Executive Room | Premium bedding, memory foam beds, individually decorated

Reviews of LeL Madalena GuestHouse

3 out of 5
LeL Madalena GuestHouse
Rua da Madalena 128, 1st floor, Lisbon

Reviews

8.0

Very Good

Rating 10 - Excellent. 24 out of 62 reviews" "
Rating 8 - Good. 20 out of 62 reviews" "
Rating 6 - Okay. 9 out of 62 reviews" "
Rating 4 - Poor. 6 out of 62 reviews" "
Rating 2 - Terrible. 3 out of 62 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Team Lel Madalena Guest House on May 4, 2024
Dear Ewa Clair On behalf of our entire team at Memoria Lisboa FLH Hotels Lisbon, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate the needs of our guests. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at one of our FLH Hotels in a near future. Best regards,Team Lel Madalena Guest House FLH

8/10 Good

Rance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and the kitchen and water dispenser were very handy. It was very loud though with the people on the streets outside being able to hear clearly when sleeping, and everytime the water was used in any rooms the pipes made a very loud grinding sound which was very frustrating when trying to sleep. Good location though, close to many things.
Stayed 4 nights in Apr 2024
Response from Team Lel Madalena Guest House on Apr 29, 2024
Dear We appreciate your valuable feedback and apologize for any inconvenience you faced. Your comments have been noted, and were actively working on improving our service. We value your input and hope to have the chance to provide an even better experience in the future.Kind Regards,Team Lel Madalena

6/10 Okay

Yuk Yee Karen

Liked: Staff & service
Stayed 4 nights in Apr 2024
Response from Madalena Guest House Team on Apr 16, 2024
Dear Yuk Yee Karen,Thank you for your feedback! We appreciate that you stayed with us and we hope to welcome you back soon for another experience. With our best regards,Madalena Guest House Team

10/10 Excellent

Orlando

Disliked: Cleanliness
Stayed 4 nights in Mar 2024
Response from Team Lel Madalena FLH on Apr 4, 2024
Dear Orlando,Thank you for taking the time to leave your comment. We are glad you enjoyed staying with us and we hope to see you again in a near future. Best regards,

10/10 Excellent

Raniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great price, lots of added security to get in, and clean rooms. I like the shared kitchen, especially the water dispenser from the fridge. I got the single bedroom, and it is spacious if sharing with another person. There is a TV equipped with local channels and streaming service you have to input. The area is on the hilly side, but not too difficult to access. A few things that I didn’t like were how thin the walls are in the room. Imagine trying to get sleep but you can hear the next room talking almost clearly with every shuffle and movement. Also the shower was hard to figure out, but took several trial and errors. Overall it was a great experience, and would definitely lodge here again.
Stayed 3 nights in Mar 2024
Response from Team Lel Madalena FLH on Apr 4, 2024
Dear Raniel,Thank you for leaving a comment about your experience at our hotel. We are very happy to know that you enjoyed your stay and our service. We will take your comment into account and we will resolve the situation as soon as possible. We hope to see you soon. Best regards

6/10 Okay

Paul

Stayed 3 nights in Mar 2024
Response from Team Lel Madalena FLH on Apr 4, 2024
Dear Paul,Thank you for taking the time to leave your comment. We are glad you enjoyed staying with us and we hope to see you again in a near future. Best regards, Team Lel Madalena Guest House

4/10 Poor

Thomas Kristine

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This property is not as it appears. While the units are nicely decorated, the location is convenient, and the staff is friendly (but located elsewhere), the positives end there. Cons: - The check-in experience was poor. I didn't receive any email with instructions and had to wait outside until someone let me in, only to find that I had to check-in at the hotel across the street. However, despite the frustrating process, the staff was excellent. - The building is run-down and almost seemed abandoned. Upon entering, there was discarded furniture and a completely dark foyer. Could not find lights anywhere. - The walls are paper-thin. I could hear the guests in the next room snoring. Pros: - Nicely decorated, but this is less appealing when you're uneasy about entering the building and can't sleep because you can hear your neighbor snoring. - Convenient location. - Clean.
Response from Team Lel Madalena FLH on Apr 4, 2024
Dear Thomas,We appreciate the time you took to give us your feedback. We are very sorry to hear that your stay was not at the level that distinguishes the FLH Hotels. We hope that, in the future, you will give us another opportunity to host you and change your impression of Lel Madalena Guest HouseBest regards,

