Exterior
Check availability

Reviews of Estoril Eden

4 out of 5
Estoril Eden
Avenida Sabóia, 209, 209, Cascais, COS

Reviews

8.2

Very Good

Rating 10 - Excellent. 283 out of 896 reviews" "
Rating 8 - Good. 442 out of 896 reviews" "
Rating 6 - Okay. 125 out of 896 reviews" "
Rating 4 - Poor. 37 out of 896 reviews" "
Rating 2 - Terrible. 9 out of 896 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karin

Liked: Cleanliness
Disliked: Property conditions & facilities
What a shame the hotel is closing its doors. It’s very dated and will make way for a brand new development but we had a lot of lovely stays here and will be missed! Thanks the entire hotel staff for being awesome and hope you all land on your feet again!
Stayed 3 nights in Nov 2023

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Safety, quiet, walkability including to the beach. Staff were very helpful. Breakfast and lunch very good.
Stayed 3 nights in Nov 2023

8/10 Good

Maria Teresa

Stayed 3 nights in Nov 2023

8/10 Good

William, EMERSON

Liked: Property conditions & facilities
Property is located near the beach, train station, shopping, and it is within walking distance.. The staff is friendly. They have very little parking. If you have a car this could be a challenge but it is do able. Room is average and the kitchen eating area is tight. But the view of the ocean with a balcony was the nice part of the room.
Stayed 9 nights in Oct 2023
Response from The Estoril Eden Hotel Sales Team / Paula Pinto on Oct 23, 2023
Dear William, We thank you for the time you spent giving us the feedback of your say and for your Kind words regarding our staff and location. We took good notice of your comments, which are very important for us, so that we can improve our service. We will remain at your full disposal.Best Regards

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As all the other comments say, yes it is outdated. It didn't really affect me though as decor and carpeting isnt a key factor in my hotel stays. It was clean and I had an ocean view room which was stunning. Beware the 'gym' that they have is only a treadmill.
Stayed 3 nights in Oct 2023
Response from The Estoril Eden Hotel Sales Team / Paula Pinto on Oct 23, 2023
Dear Christopher, We thank you for the time you spent giving us the feedback of your say and for your comments, which are very important for us, so that we can improve our service. We will remain at your full disposal.

10/10 Excellent

Patricia

Business traveler
Liked: Cleanliness, room comfort
I was working only a short walkaway. Very well located hotel. Walk to the beach, train station very close to get into Lisbon, and some really nice restaurant within walking distance. Also a small supermarket.
Stayed 5 nights in Sep 2023
Response from The Estoril Eden Hotel Sales Team / Paula Pinto on Oct 6, 2023
Dear Patricia, We are pleased to know that you enjoyed your stay with us and we thank you for your kind Words. We hope to welcome you again soon and in the meantime will remain at your full disposal. Best Regards.

2/10 Terrible

Enrique

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The most terrible experience of my life no air conditioning, smelly/dirty dated appearance. Unprofessional staff, incompetent rude overall dreadful.
Stayed 9 nights in Jul 2023
Response from The Estoril Eden Hotel Sales Team / Paula Pinto on Sep 28, 2023
Dear Enrique, we would like to thank you for the time you spent giving us the feedback of your stay and for your comments which are very important for us, so that we can improve our service. We will remain at your full disposal. Best Regards

8/10 Good

Joe

Traveled with family
Liked: Cleanliness, property conditions & facilities
The hotel has fantastic views and is well located. The hotel while vibrant needs some updates—particularly the outdated tub and lack of outlets for electronic devices.
Stayed 6 nights in Sep 2023
Response from The Estoril Eden Sales Team / Paula Pinto on Sep 28, 2023
Dear Joe, we thank you for the time you spent giving us the feedback of your stay with us and for your kind words regarding our location. We took good notice of your comments, which are very important four us. We will remain at your full disposal. Best Regards

8/10 Good

Verified traveler

Hotel is tired and in need of refurbishment, heard from other guests that hotel is closing in October I had requested a sea view but was give a room at the side of the building rather than at the front
Stayed 9 nights in Sep 2023
Response from The Estoril Eden Hotel Sales Team / Paula Pinto on Sep 26, 2023
Dear Guest, We thank you for the time you spent giving us the feedback of your stay and for your comments.We will remain at your full disposal. Best Regards

