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Reviews of Luxury Suites International At The Signature

4.5 out of 5
Luxury Suites International At The Signature
125 E Harmon Ave, Las Vegas, NV

Reviews

8.2

Very Good

Rating 10 - Excellent. 1418 out of 2830 reviews" "
Rating 8 - Good. 659 out of 2830 reviews" "
Rating 6 - Okay. 318 out of 2830 reviews" "
Rating 4 - Poor. 206 out of 2830 reviews" "
Rating 2 - Terrible. 229 out of 2830 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness
It’s dated and tired. Things in the room are worn out. The couch has cushion covers, the headboard vinyl is peeling.
Stayed 5 nights in Apr 2024
Response from LSI on Apr 24, 2024
Thank you for your feedback, we appreciate it. We are sorry if you experienced some inconvenience during your stay. We will take your feedback into account to enhance our services and aim to offer an even better experience in the future.

10/10 Excellent

Mariza

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the property how it had everything you needed like plates, cups, and kitchen utensils. The jetted bath tub was amazing. The service was exceptional.
Stayed 4 nights in Apr 2024
Response from LSI on Apr 22, 2024
Thank you for your feedback, we appreciate it.

10/10 Excellent

Ilona

Liked: Cleanliness, amenities, property conditions & facilities
I was only here for one night but I was very impressed. Your staff is very friendly and helpful. The room was lovely - clean with a great view.
Stayed 1 night in Apr 2024
Response from LSI on Apr 19, 2024
Thank you for your feedback, we appreciate it. We're glad that you enjoyed your stay with us.

8/10 Good

Christy

Traveled with partner
Liked: Cleanliness, amenities
Nice pool choices, great location, ease of checkin/check-out. Helpful staff.
Stayed 3 nights in Apr 2024
Response from LSI on Apr 13, 2024
Thank you for your feedback, we appreciate it.

8/10 Good

Telquila

Disliked: Cleanliness
Stayed 3 nights in Apr 2024
Response from LSI on Apr 13, 2024
Thank you for your feedback, we appreciate it.

8/10 Good

Casey Diane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best thing about this property is if something goes wrong, the valet and security will go above and behind trying to help. The Valet lost my key fob in the rental car and I was going to be charged $500 for a replacement. They offered to pay for the replacement but I had insurance on the rental car that covered the loss of the key. The security team searched and searched doing a wonderful job. Then there was a man that went above and beyond. I think his name was john possibly. Roughly under 6 ft tall, balled, facial hair, super nice man that worked Valet. He made sure we were taken care of during our whole visit since our key was lost. He was super friendly and does his job very well. We were sad that we didn't see him before leaving.
Stayed 6 nights in Mar 2024
Response from LSI on Apr 8, 2024
Thank you for your feedback, we appreciate it. We will make sure to forward this to the Hotel's Management team to improve the service.

8/10 Good

Xavier

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a clean property.
Stayed 3 nights in Feb 2024
Response from LSI on Apr 3, 2024
Thank you for your feedback, we appreciate it.

10/10 Excellent

Arman

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from LSI on Apr 4, 2024
Thank you for your feedback, we appreciate it.

8/10 Good

Janessa

Traveled with family
Liked: Amenities, property conditions & facilities
Great fir the price and with kitchen so saves you some money on meals :)
Stayed 6 nights in Mar 2024
Response from LSI on Apr 2, 2024
Thank you for your feedback, we appreciate it.

10/10 Excellent

Tera

Stayed 4 nights in Mar 2024
Response from LSI on Apr 15, 2024
Thank you for your feedback, we appreciate it.

8/10 Good

Dean

Liked: Cleanliness, property conditions & facilities
We loved the property, amenities and the suite. It was not properly stocked with necessary kitchen items such as utensils, dishes and dishwasher pods.
Stayed 4 nights in Mar 2024
Response from LSI on Mar 25, 2024
Thank you for your feedback, we appreciate it.

8/10 Good

Rosalba, murrieta

Liked: Cleanliness, property conditions & facilities
Parking is not available aftet 8 pm. Valet always full and parking at MGM is too far
Stayed 2 nights in Mar 2024
Response from LSI on Mar 25, 2024
Thank you for your feedback, we appreciate it.

4/10 Poor

Quentin, Reno

Traveled with partner
Valet parking closed at 11pm on a Friday night for all towers and this was not communicated at check in. Had to park in mgm self parking and walk 20 minutes back at midnigh and then back again the next morning when we checked out. Very inconvenient.
Stayed 2 nights in Mar 2024
Response from LSI on Mar 22, 2024
Thank you for your feedback, we appreciate it. We are sorry for any inconvenience this has caused you. We will forward your feedback to the hotel management.