4/10 Poor

Nicolas Yannic

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Very noisy due to the busy street and the bars right below the rooms.
Stayed 2 nights in Feb 2024
Response from Team Lel Madalena FLH on Feb 25, 2024
Dear Nicolas,We appreciated the time you took to give us your honest opinion on your stay and the comments regarding your accommodation. We sincerely apologize for any inconvenience caused during your stay.Thank you once again for staying with usKinldy,

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service. Very kine.
Stayed 1 night in Nov 2023

10/10 Excellent

Nadia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to everything. Great stay.
Stayed 5 nights in Oct 2023
Response from Team Lel Madalena FLH on Nov 8, 2023
Dear Nadia,Thank you for your kind words. We're delighted you enjoyed your stay with us. It was a pleasure to have you with us. We look forward to welcome you again in a near future at one of our FLH Hotels.Best Regards,Team Lel Madalena FLH

6/10 Okay

Elizabeth

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had a terrible sewer problem, with rancid smell coming up from the shower drain and toilet stool and creating an odor that was sickening. We arrived late at night so we could not leave and find somewhere else; we were there for just over 7 hours. We could not check out fast enough the next morning!
Stayed 1 night in Oct 2023
Response from Team Memória Lisboa FLH on Nov 4, 2023
Dear Elizabeth,We appreciated the time you took to give us your honest opinion on your stay and the comments regarding your accommodation. We sincerely apologize for any inconvenience caused during your stay.We have taken note of the issues raised. We are working with the relevant teams to solve the matter and improve the conditions offered.Thank you once again for staying with us, and we hope that, in the future, you will give us another opportunity to host you and change your impression of Hotel Memória Lisboa. Best regards,Team Memória Lisboa FLH

10/10 Excellent

Logan

Great property! Close to many different places. The room was nice. The only issue was we couldn’t get the bedroom door to lock. Other than that we had a great experience.
Stayed 2 nights in Oct 2023
Response from Zego on Nov 4, 2023
Dear Logan,Thank you for your positive feedback, we are glad you enjoyed your stay with us! We are looking forward to your next visit! Kind regards,Memória Lisboa FLH Team

10/10 Excellent

Sandra

Stayed 3 nights in Oct 2023
Response from Zego on Nov 4, 2023
Dear Sandra,Thank you for your positive feedback, we are glad you enjoyed your stay with us! We are looking forward to your next visit! Kind regards,Memória Lisboa FLH Team

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the first greeting to our check out we had an absolutely wonderful stay. The staff at the MEMORIA hotel were so very kind and helpful and allowed us to store our luggage without me even having to ask. The guesthouse itself is bright and very clean and tastefully decorated! I would highly recommend anyone to stay here and I hope to come back soon!
Stayed 2 nights in Sep 2023
Response from Team Memória Lisboa FLH on Oct 3, 2023
Dear Laurie,Thank you for your kind words. We're delighted you enjoyed your stay with us. It was a pleasure to have you with us. We look forward to welcome you again in a near future at one of our FLH Hotels.Best Regards,Team Memória Lisboa FLH

10/10 Excellent

Marwan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice guesthouse , we enjoyed our stay!
Stayed 4 nights in Jul 2023

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great located
It was a little bit expensive considering that the building was old and rundown. A major negative point was the noise caused by the many vehicles driving by. Other than that, the location of the hotel was really convenient, it was clean and the front desk guys were kind and helpful with recommendations.
Stayed 2 nights in Jul 2023
Response from Zego on Jul 14, 2023
Dear Jaime, Thank you for your words. We're delighted you enjoyed your stay with us. It was a pleasure to have you with us. We look forward to welcome you again in a near future at one of our FLH Hotels.Best Regards,Team Memória Lisboa FLH

6/10 Okay

Madison

Traveled with group
Disliked: Amenities
Centrally situated, as everyone else has already stated! Nicely decorated as well. However, 1.) the moldy, mildewy, pungent smell drifting from the bathroom was inescapable. This is an extremely disappointing and unexpected feature of our guesthouse room that really soured our experience. 2.) The other comments are not kidding around when they say the walls are thin. You can hear absolutely every conversation and noise in the neighboring room, which can make sleep difficult. Bring earplugs. 3.) Even this was seemingly stated nowhere on the Guesthouse website, remember to check in at the Memoria hotel up the hill from the guesthouse. In addition, their directions to reach the guesthouse were very vague and sent us on a wild goose chase up and down the hill looking for the door to the guesthouse. You need three codes to get to your room. Heads up, the number on the (green) entrance door to the guesthouse is 128.
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall value for money, especially for tourists
I had a good stay at Lel Madalena---my room had an internal courtyard view that was nothing to speak of, but the bed and armchair were comfortable (although the rickety clothing rack in lieu of a wardrobe would not be that helpful---there are wall hooks though); the kitchen had an espresso machine and a water dispensing fridge (but no hot water kettle); and the shower pressure was good and everything clean. The only major minus was the spotty wifi, because I was on a working holiday. If I were just on holiday, I would not have minded as much. The GuestHouse is in a very convenient location---definitely get a bifana from up the street! The receptionists at the Memoria were helpful and the complimentary water and port were nice, but they originally gave me an access code that did not work, which was frustrating.
Stayed 1 night in Feb 2023

