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Reviews of Waratah on York

4 out of 5
Waratah on York
12 York Street, Launceston, TAS

Reviews

9.2

Wonderful

Rating 10 - Excellent. 313 out of 481 reviews" "
Rating 8 - Good. 125 out of 481 reviews" "
Rating 6 - Okay. 33 out of 481 reviews" "
Rating 4 - Poor. 6 out of 481 reviews" "
Rating 2 - Terrible. 4 out of 481 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice old property. Staff were very friendly and helpful
Stayed 1 night in Apr 2024
Response from Piia on Apr 23, 2024
Hello Alan,Thank you for the great review.We are delighted to hear you appreciated the charming heritage building and found our staff helpful. Thank you for choosing to stay with us, we look forward to accommodating you again in the future.Kind regards,Piia

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Piia on Apr 23, 2024
Hello Thomas,Thank you for the 5 out of 5!It is a pleasure to hear you enjoyed your stay at Waratah On York. We look forward to accommodating you again one day.Kind regards,Piia

6/10 Okay

Eva

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Piia on Apr 2, 2024
Hello Eva,Thank you for the rating.We wish we could know what was missing for you from the truly enjoyable stay. This would help us to make improvements for the future.All the very best, come and visit our beautiful town again!Kind regards,Piia

10/10 Excellent

Lynne

Traveled with group
The old house.
Stayed 2 nights in Mar 2024
Response from Piia on Mar 29, 2024
Hello Lynne,Thank you for the review.Waratah On York is quite a charming heritage building indeed, we are very glad you enjoyed your stay with us.All the best and please visit us again.Kind regards,Piia

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel with friendly host. Very quiet. Very close to City Park and walkable to cbd but plan on climbing a steep hill.
Stayed 1 night in Mar 2024
Response from Piia on Mar 19, 2024
Hello Kathryn,Thank you for the wonderful review. We are delighted to hear you enjoyed your stay at Waratah On York.All the very best and we look forward to accommodating you again in the future.Kind regards,Piia

8/10 Good

brendan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with comfy bed. Lovely staff. Short walk to town and the botanic garden.
Stayed 1 night in Mar 2024
Response from Rumali on Mar 18, 2024
Hi Brendan,Thank you for your great review regarding your stay with us at Waratah on York. We are glad to hear you were satisfied with your room and our service. We look forward to accommodating you once again in the near future.Kindest regards,RumaliWaratah on York

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful heritage building. Spacious clean and comfortable room. Easy walk to cbd. Launceston is hilly so expect some steep walking. Simple after hour checkin and friendly/helpful reception. Highly recommended!
Stayed 2 nights in Mar 2024
Response from Piia on Mar 8, 2024
Dear Brenda,What a delightful review, thank you!We are so glad to hear you were pleased with your stay at Waratah On York. Appreciated the charming heritage building with its spacious rooms and didn't find the hills too challenging. :)Thank you for staying with us, we hope to accommodate you again in the future.Kind regards,Piia

10/10 Excellent

Tomoyuki

Traveled with family
Stayed 1 night in Jan 2024
Response from Piia on Jan 26, 2024
Hello Tomoyuki,Thank you for the 5 out of 5!We are glad to hear you enjoyed your stay at Waratah On York.All the very best and hopefully you will visit us again one day.Kind regards,Piia

10/10 Excellent

sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning accomodation. I highly recommend
Stayed 1 night in Jan 2024
Response from Piia on Jan 12, 2024
Hello Sharon,Thank you so much!It brings us so much delight to hear you were so pleased with your stay at Waratah On York.All the very best and we look forward to accommodating you soon again.Kind regards,Piia

10/10 Excellent

Rebekah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building with large spacious rooms. Wonderful view over Launceston from our room as well, a great base to explore the local area from.
Response from Piia on Jan 12, 2024
Dear Rebekah,Thank you for the lovely review.Waratah On York is charming heritage building with spacious rooms indeed - we are so glad you appreciated and enjoyed your stay here.All the very best and we hope to accommodate you one day soon again.Kind regards,Piia

