2 outdoor pools, open 10:00 AM to 5:00 PM, cabanas (surcharge)
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Reviews of The Mirage Hotel & Casino

4.5 out of 5
The Mirage Hotel & Casino
3400 Las Vegas Blvd S, Las Vegas, NV

Reviews

8.4

Very Good

Rating 10 - Excellent. 7787 out of 15027 reviews" "
Rating 8 - Good. 3923 out of 15027 reviews" "
Rating 6 - Okay. 1696 out of 15027 reviews" "
Rating 4 - Poor. 851 out of 15027 reviews" "
Rating 2 - Terrible. 770 out of 15027 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Eanny

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived to our room, I noticed it was not clean. The mirrors had smudged. The ceiling were dusty, dirty, and stains of somewhat on it. I found a pubic hair on the toilet seat. Our tub was clogged so it was a slow drain. The bathroom sink hot and cold water were either too hot or too cold. Can’t store the right water temp. I think this hotel definitely needs a huge improvement. Sad to say we will never stay at the Mirage again.
Stayed 2 nights in May 2024

2/10 Terrible

Md Mehedi Al

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Apr 2024

4/10 Poor

Mark

Business traveler
Liked: Amenities
Disliked: Cleanliness, staff & service
I arrived to the hotel in the evening. Checking in: there was a very long line and there was very few people working behind the desk. Definitely could have used more staff working at that time. The person that helped me at least was friendly. Initial room experience: When I arrived to my room the smell was a very intense musty smell. I took my shoes off and decided I would open the window. As I walked along the carpet I could feel my socks getting soaked. The carpet had obviously been cleaned earlier but it was still soaking wet and causing the room to smell. My coworker arrived after me and the room he had booked wasn’t available so he was at least able to get an upgrade free of charge. I went to talk to customer service about my room, the smell and the fact my coworker was able to get things sorted out on their room, and I was told something along the lines of “sometimes your coworkers get a better room than you”. Totally missing the point that my room still smelled. Thankfully the bed was at least comfortable? Doors to the hallway do not block out much sound so I was graced with hearing everyone coming back to their rooms in the middle of the night. The rest of the hotel seemed clean and no complaints. Went to the pool and I would recommend to check it out. Nice and convenient location on the strip. Overall some good and some bad but I wouldn’t recommend for the sleep or the rooms.
Stayed 4 nights in May 2024

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Room was large, clean and close to everything. The volcano show when it happened was incredible and the price for the room was very reasonable. Would stay here again
Stayed 4 nights in May 2024

10/10 Excellent

Helen

Beautiful hotel. Many restaurants to choose from. Pool is gorgeous
Stayed 3 nights in May 2024

10/10 Excellent

zivadin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and customer service
Stayed 2 nights in May 2024

6/10 Okay

nathan

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was great, large and comfortable. But what they do not tell you is that you have to pay extra for everything; parking per night, breakfast. The added fees really pile up fast.
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on May 10, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

6/10 Okay

Maurice

Traveled with partner
Liked: Amenities, property conditions & facilities
We liked that it was in the center location of the Vegas strip.
Stayed 4 nights in May 2024
Response from AJ Guest Experience Dept. on May 10, 2024
Thank you so much for taking the time to leave us a review. We really appreciate your feedback about our service and facilities and hope to see you again soon. Thank you for your feedback and for choosing to stay with us.

2/10 Terrible

Alborada, Edmonds

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First time staying at this hotel. The bathroom was not very clean. We were also given a handicap room so the shower head was super low and the water spilt everywhere since there was no door or barrier to retain the water. The bathroom light also went out. I called the front desk to get it fixed but no one picked up. We also ate breakfast downstairs at one of the restaurants and the food came cold. Will not be staying here again.
Stayed 3 nights in May 2024
Response from AJ Guest Experience Dept. on May 10, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a great decor. It was clean. Everyone was friendly and within walking distance of many different shops, casinos, and venues.
Stayed 4 nights in May 2024
Response from AJ Guest Experience Dept. on May 10, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you had a fantastic stay with us.We anticipate your next visit with us.

6/10 Okay

Amy

Disliked: Property conditions & facilities
Pool has plastic cups, toilet in room would flush, but toilet paper wouldn't always flush all the way and shredded paper would surface back up. It was just fine.
Stayed 4 nights in May 2024
Response from AJ Guest Experience Dept. on May 10, 2024
I apologize for the poor experience you had while staying with us.Glass containers are not allowed at the pool so avoid guests breaking them when dropped on the pool surface then cutting themselves.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

8/10 Good

Samantha

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to the intersstate!
Stayed 4 nights in May 2024
Response from AJ Guest Experience Dept. on May 10, 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the strip. Pool was amazing and we found there were lots of available lounge chairs (Monday) which was our entertainment for the day. Food and beverage service was available right at the pool. Pool Tips: Each free "open seating" lounge chair has a blue QR coded tag with the chair number hanging from it - this tag is how you order food/beverage to be delivered to your chair. The free open seating chairs are the ones without a cushion and are literally everywhere around the pool. Chairs that are padded say "Reserved" on them and they require a reservation and a fee. Weekends might be a bit more difficult to find multiple chairs together if you are in a group.
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 10, 2024
Thank you so much for your feedback!We are thrilled to hear you enjoyed our stay.We find the pool and waterfall to be a favorite among many of our guest.Thanks again for your kind words and for being a fantastic guest.

