Dear Susi,Thank you for your feedback concerning our hotel.We are thrilled to hear of your satisfaction with the cleanliness of the room, the overall condition of our hotel, the level of service provided, and our room amenities. At My Story Hotel Tejo, we pride ourselves on offering a comfortable and welcoming environment for our guests.We regret to hear that the room temperature did not meet your expectations. Please rest assured that our maintenance team is dedicated to ensuring all our facilities function properly for the comfort of our guests. We apologize for any inconvenience this may have caused during your stay.It is delightful to learn that our efforts to provide top-notch amenities and service have resonated with you. We take great pride in the positive atmosphere our hotel staff strives to create for our valued guests like yourself.It would be a pleasure to have you return on a future occasion. Best regards,Ricardo Sá, General Manager

Dear Rozina,Thanks very much for your feedback.We are thrilled to hear that you loved our convenient location and found your room to be clean, reflecting our commitment to providing a comfortable and spotless environment for our guests.We regret to hear that the lack of wash cloths, clocks, and tea in your room did not meet your expectations. We appreciate your suggestions and will take them into consideration as we continuously strive to improve our guest experience. Additionally, we apologize for any inconvenience caused by construction noise, and we understand how important a peaceful stay is.It pleases us to know that the overall condition of the hotel and the quality of service met your satisfaction. We take pride in maintaining high standards and ensuring that our guests feel well taken care of during their stay.All of the team really do hope we may welcome you back in the future. Kindest regards,Ricardo Sá, General Manager

Dear Abhishek,Thank you very much for this kind review.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Dear Ted,Thank you for this positive review of your stay.We are thrilled to hear that our staff's friendliness and our hotel's prime location contributed to a memorable stay. It's wonderful to know that the proximity to metro and tram lines made your exploration of Lisbon's attractions, shopping, and dining options convenient.Your appreciation of the breakfast buffet and the overall condition of our hotel is truly valued. We take pride in ensuring our guests start their day with a wide variety of delicious options. Moreover, your commendation of the room amenities reflects our dedication to providing comfort and convenience to our guests.The entire team at My Story Hotel Tejo is heartened by your positive feedback and we are glad that these aspects have made a significant impression on you.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Estimada Marisa,ficamos gratos com a sua avaliação.Prezamos muito ter merecido a sua preferência e apraz-nos saber que fomos ao encontro de todas as suas expetativas.Esperamos revê-la em breve no My Story Hotel Tejo. Com os melhores cumprimentos,Ricardo Sá, Gerente Geral

Dear Richard,Thank you for this positive review.It is heartening to hear that our central location contributed positively to your visit, especially considering your recovery. We are particularly proud of our boutique ambiance and appreciate your recognition of the excellent water pressure in our facilities.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Dear Helen,Thank you for taking the time to share your positive feedback.We are delighted that your stay with us was satisfying and that you enjoyed our location.We look forward to welcoming you back on future visits. Kindest regards,Ricardo Sá, General Manager

Dear Francisco,Thank you for sharing this review of your time at our hotel.We're thrilled to hear that our team made such a positive impression and that their dedication to service excellence contributed to your willingness to return for another stay.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Dear Darya,Thank you for taking the time to share your positive feedback.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back.Best wishes,Ricardo Sá, General Manager

Dear Guest,Thank you for such a positive review.We're thrilled to hear you enjoyed the prime location of our establishment. Your kind words regarding our staff are greatly appreciated, and we're pleased to know our commitment to cleanliness met your expectations, providing you with a comfortable experience throughout your stay.We look forward to welcoming you back in future.With very best wishes for the New Year!Ricardo Sá, General Manager

Dear William,Thank you so much for taking the time to share your experience with us.We're thrilled to hear that you appreciated the unique security measures we implement to ensure our guests' safety. Additionally, our team takes great pride in the hotel's condition, and we're delighted that it met your expectations. It's also wonderful to know that you enjoyed the room amenities, which have been carefully selected to enhance our guests' comfort, including a high-quality mattress and a selection of complimentary toiletries.We look forward to welcoming you again for another memorable stay.Kind regards,Ricardo Sá, General Manager