8/10 Good

Curtis

Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
I stay here often, but the suites for stay by owners are usually pretty dirty! They need more stringent checks from the Signature group to enforce and double check the cleanings!!
Stayed 3 nights in Mar 2024
Response from LSI on Mar 19, 2024
Thank you for your feedback, we appreciate it. We are sorry if you experienced some inconvenience during your stay. We will take your feedback into account to enhance our services and aim to offer an even better experience in the future.

10/10 Excellent

Cameron

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from LSI on Mar 14, 2024
Thank you for your feedback, we appreciate it.

10/10 Excellent

Clarissa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Very nice staff and very clean and comfortable rooms. Will definitely be back!
Stayed 4 nights in Mar 2024
Response from LSI on Mar 12, 2024
Thank you for your feedback,, we appreciate it.

10/10 Excellent

Tiffany Marie

Stayed 1 night in Mar 2024
Response from LSI on Mar 31, 2024
Thank you for your feedback, we appreciate it.

8/10 Good

Frances E

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My fiance and I stay here every time we go to Las Vegas because its quiet and we are Never disappointed and were always greeted by the front desk with a smile. This time our experience was a little different. There was only one person at the front desk and she did not seem to be happy to be there, no smile and very little eye contact. That wasn't all, when waiting in our room for the bellhop to bring up our luggage, upon receiving our luggage, we thanked the bellhop but we were then asked if there was any other way we could thank him. My fiance and i were shocked at the question. I immediately stated we had just arrived and hadn't gone to an ATM yet....my question is....is this something new that the bellhops are allowed to ask? Then, the next morning we were woken up by someone talking very loud in the hallway and it happened to be housekeeping. We are heavy sleepers and usually sleep through anything but the loudness was a little excessive. We don't like to complain but we thought it may help with any on the job training.This will not deter us from staying here again but hoping its not an ongoing issue since we really love this location!
Stayed 2 nights in Mar 2024
Response from LSI on Mar 11, 2024
Thank you for your feedback, we appreciate it. We apologize for any inconvenience this has caused you. We will forward your comments to the Hotel Management, and we'll work hard to fix the issue you experienced. Again, thanks for letting us know about it.

4/10 Poor

Shawn

Stayed 1 night in Feb 2024
Response from LSI on Mar 25, 2024
Thank you for your feedback, we appreciate it.

10/10 Excellent

Carolyn, Miami

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Signature is fantastic, near everything and has a monorail station at the MGM which takes you to the entire strip. The only issue we had was the mattress in our room - definitely needs to be replaced. The suites are gorgeous, very spacious. Location and safety are excellent on the property.
Stayed 3 nights in Feb 2024
Response from LSI on Mar 2, 2024
Thank you for your feedback, we appreciate it. We are sorry if you experienced some inconvenience during your stay. We will take your feedback into account to enhance our services and aim to offer an even better experience in the future.

10/10 Excellent

Kristine

Stayed 1 night in Feb 2024
Response from LSI on Mar 20, 2024
Thank you for your feedback, we appreciate it.

10/10 Excellent

Rodrigo

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All thank you it's a nice place to stay
Stayed 3 nights in Feb 2024
Response from LSI on Feb 26, 2024
Thank you for your feedback, we appreciate it.

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Free laundry! Great room with a kitchenette. 2 minute walk from MGM Grand casino without going outside. Free gym and laundry room on 1st floor (bring your own soap).
Response from LSI on Feb 16, 2024
Thank you for your feedback, we appreciate it.

8/10 Good

Darrik

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from LSI on Feb 8, 2024
Thank you for your feedback, we appreciate it.

8/10 Good

Steven, Rotherham

Business traveler
Room a little tired needs renovation.
Stayed 6 nights in Jan 2024
Response from LSI on Feb 6, 2024
Thank you for your feedback, we appreciate it.

6/10 Okay

david

Traveled with family and small children
Very surprised at how the room was overall. Always been very clean and nice. This time not so much. Could tell it had not been vacuumed in some time. Very dusty. Kitchen was not clean. And the bathroom oh my. Dirty sinks toilet barely flushed and mold in the shower. Then on Saturday night we got back and parking for our tower was full so they had us go park at mgm and we had to walk back. Very disappointed in this visit.
Stayed 2 nights in Feb 2024
Response from LSI on Feb 6, 2024
Thank you for your feedback, we appreciate it. We are sorry if you experienced some inconvenience during your stay. We will take your feedback into account to enhance our services and aim to offer an even better experience in the future.

6/10 Okay

Kerry

Liked: Property conditions & facilities
Disliked: Amenities
Not the cleanest suite, things were old and the water turned off suddenly in the middle of the night during the last night of the stay. It was spacious and had a nice view of the city
Stayed 2 nights in Jan 2024
Response from LSI on Jan 26, 2024
Thank you for your feedback, we appreciate it. We apologize for any inconvenience this has caused you. We will take you comments into account to enhance future services and aim to offer an even better experience in the future.