8/10 Good

Carolyn

Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Lillette

Stayed 1 night in Sep 2023

8/10 Good

Sebastian Zuniga

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very nice place, stayed for 7 days and had an amazing experience. Breakfast was pretty good and the pool was nice and fresh.
Stayed 6 nights in Aug 2023
Response from The Estoril Eden Sales Team / Paula Pinto on Sep 4, 2023
Dear Mr Sebastian, we are very pleased to know that you enjoyed your stay with us and we hope to welcome your again soon, in the meantime please accept our best regards.

10/10 Excellent

Mandy

Traveled with family
Liked: Cleanliness, room comfort
I would recommend
We had a fantastic stay here. The breakfast was delicious, pool area lovely with plenty of sun loungers. It was missing a pool bar. It was spotless clean. Spacious rooms and worth upgrading to a sea view room. Staff were very helpful and accommodating i worth go back.
Stayed 7 nights in Aug 2023
Response from The Estoril Eden Hotel Sales Team / Paula Pinto on Sep 4, 2023
Dear Mandy, we are very pleased to know that you enjoyed your stay with us and we thank you for your kind words. We hope to welcome you again soon and in the meantime please accept our best regards.

8/10 Good

Sarah Penelope

Traveled with partner
Liked: Cleanliness, amenities
The staff are lovely and friendly. They speak several languages. However the hotel itself is in need of modernising partly the shower as it is in a bath which makes it awkward to use. The kitchen facilities also were poor. Although we didn’t plan to cater, if we had it would have been impossible. The area around the hotel is lovely and it’s within easy walking distance of Cascais.
Stayed 14 nights in Aug 2023
Response from The Estoril Eden Hotel Sales Team / Paula Pinto on Aug 28, 2023
Dear Sarah, We are very pleased to know that you enjoyed your stay with us and we thank you for your comments, which are very important for us, so that we can improve our service.We hope to welcome you again soon and in the meantime we will remain at your disposal. Best Regards

10/10 Excellent

James

Business traveler
Liked: Cleanliness, room comfort
A business trip, and the location of this hotel was very convenient and within walking distance. Breakfast very good. Hotel staff very helpful.
Stayed 2 nights in Aug 2023
Response from The Estoril Eden Sales Team / Paula Pinto on Sep 4, 2023
Dear Mr James, we are very pleased to know that you enjoyed your stay with us and we hope to welcome you again soon, in the meantime please accept our best regards.

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, amenities
Lovely hotel Staff so friendly and so helpful
Stayed 10 nights in Aug 2023
Response from The Estoril Eden Sales Team /Paula Pinto on Sep 4, 2023
Dear Mrs Eileen, we are very pleased to know that you enjoyed your stay with us and we thank you for your kind words. We hope to welcome you again soon, in the meantime please accept our best regards.

10/10 Excellent

Mitchell

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding
Stayed 2 nights in Aug 2023
Response from The Estoril Eden Sales Team / Paula Pinto on Sep 4, 2023
Dear Mr Mitchell, we are very pleased to know that you enjoyed your stay with us and we hope to welcome your again soon, in the meantime please accept our best regards.

8/10 Good

Linda, Cadiz

Liked: Cleanliness, amenities
Nice location. Wish I had an ocean view. Very roomy. Pool was nice but a little cloudy. Workout room isn't much but the breakfast buffet could be in a movie. And the little cafe in the park has the best Latte I've ever had. Really nice park. Close cab ride to Sintra. And Katya at the front desk is the BEST. I would stay here again.
Stayed 4 nights in Jul 2023
Response from The Estoril Eden Sales Team /Paula Pinto on Aug 22, 2023
Dear Linda, we thank you for the time you spent giving us the feedback of your stay. We hope to welcome you again soon and in the meantime we will remain at your full disposal. Best regards