Dear Bruce,Thank you for this kind review.We're delighted to hear that you found our rooms impeccably clean, and it's wonderful that our service met your expectations. Our team strives to provide a comfortable and welcoming atmosphere around the clock.We hope to see you soon.Kind regards,Ricardo Sá, General Manager

Dear Sacha,Thank you for letting us know your opinion of your stay.We truly value all feedback and are sorry that you were not entirely satisfied with your recent experience. Clearly, we were not performing to our usual standards during your stay; rest assured, this critical feedback will be addressed with the relevant manager.We hope to have the opportunity to welcome you back on a future occasion.Best regards,Ricardo Sá, General Manager

Dear Esther,Thank you for taking the time to share your experience at our hotel.We are delighted to know that you appreciated our convenient location and found the room cleanliness to be exceptional. Our dedicated housekeeping team works diligently to maintain a high standard of cleanliness throughout the hotel.We noticed that you rated our service and room amenities slightly lower. We apologize for any inconvenience you may have experienced during your stay. Our team is committed to providing excellent service, and we continuously strive to improve our offerings. We would appreciate any specific feedback you may have, so we can address any concerns and enhance our guests' experiences.We hope to have the opportunity to welcome you back in the future for an even better experience. Warm regards,Ricardo Sá, General Manager

Dear Douglas,Thank you for your kind review of your recent stay at our hotel.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Dear Jim,Thank you for taking the time to share your opinion with us.We are delighted to hear that you found our location convenient for exploring the city center. It's great to know that you enjoyed the cleanliness of your room and the comfort of the bed. Our team takes pride in providing a pleasant stay for our guests.We appreciate your kind words about our breakfast selection. We strive to offer a variety of options to cater to different tastes and preferences. Thank you for recognizing our efforts in providing a good overall experience.We hope to have the pleasure of welcoming you back in the near future. Warm regards,Ricardo Sá, General Manager

Dear Matthew,Thank you for this kind review.We are delighted to hear that you appreciated our convenient location, clean room, and comfortable double bed. It's great to know that you enjoyed the powerful shower and the variety of options available for breakfast. Our front desk team is always happy to assist our guests, and we're glad that you found their help valuable, as well as the luggage storage service.We hope to see you again on your next visit to Lisbon.Best wishes,

Dear David,Thank you for your review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Dear Luke,Thank you for this review of your recent stay.We regret that all your expectations were not met.We would like to know how we could improve your experience with us.We look forward to welcoming you back in the future.Kind regards,Ricardo Sá, General Manager

Dear Shelley,Thank you for taking the time to share your positive feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to seeing you again soon, Kind regards,Ricardo Sá, General Manager

Dear Karen,Thank you for taking the time to share your positive feedback.We are delighted to hear that you found our location convenient, close to the metro, tram 28, and various attractions such as Alfama and Praça de Comércio. Our dedicated staff truly appreciates your kind words, and we are thrilled that you enjoyed our clean and spacious rooms.It's great to know that our breakfast offerings met your expectations and contributed to a pleasant stay. We always strive to provide a wide variety of options to cater to our guests' preferences. Your recommendation means a lot to us, and we are glad that you had a fantastic stay.We look forward to the pleasure of seeing you again in the future. Kind regards,

Dear Theresa,Thank you for taking the time to share your positive feedback.We are thrilled to hear that you found our hotel to be very clean and that you enjoyed our excellent breakfast selection. Our dedicated staff is always happy to provide top-notch service to our guests, and we're glad that their efforts were appreciated by you.We look forward to welcoming you back.Best wishes,

Dear Wendy,We would like to thank you for this review about your experience in our hotel.We're sorry your experience hasn't been fully satisfying and would love to know what would have made your stay better.We look forward to the pleasure of seeing you again. Best regards,Ricardo Sá, General Manager