10/10 Excellent

Trung Son

Traveled with group
Liked: Cleanliness, staff & service, amenities
I had an amazing recent experience at Waratah on York Hotel! The cleanliness and safety measures in place were truly commendable, creating a comfortable and worry-free environment. The friendly staff added an extra layer of warmth to the stay, making it a memorable and enjoyable experience.
Stayed 2 nights in Dec 2023
Response from Rumali on Dec 17, 2023
Hi Trung, We appreciate your kind review on your recent stay with us at Waratah on York. We are thrilled to hear you loved our clean and comfortable hotel with great service. We hope to accommodate you once again in the near future. Kindest regards,Waratah on York

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, easy walk for dinner and sight seeing , value for money and easy parking, plus beautiful old mansion
Stayed 1 night in Dec 2023
Response from Rumali on Dec 17, 2023
Hi Sally, Thank you for the 5 out of 5 review on your recent stay with us at Waratah on York. We are very pleased to hear you had a wonderful time with us. We wish to accommodate you once again in the near future. Kindest regards,Waratah on York

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rumali on Dec 17, 2023
Hi Stephen, Thank you for your review. We hope you enjoyed your stay with us, and we would love to accommodate you once again in the near future. Kindest regards,Waratah on York

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Rumali on Dec 17, 2023
Hi Jennifer, Thank you for your review. We hope you enjoyed your stay with us, and we would love to accommodate you once again in the near future. Kindest regards,Waratah on York

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Rumali on Dec 17, 2023
Hi Allan, Thank you for your review. We hope you enjoyed your stay with us, and we would love to accommodate you once again in the near future. Kindest regards,Waratah on York

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Majestic house of yesterday.. thanks Pia from the girls from Perth WA xxx
Stayed 2 nights in Oct 2023
Response from Pia on Oct 28, 2023
Dear Michelle,Thank you for the kind words.It was a pleasure to meet you all, joyful girls from WA. Guests like you makes us always happy. So glad you enjoyed your stay with us and we look forward to welcoming you back one day! Kindest regards,Pia

8/10 Good

Niki

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately we were downstairs and could hear people coming and going, plus the people above us walking around.
Stayed 2 nights in Oct 2023
Response from Piia on Oct 24, 2023
Dear Niki,Thank you for the review. Unfortunately the noise does travel a bit in this heritage building. We apologise for the inconvenience and hope it did not impact your stay too negatively and you still enjoyed your time in Launceston.All the very best and we hope to accommodate you again in the future (maybe on the upper level then). :)Kind regards,Piia

8/10 Good

Trish

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely room very spacious , unfortunately building covered in scaffolding and very steep surrounds
Stayed 2 nights in Oct 2023
Response from Piia on Oct 24, 2023
Dear Trish,Thank you for taking your time to review your recent stay at Waratah On York. We are delighted to hear you appreciated the spacious rooms.We apologise for the scaffolding covering half of the building. The painting needs to be finished, so the charming building could fully blossom again. Luckily there is no noise involved and we hope to finish the works soon.Thank you for your understanding.All the best and we look forward to accommodating you again in the future.Best regards,Piia

10/10 Excellent

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful heritage rooms. Warm and Cosey
Stayed 1 night in Oct 2023
Response from Rumali on Oct 12, 2023
Hi Brett, Thank you for the lovely feedback on your recent stay with us at Waratah on York. It is a great pleasure to hear you found our heritage rooms warm and cosy. We look forward to accommodate you once again in the near future. Kind regards, Rumali, Waratah on York.