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jul 2023
Response from Estoril Eden Hotel Sales Team / Ana Luisa on Aug 9, 2023
Dear Lucy,Thank you so much for your kind words and score.It's good to know you enjoyed your stay among us and we hope to receive your visit again soon.Kind regards,

10/10 Excellent

Karin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The reception and breakfast team are amazing!
Stayed 3 nights in Jul 2023
Response from Estoril Eden Hotel Sales Team / Ana Luisa on Aug 9, 2023
Dear Karin,Thank you so much for your kind words and score.It's good to know you enjoyed your stay among us and we hope to receive your visit again soon.Kind regards,

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ideal location for our family reunion. Room had heavenly view to quietly majestic house with incredible azulejos across the street. We loved escaping to peacefulness of room after a day on sea walk and Praia da Rata. Wonderful historic coffee gazebo in garden a plus as well. Rooms are very spacious and practical. Staff went above and beyond to make our stay a respite from the stresses of day-to-day life. Muito Obrigada Estoril Eden!! 🇵🇹✨🌈🏊‍♀️
Stayed 8 nights in Jun 2023
Response from The Estoril Eden Sales Team /Paula Pinto on Jul 17, 2023
Dear Jennifer, We are very pleased to know that you enjoyed your stay with us and we thank you for your kind words. We hope to welcome you again soon and in the meantime we will remain at your disposal. Best Regards

8/10 Good

Maksim

Liked: Cleanliness, amenities
Property looks old and outdated and would benefit greatly from renovation. Otherwise it's a good hotel.
Stayed 4 nights in Jul 2023
Response from The Estoril Eden Sales Team /Paula Pinto on Jul 14, 2023
Dear Maksin, Thank you for giving us the feedback of your stay with us and for your comments. We hope to welcome again soon and in the meantime we will remain at your full disposal. Best Regards

10/10 Excellent

JENNIFER, BOULDER

Stayed 1 night in Jun 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Incredibly impressed with this gem of a hotel that is certainly hidden in plain sight in Monte Estoril. Loved little birds park across the street with its 100 year old coffee gazebo. Loved commuting on sea walk for 20 mins to reach Cascais. Beautiful lighting and architecture all over the place.
Stayed 2 nights in Jun 2023
Response from The Estoril Eden Sales Team /Paula Pinto on Jul 14, 2023
Dear Jennifer, Thank you for giving us the feedback of your stay with us and for your kind words. We took good notice of your comments. We hope to welcome again soon and in the meantime we will remain at your full disposal. Best Regards

10/10 Excellent

JENNIFER, BOULDER

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was a problem with my check-in. I was part of larger group not yet arrived. The person to cover my booking had yet to arrive. They probably should just let me pay upon checkout instead but they wouldn’t so I had to scramble to come up with first nights charge. Stressful. Anyway we then were given seaview on 9th floor and it was all we could do not to burst with joy. From then on it was an unforgettable stay and we’ll certainly be back ASAP! Thanks very much.
Stayed 4 nights in Jun 2023
Response from The Estoril Eden Sales Team /Paula Pinto on Jul 14, 2023
Dear Jennifer, Thank you for giving us the feedback of your stay with us and for your kind words. We took good notice of your comments. We hope to welcome again soon and in the meantime we will remain at your full disposal. Best Regards

10/10 Excellent

Craig J, Los Angeles

Stayed 3 nights in Jun 2023

10/10 Excellent

Nour

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is very well maintained. Staff is super friendly and very knowledgeable. Staff also has a lot of attention to detail. Very good service overall
Stayed 2 nights in Jun 2023
Response from The Estoril Eden Sales Team / Paula Pinto on Jul 4, 2023
Dear Nour, We are very pleased to know that you enjoyed your stay with us and we thank you for your kind words. We hope to welcome you again soon and in the meantime we will remain at your disposal. Best Regards

8/10 Good

Rebecca

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property is clean. Good indoor and outdoor pool with small gym. Spacious rooms. Staff are friendly. No tea/coffee making facilities in the room. No bar.
Stayed 5 nights in Jun 2023
Response from The Estoril Eden Sales Team / Paula Pinto on Jul 3, 2023
Dear Rebecca, we thank you for the time you spent giving us the feedback of your stay with us and we thank you for your kind words. We hope to welcome you again soon and in the meantime we will remain at your full disposal.Best Regards