Dear Marko,Thank you for this kind review.We are grateful for your kind remarks and for highlighting our location. We will be sure to let our team members know how much of an impact they made on your experience.We hope to see you again on your next visit to Lisbon.Best wishes,Ricardo Sá, General Manager

Dear Corey,Please accept our sincere thanks for this kind review.We are thrilled to hear that your room exceeded your expectations. Our team works hard to maintain high standards of cleanliness and comfort for our guests so it's rewarding to know that our efforts paid off during your stay.We look forward to welcoming you back for another memorable stay. Best regards,Ricardo Sá, General Manager

Dear Garry,Thank you for sharing your experience with us.It’s great to know that you found our central location to be so convenient.While we regret that the size of the room did not completely meet your expectations, we’re pleased to know you enjoyed our contemporary design.We aim to provide each guest with a memorable experience, so it’s rewarding to know that your time among us was enjoyable.We hope to welcome you back. Best wishes,Ricardo Sá, General Manager

Dear Yuri,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you enjoyed our prime location and the variety of our breakfast offerings. We strive to provide a wide selection to cater to all our guests' preferences. We understand that you found the room to be a bit small. Our hotel is housed in a historic 300-year-old building, and we have tried to maintain its unique charm and character, which sometimes means smaller room sizes. As for the price, we believe it reflects the quality of our services, the amenities we offer, and our central location. We regret if this did not meet your expectations and we appreciate your feedback.We hope to have the opportunity to welcome you back in the future for a more satisfying experience. Best wishes,Ricardo Sá, General Manager

Dear Robert.Thank you for leaving us this review of your recent stay.We would have liked to have met your requirements.We would love to know more about what we could do to improve it. Could you send us a private message with more details?We hope you will come and stay with us again. Best wishes,Ricardo Sá, General Manager

Dear Elizabeth,Thank you for taking the time to share your positive feedback.We are delighted that everything met your expectations during your stay with us and appreciate your kind comments about our team who work hard to meet your expectations.We look forward to the pleasure of welcoming you back. Many thanks again,Ricardo Sá, General Manager

Dear Paul,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you enjoyed your stay with us overall and found your room to be comfortable.However, our team is committed to maintaining high standards and a pleasant environment for our guests, so we are sorry to hear you were not satisfied in this regard and apologise for any oversight. We will ensure that our housekeeping team is reminded of the importance of attending to guest requests promptly. We appreciate your feedback and will use it to improve our services.Nevertheless, we are pleased to know that our prime location was ideal for you. Our hotel is indeed situated in the heart of Lisbon, making it convenient for our guests to explore the city. We also take pride in providing a high-quality breakfast buffet, and we are glad you enjoyed it.We hope to have the opportunity to welcome you back for an even better stay in the future. Kind regards,Ricardo Sá, General Manager

Dear Shanit,Thank you for taking the time to share your positive feedback.We are delighted that everything met your expectations during your stay and you appreciated our high standards and spacious rooms.We hope to see you again soon.Kind regards,Ricardo Sá, General Manager

Dear Laura,Thank you for taking the time to share your positive feedback.We are delighted to hear that our staff was able to accommodate your request for an extended stay and provided excellent service throughout your visit. It is always our goal to ensure our guests feel welcome and well taken care of.It is also great to know that you enjoyed our restaurant and found the service there to be polite and attentive. We appreciate your recommendation and hope to have the opportunity to welcome you back in the future.We hope to have the occasion to welcome you back. Kind regards,

Dear Barbara Ann,Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you enjoyed your stay with us and appreciated our prime location. It is also pleasing to know that the room and breakfast exceeded your expectations.We understand your concern regarding the air conditioning control and apologise for any inconvenience it may have caused during your stay. We will take your feedback into consideration and look into ways to improve this aspect of our service.Nonetheless, we are thrilled to hear that you felt our team upheld the high level of service we are known for and that they positively impacted your stay. We will pass your kind comments over to them which will be greatly appreciated.We hope to have the pleasure of welcoming you back in the future.Best regards,Ricardo Sá, General Manager

