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Reviews of Best Western Woodland Hills Inn

3 out of 5
Best Western Woodland Hills Inn
21830 Ventura Blvd., Woodland Hills, CA

Reviews

8.2

Very Good

Rating 10 - Excellent. 423 out of 1005 reviews" "
Rating 8 - Good. 366 out of 1005 reviews" "
Rating 6 - Okay. 135 out of 1005 reviews" "
Rating 4 - Poor. 42 out of 1005 reviews" "
Rating 2 - Terrible. 39 out of 1005 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

hilda

Traveled with partner
Liked: Amenities
Very nice room and customer service
Stayed 1 night in Apr 2024

6/10 Okay

Florence

Liked: Cleanliness, staff & service
Comfortable stay. Room appeared clean. Slight odor from it was older building. Very handicap accessible which was great.
Stayed 1 night in Apr 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Only 'ungracious' moment was staff turning TV off at 9:01 am
Stayed 2 nights in Apr 2024

10/10 Excellent

Dee

Business traveler, Traveled with partner
Check in was very easy & pleasant. Person at the front desk was welcoming.
Stayed 1 night in Apr 2024

10/10 Excellent

Natalia

Liked: Cleanliness, amenities
Very good,more than I expected
Stayed 2 nights in Mar 2024

8/10 Good

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we really didn't like was the low shower head. (I'm a short person and even I thought it was low.). My six-foot husband had to stoop. The bed was comfortable and check-in quick and easy.
Stayed 2 nights in Mar 2024

10/10 Excellent

Silvano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Breakfast was delicious and had good choices
Stayed 1 night in Mar 2024

8/10 Good

vahik

Stayed 1 night in Mar 2024

6/10 Okay

Ari, Reseda

Liked: Cleanliness, staff & service
Nice staff
Stayed 2 nights in Jan 2024

8/10 Good

Nitin

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property is located in a nice safe neigboirhood with a lot of grocery chains, restraunts and supermarkets next to it. The bathroom plumbing needs rework since showers leave too much mist.
Stayed 2 nights in Dec 2023

10/10 Excellent

Bobbi

Stayed 2 nights in Jan 2024

10/10 Excellent

Osvaldo

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a night with my family, room was nice and clean. perfect for quick trips
Stayed 1 night in Feb 2024

10/10 Excellent

Eliyah

Stayed 7 nights in Feb 2024

8/10 Good

Emily

Stayed 1 night in Feb 2024

10/10 Excellent

Yvonne

Stayed 1 night in Feb 2024

6/10 Okay

Samuel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The room was comfortable and clean. The breakfast was… ok at best. Safety wise, just because they have cameras in the area doesn’t mean it’s safe. There was a dude that was shot in the room next to mine. I have my wife and kids with me, the last thing we need is a stray bullet hitting one of us while on vacation.
Stayed 2 nights in Feb 2024

6/10 Okay

Fahim

Property was old
Stayed 4 nights in Jan 2024

8/10 Good

Diane

Stayed 2 nights in Jan 2024

8/10 Good

Mark

10/10 Excellent

Sharon

Stayed 3 nights in Jan 2024

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Khia on Mar 14, 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

4/10 Poor

Reham, Redondo Beach

Liked: Cleanliness, staff & service, property conditions & facilities
The check in experience was off because i checked in after 6 PM so i had to do that standing outside the lobby in the cold through a security window. No electric car charging. Bed abd room was clean but nothing special.
Stayed 1 night in Jan 2024

8/10 Good

Jasmin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We really like the location, with a lot of groceries stores around. We did not like breakfast as there was not much choice. Coffee was good, but everything else was average or below.
Stayed 3 nights in Dec 2023

8/10 Good

Henry

Stayed 1 night in Jan 2024

8/10 Good

Kimberly

Traveled with family
Liked: Staff & service, room comfort
A good stay.
Traveling in the winter (Jan) and the pool was not heated. The hot tub was hot. the outdoor pool area is very inviting. The location is excellent, there are numerous places to walk for food and shop for essentials. The free breakfast was good. Overall a good deal for the price.
Stayed 4 nights in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent place to stay
Very clean and comfortable. Friendly staff and good breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

CaRetta Denise

Stayed 1 night in Dec 2023

6/10 Okay

bogos erman

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
property was clean. staff was helpfull bur this property need renovation and breakfast was very weak
Stayed 3 nights in Dec 2023

10/10 Excellent

Lynnette G.

Stayed 3 nights in Dec 2023

6/10 Okay

Mohammad Behgam

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was Clean While we were eating breakfast, they removed all food right at 9 O'clock.
Stayed 2 nights in Dec 2023

10/10 Excellent

JUSTIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mirella

Stayed 2 nights in Dec 2023

10/10 Excellent

hilda

Stayed 1 night in Dec 2023

10/10 Excellent

Patti, Garden Grove

Traveled with family
Liked: Staff & service, property conditions & facilities
Easy to make a reservation and I had asked for an early check-in and it was not a problem at all. The free breakfast is amazing! You name it, and they had it. Eggs, sausage, oatmeal, cereal, yogurt, fruit, etc, etc.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It is a great location, walkable to Sprouts, bagel Western Bagel, coffee shop all across the street. Parking is limited if at max capacity. The reception area was updated very nicely however, the rooms are still mediocre. It's like lipstick on a pig. They tried to make the rooms match how nice the lobby is but incomparable.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jacen

Stayed 1 night in Nov 2023

2/10 Terrible

Michelle

Stayed 1 night in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean & comfortable
Stayed 1 night in Nov 2023

8/10 Good

Daniel

Stayed 1 night in Nov 2023

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, easy parking.
Nice stay, easy parking and friendly staff.
Stayed 1 night in Nov 2023

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some tenant were very noisey with their kids
The counter didn't know what type of breakfast it was
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 3 nights in Oct 2023

10/10 Excellent

Dora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Above and beyond
We were in town for a family memorial and had driven 6 hours and had a couple of hours before the event. The front desk was very accommodating and found a room ready and allowed us early check-in. We needed a quick rest and were very grateful for their help.
Stayed 1 night in Oct 2023

10/10 Excellent

Eliyah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 10 star motel located in a safe and quiet woodland Hills
Stayed 5 nights in Oct 2023