Dear Mashael,Thank you very much for your 5 star rating! It is very important for us to know your opinion, and we are also very proud to have met your expectations.Kind regards,Mariluz ColomaDuty Manager

Dear Maria,Thank you very much for your 5 star rating! It is very important for us to know your opinion, and we are also very proud to have met your expectations.Kind regards,Mariluz ColomaDuty Manager

Dear James,Thank you very much for your 5 star rating! It is very important for us to know your opinion, and we are also very proud to have met your expectations.Kind regards,Mariluz ColomaDuty manager

Dear Misael,you very much for your 5 star rating! It is very important for us to know your opinion, and we are also very proud to have met your expectations.Kind regards, Sophia Candela - Front Office Manager

Dear Edward,Thank you for taking the time to tell us about your experience at the Pullman Lima San Isidro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.The check in time in the hotel is at 15:00hrs an it is stipulated in our policies and the establishment information.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mariluz ColomaDuty Manager

Dear Jonathan,On behalf of Pullman San Isidro's staff members, thank you for sharing your comment with us!We feel very proud that your stay with us fulfilled your expectations. Thank you for highlighting our delicious food, our comfortable and clean rooms and overall. Our commitment is your return, this is why we will be more than happy to have you back on your next visit to Lima. Thank you for your preference!Best Regards,Mariluz ColomaDuty Manager

Dear Santiago,We very much appreciate your comments regarding your stay at the Pullman Lima San Iisidro.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mariluz ColomaDuty Manager

Dear Ezekiel,On behalf of Pullman San Isidro's staff members, thank you for sharing your comment with us!We feel very proud that your stay with us fulfilled your expectations. Our commitment is your return, this is why we will be more than happy to have you back on your next visit to Lima. Thank you for your preference!Best Regards,Mariluz ColomaDuty Manager

Dear Jorge,Again, we thank you most sincerely for your comments. Your perception of our product and service is of great importance to everyone at the hotel.Based on your detailed observations, it is clear that we have opportunities for improvement in terms of the attention provided by our staff. We deeply regret that you have had these inconveniences. We are investigating on our part in order to take the necessary measures to avoid this type of situation in the future.We hope you will give us another opportunity to give you a renewed experience. Next time you come, please do not hesitate to contact me so that I can personally take care of your stay.Once again thank you very much,Best regards,Mariluz ColomaDuty Manager

Dear Andrew,Thank you very much for taking the time to share your opinion with us. We would liked to have a better experience at our hotel and that is why we took note to improve the points that were not to your liking.Every day we strive to offer an exceptional experience to our customers and it is clear that this time we were not able to achieve our goal. We would appreciate it if you would give us another opportunity and we can be sure that we will try to do everything possible to ensure that you have an excellent experience at our hotel that many guests have already had the opportunity to enjoy.Sincerely,Mariluz ColomaDuty Manager

Dear Paul,On behalf of Pullman San Isidro's staff members, thank you for sharing your comment with us!We feel very proud that your stay with us fulfilled your expectations. Thank you for highlighting our modern facilities, our delicious food, our comfortable and clean rooms and overall. Our commitment is your return, this is why we will be more than happy to have you back on your next visit to Lima. Thank you for your preference!Best Regards,Mariluz ColomaDuty Manager

Dear Roger,On behalf of Pullman San Isidro's staff members, thank you for sharing your comment with us!We feel very proud that your visit to our Residente Restaurant fulfilled your expectations, especially our excellent and varied food and the good service of our staff.Our commitment is your return, this is why we will be more than happy to have you back on your next visit.Thank you for your preference!Best Regards,Mariluz Coloma Duty Manager

Estimada Patricia,De parte de todo el staff de Pullman Lima San Isidro ¡Muchas gracias por tomarse el tiempo de compartir su puntuación!Para nosotros es muy importante saber la opinión de nuestros huéspedes, como también nos sentimos muy orgullosos de haber cumplido con sus expectativas en esta estadía, en relación al gran servicio ofrecido por todos nuestros colaboradores.Nuestro compromiso es que quiera volver, es por eso que estaremos encantados de recibirlo nuevamente para atenderlo con el servicio personalizado que nos caracteriza.Sinceramente,Mariluz ColomaJefe de turno

Dear Xiang,On behalf of Pullmans Lima San Isidro team, we would like to thank you for taking the time to complete our satisfaction survey and give us your valuable impression of the quality of service we provide.We feel very pleased to hear how much you enjoyed your recent stay with us and we hope to see you soon in the near future.Thank you very much for your recommendation!Kind regards,Sophia Candela

Dear Caitlin,We very much appreciate your comments regarding your stay at the Pullman Lima San Isidro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mariluz ColomaDuty Manager

Dear Tamara,Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mariluz ColomaDuty Manager