10/10 Excellent

Diane M, Westminster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Great dining and shopping options. Centrally located on the Strip. Awesome show!
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept. on May 9, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We anticipate your next visit with us.

6/10 Okay

Kambiz

Liked: Cleanliness
Disliked: Staff & service
Nice room and pool. Tricky system for in room water,.. to buy that was a bit stressfull. No fridge access in the room and $25/day charge to use fridge. Overall average exlerience.
Stayed 4 nights in May 2024
Response from AJ Guest Experience Dept. on May 9, 2024
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.Your comments will be shared with the appropriate resort management teams.I would appreciate another chance to restore your confidence in us.

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay but a heads up that there is no free parking. You either pay for self parking or valet and you pay for 24 hours no matter how long you are parking for.
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept. on May 9, 2024
Thank you so much for taking the time to leave us a review. We really appreciate your feedback about our service and facilities and hope to see you again soon. Thank you for your feedback and for choosing to stay with us.

6/10 Okay

Vanja

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Mirage is a nice hotel with great customer service. It is a bit older, and one of reasons why they didn't get better rating is that there is no fridge in the room, and they charge $18 US for a bottle of water which costs $0.50 wholesale. I would understand $5 US for it, but four times as much is simple gouging.
Stayed 3 nights in May 2024
Response from AJ Guest Experience Dept. on May 10, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Reynaldo

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here a few times and it never disappoints.
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 9, 2024
Thank you for taking the time to review your stay at The Mirage. We are delighted to learn about your experience during your time with us. It was a pleasure hosting your visit and we hope to welcome you back in the future.

8/10 Good

Dev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from AJ Guest Experience Dept. on May 10, 2024
Thank you very much for your rating! We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations. Thank you.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check-in, friendly staff, and clean!
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on May 9, 2024
Thank you so much for staying with us! We are so happy to hear that you enjoyed your stay. We hope to welcome you back to The Mirage Resort and Casino & Las Vegas again, very soon!

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and room was nice and clean!
Stayed 3 nights in May 2024
Response from AJ Guest Experience Dept. on May 9, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you had a fantastic stay with us.We anticipate your next visit with us.

10/10 Excellent

Louis, Sherwood Park

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on May 10, 2024
Thank you for your review of the Mirage Resort and Casino!We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope you will come back to visit us soon.

10/10 Excellent

Angella

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casual, fun atmosphere
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept. on May 9, 2024
Thank you for your feedback on the Mirage Resort and Casino!We are pleased that you had a wonderful stay!We hope you will come back to visit us soon.

10/10 Excellent

Zechariah Josiah

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent time. The service and suite was awesome! We loved our stay and are sad to hear the mirage is going to be rebuilt. Looking forward to what’s coming next.
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept. on May 9, 2024
Thank you for taking the time to review your stay at The Mirage. We are delighted to learn about your experience during your time with us. It was a pleasure hosting your visit and we hope to welcome you back in the future.

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Enjoyed my stay.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on May 9, 2024
Thanks so much for your review, we love getting feedback about The Mirage and all its amenities it has to offer, and we take pride in our guest service.Please get in touch if there is anything else we can do to make your stay with enjoyable.

8/10 Good

Feng

Liked: Cleanliness
Stayed 3 nights in May 2024
Response from AJ Guest Experience Dept. on May 10, 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there to see Cirque Du Soleil-Love, so perfect and easy to just walk down stairs to the show. Great room and bed. Had a great time
Stayed 1 night in Mar 2024
Response from AJ Guest Experience Dept. on May 8, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We anticipate your next visit with us.

4/10 Poor

Stephanie

Traveled with partner
Disliked: Property conditions & facilities
We stayed at the Bellagio before staying at the Mirage and the 2 are not even comparable, even though the prices were similar. The Mirage really fell below our expectations. The rooms are really showing their age. The decor is dated and worn. The bathroom/shower light fixture was hanging out of the ceiling, there were boogers stuck to the side of the bed and there were not enough pillows. There wasn’t even a coffee maker in the room. A lot of the restaurants were closed on Tuesday which didn’t leave a lot of options to eat. We ate at the Heritage Steakhouse which was pretty expensive but food was just ok. My $65 steak was over cooked but the service was superb. The cigarette smoke on the casino floor was pretty overwhelming at times whereas at the Belaggio, you could barely smell it. In my personal opinion, I would stay elsewhere.
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 8, 2024
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.Your comments will be shared with the appropriate resort management teams.I would appreciate another chance to restore your confidence in us.

10/10 Excellent

Danyell Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from AJ Guest Experience Dept. on May 9, 2024
Thank you for your review of the Mirage Resort and Casino!We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope you will come back to visit us soon.

