Desk, iron/ironing board, rollaway beds, free WiFi

Reviews of Super 8 by Wyndham Los Angeles/alhambra

2.5 out of 5
Super 8 by Wyndham Los Angeles/alhambra
5350 South Huntington Drive, Los Angeles, CA

Reviews

7.0

Good

Rating 10 - Excellent. 127 out of 680 reviews" "
Rating 8 - Good. 248 out of 680 reviews" "
Rating 6 - Okay. 170 out of 680 reviews" "
Rating 4 - Poor. 76 out of 680 reviews" "
Rating 2 - Terrible. 59 out of 680 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's quiet.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room in area where a nice clean room at a decent price is not easy find.
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Nice clean spot. A few issues but nothing major.
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Staff & service
Something I didn’t like was that the guy at the counter wanted to give me a room that smelled like cigarettes . He was stating that it was non -smoking but the room completely smelled like it . He wasn’t to happy about changing the room.
Stayed 1 night in Dec 2020

8/10 Good

Rosalea

Liked: Staff & service
Stayed 2 nights in Nov 2020
Response from Jessie on Dec 15, 2020
.Thanks for staying with us. We appreciate your feedback!

8/10 Good

ismael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Jessie on Dec 15, 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Alma

Stayed 1 night in Oct 2020
Response from Management Team on Nov 3, 2020
Thanks for choosing to stay with us,we would love to serve you on your stay with us.

10/10 Excellent

Bash, South Gate ca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness. HBO Channels. Easy checkin and checkout.
Stayed 1 night in Oct 2020
Response from Jessie on Oct 13, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

John

Stayed 2 nights in Oct 2020
Response from Management Team on Nov 3, 2020
Thanks for staying with us and taking time to leave a review score on your stay.We would love to serve you on your next visit .

10/10 Excellent

Jonathan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020
Response from Jessie on Sep 22, 2020
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Brian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020
Response from Jessie on Sep 22, 2020
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveler

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like that there is a pet fee of $20 per day and per pet
Stayed 6 nights in Sep 2020
Response from Pam on Sep 24, 2020
Thanks for taking time to leave your review,We are really sorry that you didn't like our pet fee policy,we will forward your comment to our management team.

2/10 Terrible

Verified traveler

Stayed 1 night in Sep 2020
Response from Jessie on Sep 22, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

CaRza, San Diego

Business traveler
Liked: Cleanliness, property conditions & facilities
Front desk was quick and friendly. My room was small but clean. It was quiet and I slept great. The only problem was the shower, it was a sprinkle.
Stayed 1 night in Sep 2020
Response from Jessie on Sep 22, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Nestor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the bathroom had good water pressure.
Stayed 1 night in Sep 2020
Response from Jessie on Sep 22, 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Management Team on Aug 25, 2020
Thank for choosing to stay with and than taking time to leave a review score.Looking forward to your next stay with us in the near future.

8/10 Good

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Management Team on Aug 25, 2020
We appreciate your review score, many thanks.It was our pleasure to host you and we hope to welcome you back before long.

2/10 Terrible

Verified traveler

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was horrible!!! After I had already paid there was yet another $100 charge on my card aside from the holding fee! It took me more than one hour to be able to check in because the front desk girl had no idea how to do it!! The room smelled awful and overall wouldn’t recommend to anyone!! This place is also in a bad side of town next to rent city and it’s a dangerous place! I only found out after some locals warned us about the place we had stayed at and we didn’t stay a second night! There is visible dangerous activity happening outside and inside this hotel!! Stay away!!!
Stayed 1 night in Aug 2020
Response from Management Team on Aug 17, 2020
Dear Guest,We would like to start by apologizing to you,we are truly disappointed we gave you a very poor impression of our property.Your experience is not an indication of how we normally do business.We have already started looking into the factors that led to mistake you have stated.We are running this property from last twenty years and its under 24hr surveillance.Manager lives at the property with his family and it is a very safe area.Again we do apologize for the inconvenience caused by some misunderstanding.

2/10 Terrible

Doron

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst
The front desk was very rude condemning us every day for taking horrible 25 cent pastries when breakfast supposed to be offered made us pay 40 dollars when friend brouggt tiny pups for one hour even when room was spotless and inspected They kept our deposite of 100 dollars cash very horrible and rude
Stayed 3 nights in Jul 2020
Response from Management Team on Aug 17, 2020
We are sorry for the inconvenience,We do charge twenty dollar pet fee for each pet each night.We refund the deposit if there is no damage done in the room but if guest smokes in the room and any kind of damage is done we do not refund the deposit.Our front desk along with the housekeeper inspects the room and take pictures before deciding not to refund the deposit.Once again we do apologize for the inconvenience.