2/10 Terrible

William

Traveled with group
Liked: Amenities
Well, the rooms are dumps. I had a group of 8 rooms that looked very dated. Be sure to go through a checkout process like in 1994, or they will wait until your car arrives before holding you hostage for a late checkout fee of 59 bucks. Also, make sure that when the maid knocks at 745 a.m. to clean your room, you don't tell her to come back later; she never does. They don't give you any map when you check-in, and the spare maps they do have, don't have a "you are here" sticker. By the 4th or 5th day, you should have a good lay of the land.
Stayed 3 nights in Jan 2024
Response from LSI on Jan 25, 2024
Thank you for your feedback, we appreciate it. We are sorry if you experienced some inconvenience during your stay. We will take your feedback into account to enhance our services and aim to offer an even better experience in the future.

2/10 Terrible

Grant

Disliked: Cleanliness, room comfort
Would not be my first choice
I cannot recommend staying at this hotel.
Stayed 2 nights in Jan 2024
Response from LSI on Jan 25, 2024
Thank you for your feedback, we appreciate it. We are sorry that you're not satisfied with your stay with us. We will take your feedback into account to enhance our services and aim to offer an even better experience in the future.

8/10 Good

Mario

Traveled with partner
Liked: Cleanliness, amenities
Stayed 3 nights in Jan 2024
Response from LSI on Jan 25, 2024
Thank you for your feedback, we appreciate it.

8/10 Good

Hironari, Sakae machi Ikeda shi

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from LSI on Jan 22, 2024
Thank you for your feedback, we appreciate it. Looking forward for your next stay with us!

4/10 Poor

Stephanie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed at the Signature Suites before with no issues. This visit was not good. Room was not very clean, (coffee maker, bathroom sinks) sheets on bed were dirty and if you are looking to get extra towels or maid service there is an additional charge. As well over the New Years weekend there was an incident at the hotel that compromised guest safety. I do not recommend booking through this vendor. There are so many more options in Vegas. Will never book this hotel again.
Stayed 5 nights in Dec 2023
Response from LSI on Jan 22, 2024
Thank you for your feedback, we appreciate it. We are sorry if you experienced some inconvenience during your stay. We will take your comments into account to enhance our services and aim to offer an even better experience in the future.

2/10 Terrible

Charles

Disliked: Cleanliness, room comfort
Dirty room
It was dirty and I’m still waiting for a manager to contact me
Stayed 4 nights in Jan 2024
Response from LSI on Jan 16, 2024
Thank you for your feedback. We will take your comments into account to enhance our services and aim to offer an even better experience in the future.

8/10 Good

Selvyn

Traveled with partner
Liked: Cleanliness, amenities
Stayed 5 nights in Jan 2024
Response from reservations on Jan 15, 2024
Thank you for your 4 star review. We hope to see you again soon!

8/10 Good

Kiersten

Traveled with partner
Liked: Amenities
Good place just wasn’t very clean. And people had left food in the drawers. But overall great experience. And they fixed them problem In a reasonable time frame
Stayed 3 nights in Jan 2024
Response from LSI on Jan 9, 2024
Thank you for your feedback, we appreciate it. We will take your comments into account to enhance our services and aim to offer you an even better experience in the future.

6/10 Okay

Ricardo

Disliked: Cleanliness, room comfort
Furniture and carpet worn and torn
Upon entering the room it was obvious that it needed a thorough cleaning especially the carpet. Also under the bed and sofa there were crumbs of food and grime. The furniture was worn and beaten. The main critique was the very dirty carpet around and under the furniture. The headboard was ripped.
Stayed 5 nights in Jan 2024
Response from LSI on Jan 9, 2024
Thank you for your feedback, we appreciate it. We will take your comments into account to enhance our services and aim to offer you an even better experience in the future.

8/10 Good

Rebecca

Stayed 2 nights in Jan 2024
Response from LSI on Jan 9, 2024
Thank you for your feedback, we appreciate it.

8/10 Good

Dilek

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good but the furniture a little bit old
Stayed 8 nights in Dec 2023
Response from LSI on Jan 9, 2024
Thank you for your feedback, we appreciate it. We will take your comments into account to enhance our services and aim to offer you an even better experience in the future.

10/10 Excellent

neusa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really like this hotel, spacious room with good kitchen, quiet, peaceful. But this time I noticed that some items were not in perfect condition. The refrigerator inside had broken parts, but it worked perfectly. The sofa had cushions with a different fabric or cover. Details to improve.
Stayed 4 nights in Jan 2024
Response from LSI on Jan 9, 2024
Thank you for your feedback, we appreciate it. We will take your comments into account to enhance our services and aim to offer you an even better experience in the future.