10/10 Excellent

ros

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Piia on Oct 7, 2023
Hello Ros,Thank you for the maximum score. It is a pleasure you enjoyed your stay at Waratah On York and found everything up to your standards.All the very best and we hope to accommodate you again in the future.Kind regards,Piia

10/10 Excellent

Leanne

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Piia on Oct 6, 2023
Hello Leanne,Thank you so much for 5 out of 5!It is a pleasure to hear you enjoyed your recent stay at Waratah On York. We wish you all the best and look forward to accommodating you again in the future.Kind regards,Piia

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Piia on Oct 5, 2023
Dear Carolyn,Thank you for the maximum score! We are delighted to hear you were so pleased with your stay.All the very best and we look forward to accommodating you again in the future.Kind regards,Piia

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Without doubt 10/10
There is nothing I could suggest to improve this hotel.
Stayed 2 nights in Sep 2023
Response from Piia on Oct 3, 2023
Dear Julian,Thank you for the excellent score.We are delighted to hear you were so pleased with your stay at Waratah On York. It is a beautiful heritage building full of character indeed.All the very best and we look forward to accommodating you again soon.Kind regards,Piia

10/10 Excellent

Sharon

Traveled with partner
Liked: Amenities
Lovely property with very nice and helpful staff
Stayed 2 nights in Sep 2023
Response from Piia on Sep 29, 2023
Dear Sharon,Thank you so much for your kind words, we are delighted to hear you enjoyed your stay with us and appreciated the service.All the very best and we look forward to accommodating you again in the future.Kindest regards,Piia

10/10 Excellent

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had lots of character and was well maintained. The staff were friendly. The parking was accesible and the views from the terrace were marvellous.
Stayed 1 night in Sep 2023
Response from Rumali on Sep 25, 2023
Hi Paul, We appreciate your kind feedback on your recent stay with us at Waratah on York. We are thrilled to hear you enjoyed your stay and found everything convenient and comfortable. We hope to accommodate you once again in the near future. Kindest regards, Waratah on York

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. Overlooking Launceston. The Receptionist was so lovely and accommodating. Our flight had been delayed and she waited around for us to arrive. Thank you
Stayed 1 night in Sep 2023
Response from Rumali on Sep 25, 2023
Hi Joanne, Thank you for your feedback on your recent stay with us at Waratah on York. We are glad to hear you had a lovey stay with us and was happy with our service. We hope to accommodate you once again in the near future. Kindest regards, Waratah on York

10/10 Excellent

Leon Yeow

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Piia on Sep 14, 2023
Dear Leon,Thank you for the excellent score!We are thrilled to hear you were so pleased with your recent stay at Waratah On York. Have wonderful time in Tasmania and p[lease come to visit us again.Kindest regards,Piia

10/10 Excellent

ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for one person. Only thing, because it's heritage accommodation, don't expect soundproofing! Other guests can be loud!
Stayed 1 night in Sep 2023
Response from Rumali on Sep 11, 2023
Hi Ian, Thank you for your review. We are glad to hear you had a wonderful stay with us. We hope to accommodate you one day again in the future. Kindest regards, Rumali, Waratah on York.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the King Spa suite, huge room, beautiful bed linen, immaculately clean and the spa was huge! Will definitely return.
Stayed 1 night in Aug 2023
Response from Piia on Sep 6, 2023
Dear Nicole,Thank you for the excellent review!We are delighted to hear you were so pleased with your stay at Waratah On York, appreciated the details, cleanliness and the charm of the building.We look forward to accommodating you soon again.Kindest regards,Piia

10/10 Excellent

Alison

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds. Had a great sleep both nights we stayed. Really appreciated that we were greeted by a staff member after hours.
Stayed 2 nights in Aug 2023
Response from Piia on Aug 29, 2023
Dear Alison,Thank you for the great review.It was a pleasure to meet you and we always prefer to meet and greet our guests if possible.We are glad to hear you slept well and felt refreshed for the days. Hopefully your enjoyed your adventures in Tasmania and you will come to visit us one day again.Have a safe trip back home.Kindest regards,Piia

8/10 Good

Kristy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. The lady at reception was so welcoming .
Stayed 2 nights in Aug 2023
Response from Rumali on Aug 14, 2023
Hi Kristy, Thank you for your great feedback. We are glad to hear you had enjoyable stay with us. We hope to accommodate you once again in the near future. Kindest regards, Rumali, Waratah on York.

