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Reviews of Hotel Lorena

3 out of 5
Hotel Lorena
186 Av Gral Álvaro Obregón Centro, Los Mochis, Sin.

Reviews

8.2

Very Good

Rating 10 - Excellent. 26 out of 51 reviews" "
Rating 8 - Good. 14 out of 51 reviews" "
Rating 6 - Okay. 4 out of 51 reviews" "
Rating 4 - Poor. 4 out of 51 reviews" "
Rating 2 - Terrible. 3 out of 51 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kendalyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a simple stay for a fair price. Very clean!
Stayed 1 night in May 2024

8/10 Good

MARIA, SIMI VALLEY

Liked: Cleanliness, staff & service
A good affordable place to stay if you just need to spend a night. Nothing fancy, very kind employees. I did not like that the elevator did not work because I have knee problems but I was there only one night.
Stayed 1 night in Mar 2024

10/10 Excellent

Santiago

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel en si bien aunque un poco antiguo. Todo se veía limpio y había agua caliente. Los alrededores había un poco de áreas abandonadas y escombro.
Stayed 1 night in Feb 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort
Average downtown Hotel. But very clean and a comfortable King size bed.
Stayed 1 night in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
A nice old building, well kept. Staff were very helpful.
Stayed 1 night in Dec 2023

8/10 Good

maura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Oct 2023

10/10 Excellent

Maria

Traveled with group
Good stay
Comfortable and clean hotel. Staff was acommodating, helpful and friendly. We had a good experience during stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Cresencia

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
Really nice and comfortable place with great service.
Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Gualberto Ivan

Stayed 1 night in Apr 2023

10/10 Excellent

Bruce

Traveled with family
Liked: Property conditions & facilities
Good choice for budget travelers
Very going location. Clean room close to busses to El Fuerte. Beds are very comfortable.
Stayed 1 night in Mar 2023

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean rooms. Excellent AC and TV choices.
Stayed 1 night in Mar 2023

8/10 Good

Katia, coyoacan

Traveled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Me gustó que fue funcional y baños amplios, lo que no me gustó es que hay poca seguridad en la habitación con un simple pasador y tampoco me gustó que no hubiera servicio a la habitación.
Stayed 4 nights in May 2024

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Mar 2024

4/10 Poor

Isaias

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Se quedó sin agua y encontré una cucaracha en mi cuarto.
Stayed 4 nights in Feb 2024
Response from Fabián. on Feb 28, 2024
Buenas tardes, si efectivamente, porque Japama (Junta de Agua Potable) de la ciudad cerró el agua por motivos de mejoras en la cuadra por más de 24 horas y se agotó la almacenada. Sobre cucarachas, notificaremos al proveedor de fumigaciones que nos da servicio para la solución del problema en la habitación. Le pedimos disculpas por las molestias.

10/10 Excellent

Ana

Stayed 2 nights in Feb 2024

4/10 Poor

Ricardo López

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pues la verdad par el precio pues está bien. Pero las habitaciones huelen mucho a humedad y pues se ve q es un hotel algo viejo. Pero si la quieres solo para dormir pues está bien. Ofrecen algo acoorde a lo q se paga
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El servicio es bueno en general el recepcionista nocturno muy amable y atento, solo hay un detalle una de las recepcionistas le falta un poco de criterio para dirigirse a los huéspedes por alguna visita ya que de manera directa y delante de su visita le hace mención al huésped que de ingresar a la habitación tendrá que cobrar la tarifa por persona extra aún cuando solo es visita y no pernocta
Stayed 2 nights in Jan 2024
Response from Verónica on Feb 7, 2024
Gracias por sus comentarios. En cuanto a personas que ingresan al hotel, efectivamente, cuidamos mucho la seguridad de los huéspedes hospedados y no permitimos gente no registrada subir a las habitaciones. Tenemos área en recepción para visitas. Le pedimos disculpas si esto le ocasionó molestias, gracias

10/10 Excellent

Lourdes Patricia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me sentí como si estuviera en casa
Excelente servicio, buena ubicacion La gente que te atiende es servicial Muy limpio 100% recomendado
Stayed 1 night in Jan 2024

10/10 Excellent

Cristian Israel Pérez

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agusto para descansar.
Stayed 1 night in Dec 2023

10/10 Excellent

JOSE MANUEL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 1 night in Dec 2023

4/10 Poor

Mauricio

Stayed 1 night in Nov 2023

2/10 Terrible

Obed

Disliked: Cleanliness, staff & service, property conditions & facilities
Mala
Stayed 3 nights in Nov 2023

10/10 Excellent

Mario Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atención y servicio
Stayed 3 nights in Nov 2023

6/10 Okay

Erick

Stayed 1 night in Oct 2023

10/10 Excellent

Erika

Stayed 4 nights in Aug 2023

8/10 Good

Arion

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2023

2/10 Terrible

Perla

Disliked: Cleanliness, staff & service, property conditions & facilities
Sucia Mucho ruido Viejo La encargada muy grosera
Stayed 2 nights in Jul 2023

8/10 Good

Luisa

Stayed 1 night in Jul 2023

10/10 Excellent

SANDRA

Stayed 1 night in Jul 2023

8/10 Good

Jose Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Karlos Armando

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Recomendado💯 excelente servicio al cliente y todo muy cómodo y limpio.
Stayed 1 night in Jun 2023

8/10 Good

Julian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
ubicacion en centro facil acceso
Stayed 1 night in Mar 2023

8/10 Good

MIRIAM LIZBET

Stayed 1 night in Mar 2023

4/10 Poor

CARLOS

Stayed 1 night in Feb 2023

10/10 Excellent

paola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los cuartos están bien con relación al precio, muy limpios y cuidan mucho la limpieza de los espacios en general, pero la atención es excelente. Siempre cuidaron de nuestra estancia que aunque fue corta, nos hicieron sentir siempre cómodos. Recomiendo mucho el lugar por la ubicación, el precio y el trato al cliente.

8/10 Good

NORMA LETICIA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

NORMA LETICIA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GRACIAS
UN BUEN SERVICIO, PRECIO Y HOSPITALIDAD. MUCHAS GRACIAS
Stayed 1 night in Jan 2023

2/10 Terrible

Xochitl Paola

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Verified traveler

Mal
Stayed 2 nights in Sep 2022

10/10 Excellent

Ines

Liked: Cleanliness, staff & service, amenities
Muy centrico, habitacion muy sencilla pero muy limpia.
Stayed 1 night in Jul 2022
Response from Verónica on Jul 28, 2022
Gracias por sus comentarios, estamos a la orden.

10/10 Excellent

Ana Abygail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Verónica on Jul 24, 2022
Gracias,la esperamos en próxima visita.

10/10 Excellent

Alberto

Stayed 1 night in Jun 2022
Response from Félix on Jun 28, 2022
Gracias por su preferencia. Es un gusto saber que tuvo una excelente estancia con nosotros.