10/10 Excellent

Marie, Seattle,wa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place, clean room, nice customer service I love the free part
Stayed 2 nights in Jul 2020
Response from Management Team on Aug 2, 2020
Thanks for choosing to stay with and we are pleased that so many aspects of your stay with us satisfied you.Its always a pleasure to receive a positive feedback.

8/10 Good

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Management Team on Aug 2, 2020
Thanks for choosing to stay with us and than taking time to leave a review score of your stay.It was our pleasure to host you and we hope to welcome you back before long.

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2020
Response from Management Team on Aug 2, 2020
We would like to thank you for giving us such a high score on your stay with us.It is a pleasure to receive positive feedback.We hope your next visit will be as pleasant as the previous one.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020
Response from Management Team on Jul 28, 2020
Thanks for choosing to stay with us and taking time to leave a review score.

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service
ITS OK BUT THE PRICES WERENT GOOD AT ALL
I HAD A FEW ISSUES THE LADY AT THE DESKS WERE RUDE AND LIED ABOUT THE PRICING OF THE ROOM IT DOESNT EVEN LOOK LIKE WHATS ON THE PICTURE EITHER.
Stayed 3 nights in Jun 2020
Response from Management Team on Jul 28, 2020
We would like to start by apologizing to you,your experience is not an indication of how we normally do business.We wish you had brought this issue to our manager's attention during your stay.We will look further into the issue you have stated.

8/10 Good

Bany

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Lots of homeless tents
The hotel is clean and the staff is great bit its in the ghetto. There were people outside on the street next to the hotel. There were lots of tents in the street infront of the hotel. Did not have any problems. You park inside the property and it was not too noisy. Overall not bad just not good either.
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very quiet and off the beaten trail. Amenities were of good quality. 0 to 10, it gets an 8.
Stayed 1 night in Jun 2020
Response from Management Team on Jun 18, 2020
Dear Guest,Thanks for your wonderful review.We are glad you liked our property and our amenities,hope to see you in the near future.

8/10 Good

Daryl, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, modern decor and a very quiet property..
Stayed 1 night in Jun 2020
Response from Jessie on Jun 8, 2020
Thanks for choosing to stay with us,we are glad you enjoyed your stay with us.

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2020
Response from Management Team on Jun 6, 2020
Thanks for choosing to stay with us and taking time to a review score on your stay.

6/10 Okay

Rose

Liked: Staff & service
Stayed 1 night in May 2020
Response from Management Team on Jun 6, 2020
Thanks for leaving a review score on your stay with us.

4/10 Poor

Raul

Stayed 1 night in May 2020
Response from Management Team on Jun 6, 2020
We are sorry we couldn't completely satisfy you during your stay with us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2020
Response from Management Team on Jun 6, 2020
We are glad you are happy with your stay with us,thank you very much for giving a review score of 4 out of 5.

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020
Response from Management Team on Jun 6, 2020
Thanks for choosing to stay with us,we are glad you enjoyed your stay with us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Jessie on Mar 17, 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Mangement Team on Mar 12, 2020
Thank you very much for giving us a review score of 10 out of 10,We work really hard on a daily basis to better ourselves and provide the best customer service possible.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Management Team on Mar 12, 2020
Thanks for choosing to stay with us and taking time to leave a review a score.It was our pleasure to host you and we hope to welcome you back before long.

8/10 Good

Vasilios

Traveled with family
Liked: Cleanliness, staff & service
The phone in room 117 was flashing and they didn’t know how to stop it from flashing. Had to put something over it in order to sleep. Other than that everything was okay.
Stayed 1 night in Mar 2020
Response from Management Team on Mar 12, 2020
Thanks for choosing to stay with us recently,and taking time to leave your review.We are happy that,in the main,you had a great stay with us.We are sorry about phone flashing issue,your comment has already been shared with our maintenance team.We do apologize for the inconvenience.

4/10 Poor

Verified traveler

Stayed 1 night in Feb 2020
Response from Management Team on Mar 3, 2020
Thanks for taking time to leave a review score on your recent stay with us.We will share your review score with our team and try our best to make your next visit more pleasurable.

2/10 Terrible

Dustin, Los Angeles

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
When I checked into the room it was trashed and not clean, with a 40 ounce liquor bottle spilled on the bed... the room smelled disgusting. I refused to stay there and I’ve been trying to get a refund for 3 days now, the staff is being noncomplaint for my refund
Stayed 3 nights in Feb 2020
Response from Management Team on Feb 28, 2020
Dear Guest,We would like to start by apologizing to you,we are truly disappointed we gave you a very poor impression of our property.Your experience is not an indication of how we normally do the business.We have already started looking into the factors that led to the mistake you have stated.It looks like there was a miscommunication mistake between the housekeeping and front desk clerk.We assure you that we will take appropriate measures to address this mistake and prevent future occurrence.Our goal is to provide a level of service that requires diligent attention to detail.Once again we are truly sorry for an acceptable mistake caused by our team member.

