Standard Double Room, Multiple Beds | Premium bedding, down comforters, individually furnished

Reviews of Verona Hotel & Baños Turcos

3 out of 5
Verona Hotel & Baños Turcos
Avenida Universitaria 4690, Lima, Municipalidad Metropolitana de Lima

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 3 out of 14 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

5.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

mireya

Traveled with family
They didnt register .y guess they said it wasnt pay
Stayed 1 night in Dec 2023

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, but bad part of Lima
Stayed 3 nights in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WARNING! I had accidentally left my Nintendo switch charging in the bathroom when I left for the airport, as soon as I noticed, I called the hotel but got no response. I had the whatsapp number for the front desk so I contacted them, they asked my address and which company I preferred and said they sent it. I waited 3 months with no switch and no answer. When I texted again they simply ignored my message! The neighborhood is disgusting and unsafe. DO NOT STAY HERE
Stayed 1 night in Feb 2019
Response from Hotel Verona on May 31, 2019
First of all we apologize for the inconvenience that we may have caused, motivated in exchange for management in the organization we were affected in some cases to resolve and yours was included, but we inform you that in our power is the nintendo and that the same will be sent immediately you will indicate again an address or in which medium it is easier.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Genaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

liseth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

ALVARO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sabado había fiesta en un piso arriba y no fue posible descansar bibe después de 8 horas de viaje 6 horas de viaje
Stayed 1 night in Oct 2022

8/10 Good

Miguel

Liked: Cleanliness, property conditions & facilities, room comfort
ERROR Y OLVIDO..
ME TRAJERO LA COMIDA SIN SERVILLETAS, PEDI ARROZ CHAUFA DE POLLO Y ME TRAJERON DE CARNE,PEDI LIMONADA FROUSEN NORMAL Y ME TRAJERON DE COLOR ROJO...HAY QUE MEJORAR EN ESE ASPECTO..GRACIAS.
Stayed 1 night in Feb 2020
Response from verona on Feb 27, 2020
Agradecemos considerablemente su tiempo para hacernos saber su comentario, nuestra gerencia de A&B esta haciendo seguimiento del caso y tomara los correctivos pertinentes. Att Verona Hotel & Baños Turcos

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the steam room for the first time in my life. The only drawback is that there are no restaurants nearby. The others are satisfied and the staff are friendly.
Stayed 2 nights in Feb 2020
Response from Verona Hotel & Baños Turcos on Feb 27, 2020
We appreciate your visit to the Hotel, we appreciate your recommendation and hope to receive it again.

8/10 Good

Carmen, San Juan, PR

Traveled with partner
Liked: Cleanliness, staff & service
La atención al cliente es muy buena pero la ventilación del cuarto era pobre
Stayed 15 nights in Jan 2020
Response from huesped on Feb 3, 2020
Gracias por su visita Sra. Carmen, esperamos poder atenderla y poder cumplir sus expectativas. Att Verona Hotel & Baños Turcos

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness
They have really helpful people, and looking up all info They can Restaurant has good food
Stayed 2 nights in Oct 2019
Response from Hotel Verona & Baños Turcos on Oct 8, 2019
Thank you for choosing us, we hope to see you soon

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena relación calidad-precio
Stayed 1 night in Jan 2019