8/10 Good

Patricia

Stayed 4 nights in Jun 2023

10/10 Excellent

Craig

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the stay! Beautiful property. Only issue was that the AC didn’t work overnight and it got quite hot. We asked about it but nothing got better over three nights in middle of june.
Stayed 3 nights in Jun 2023
Response from The Estoril Eden Sales Team / Paula Pinto on Jun 26, 2023
Dear Craig, We thank you for the time you spent giving us the feedback of your stay, in our Hotel. We took good notice of your comments regarding the A/C. which are very important for us, so that, we can improve our service. We hope to welcome you again soon and in the meantime we will remain at your full disposal. Best Regards

8/10 Good

Carolyn

Liked: Cleanliness, room comfort
Stayed 6 nights in Jun 2023

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Perfect for Walking distance to the town, train, beach, easy for Uber pickups and the whole staff are very friendly. Didn’t like the A/C not too effective for a very hot day, Hotel Restaurant and pool facilities close early.
Stayed 6 nights in Jun 2023
Response from The Estoril Eden Hotel Sales Team / Paula Pinto on Jun 23, 2023
Dear Mr Jaime, We are very pleased to know that you enjoyed your stay with us and we take the opportunity to thank you for your kind words regarding our staff. We took good notice of your comments concerning our A/C for which we thank you, since we can improve our service. We hope to welcome you again soon and in the meantime we will remain at your full disposal. Best Regards

10/10 Excellent

david

Liked: Cleanliness
Nice trip
Friendly greeting Room spotless kitchen equipment clingwraped so was also spotless poolside despite having plenty of lounges people still putting towels down at 9oc and not using till afternoon,was easily sorted by pool attendant
Stayed 8 nights in Jun 2023
Response from The Estoril Eden Hotel Sales Team / Paula Pinto on Jun 20, 2023
Dear David, We are pleased to know that you enjoyed your stay with us and we thank you for your comments.We hope to welcome you again soon and in the meantime we will remain at your full disposal.Best Regards

10/10 Excellent

Marie

Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2023

8/10 Good

PATRICIA

Liked: Cleanliness, room comfort
Lovely hotel near Cascais
Lovely hotel in easy walking distance to Cascais and Estoril. Reception staff were very helpful and friendly. Disappointing that there was no hotel bar and no evening meal service.
Stayed 8 nights in Jun 2023
Response from The Estoril Eden Hotel Sales Team / Paula Pinto on Jun 19, 2023
Dear Patricia, We are very pleased to know that you enjoyed your stay with us and we thank you for your kind words. We took good notice of your comments which are very important for us, so that we can improve our service. We hope to welcome you again soon and in the meantime we will remain at your full disposal. Best Regards

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
The seaview room made for a stunning stay. Rooms spacious, clean an staff helpful. Good pool facilities and breakfast. Would stay here again.
Stayed 3 nights in Jun 2023
Response from The Estoril Eden Hotel Sales Team / Paula Pinto on Jun 19, 2023
Dear Tracey, We are very pleased to know that you enjoyed your stay with us and we thank you for your kind words. We hope to welcome you again soon and in the meantime we will remain at your full disposal. Best Regards

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great as always
Stayed 9 nights in May 2023
Response from The Estoril Eden Sales Team / Paula Pinto on May 30, 2023
Dear John, we are very pleased to know that you enjoyed your stay with us and we thank you for your kind words. We hope to welcome you again soon and in the meantime we will remain at your full disposal.