8/10 Good

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Thin walls, but nice room
Lovely stay but walls are thin so you can hear everything
Stayed 4 nights in Jan 2023

8/10 Good

Heidi

Stayed 1 night in Dec 2022

8/10 Good

Carol

Traveled with partner
This is the first time we have stayed in a GuestHouse. It is an unusual set up for getting keys to access the unit, which happened to be a few doors down the street. The hotel Memoria staff that kept the keys were very helpful in getting us settled. We are are thankful for that. With key pad access code and a key we felt secure. Our unit was in a renovated older building with 2 flights of stairs up. Though fairly small it had high ceilings and a large bright French door that opened on to a small wrought iron balcony that overlooked the street below. The bathroom was on the tiny side but it even had a shower. The bed and pillows were comfortable. The room was clean and well kept. The kitchen that was for all the suites was next door. It also had a key pad access. It was fairly well equipped with two ovens and full sized fridge. No stove top though. Groceries are found close by. The location was perfect for seeing the area by foot. However, they are several options for transportation. We bought a transit pass which covered most modes except for the metro and it worked well for us. Enjoyed our stay.

8/10 Good

Lyly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very well situated and great for a quick stay. There is also a shared kitchen and rest area, we did not used it but it looks really cute and cozy.
Stayed 1 night in Oct 2022

10/10 Excellent

susan

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Pretty room, nice comfortable bed, decent location
Stayed 3 nights in Sep 2022

6/10 Okay

Sam

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
bathroom had bugs
Good location, was able to check in smoothly. The downside was our washroom had a big problem. I had to kill about 6-7 bugs during the course of our stay
Stayed 3 nights in Sep 2022

4/10 Poor

Rachel

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
This hotel/guesthouse cannot manage the number of guests it currently has. When my boyfriend and I arrived, it took us over 20 minutes just to be seen by the front desk to check-in. Then once we went to our room it has clearly not been cleaned. The room was an absolute mess with the sheets as if they had just been slept in. The kitchen we waited in was dirty with trash bags piling up and smelt bad. We complained our room was not ready, just to be told to come back later. This is unacceptable if you have checked in a guest already. My boyfriend and I ended up waiting an entire hour after begging the cleaning lady to please clean our room next. The front desk never did anything else to check in with us or make sure we were satisfied after our horrendous check-in experience. Will never stay here again. For the price, there are many better options in Lisbon.
Stayed 1 night in Aug 2022

4/10 Poor

Mario Esteban

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I received the wrong code for the doors, impossible to open my room door. Shower door leaks and create a flood in bathroom. the first solution offered was "towels to dry the floor". when i complaint in the second day, the responsible only want to "discuss the problem to find a solution". Finally, for the 3rd night they upgrade us and give a better room. Don't accept the room No 6
Stayed 3 nights in Aug 2022
Response from Diogo Aguiar on Sep 14, 2022
Good afternoon Mr. Mario Esteban, We apreciate you took your time to give us your feedback, we're sorried that you had that problem in the bathroom. We are fixing the problems that you described, we recognize during your stay those issues and that's why we upgrate you to another bedroom.We're sorried for the incovenient caused and we hope you would visit us in the future.Thank youBest RegardsLel Madalena Guest House

8/10 Good

Zofia

Liked: Cleanliness, staff & service, room comfort
Good apartment in central location
Great location, although very noisy street. Easy to get everywhere in the city from here. Good size room, clean. Nice kitchen. Negative would be that no info was provided about check in - we had to call, and discovered we had to check in at another hotel down the street. We waited quite a while for this.
Stayed 2 nights in Sep 2022
Response from Diogo Aguiar on Sep 14, 2022
Dear Zofia,Thank you for your feedback, it was our pleasure having you with us .We're glad you enjoyed your stay with us and we hope there's an oportunity for you to visit us in the future .Regarding the check-in informations, we sending you a message throw Expedia with the information needed for you to be ablle to check-in .Thank you for your visitBest RegardsLel Madalena Guest House