8/10 Good

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old heritage building, the room was mostly clean and comfortable there seemed to be an issue with cracking and the paint on one wall near the bed (partially hidden by a wardrobe) and quite a few cobwebs on the high ceilings but we booked a special discounted rate so expected a not so perfect room. The shower was one of the best hotel showers I’ve had with plenty of hot water and good strong pressure. There aren’t many parking spots so when it’s busy it could become an issue.
Stayed 3 nights in Aug 2023
Response from Rumali on Aug 14, 2023
Hi Stuart, Thank you for taking the time to leave a great feedback on your recent stay with us at Waratah on York. I have informed our maintenance team regarding the crack, thank you for bringing that to our attention. We are glad to hear you enjoyed your stay with us. We hope to accommodate you one day again in the future. Kindest regards, Rumali, Waratah on York.

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Piia on Aug 4, 2023
Hello Maureen,Thank you for the maximum score!We are thrilled to hear you were so pleased with your stay at Waratah On York.All the very best and we look forward to accommodating you soon again.Kind regards,Piia

10/10 Excellent

leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, beautiful room, lovely staff. I will definitely return.
Stayed 3 nights in Jul 2023
Response from Piia on Aug 3, 2023
Dear Leah,Thank you for the wonderful review. We are delighted to hear you appreciated the charm of this beautiful heritage building and were so pleased with your stay.We look forward to accommodating you soon again.Kindest regards,Piia

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms.
Had a very comfortable stay.
Stayed 1 night in Jul 2023
Response from Piia on Aug 3, 2023
Dear Andrew,Thank you for the 10 out of 10!It is a pleasure to hear you found your stay comfortable. Feedback like yours confirms we are on the right track to offer comfortable and relaxing stay for our guests.Thank you for choosing to stay with us, we look forward to accommodating you soon again.Kind regards,Piia

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Rumali on Jul 24, 2023
Hi Anne, Thank you for the 5 out of 5 review on your recent stay with us. We hope you had a wonderful time, and we look forward to accommodating you in the near future. Kindest regards, Rumali, Waratah on York.

2/10 Terrible

Alan

Stayed 1 night in Jul 2023
Response from Piia on Aug 8, 2023
Dear Alan,We are very sorry your stay did not meet your expectations. It would be helpful to know the shortages as at least we could make some improvements.Hopefully you enjoyed Launceston and will come to visit this beautiful town again.Kind regards,Piia

8/10 Good

Lianne

Liked: Cleanliness, staff & service
Lovely clean and very comfortable room and warm welcome at reception.
Stayed 1 night in Jul 2023
Response from Rumali on Jul 17, 2023
Hi Lianne, Thank you for your lovely review on your recent stay with us. We are glad to hear you had a wonderful stay with us and found your room clean and comfortable. We hope to accommodate you one day again in the future. Kindest regards, Rumali, Waratah on York.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful place to stay
Stayed 1 night in Jun 2023
Response from Piia on Jun 28, 2023
Hello James,Thank you for the kind review. We are delighted to hear you appreciated the charm of our beautiful heritage building. All the very best and we look forward to accommodating you again in the future.Kind regards,Piia

10/10 Excellent

lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff were very friendly and helpful. Rooms beautiful and very comfortable.
Stayed 2 nights in Jun 2023
Response from Rumali on Jun 26, 2023
Hi Lisa,Thank you for taking the time to leave a great feedback on your recent stay with us at Waratah on York. We are thrilled to hear you got a warm welcome and found your room clean and comfortable. We hope to accommodate you once again in the near future. Kindest regards, Rumali, Waratah on York.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
All was great thanks
Stayed 1 night in Jun 2023
Response from Rumali on Jun 26, 2023
Hi Robert,Thank you for your review. We are glad to hear you had a wonderful stay with us. We hope to accommodate you one day again in the future. Kindest regards, Rumali, Waratah on York.