4/10 Poor

Marcos

Traveled with partner
Disliked: Cleanliness, amenities
Overall, our experience at the hotel was okay. The room and furniture was old. The room was dirty to the extent that there was was hair and some grime in the bathroom, some of the cooking utensils were dirty, and the fridge/freezer had old residue in it from previous guests. The freezer in particular was unusable for how dirty it was. We brought this up to the front desk and they said they couldnt have anyone clean it because its the responsibility of the owner of the suite and not the hotel themselves. Furthermore, they dont have enough parking spaces for 1 car per room. If you go out in your car, theres a chance you wont be able to park at the hotel and will have to park at the MGM Grand, which costs $20 during our visit. Then you have to walk all the way through that property over to the hotel. Dont mind the valet-only parking, but the fact that they dont guarantee guests will be able to park is a huge factor to consider. Otherwise, the property itself was nice enough, and we had a nice view of the strip and MSG Sphere. The monorail is relatively close too so that was nice if you want to explore more of the strip. Bottom line is i wouldnt stay here again.
Stayed 5 nights in Dec 2023
Response from LSI on Jan 9, 2024
Thank you for your feedback, we appreciate it. We will take your comments into account to enhance our services and aim to offer you an even better experience in the future.

8/10 Good

Astrid

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a great option for our family. Plenty of room to stretch out and a full kitchen meant we didn't have to eat out every meal. My only complaint (losing them a star) was the valet parking; there was ZERO communication about why the line was "stuck." After waiting almost 90 minutes for valet, I finally went in to the desk to ask the problem and it was suggested we self-park at the MGM. Not an issue, but they could've gone around and told us that so we didn't waste all that time sitting in the car waiting for parking!
Stayed 4 nights in Dec 2023
Response from LSI on Jan 9, 2024
Thank you for your feedback, we appreciate it. We will take your comments into account to enhance our services and aim to offer you an even better experience in the future.

8/10 Good

Evangeline

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from LSI on Jan 9, 2024
Thank you for your feedback, we appreciate it.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, room comfort
Canceled flight, quick overnight stay
We were stuck in Las Vegas overnight , because of a canceled flight. We were able to get a comfortable nights rest, in the middle of our chaos
Stayed 1 night in Dec 2023
Response from LSI on Jan 4, 2024
Thank you for your feedback, we appreciate it.

8/10 Good

Marcus

Liked: Cleanliness, room comfort
Really enjoy staying here, it's my Wife and I third time staying here. We had a suite, spacious enjoyed the tub. Room was clean but some of the toiletries weren't replaced after previous guest. My wife and I don't mind walking so being behind MGM or having a 15-20 min walk to the strip wasn't an issue.
Stayed 3 nights in Dec 2023
Response from LSI on Jan 3, 2024
Thank you for your feedback, we appreciate it.

10/10 Excellent

Mingxia

Stayed 5 nights in Dec 2023
Response from LSI on Jan 22, 2024
Thank you for your feedback, we appreciate it. Looking forward for your next stay with us!

10/10 Excellent

David

Stayed 3 nights in Dec 2023
Response from LSI on Jan 16, 2024
Thank you for your feedback, we appreciate it.

8/10 Good

Chris

Traveled with family
We stay 4 nights and they never clean the riom
Stayed 3 nights in Dec 2023
Response from LSI on Jan 3, 2024
Thank you for your feedback, we appreciate it.

2/10 Terrible

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is the worst experience I have ever had. Mandatory valet parking and only two valets on duty. We waited on average one hour each day just to get into the towers. There was a valet there from india who was complaining to me about a guest from india that does not tip. The valet had long hair ponytail and glasses. He said that they put candy in people's gas tanks. That do not tip and it destroys their engine. This absolutely horrified me. My wife and I were absolutely furious with this property. On our third day, they told us after waiting an hour and 30 minutes to enter the property that it was full and that we had to go to the MGM casino and park in the underground garage and then walk 15 to 20 minutes to the towers. So we could get in our room. We tipped $20 every day to the valet. To be told to walk twenty minutes in parker own car. This place is a complete dump. Anyone reading this you have been warned.
Stayed 4 nights in Dec 2023
Response from LSI on Jan 3, 2024
Thank you for your feedback, we appreciate it. We will forward your comment to the Hotel's Management regarding your concern about the Valet Parking and the valet. Thanks for bringing up this matter to us.

10/10 Excellent

Justin

Liked: Cleanliness, room comfort
Great hotel:condo stay
Nice hotel behind MGM with underground walkway to MGM. Private pool. No casino on property. Very quiet. Large hot tubs in room.
Stayed 3 nights in Dec 2023
Response from LSI on Jan 3, 2024
Thank you for your feedback, we appreciate it.

8/10 Good

Greg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The elevators were really noisey all night long.
Stayed 2 nights in Dec 2023
Response from LSI on Jan 3, 2024
Thank you for your feedback, we appreciate it.