hear that your experience didn't meet your expectations based on the photos. We strive to accurately represent our accommodations, and it's disappointing to hear that you found discrepancies. Your feedback regarding the smell is concerning, and we'll be sure to address this issue promptly to ensure a more pleasant environment for our guests. Thank you for bringing these matters to our attention, and we hope to have the chance to regain your trust in the future.
Such a good location!!
Not far from the strip at all. A CVS so nearby just in case you need to pick up anything real quick.
Convenient to be right next to the MGM which has one end of the monorail so we can take it thru out the whole strip!
Richard
Stayed 2 nights in Apr 2024
Response from Sandra Bolanos on Apr 29, 2024
We're thrilled to hear that you enjoyed our convenient location and proximity to the strip! It's fantastic to know that you found the nearby amenities, like the CVS, to be handy during your stay. Being close to the MGM and the monorail certainly adds to the ease of exploring the area. Thank you for taking the time to share your positive experience, and we hope to welcome you back again soon for another enjoyable stay!
10/10 Excellent
Haksoro
Apr 29, 2024
Safe and quite areas, only concern about the area is near at airports and sounds noisy little bit
Haksoro
Stayed 2 nights in Apr 2024
Response from Jasmin De Leon on Apr 30, 2024
Thank you for sharing your feedback with us. We're glad to hear that you found the area safe and quiet overall. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another visit in the future.
The Alexis was a nice place to stay for our trip to Vegas. The room was nice and spacious, easily accomodating three adults. The couch pull out bed was even comfy, which is rare. Very friendly and helpful staff!
Kyla
Stayed 2 nights in Apr 2024
Response from Sandra Bolanos on Apr 29, 2024
We're delighted to hear that you enjoyed your stay. We take pride in providing friendly and helpful service, so we're thrilled that our staff left a positive impression on you. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic experience!
Pretty nice rooms. There were these little black bugs a couple I think they are called pillow bugs harmless but I think they came in from the door or a crack. Not a huge deal but still.
Savannah
Stayed 3 nights in Apr 2024
Response from Jasmin De Leon on Apr 28, 2024
Thank you for your feedback regarding your recent stay with us. We're glad to hear that you found our rooms nice. We apologize for the presence of the bugs you mentioned. We will address this issue with our housekeeping and maintenance teams to ensure that necessary measures are taken to prevent any future occurrences. We appreciate you bringing this matter to our attention. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
8/10 Good
Cutberto, Riverside
Traveled with group, Traveled with partner
Apr 25, 2024
Liked: Cleanliness, staff & service
Not a bad place to stay if you wanna save money. Feels like apartments.
Cutberto
Stayed 2 nights in Apr 2024
Response from Sandra Bolanos on Apr 25, 2024
Thank you for taking the time to write a review, we appreciate your feedback.
Thank you for your feedback, we appreciate your business.
6/10 Okay
Stevan
Apr 21, 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
Blinds didn't shut on 1st night.
Stevan
Stayed 2 nights in Apr 2024
Response from Sandra Bolanos on Apr 22, 2024
Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for the inconvenience caused by the issue with the blinds on the first night of your visit. We hope to welcome you in the future.
Nice, spacious accommodations without the hustle and bustle.
Candice
Stayed 1 night in Apr 2024
Response from Sandra Bolanos on Apr 22, 2024
Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you enjoyed your stay and found our accommodations spacious and peaceful. We hope to welcome you back for another relaxing stay in the future
10/10 Excellent
Nikki
Apr 21, 2024
Liked: Cleanliness, staff & service
Nikki
Stayed 1 night in Apr 2024
Response from Sandra Bolanos on Apr 22, 2024
Thank you for taking the time to write a review, we appreciate your feedback.
8/10 Good
Philip A
Apr 20, 2024
Liked: Cleanliness, staff & service
Philip A
Stayed 1 night in Apr 2024
Response from Jasmin De Leon on Apr 21, 2024
Thank you for your review Philip! We appreciate your feedback.
8/10 Good
John
Apr 20, 2024
Liked: Staff & service
I wish there had been a picture of the outside of where the rooms are. It’s not a “resort”. It’s more like a nicer than normal motel.
John
Stayed 1 night in Apr 2024
Response from Jasmin De Leon on Apr 20, 2024
Thank you for your feedback. We apologize for any confusion and hope to have you back in the future.
The property was fare the shower water was Luke warm at best but better in the morning
The bed was the worst bed I have slept in at a hotel ever
The laundry facilities were extremely expensive eg 1 load of washing would have cost $20
Darren
Stayed 1 night in Apr 2024
Response from Jasmin De Leon on Apr 20, 2024
Thank you for sharing your experience from your recent stay. We sincerely apologize for the inconveniences you encountered during your visit. We hope to have the opportunity to welcome you back and provide a better experience in the future.
10/10 Excellent
Maria de Jesus
Apr 19, 2024
Great
Maria de Jesus
Stayed 1 night in Jan 2024
Response from Jasmin De Leon on Apr 19, 2024
Thank you for leaving a review! I'm glad you enjoyed your stay.
Room was clean and comfy, staff were polite, suprisingly quiet close to the airport.
Robert
Stayed 1 night in Apr 2024
Response from Jasmin De Leon on Apr 16, 2024
Thank you so much for taking the time to share your experience with us! We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.