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect! The property was simple, clean and comfortable. We only stayed for a few nights, would recommend.
Stayed 2 nights in Jul 2022
Response from Lel GuestHouse Madalena on Jul 18, 2022
Dear Lisa, Thank you for your feedback, we are glad you enjoyed your stay with us! We look forward to your next visit! Kind regards,

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the place. It was centrally located and air conditioned.
Stayed 1 night in Jul 2022
Response from Lel GuestHouse Madalena on Jul 18, 2022
Dear Elizabeth, Thank you for your feedback, we are glad you enjoyed your stay with us! We look forward to your next visit! Kind regards,

10/10 Excellent

Tanvi

Liked: Cleanliness, staff & service, property conditions & facilities
Great room at a great price
Stayed 1 night in Jun 2022
Response from Lel GuestHouse Madalena on Jul 18, 2022
Dear Tanvi, Thank you for your feedback, we are glad you enjoyed your stay with us! We look forward to your next visit! Kind regards,

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Staff & service
It was a lovely place in the center of town. Everything was in walking distance and it was very clean. We also loved there was an air conditioner in the room.
Stayed 1 night in Jun 2022
Response from Lel GuestHouse Madalena on Jul 12, 2022
Dear Elizabeth We are very happy that you liked our house, and we hope to welcome you on your next visit to Lisbon. We wish you all the best Kindly Lel GuestHouse Madalena

2/10 Terrible

Nalani, Brooklyn

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower drain was not cleaned properly and it backed up so badly that it flooded two rooms. We tried to have the property manager work with us for a refund because we could not shower, but they refused to help us.
Stayed 1 night in Jun 2022
Response from Lel GuestHouse on Jun 28, 2022
Dear Nalani Thank you very much for your feedback . But in fact, help was offered when you contacted us, but you did not accept that we sent the technician immediately to solve the problem. The next day we realised that it was not our fault for the clogged drain so we did not make the refund . we wish you all the best . Best regards Lel Guest Madalena

6/10 Okay

yvonne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great 2 week vacation in Portugal. I enjoyed our stay at Madalena house but definitely some things to note. Room: We were in room #1. Request not to stay in this room #. This room is separate from the other 6 rooms in this guest house and open to the stair well. It was very noisy and you could hear every single person going up and down the steps at all hours of the night. The room was not very secure.The door had a flimsy small lock with a 1/2" gap and so much wiggle room, one firm push and the room would have been wide open, I did not feel totally secure especially when ppl kept propping the downstairs lobby area door open. The ad shows these beautiful large French doors that open onto a balcony and the street below but they do not open, they are broken, I even asked and was told not to open them. Parking: there is no onsite parking as noted in the ad. Beware the onstreet parking is very difficult, it is impossible to understand the Portuguese parking rules with risk of ticket and towing and the streets are very hilly so driving and Parking is a real challenge. We parked in the grocery store parking lot for 20euros daily. It was safe and secure but pricey. Location: Excellent, close to everything including groceries, Laundromat, downtown core. Air conditioning: excellent, worked almost too well, has a great remote to adjust yourself. Cleanliness-very clean, just a very strong perfume smell in the room that was overpowering.
Stayed 12 nights in Jun 2022
Response from Lel Guest House Madalena on Jun 24, 2022
Dear Yvonne We are happy that you enjoyed your stay. As for the security of your room, we have never had any problem with this, the door to the building is always closed. We are sorry that you made a lot of noise on the stairs, we understand that it disturbs your sleeping comfort. We did not know that the balcony door is not working as it should, we were not informed of this and no doubt it would have been resolved immediately and not the answer do not use it,because it makes no sense. We made it clear in the welcome message that we have no parking, the streets of Lisbon require you to pay to park and the vast majority are for residents only subject to towing, it was explained to you personally that. We suggest the nearest car park, it is not part of Lel Guest so the decision is up to the guest. I hope you can stay at another of our hotels and have a different idea in the future. All the best Kindly Lel GuestHouse Madalena

8/10 Good

Liisa

Stayed 1 night in Jun 2022
Response from Lel GuestHouse Madalena on Jun 28, 2022
Dear Liisa Thank you very much for your review . I hope you enjoyed Lisbon All the best Kindly Lel GuestHouse Madalena

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, good location
Stayed 1 night in Apr 2022
Response from Lel Guest House Madalena on Jun 28, 2022
Dear Dylan On behalf of our whole team at Lel Guesthouse Masdalena we would like to thank you for giving us your positive feedback. Your opinion is very important for us to further improve our service and respond to our guests' needs. It was a pleasure to have you as our guest and we hope to welcome you back . Kindly Lel GuestHouse Madalena