Dear Rosemary,On behalf of Pullmans Lima San Isidro team, we would like to thank you for taking the give us your valuable impression of the quality of service we provide.It is very important for us to know the opinions of our guests; scores like yours helps us to continue improving in the level of service we offer, that is why we would like to know if something happened during your stay that made you feel uncomfortable so we can make the improvements right away thanks to your commentsFeel free to contact me back, i hope you give us another chance to demonstrate you the real sense of quality service that Pullman San Isidro pursues to provide our guests. Kind regards, Sophia CandelaFront Office Manager

Estimada Maria,De parte de todo el staff de Pullman Lima San Isidro ¡Muchas gracias por tomarse el tiempo de compartir su comentario!Nuestro compromiso es que quieran volver, es por eso que estaremos encantados de recibirlos nuevamente para atenderlo con el servicio personalizado que nos caracteriza.Sinceramente,Mariluz ColomaJefe de turno

Dear John,We very much appreciate your comments regarding your stay in Pullman Lima San Isidro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will taking in consideration to replenish bottled water each day in the room.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mariluz ColomaDuty Manager

Dear Edgar,We very much appreciate your comments regarding your stay in Pullman Lima San Isidro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mariluz ColomaDuty Manager

Estimado Gerardo,De parte de todo el staff de Pullman Lima San Isidro ¡Muchas gracias por tomarse el tiempo de compartir su comentario!Para nosotros es muy importante saber la opinión de nuestros huéspedes, como también nos sentimos muy orgullosos de haber cumplido con sus expectativas en esta estadía.Nuestro compromiso es que quiera volver, es por eso que estaremos encantados de recibirlo nuevamente para atenderlo con el servicio personalizado que nos caracteriza.Sinceramente,Mariluz ColomaJefe de turno

Estimado Huésped,De parte de todo el staff de Pullman Lima San Isidro ¡Muchas gracias por compartir su experiencia con nosotros! Esperamos verlo pronto por el hotel.Saludos Cordiales,Xiomara NunezJefe de Turno

Dear Carina,On behalf of Pullman Lima San Isidro team, we would like to thank you for sharing your comment with us. It’s a pleasure to know that you enjoyed your stay, overall, our strategic location. Our commitment is your return, so we will be happy to have you back very soon.Best regards,Xiomara NunezDuty Manager

Dear David,On behalf of Pullman Lima San Isidro team, we would like to thank you for sharing your comment with us. It’s a pleasure to know that you enjoyed your stay.Our commitment is your return, so we will be happy to have you back pretty soon.Best regards,Xiomara NunezDuty Manager

Dear Mr. Norman, Thank you for taking the time to rate your experience in Pullman Lima San Isidro.It’s a pleasure to know that you enjoyed your stay.Our commitment is your return, so we will be happy to have you back pretty soon.Best regards,Xiomara NunezDuty Manager

Estimado Huésped,De parte de todo el staff de Pullman Lima San Isidro ¡Muchas gracias por compartir su experiencia con nosotros! Esperamos verlo pronto por el hotel.Saludos Cordiales,Xiomara NunezJefe de Turno

Estimado Sr. Gustavo, Muchas gracias por compartir su experiencia con nosotros. Lamento mucho que no hayamos podido cumplir con sus expectativas durante su estadía. En caso pueda brindarnos mayor detalle de lo sucedido, se lo agradeceríamos mucho para poder establecer los planes de mejora necesarios. Espero que nos pueda brindar otra oportunidad muy pronto. Saludos Cordiales, Xiomara NunezJefe de turno

Estimado Sr. Gustavo, Muchas gracias por compartir su experiencia con nosotros. Lamento mucho que no hayamos podido cumplir con sus expectativas durante su estadía. En caso pueda brindarnos mayor detalle de lo sucedido, se lo agradeceríamos mucho para poder establecer los planes de mejora necesarios. Espero que nos pueda brindar otra oportunidad muy pronto. Saludos Cordiales, Xiomara NunezJefe de turno

Dear Rafael,On behalf of Pullman Lima San Isidro team, we would like to thank you for sharing your comment with us. It’s a pleasure to know that you enjoyed your stay.Our commitment is your return, so we will be happy to have you back pretty soon.Best regards,Xiomara NunezDuty Manager

Dear David, On behalf of Pullmans Lima San Isidro team, we would like to thank you for taking the time to complete our satisfaction survey and give us your valuable impression of the quality of service we provide.It is very important for us to know the opinions of our guests; scores like yours helps us to continue improving in the level of service we offer. We apologize for the inconvenience you had regarding the loud music of an event we had on friday, i would like to assure you that we are taking the necessary precautions to avoid such situations to repeat itself, and taking note on your profile so we can give you next time a quiet room in case you give us another chance to demonstrate you the real sense of quality service that Pullman San Isidro pursues to provide our guests. Hope you can give us another opportunity, and don't hesitate to contact me back on any requirement.Kind regards, Sophia CandelaFront Office Manager