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 5 nights in May 2024
Response from AJ Guest Experience Dept. on May 8, 2024
Thank you for your feedback on the Mirage Resort and Casino!We are pleased that you had a wonderful stay!We hope you will come back to visit us soon.

6/10 Okay

Graeme

Traveled with partner
Disliked: Property conditions & facilities
The Beatles show was excellent .The suite we had booked some lights didn’t work . The lounge suite was so uncomfortable . My best description is it’s a very tired hotel and one I couldn’t recommend.
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept. on May 8, 2024
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.Your comments will be shared with the appropriate resort management teams.I would appreciate another chance to restore your confidence in us.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean the staff was kind. I did enjoy the the offers they gave me. The slots paid good. The food was good. The entertainment was fun.
Stayed 3 nights in May 2024
Response from AJ Guest Experience Dept. on May 8, 2024
Thank you for your feedback on the Mirage Resort and Casino!We are pleased that you had a wonderful stay!We hope you will come back to visit us soon.

8/10 Good

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Y
Stayed 1 night in Apr 2024
Response from AJ Guest Experience Dept. on May 8, 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to get around.
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on May 8, 2024
Thank you for your feedback on the Mirage Resort and Casino!We are pleased that you had a wonderful stay!We hope you will come back to visit us soon.

10/10 Excellent

Roddrick T

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay and great value
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept. on May 9, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We anticipate your next visit with us.

4/10 Poor

Vertie

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Spend your money somewhere else.
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 8, 2024
Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations.We always aim to deliver a great experience, and we are gutted when we don’t meet expectations.So if you are willing to share more about your experience, I would be incredibly grateful.I would appreciate another chance to restore your confidence in us.

8/10 Good

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed that the hotel was pretty central to everything around. Staff was helpful, and nice. The hotel smells good, and the pool was amazing! I will forsure stay here again!
Stayed 6 nights in May 2024
Response from AJ Guest Experience Dept. on May 8, 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

Luis Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from AJ Guest Experience Dept. on May 9, 2024
Thank you for your review of the Mirage Resort and Casino!We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope you will come back to visit us soon.

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great birthday week. Beautiful accommodations. Sorry to hear the nostalgia of the Mirage is going to be no more.
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on May 8, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.It is wonderful to know that you have enjoyed your time with us and that we succeeded in making your stay a memorable one.It would be our pleasure to host your next visit to Las Vegas.

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is amazing.! Its a tropical paradise.
Stayed 4 nights in May 2024
Response from AJ Guest Experience Dept. on May 8, 2024
Thank you so much for your feedback!We are thrilled to hear you enjoyed our stay.We find the pool and waterfall to be a favorite among many of our guest.Thanks again for your kind words and for being a fantastic guest.

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from AJ Guest Experience Dept. on May 8, 2024
Thank you for your review of the Mirage Resort and Casino!We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope you will come back to visit us soon.

10/10 Excellent

Laird Edward

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay
Stayed 4 nights in May 2024
Response from AJ Guest Experience Dept. on May 7, 2024
Thank you for your feedback on the Mirage Resort and Casino!We are pleased that you had a wonderful stay!We hope you will come back to visit us soon.

10/10 Excellent

Azalia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location. The rooms are clean and well maintain.
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept. on May 7, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We anticipate your next visit with us.

10/10 Excellent

Charlie Sherman

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is very nice and the place is very clean.
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on May 7, 2024
Thank you so much for your feedback!We are thrilled to hear you enjoyed our stay.We find the pool and waterfall to be a favorite among many of our guest.Thanks again for your kind words and for being a fantastic guest.

10/10 Excellent

Marisol Claro

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was convenient, the staff at Heritage was amazing! KCP a bit overpriced, but hey it's Vegas. Phone operators could be friendlier. Housekeeper was very nice and helpful. Will definitely be back.
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept. on May 7, 2024
Thank you for providing this feedback, and I am pleased to hear that overall you enjoyed your stay with us.The concerns you expressed will be addressed by the appropriate resort management teams.Please accept our sincerest apologies for any inconvenience this may have caused.

8/10 Good

Tawny

Traveled with family
Room was spacious
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 7, 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

8/10 Good

Xiao-Tong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Apr 2024
Response from AJ Guest Experience Dept. on May 7, 2024
Thank you for taking the time to give feedback.We are delighted to hear that you had a pleasant stay with us.We are always striving to improve, so if you were willing to share what we could have done better to receive a 5, I would be very grateful. We hope that you will give us another opportunity in the future to exceed your expectations.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic service great room
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 7, 2024
Thank you for your feedback on the Mirage Resort and Casino!We are pleased that you had a wonderful stay!We hope you will come back to visit us soon.

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from AJ Guest Experience Dept. on May 8, 2024
Thank you for your review of the Mirage Resort and Casino!We are always striving to improve, so if you were willing to share more about your experience, I would be very grateful. We hope you will come back to visit us soon.