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

CHING YI

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024
Response from Team Lel Madalena FLH on Feb 25, 2024
Dear Ching,We appreciated the time you took to give us your honest opinion on your stay.We sincerely apologise if your stay did not meet your expectations,

6/10 Okay

Yin Mei May

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Zego on Nov 4, 2023
Dear Yin Mei May, Thank you for your feedback, we are glad you enjoyed your stay with us! We are looking forward to your next visit! Kind regards,Memória Lisboa FLH Team

8/10 Good

Marialuisa

Traveled with partner
Liked: Staff & service, amenities
Ottima posizione,personale gentilissimo, pulizia sufficiente, in camera c'erano tutti i servizi essenziali, si può migliorare la gestione degli spazi comuni perché non c'erano regole e tutti ad esempio lasciavano tutto ovunque nel frigorifero. Per due giorni di pernottamento comunque assolutamente approvato e consigliato.
Stayed 2 nights in Aug 2023
Response from Team Memória Lisboa FLH on Oct 3, 2023
Dear Marialuisa, On behalf of our entire team at Memoria Lisboa FLH Hotels Lisbon, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate the needs of our guests. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at one of our FLH Hotels in a near future. Best regards,Team Memória Lisboa FLH

4/10 Poor

Estelle

Stayed 7 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotell nert sentrum. Lett å sjekke inn, rent og god størrelse på rommet:) Koden til døren sluttet å funke en dag, men fikk rettet opp i dette på ennrask og enkel måte.
Stayed 4 nights in May 2023
Response from Zego on Jul 14, 2023
Dear,Thank you for your kind words. We're delighted you enjoyed your stay with us. It was a pleasure to have you with us. We look forward to welcome you again in a near future at one of our FLH Hotels.Best Regards,Team Memória Lisboa FLH

8/10 Good

Kaisa-Maaria

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pidin majoituspaikan huoneesta, kylpyhuoneesta ja hyvästä sängystä. Majapaikka oli sijainniltaan loistavassa paikassa, lähellä keskeisiä nähtävyyksiä. Harmillisesti keittiössä oli vesivahinko, mutta kiitollinen olen niin hienosta aamupalasta hotellilla. Ulkooven koodi ei myöskään välillä toiminut ja ovea piti pitää auki, mikä vähän aiheutti turvattomuutta. Kaikki meni kuitenkin näistä puolista huolimatta mukavasti ja olin iloinen matkasta.
Stayed 7 nights in Mar 2023
Response from Lel Guest House Madalena on Apr 22, 2023
Dear Kaisa-Maaria,Thank you for your positive feedback, we are glad you enjoyed your stay with us!We are looking forward to your next visit!Kind regards,Lel Madalena Guest house Team

2/10 Terrible

JAVIER ISAIAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo servicio
Jamás me mandaron la contraseña para ingresar, por lo tanto no pude entrar. Sigo esperando reembolso
Stayed 3 nights in Feb 2023

10/10 Excellent

Alejandro

Stayed 1 night in Feb 2023

6/10 Okay

Gerard

Stayed 1 night in Jan 2023

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Hébergement facile à trouver à partir de la station de métro Rossio. Super bien situé, propre, acceuillant.
Stayed 2 nights in Oct 2022

6/10 Okay

Dominique

Stayed 1 night in Sep 2022

4/10 Poor

nathalie

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
A éviter
Climatisation très très bruyante : impossible de dormir Tuyauterie lavabo , et wc très bruyante Pas de réception : il faut aller dans un autre hôtel pour avoir les codes d’entrée Bien placé
Stayed 1 night in Jul 2022
Response from Lel GuestHouse Madalena on Aug 18, 2022
Dear Nathalie We regret not having met your expectations, we appreciate your feedback so we know what we need to improve and make our guests' stay comfortable. We hope it will be possible to welcome you on a future visit to Lisbon. We wish you all the best.

8/10 Good

lauro jr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa, ótima Limpeza e localização. Quarto amplo e reformado com cama boa e ótimo banheiro.
Stayed 3 nights in May 2022
Response from Lel GuestHouse on Jun 28, 2022
Dear Lauro On behalf of our whole team at Lel Guesthouse Masdalena we would like to thank you for giving us your positive feedback. Your opinion is very important for us to further improve our service and respond to our guests' needs. It was a pleasure to have you as our guest and we hope to welcome you back . Best regards Lel GuestHouse Madalena