Aerial view
Check availability

Reviews of The Palazzo at The Venetian

5 out of 5
The Palazzo at The Venetian
3325 Las Vegas Blvd. South, Las Vegas, NV

Reviews

9.0

Wonderful

Rating 10 - Excellent. 5868 out of 8204 reviews" "
Rating 8 - Good. 1265 out of 8204 reviews" "
Rating 6 - Okay. 481 out of 8204 reviews" "
Rating 4 - Poor. 278 out of 8204 reviews" "
Rating 2 - Terrible. 312 out of 8204 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Apr 2024

10/10 Excellent

Monique

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Under tv, candy wrappers peanuts, spill stains on ottoman in bathroom could use a new mattress on pull out sofa
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and size of rooms
Stayed 2 nights in Apr 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Kiesha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palazzo was great. It was all you can expect from the Venetian in a smaller package.
Stayed 3 nights in Apr 2024

10/10 Excellent

Obinna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 1 night in Apr 2024

10/10 Excellent

VICTOR

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Apr 2024

10/10 Excellent

VICTOR

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 3 nights in Apr 2024

8/10 Good

Hope

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Great hotel, good size rooms and awesome location. The hard upsell on room upgrades is a bit much. Pushing a $85 upgrade as the only room available and stating that checkin ia between 3-6pm is ridiculous. That’s too broad of a time range yet checkout is right at 11am -unless you pay late checkout. I opted to keep my original room and 15min later it was available…
Stayed 2 nights in Apr 2024
Response from Javier on May 2, 2024
Dear Hope, Thank you for choosing the Venetian Resort during your trip to Las Vegas. I am very pleased to know that you had an overall enjoyable stay with us! We aim to always provide our guests with the utmost level of personalized service in all aspects of the resort and I am always happy to learn of our guests' memorable experience with us.We look forward to having another opportunity to welcome you back to our resort soon!Have a wonderful day!Javier Guest Relations

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views and service, so easy to navigate and explore with our group
Stayed 3 nights in Apr 2024

10/10 Excellent

Stanislaw

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay
Stayed 3 nights in Apr 2024

10/10 Excellent

carol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have been critical of the Expedia v Hotels on this 2.2k road trip. This hotel gave us an upgrade.. which was excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

6/10 Okay

GS

Stayed 2 nights in Mar 2024

10/10 Excellent

Jennifer, Leesburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ying

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Palazzo for one night visiting Vegas. Although our room was not ready upon checking in, we didn’t wait for too long and the staff gave us a complimentary upgrade, which was very appreciated! Plenty of good dinning options within a walkable distance if you don’t want to eat inside the hotel. Definitely will come back again next time visiting Vegas!
Stayed 1 night in Apr 2024
Response from Javier on May 1, 2024
Dear Ying, Thank you for your recent stay with us and for providing us with your feedback. I am very pleased to know that you had a wonderful stay with us! We aim to always providing our guests with the utmost level of personalized service in all aspects of the resort and I am so glad to know that this was exactly your experience with us. We look forward to having another privilege of hosting you soon!Have a wonderful day!Javier Guest Relations

10/10 Excellent

jeremy, wichita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is immaculate, beautiful, a piece of living art. Makes me proud to be an American. Also it was great because my family and I spent a week in Venice, Italy last summer and this made it much more meaningful, especially as we noticed all the architectural details, including the Doge Palae (which I highly recommend you visit if actually visit the real Venice, Italy).
Stayed 2 nights in Apr 2024
Response from Donna on Apr 30, 2024
Dear jeremy,We are extremely grateful for the feedback that you have provided us. Your adoration of our resort is a testament of the passion of superb experiences that we all have for our guests, and we are truly glad that you were able to experience Venice in Las Vegas. Please do come back again soon as we would be happy to welcome you back!Kind Regards,

10/10 Excellent

Emir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sphere view suite is amazing. Sunrise and the sphere view in the morning is GREAT.
Stayed 3 nights in Apr 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and large rooms. Pools were not too busy and nicely heated. Descent breakfast buffet at Lux.
Stayed 3 nights in Apr 2024

4/10 Poor

Maria Theresa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No complimentary water! Lots of other amenities BUT doesn’t provide water which is VERY BASIC. Housekeeping is horrible.
Stayed 5 nights in Apr 2024
Response from Javier on Apr 30, 2024
Dear Maria Theresa, Thank you for sharing your feedback. We are disheartened to learn of your unpleasant experience during your stay. Please know it is never our intention to inconvenience our guests and we take extreme pride in the service we offer. We strive to create a warm, personalized environment for all guests, and I am sorry that we did not meet your expectations. Your continued patronage is very important to us, and we hope you will give us the opportunity to restore your confidence very soon. Best,Javier Guest Relations

10/10 Excellent

Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and classy
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Stayed 2 nights in Apr 2024

10/10 Excellent

Frances

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room!
Stayed 1 night in Apr 2024

10/10 Excellent

Theresa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in. Clean and elegant. Small thing but more places to plug in items on nightstands and desks would be helpful.
Stayed 1 night in Apr 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

