Thank you for your recent rating. We look forward to welcoming you back!

Thank you for your recent rating. We look forward to welcoming you back!

Thank you for your feedback. We're sorry to hear your recent experience didn't meet your expectations. We'd love the opportunity to improve your next stay. Please reach out to us directly to discuss your concerns.

We're thrilled to hear about your positive experience during your stay with us! It's wonderful to know that Claudia provided you with such thoughtful service and made your stay special with a birthday card and treat tray.We're delighted that you plan to stay with us again. We can't wait to welcome you back and provide you with another exceptional experience!

We're so glad you had such a wonderful stay with us! It's fantastic to hear that our team members, from Jennifer at check-in to Adonis the bellman at check-out, made your experience exceptional.We look forward to welcoming you back for another memorable stay.

Thank you for sharing your feedback. We're glad you found us a good option in Beverly Hills.If you have any suggestions for improvement, please let us know. We look forward to welcoming you back!

Thank you for your kind words! We're delighted to hear you had a very pleasant stay with us. We look forward to welcoming you back in the future!

Thank you for your rating! We look forward to welcoming you back to our hotel.

Thank you for your great review. We are happy you found our location accommodating to shopping centers. We hope to have you back in the near future!

Salima,We're glad to hear that you found our staff to be very nice. We apologize for any inconvenience caused by the noise from the nearby preschool during the day. Your feedback is valuable to us, and we'll do our best to address this issue to ensure a more peaceful experience for our guests in the future.Best Regards,The Sofitel LA Team

We're thrilled to hear that you love our hotel and that you enjoyed your stay, including our staff and spa amenities. We appreciate your loyalty and hope to have the opportunity to welcome you back soon. Best Regards,The Sofitel LA Team

We're deeply sorry to hear about the inconvenience you experienced with your room during the rain. Your comfort and safety are our top priorities, and we sincerely apologize for any discomfort caused. We're glad to hear that the issue was resolved promptly by moving you to another room. Your feedback is invaluable to us, and we'll take immediate steps to address the situation to prevent any recurrence in the future.Best Regards,The Sofitel LA Team

We apologize for any inconvenience, please contact us directly so we can discuss this issue further.Best Regards,The Sofitel LA Team

Thank you for your feedback. We're sorry to hear your recent experience didn't meet your expectations. We'd love the opportunity to improve your next stay. Please reach out to us directly to discuss your concerns

Thank you for your recent rating. We look forward to welcoming you back!

We're sorry to learn that noise disrupted your ability to relax and nap during the day. Providing a peaceful environment for our guests is a top priority for us, and we regret any inconvenience caused. Had we known about the issue during your stay, we would have been more than happy to address it promptly. Our team is always available to assist with any concerns or requests to ensure our guests' comfort.Please feel free to reach out to us directly if you have any further feedback or if there's anything we can do to enhance your future stays with us. We appreciate your valuable input and hope to have the opportunity to welcome you back for a more serene experience.

Thank you for your rating! We look forward to having you at the Sofitel Los Angeles at Beverly Hills in the near future.

Thank you for taking the time to leave us a review. We look forward to having you back in the hotel in the near future!

Thank you for taking the time to leave us a review. We look forward to having you back in the hotel in the near future!

Thank you for your great rating, we hope to have you back soon!

Thank you for your rating! We look forward to welcoming you back to our hotel.

Bonjour Leo,Thank you for your feedback. We're glad to hear Marta and Edgar made your stay memorable. We apologize for the noise, rough towels, and elevator issues you encountered. Your comments are noted, and we'll strive to improve. We hope to welcome you back for a better experience in the future.

We apologize for the inconvenience caused by the broken elevators during your stay. We take such matters seriously and will address them promptly. Please rest assured that we are committed to providing a pleasant and comfortable experience for all our guests. If you have any further concerns or would like to discuss your experience in more detail, please feel free to contact us directly.

Bonjour Maria,Thank you for taking the time to leave us a rating. We hope to have you back at our hotel again in the near future!

Thank you for taking the time to leave us a rating. We hope to have you back at our hotel again in the near future!

Thank you for your rating! We look forward to having you at the Sofitel Los Angeles at Beverly Hills in the near future.

Thank you for your rating! We look forward to having you at the Sofitel Los Angeles at Beverly Hills in the near future.

Thank you for your rating! We look forward to having you at the Sofitel Los Angeles at Beverly Hills in the near future.

We're delighted to hear that you had a wonderful stay with us. However, we apologize for the inconvenience regarding the inability to charge devices. Your feedback is valuable, and we will address this issue to ensure a more seamless experience for our guests in the future. Thank you for bringing this to our attention, and we hope to welcome you back for an even better experience next time.

Thank you for your rating! We look forward to having you at the Sofitel Los Angeles at Beverly Hills in the near future.