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was lovely and clean. The room was large, clean and comfortable. The staff were all super friendly and helpful. The walk along the boardwalk was amazing- looking at the ocean and the town of Cascais. The pool and outside amenities were great as were the two breakfasts we had. Overall, a very good property and location to visit and stay! Thank you!
Stayed 2 nights in May 2023
Response from The Estoril Eden Sales Team / Paula Pinto on May 23, 2023
Good afternoon, we are very pleased to know that you enjoyed your stay with us and we thank you for your kind words, regarding our Hotel and staff. We hope to welcome you again soon and in the meantime we will remain at your full disposal. Best Regards

10/10 Excellent

Luis

Stayed 3 nights in May 2023

10/10 Excellent

Yury

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Martin, Ottawa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place, awesome location! The hotel is due for a refresh, but overall I would certainly go back! Great breakfast, personal were very friendly and helpful. Thanks for having us!
Stayed 4 nights in Nov 2022
Response from The Estoril Eden Hotel Sales Team / Paula Pinto on Nov 21, 2022
Dear Mr Martin, we are pleased to know you enjoyed your stay with us and we thank you for your kind words, regarding our location, breakfast and staff. We hope to welcome again soon and in the meantime please accept our best regards.

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly, large clean rooms, nice views and location
Stayed 3 nights in Oct 2022
Response from The Estoril Eden Hotel Sales Team / Paula Pinto on Oct 21, 2022
Dear Mr James, We are very pleased to know you enjoyed your stay with us and we thank you for your kind words, regarding our Hotel. We hope to welcome you again soon and in the meantime, please accept our best regards.

10/10 Excellent

Nicholas

Liked: Cleanliness, room comfort
Great location and staff
Stayed 3 nights in Sep 2022
Response from Estoril Eden Hotel Sales Team / Paula Pinto on Sep 30, 2022
Dear Nicholas, we are very pleased to know that you enjoyed your stay with us and we thank you for your kind words. We hope to welcome you soon and in the meantime please accept our best regards.

8/10 Good

Krzysztof

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A room with a sea view is recommended even though there is some noise from the main street running along the coastline. The breakfast buffet is okay. A choice of some Portuguese food or desserts would be appreciated. There are not too many restaurants or cafes around the hotel so head for Cascais. There is a small convenience shop just up the street open till midnight. Overall a great stay.
Stayed 2 nights in Sep 2022
Response from Estoril Eden Hotel Sales Team / Paula Pinto on Sep 29, 2022
Good Morning! We thank you for the time you spent giving us the feedback of your stay with us.Our guest's opinion is very important for us, so that we can improve our service. We hope to welcome you again soon and in the meantime please accept our best regards.

10/10 Excellent

Tor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice view of ocean. 15 minutes walk after the ocean to cascai. Train station 5 minutes walk from hotel.
Stayed 3 nights in Sep 2022
Response from Estoril Eden Sales Team (Ana Luisa) on Oct 19, 2022
Hello Tor,Thanks for your comments and score. It's very good to know you enjoyed your stay. We hope to receive your visit again soon and remain at your full disposal.Kind regards

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, room comfort
Was comfortable and relaxed. I recommend
Stayed 3 nights in Sep 2022
Response from Estoril Eden Hotel Sales Team / Paula Pinto on Sep 20, 2022
Dear Claire, We thank you for the time you spent giving us your feedback of your stay with us. We also are very pleased to know, you enjoyed your stay with us and we hope to welcome you soon. Best Regards.

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience . Bedroom was spacious, clean, superb sea view. Staff very helpful. Great breakfast buffet, lunch service . Lovely, clean swimming pool area. All was amazing
Stayed 4 nights in Aug 2022
Response from Estoril Eden Hotel Sales Team / Paula Pinto on Sep 9, 2022
Dear Carmen, we are very pleased to know you enjoyed your stay with us and we thank you for your kind words, regarding our Hotel and staff. We hope to welcome again soon and in the meantime we will remain at your full disposal.Best Regards

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very clean, in a very good location. We stayed in the sea view room, which was quite spacious. The staff was very nice and polite. Hot breakfast was awesome, we were surprised with how many choices there were to pick from. Will stay in this hotel again.
Stayed 7 nights in Aug 2022
Response from Estoril Eden Hotel Sales Team / Paula Pinto on Aug 23, 2022
Dear Olga, We are very pleased to know you enjoyed your stay with us and we thank you for your kind words, regarding our Hotel, staff and service.We hope to welcome again soon and in the meantime please accept our best regards.

6/10 Okay

Michael

Stayed 8 nights in Aug 2022