Dear Darren,Thank you for your review.We are delighted to know that you appreciated our convenient location and our team's excellent service.Our team are on hand for any extra item you may need, please don't hesitate to let us know of your requirements.We hope to have the occasion to welcome you back in the near future.Kind regards,Ricardo Sá, General Manager

Dear Lesley,Thank you for taking the time to share your rating.We are pleased that we were able to meet your expectations.We look forward to welcoming you back on a future visit.Kind regards,Ricardo Sá, General Manager

Dear Guest,Thank you for taking the time to share your feedback with us.Sorry your stay was not what we would have liked.We would appreciate more information on how we could improve.We hope we can provide you with an improved stay in the future.Kind regards,Rita Mendes, General Manager

Dear Wagner,Thank you for your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. We are pleased to know that you found our location to be so ideal for transport and for visiting the many nearby attractions.We hope to see you again on your next visit to Lisbon.Happy New Year,Rita Mendes, General Manager

Dear Susan,Thank you for taking the time to share your positive feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. We are delighted that you had such a pleasant experience, and we thank you for your many compliments. We are pleased to know that our location was convenient for you.It would be a pleasure to welcome you back. Best wishes,Rita Mendes, General Manager

Dear Louise,Thank you for taking the time to share your positive feedback.We are pleased that you appreciated your spacious and comfortable room; we understand that a good night's sleep is very important for our guests.It would be our pleasure to have you return on another occasion. Very best wishes,Rita Mendes, General Manager

Dear Mark,We appreciate the time you have taken to share your feedback.We appreciate your mention of our convenient location and the high standards which we strive to uphold. However, we regret that not everything was to your satisfaction and we have noted your comment for consideration.It would be a pleasure to welcome you back on a future occasion. Best regards,Rita Mendes, General Manager

Dear Robert,Thank you for this kind review.We are delighted to hear that we met your expectations. Our team members always go out of their way to ensure they deliver the best service possible.We hope to see you again on your next visit to Lisbon.Best wishes,Rita Mendes, General Manager

Dear Andy,Thank you for this kind feedback concerning your recent visit.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.We are happy that you found our location to be so suited to your needs.We hope to see you again on your next visit to Lisbon.Best wishes,Rita Mendes, General Manager

Dear Cynthia,Thank you for taking the time to share your positive feedback.We are delighted to hear that you enjoyed your stay and we appreciate your kind mention of our convenient location and high standards. Our team works hard to ensure that every guest has the best experience possible, and such positive feedback inspires us to continue with our efforts.We look forward to welcoming you back on a future visit.Kind regards,Rita Mendes, General Manager

Dear Mark,Many thanks for this high rating.We are glad we were able to meet all your requirementsAgain, thank you very much.Best regards,Rita Mendes, General Manager

Dear José,Thank you for taking the time to share your review.We regret that your recent stay did not entirely meet your expectations and would like to apologize for any disturbance during your stay, please be assured that we will be addressing this with our reception team.We hope that you will return in the future for a more enjoyable stay. Kindest regards,Rita Mendes, General Manager

Dear José,Thank you for this kind review.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us. Our team will be delighted to hear that they made such a difference and we will be sure to pass on your lovely comments.Thank you for mentioning our prime location.We hope to see you again on your next visit to Lisbon.Best wishes,Rita Mendes, General Manager

Dear Mickey,Thank you for your review.It's great to know that you were satisfied with our hotel design and found our location to be perfect for your needs. We also thank you for your kind mention of our team.However, we regret that you weren't fully satisfied with the size of your rooms, this is in part due to the obvious restriction of our 300-year-old building that still retains some of the original features.Please know that we have taken note of your comment concerning our lift, and we will certainly be considering this for future improvement.We hope to have the pleasure of seeing you in the near future. Many thanks,Rita Mendes, General Manager