Executive Room, 2 Double Beds | In-room safe, blackout drapes, free rollaway beds, free WiFi
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Reviews of Hotel Señorial Platino

3.5 out of 5
Hotel Señorial Platino
Benito Juárez 221, Zona Centro, León, GTO

Reviews

7.6

Good

Rating 10 - Excellent. 62 out of 175 reviews" "
Rating 8 - Good. 60 out of 175 reviews" "
Rating 6 - Okay. 27 out of 175 reviews" "
Rating 4 - Poor. 11 out of 175 reviews" "
Rating 2 - Terrible. 15 out of 175 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Fealofani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff was a great help to me, especially because it was my first vacation trip. The parking lot area across the street, could be more clean. Thank you
Stayed 5 nights in Oct 2022

6/10 Okay

Julio

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Las instalaciones no tienen aire acondicionado y la cama está muy vieja y demasiado incomoda. La comida de el restaurante es muy buena
Stayed 2 nights in Jun 2022

8/10 Good

Juan

Stayed 4 nights in May 2022

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like this one and the location
A wonderful stay. Resturant open for a nice buffet breakfast. We couldnt get a hand towel for the sink but had 2 big towels for the shower. Hot water and great pressure the shower drain was slow but as soon as it was mentioned it was addressed and drained properly after that. So they pay attention and fix what wrong. Goanni was a wonderful help at the hotel helping with luggage, opening the room and walking us to a cute and suprizing twist of a resturant around the corner. Always a smile and a great guy. A good handful of the employees speak English. The hotel is close to the parks and shopping. Walking is easy, taxi are abundant.
Stayed 2 nights in Mar 2022

2/10 Terrible

Carlos

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Marisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Arived at 7:30am and they aloud me to get my room at no extra charge, all crew very friendly and atentive and the room was super nice very clean, and the price excides the value for what you pay.
Stayed 1 night in Jan 2022

8/10 Good

Elida

Liked: Staff & service
Stayed 3 nights in Oct 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Arrived around 8pm. Checkin was simple. They give you a traditional key to access your room. Friendly staff. Parking was relatively close to the hotel. Room was pretty hot and there was no air conditioning, only a ceiling fan. Bathroom/shower in ok/poor condition. Shower curtain was falling apart which allowed water to get everywhere. Very stiff bed. Would consider other hotels before staying here again.
Stayed 3 nights in May 2021

2/10 Terrible

Verified traveler

Stayed 3 nights in Apr 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2021

8/10 Good

Alex

Stayed 2 nights in Jun 2020

8/10 Good

Alex

Stayed 1 night in Jun 2020

2/10 Terrible

Juan

Stayed 1 night in Dec 2019

10/10 Excellent

Cindy, Reno,NV

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom having not having a sink inside but besides that overall great experience
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No fridges in the rooms and poor clean in the floors room
Stayed 14 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good service and very affordable price.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Emilio

Unhappy with Hotel
Regular Hotel, service and clean normal, the only bad thing about the Hotel charger extra for the AC service.
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location close to the main square. Restaurant very good, but I had to pay for breakfast, which was a very large buffet with lots of choices, so I didn't mind paying. It didn't have extras, like a pool or gym, but for my purposes, a 2 night stay to look around Leon, it served the purpose.
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful location and nice rooms. Staff was a bit rude. I asked a question and they laughed rudely. Put out the do not disturb sign and they still went into the room and moved clothes I had left out. No amenities included with the room only towels and soap. The wifi never worked once inside the room. Everyone was in the halls so they could get reception. Will not be staying in this Hotel in the future.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was very nice very presentable. Close to the center of the plaza, shops and restaurants. We had a blast! We went close to Christmas and the decorations all around were very pleasant to see.
Stayed 7 nights in Dec 2018

10/10 Excellent

Eduardo

is cute little hotel a walking distance from any atracción, i love the bed, pillows 2 dollars in uber to anywhere in leon snd 11 dollars uber to the airport
Stayed 2 nights in Nov 2018

6/10 Okay

Susan, Loreto, BCS

Great price. Hotel is under construction. It was a little warm in the room and we could not control the temperature. The staff was very friendly and it was a great location.
Stayed 1 night in Aug 2018

6/10 Okay

Raquel, El Paso, TX

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The beds where uncomfortable, there was a women talking in the phone at 2 am so loud it wouldn't let no one sleep. There was no air conditioning, so the windows had to stay open but the noise and smell was very bad. The staff was super nice and all, but the beds were very uncomfortable.
Stayed 1 night in Jul 2018

4/10 Poor

Jaime, Los Angeles, CA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
Manger lacks customer service and the hotel is not clean or comfortable. There's not even air conditioning.
Stayed 3 nights in Mar 2018

8/10 Good

Lidia

Liked: Cleanliness, staff & service, room comfort
Leon Centro Historico
Very central to historic area.
Stayed 1 night in Mar 2018