6/10 Okay

Verified traveler

Liked: Room comfort
Housekeeping wasn’t done when needed... Sometimes for a few days. Stayed there several weeks but that doesn’t mean it doesn’t need to be cleaned.
Stayed 3 nights in Jan 2020
Response from Management Team on Feb 26, 2020
Thank you for choosing to stay with us and for taking time to leave your review.Your feedback serves us as areas of improvement as we continue to improve ourselves.We have shared your comment with our housekeeping team and needed action will be taken soon.We apologize for the inconvenience if you had brought this issue during those several weeks you stayed with us we would have resolved it than because we want all our rooms to be cleaned on daily basis.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Management Team on Feb 22, 2020
Thank you for your feedback on your stay at our property,we work hard on daily basis to better ourselves and provide the best customer service possible.Looking forward to your next stay with us in the near future.

10/10 Excellent

Sheila, Redlands

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find. Easy to get in and out of driveway. Coffee was great! Staff nice. The only thing I didn’t like was my neighbor bumping techno music late, but my noise app covered it up and I got to be by 10:30
Stayed 1 night in Feb 2020
Response from Management Team on Feb 22, 2020
Thanks for taking time to leave your review on your recent stay with us.We are glad you found our property very accessible,loved our coffee and liked our friendly staff.Sorry, to hear about noise from your next door room.We wish you had called our front desk,we would had taken care of noise issue right away as we want all our guest to enjoy quiet time during their stay with us.We hope to welcome you back before long.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Feb 2020
Response from Management Team on Feb 14, 2020
We are pleased that so many aspects of your stay with us satisfied you,and we very much appreciate your feedback.We look forward to serving you again in the near future.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Management Team on Feb 14, 2020
Thank you for giving us a review score of 10 on your recent stay with us.It was our pleasure to host you and we hope to welcome you back before long.

8/10 Good

Sonya

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The bathroom sink barely drained. The room was nice.
Stayed 2 nights in Jan 2020
Response from Management Team on Feb 4, 2020
Thank you for your feedback.We are pleased that you liked our room but regret that the bathroom sink was little clogged.We have shared your comment with our maintenance team.If you would have brought this issue to our attention during your stay we would have changed your room.We are really sorry for the inconvenience caused by the drainage issue.

10/10 Excellent

Katie, Wappingers Falls

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & great morning breakfast! Shower was great after a long day in LA traveling around
Stayed 1 night in Jan 2020
Response from Management Team on Feb 3, 2020
We would like to thank you very much for sharing your opinion regarding your recent stay with us.It is always pleasure to receive a positive feedback.We look forward to seeing you again soon.

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice. But the room was kind of gross. To elaborate, the water coming from the bathroom faucet often smelled of sewage (really, this wasn’t an isolated incident), there was such a huge space under the door and I’m positive that’s why there were huge brown hairy spiders in the room and bathroom, the floor was not swept or mopped (the same foot print was there for at least three days), all of the nightstands and other surfaces were not dusted (they were covered in fuzz and dust when I first arrived), the alarm clock was left set and on by the previous guest and was not checked and turned off by the staff (so I was woken up at 4am by it), the sheets had a shoe print on them when I first got there, after days they finally changed the sheets and even those were dirty (there was a booger on them), the parking may or may not have been safe (I saw a bunch of windshield glass on the ground one morning - they don’t close the gate), and the breakfast is just bananas, apples, oranges, yogurt, coffee, and a few varieties of cereal (not sure if the cereal is expired or not). Were it not for the price and proximity to the hospital, I wouldn’t stay here. The water sewage smell and spiders and dirty bed sheets are a big deal. Those are possible health hazards.
Stayed 6 nights in Dec 2019
Response from Management Team on Feb 4, 2020
We would like to start by apologizing to you,we are truly disappointed that we gave you a poor impression of our property.Your experience is not an indication of how we normally do business.It looks like you stayed with us for multiple days ,had we heard about issues you have stated about your room the first day of your stay we would have accommodated to ensure that your stay was as enjoyable as possible.We have shared your comments with housekeeping staff and action has been taken.Our parking lot is under 24hr surveillance and none of our managers are aware of any issue of windshield glass.We only serve continental breakfast and offer few more items than required by Super8.We refill our cereal dispenser twice every week and all our guests are enjoying our cereal every morning.Once again we are sorry that we failed to meet your expectations.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Management Team on Jan 28, 2020
Thanks for staying with us and giving us a review score of 5.Its always pleasure to receive such a high score.We hope your next visit will be as pleasant as the previous one.