8/10 Good

Casimiro

Liked: Cleanliness, staff & service, property conditions & facilities
My first stay in Las Vegas, The Palazzo has everything on it ground’s you almost don’t have to leave the hotel. Your hotel security was impressive
Stayed 3 nights in Apr 2024

8/10 Good

john

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good easy access location clean well maintained
Stayed 3 nights in Apr 2024

10/10 Excellent

Natasha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Dylan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food!
Stayed 2 nights in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

zhuqing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge room and very friendly front desk. Room is clean and quiet. Pool is amazing
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellence day at this hotel. Many dining options and excellent cuisine. We also got to enjoy the outdoor pools and the Club Lounge was very comfortable. The staff was welcoming.
Stayed 4 nights in Feb 2024

10/10 Excellent

Hernani

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here at the Venetian Palazzo resort Hotel! We also enjoyed your fitness facilities!
Stayed 3 nights in Apr 2024

10/10 Excellent

Boyce

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Kimberlie K

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stay here and I will definitely stay here again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kanti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the vibe and restaurants at this place!
Stayed 1 night in Apr 2024

10/10 Excellent

Antonio Aubrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mary Tennison in the premier lounge was excellent
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying in Las Vegas and couldn’t be more happy with The Pallazo as a choice for our stay. Our room was big and beautiful, we also had the Prestige lounge access which was an incredible value. We would stay again if we go.
Stayed 2 nights in Apr 2024

10/10 Excellent

Andreea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, all the staff there are super professional. Definitely worth staying at this hotel, we will return again and again ❤️
Stayed 2 nights in Apr 2024

10/10 Excellent

Mamadou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is very big, roomy for 4 people. Very comfortable.
Stayed 1 night in Apr 2024

8/10 Good

Tony

Liked: Cleanliness
Stayed 4 nights in Mar 2024

10/10 Excellent

Jiahua

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is quite nice and large. Staff members very friendly and helpful. I will definitely come back again.
Stayed 2 nights in Apr 2024

10/10 Excellent

FARHAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The staff are very professional. The property is very well maintained. Amazing for shopping.
Stayed 4 nights in Apr 2024

4/10 Poor

Jill

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
check in was not easy and I was charged beyond what I was told. Asked about VIP and was told I would get free internet. Was then charged anyway. Cray experience after staying 10 times previously. Won't stay @Venetian or Palazzo again.
Stayed 4 nights in Apr 2024
Response from Javier on Apr 23, 2024
Dear Jill, Thank you for sharing your feedback. We are disheartened to learn of your unpleasant experience during your stay. Please know it is never our intention to inconvenience our guests and we take extreme pride in the service we offer. We strive to create a warm, personalized environment for all guests, and I am sorry that we did not meet your expectations. Your continued patronage is very important to us, and we hope you will give us the opportunity to restore your confidence very soon. Best,Javier Guest Relations

8/10 Good

Lucille

Traveled with family
Liked: Cleanliness, staff & service
Our room was incredible. View of Trump Tower, we all can’t get the Sphere. After settling in I started to notice the good and not so good. Carpet not meeting up to the molding. Lamps dusty, bathroom baseboards not cleaned. Overall, a good experience. Casino was clean and fun, shops with Venetian incredible, service impeccable.
Stayed 2 nights in Apr 2024
Response from Javier on Apr 23, 2024
Dear Lucille, Thank you for your recent stay with us and for providing us with your feedback. I am very pleased to know that overall, you had a wonderful stay with us. Your continued patronage is very important to us, and we hope you will allow us another opportunity to welcome you back. Thank you again and we look forward to seeing you soon. Have a wonderful day, Javier Guest Relations

10/10 Excellent

CLEMENTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it so much!
Stayed 3 nights in Apr 2024

8/10 Good

Jillian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at the Venetian and Palazzo on 3 occasions. It is a beautiful resort/casino but this time it was not as 5 star as our previous stays. Our suite was dusty, the windows smeared and never cleaned. I did after 2 days dust it myself. Trying to get a sun lounger in the morning for a swim and a bit of morning sun was difficult due to the "reserve your lounger" cost $75. All the loungers in the sun were reserved, even though no one used then until 12.00 which meant you had to lie in the shade or be very lucky and get an unreserved one, which there were 4 only. I truly feel that the resort fee you have to pay should entitle you to a FREE sunbed. It should be first come, first served. For us we were disappointed that the 5 star resort didn't meet our expectations.
Stayed 7 nights in Apr 2024
Response from Javier on Apr 22, 2024
Dear Jillian, Thank you for sharing your feedback. We are disheartened to learn of your unpleasant experience during your stay. Please know it is never our intention to inconvenience our guests and we take extreme pride in the service we offer. We strive to create a warm, personalized environment for all guests, and I am sorry that we did not meet your expectations. Your continued patronage is very important to us, and we hope you will give us the opportunity to restore your confidence very soon. Best,Javier Guest Relations

6/10 Okay

Candy

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in staff was extremely rude and condescending. Second time this has happened checking in at Palazzo. Happily patron Wynn for my next stay
Stayed 2 nights in Apr 2024