10/10 Excellent

Klaus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Piia on Jun 22, 2023
Hello Klaus,Thank you for the maximum score.We are delighted to hear you were so pleased with your stay at Waratah On York.All the very best and we look forward to accommodating you again in the future.Kind regards,Piia

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
This property is a magnificent, heritage listed building. My room was spacious, had beautiful high ceilings, adjustable heating & a jetted bath. The panel heating was enough to keep the room a comfortable temperature, but there were also electric blankets on the bed if required. The room was quieter than I expected, given I was on the ground floor with road-facing windows. Very little outside noise was noticeable in the room. The staff were friendly, helpful & professional. This location is on a hill, which may be an issue for some. There is a steep option & a 'not quite as steep' option when walking, but personally, I enjoy the steep hill! All in all, a sensational building in a wonderful location.
Stayed 2 nights in Jun 2023
Response from Piia on Jun 20, 2023
Hello Toni,You have just made our day!Thank you so much for the wonderful and thorough review, we are delighted to hear you appreciated the charming old building, found it comfortable, quiet and with good location.It was a pleasure to meet you and we look forward to accommodating you again next time you are visiting our beautiful city.All the very best!Piia

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique period hotel! Spacious rooms tastefully decorated. An enjoyable stay.
Stayed 1 night in Jun 2023
Response from Rumali on Jun 19, 2023
Dear guest, Thank you for the 10 out of 10 feedback on your recent stay with us at Waratah on York. We are thrilled to hear you were satisfied with your clean and spacious room. We hope to accommodate you one day again in the future. Kindest regards, Rumali, Waratah on York

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Rumali on Jun 18, 2023
Hi Bryan, Thank you for your feedback. We hope to accommodate you once again in the near future. Kindest regards, Rumali, Waratah on York.

10/10 Excellent

Dallas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful property! What a gem, gorgeous room with wonderful view. Very stylish and well presented. Thankyou!
Stayed 1 night in Jun 2023
Response from Piia on Jun 13, 2023
Dear Dallas,Thank you for the excellent review!We are thrilled to hear you enjoyed your stay so much and appreciated the charm of this beautiful heritage building.All the very best and we look forward to accommodating you in the future.Kind regards,Piia

10/10 Excellent

Gerard

Stayed 1 night in Jun 2023
Response from Rum on Jun 7, 2023
Hi Gerard,Thank you for the 10 out 10 feedback on your recent stay with us at Waratah on York. We hope to accommodate you one day again in the future. Kindest regards, Rumali, Waratah on York.

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed overnight. It was a nice old building from 1863.
Stayed 1 night in May 2023
Response from Piia on May 25, 2023
Dear Dean,Thank you for the review. We are pleased to hear you appreciated the charming heritage building and were enjoying your stay.All the very best and we look forward to accommodating you in the future.Kind regards,Piia

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Is on one side of the CBD and up a hill.
Stayed 2 nights in May 2023
Response from Rumali on May 22, 2023
Hi Richard, Thank you for your great feedback. We are glad to hear you were happy with your recent stay with us. We hope to accommodate you one day again in the near future. Kindest regards, Rumali, Waratah on York.

4/10 Poor

Rostislav

Traveled with family
Liked: Cleanliness
Big clean rooms and welcoming reception lady. However there were some issues during our stay. First, staying in the unit on the ground level makes it impossible to open the windows as all of them are facing the walking path and the road and there is no air con in the units. Second, on the first day the hot water was running out in the middle of the shower. When reported, the manager said that the single hot water tank is shared between the two units. Which means that if another unit had a good shower, no hot water is left for another unit and the solution is to wait 3-4 hours until the water is hot again! Want to see this manager in a middle of the shower, soapy with no hot water on the cold evening... Definitely not the 4 star property. Won't stay there again.
Stayed 2 nights in Apr 2023
Response from Rumali on May 15, 2023
Hi Rostislav,Thank you for feedback on your recent stay with us at Waratah on York. We are very pleased to hear you were happy with our staff and your clean and spacious suite. We are extremely sorry about the hot water situation and for any inconvenience cause because of this matter. However, we hope you enjoyed the rest of your stay with us and your time exploring Launceston. We wish you all the best for your future. Kindest regards, Rumali, Waratah on York.