6/10 Okay

Danna, Atlanta, GA

Liked: Staff & service
The hotel decor and staff is great. It’s located in the middle of the city. Beautiful buildings in walking distance. I enjoyed room service as well! I only gave it and OK rating, because the room had no air conditioning besides a ceiling fan. If that’s something you’re able to accommodate to then this hotel is perfect for you!
Stayed 2 nights in Feb 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
NO AC. Had to leave the window open all night.
Its decor at the entrance makes it feel Like you got a great deal... until you get to your room and ralize the fan is broken and there is no AC. You are better off in another hotel near the main square.
Stayed 1 night in Feb 2018

10/10 Excellent

Bee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Hotel is beautiful! Staff was always helpful and courteous. There is a restaurant on the first floor and we ordered room service twice and both times the food was amazing! Only thing I did not like was that they have a spa for men only. So I wasn’t able to relax in the sauna since I’m a women. But regardless we will be back. This is definitely going to be our go to hotel when we stay in Leon.
Stayed 5 nights in Feb 2018

8/10 Good

J Ruiz Fimbres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

6/10 Okay

Johnny, Costa Rica

Liked: Staff & service
No Air Conditioning and weird room distribution
The hotel is located just 2-3 blocks from downtown, that's nice. I was surprised when I was told the hotel didn't have AC, it only have ceiling fans or you can pay extra for a portable AC. The room distribution is really weird, while the space for beds is huge, the bathroom is tiny. Actually, one portion of the toilet was over the bath area (as crazy as it sounds). It is obviously a big mistake of design. The exterior windows shows a nasty view of the back stairs, not nice at all. Finally, there was a horrible smell of sewer at the moment of check out. It was bearable for one night, but not for a long stay.
Stayed 1 night in Nov 2017

8/10 Good

Jocelyn, San Diego, CA

Liked: Cleanliness
Nice hotel in downtown Leon
Small nice hotel in a great location. Hotel restaurant was good however, Rooms have no AC and bathroom was tiny.
Stayed 2 nights in Oct 2017

4/10 Poor

Martha Elsa

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

VICTOR, SAN DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE AND CLEAN
GOOD COMFORTABLE, NO MORE COMMENTS ,NO MORE COMMENTS ........
Stayed 9 nights in Jun 2017

10/10 Excellent

Tania Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba limpia, amplia y el personal muy amable
Stayed 3 nights in Sep 2022

8/10 Good

Cristian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet falla
Fue una estancia agradable. El personal muy amable. El desayuno muy rico. La comida no tanto, pedi carne asada y estaba de muy mala calidad. El Internet falla mucho.
Stayed 2 nights in Jun 2022

8/10 Good

Cristian

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, room comfort
Internet falla
Fue bueno, solo que el internet falla mucho.
Stayed 1 night in Jun 2022

8/10 Good

RAMON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pasadero
Bueno dentro de lo que cabe el baño algo reducido la habitación es muy amplia pero no tiene guardaropa el lavabo está fuera del baño y del lado puesto al mismo, no cuenta con clima por lo que debido al calor no descansamos del todo bien los abanicos que tiene no son suficientes
Stayed 1 night in May 2022

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable. Sería conveniente que se modernizara el hotel. Poner aire acondicionado en lugar de los ventiladores pues algunos son ruidosos y no dan el aire suficiente en épocas de calor.
Stayed 1 night in Apr 2022

10/10 Excellent

IVETTE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!!
La verdad el hotel es muy lindo, las habitaciones amplias y cómodas, el personal muy atento, la ubicación es inmejorable y el precio super accesible, sin duda volvería a elegirlo
Stayed 2 nights in Apr 2022

6/10 Okay

José Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La realidad que me quede sorprendido por el tamaño de la habitación, es amplia y cómoda, lo único mal fue que en el hotel no tiene estacionamiento propio y tiene uno que salir del hotel para ir a tu vehículo por eso no le doy la máxima calificación es lo único porque tiene excelente hubicacion todo esta serca.
Stayed 1 night in Nov 2021

8/10 Good

Ana Rebeca

Liked: Cleanliness, staff & service
Bueno para el precio pudiera esta mejor
Están bien las habitaciones, el levadle está un poco viejo y no tienen aire acondicionado en la habitación y muy poca luz, el baño se desparrama el agua y en un descuido te andas inundando
Stayed 1 night in Oct 2021

8/10 Good

VICTORIA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
La atención es buena, el lugar es viejo y muy oscuro, las habitaciones amplias pero en un extremo el baño y del otro el lavabo, también les falta un escritorio y luz. El seguro de la puerta no servía. Opte por cambiarme de hotel
Stayed 1 night in Sep 2021

6/10 Okay

Teresa, Mineral de la Reforma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel súper, Expedia 0. No tenía el hotel registrada mi reservación :(
Stayed 1 night in Oct 2021

10/10 Excellent

Rosalba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Sagrario

Liked: Cleanliness
Stayed 1 night in Sep 2021

6/10 Okay

Eduardo Daniel

Stayed 1 night in Sep 2021

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021