Estimado Huésped,De parte de todo el staff de Pullman Lima San Isidro ¡Muchas gracias por compartir su experiencia con nosotros! Esperamos verlo pronto por el hotel.Saludos Cordiales,Xiomara NunezJefe de Turno

Estimado Huésped,De parte de todo el staff de Pullman Lima San Isidro ¡Muchas gracias por compartir su experiencia con nosotros! Esperamos verlo pronto por el hotel.Saludos Cordiales,Xiomara NunezJefe de Turno

Dear Mr.Randall, On behalf of Pullman Lima San Isidro team, we would like to thank you for sharing your comment with us. It’s a pleasure to know that you enjoyed our accommodation, the restaurant and Bar, and overall, our location. Our commitment is your return, so we will be happy to have you back pretty soon. Best regards, Xiomara Nunez Manager on Duty

Estimado Huésped,De parte de todo el staff de Pullman Lima San Isidro ¡Muchas gracias por compartir su experiencia con nosotros! Esperamos verlo pronto por el hotel.Saludos Cordiales,Xiomara NunezJefe de Turno

Dear Mr. Douglas, On behalf of Pullman Lima San Isidro team, we would like to thank you for sharing your comment with us. We feel very proud that your stay fulfilled your expectations in all aspects and we hope to see you very soon! Thank you for your preference! Best regards, Xiomara Nunez Manager on Duty

Estimado Huésped,De parte de todo el staff de Pullman Lima San Isidro ¡Muchas gracias por compartir su experiencia con nosotros! Esperamos verlo pronto por el hotel.Saludos Cordiales,Xiomara NunezJefe de Turno

We are deeply sorry hear that, we apologize for any inconvenience caused. According to the information given, you´ve being denied some benefits as al gold member for 3 reservations made. The agreement between the hotel and Expedia indicates that the benefits can only be provided when the member stays at our hotel. However, we have done some exceptions for your 3 reservations. Hope to hear from you soon. Jose Luis Servan – Night Manager

Estimado Raphael, muchas gracias por su calificación! Esperamos su pronto regreso. Sophia Candela Gerente de Recepción

Estimado Raphael, muchas gracias por su calificación! Esperamos su pronto regreso. Sophia Candela Gerente de Recepción

Estimado Javier, De parte de todo el staff de Pullman Lima San Isidro ¡Muchas gracias por compartir su comentario con nosotros! Es un gusto saber que disfrutó de nuestra deliciosa comida y del buen trato de nuestros colaboradores. Estaremos encantados de tenerlo nuevamente muy pronto por el Hotel. Saludos Cordiales, Sophia Candela Gerente de Recepción

Dear Liliana, On behalf of Pullman Lima San Isidro team, we would like to thank you for sharing your comment with us. We feel very proud that your stay fulfilled your expectations, scores like yours helps us to continue improving in the level of service we offer. Thank you for your preference! Best regards, Sophia Candela Front Office Manager

Estimada Galia, Muchas gracias por su puntuación de 5 sobre 5! Para nosotros es muy importante saber su opinión, como también nos sentimos muy orgullosos de haber cumplido con sus expectativas en servicio y atención que es lo que nos caracteriza ¡Muchas gracias por su recomendación! Saludos Cordiales, Sophia Candela - Gerente de Recepción

Dear Guest Thank you for taking the time to respond this survey. We are very glad to know that you have enjoyed out hotel facilities. We hope you can come back in a near future. Kind Regards, Xiomara Nunez FrontDesk Supervisor.

Dear Guest Thank you for taking the time to respond this survey. We are very glad to know that you have enjoyed out hotel facilities. We hope you can come back in a near future. Kind Regards, Xiomara Nunez FrontDesk Supervisor.

Dear Guest Thank you for taking the time to respond this survey. We are very glad to know that you have enjoyed out hotel facilities. We hope you can come back in a near future. Kind Regards, Xiomara Núnez FrontDesk Supervisor.

Dear Mr. Guest Thank you for taking the time to respond this survey. We are very glad to know that you have enjoyed out hotel facilities. We hope you can come back in a near future. Kind Regards, Xiomara Núnez FrontDesk Supervisor.

Estimado Liu,De parte de todo el staff de Pullman Lima San Isidro ¡Muchas gracias por tomarse el tiempo de compartir su comentario!Para nosotros es muy importante saber la opinión de nuestros huéspedes.Nuestro compromiso es que quiera volver, es por eso que estaremos encantados de recibirlo nuevamente para atenderlo con el servicio personalizado que nos caracteriza.Sinceramente,Mariluz ColomaJefe de turno

Dear Mr. Wissam Thank you for taking the time to respond this survey. We are very glad to know that you have enjoyed out hotel facilities, specially our restaurant. We hope you can come back in a near future. Kind Regards, Xiomara Núnez FrontDesk Supervisor.