Ratings based on 339 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified traveler
First and only timePosted Feb 17, 2014
Out of all the luxury hotels in Santa Monica I would rate viceroy at the bottom. Staff is friendly. That's the only thing I would say that's good about the hotel.
for Everyoneby A verified traveler from South Carolina
Would go againPosted Jan 14, 2014
Pros: location; affiliation with expedia hotel/flight packages;staff
Cons: Valet parking charges were absolutely absurd
Location: Restaurants; beach; shopping
Most helpful info from staff; friendly. excellent suggestions for dining out and shopping. Nice food and great bar at hotel. Extremely quick room service. VERY clean and comfortable
for Everyoneby rap from Ocean Springs MS
Trip to BCS National Championship GamePosted Jan 8, 2014
Pros: The location, staff very helpful and couteous, everything was done very well.
Cons: Cost of drinks were excissively high. Friends stayed with equal accomadations but higher room cost had more reasonable bar cost. about principle......
Outstanding trip and experience. If you haven't visited Santa Moncia it's worth your time and money.....
for Everyoneby A verified traveler
Posted Jan 6, 2014
for Everyoneby Paul from Virginia
Posh hotel close to everythingPosted Jan 3, 2014
Pros: style, rooms, bathroom, lots of mirrors...hey...you're in LA...gotta look good
Location: Pier, restaurants and 3rd St are steps away
We flew in for a few days before NYE. This place is not much from the outside, but amazing on the inside...so modern, posh and full of LA style. Amazing. Our bed was beyond comfortable, the room was clean, and the hotel was within easy walking distance to everything you'd want to do in Santa Monica. I'd stay here again without hesitation.
Recommendedby A verified traveler
Posted Dec 4, 2013 on Hotels.com
Recommendedby A verified traveler
Posted Nov 22, 2013 on Hotels.com
Beautiful hotel and great location but don't go with your family, adults only. No business centre Concierge staff not up to the standard of big hotels
for Getaway With Friendsby A verified traveler
Cool decor!Posted Nov 16, 2013 on Hotels.com
Stayed at the Viceroy for three days with girlfriends. Loved it, great staff, good location. Had a blast! The view on the ocean side was lovely. Great sun set!
for Getaway With Friendsby Anthony Tonokaboni from Santa Monica
Excellent Hotel, horrible ValetPosted Nov 5, 2013 on Hotels.com
Terrific hotel, very clean, rooms very nice, and great service. In fact my wife commented on the nice smells and excellent house keeping services. Now the bad part, the Valet is a joke, getting in due to the construction is a joke (Bad Signage from street). When we drove up the Valet took our car and later I saw it backed into a tree, this is a car with a Rearview Camera and Blind Spot Assists. Its apparent the Valet did not care one bit. Only negative of trip.
for Everyoneby maxine from Melbourne
Wind down herePosted Oct 28, 2013
Pros: The hotel looked new clean and neat and the valet service was fantastic
Location: The Santa Monica Pier was only a short walk away and a great little cafe called Cora's was across the road. (Amazing food!!!)
The Viceroy at Santa Monica was a lovely hotel to finish off our America Tour. The staff were friendly and the hotel overall was deligtful. The area was great and central to attractions, just a quick skip to the beach, pier and shopping. The hotel was expensive, though, in saying that I think that you got what you paid for.