Suite (Private External Bathroom) | 1 bedroom, premium bedding, desk, free WiFi
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Reviews of Altana Panoramic

Altana Panoramic
Via Diversi, 4, Lucca, LU

Reviews

8.8

Excellent

Rating 10 - Excellent. 32 out of 65 reviews" "
Rating 8 - Good. 28 out of 65 reviews" "
Rating 6 - Okay. 4 out of 65 reviews" "
Rating 4 - Poor. 1 out of 65 reviews" "
Rating 2 - Terrible. 0 out of 65 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cozy stay in a perfect location
A cozy and quiet suite for three nites in the heart of historic Lucca. Perfetto! Cool December nites were no match for our cozy room. The bed and bedding made for great slumber, and the hot shower was welcomed after long days of exploring and dining. A separate room for lounging over a cup of tea was welcomed too. 77 steps up to our suite were not a problem for us ( both seniors) but for anyone with mobility issues it would not be suitable. (The young host did kindly offer to carry our bags.) The climb is well worth it and affords lovely views of the rooftops and a tower whose clock always indicates 10:31😉
Stayed 3 nights in Dec 2023
Response from Ludovico on Dec 11, 2023
Thank you, you were two very welcome guests

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent 11 nights in this nicely located apartment. The apartment had some charming old features and provided good views over rooftops to the Guinigi tower and beyond. The 79 steps to reach the apartment kept us fit! The shower room was just outside the apartment, but this was not too inconvenient. Overall, we enjoyed our stay here.
Stayed 14 nights in Sep 2023
Response from Ludovico on Nov 22, 2023
Thank you Andrew!

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky genuine home stay in Tuscany
Lovely stay in a genuine Tuscan home. We are a family with two under three. Very cute lodgings and central stay.
Stayed 2 nights in Oct 2023
Response from lucida on Oct 16, 2023
Thanks!

8/10 Good

AL

Stayed 1 night in Aug 2023
Response from lucida on Oct 16, 2023
thanks

8/10 Good

Christopher

Stayed 3 nights in Jul 2023

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apt close to all in beautiful Lucca. The only thing was the stairs, to bad there wasn’t an elevator but otherwise recommended
Stayed 2 nights in May 2022
Response from Lucida on Jul 12, 2022
Thanks for your feedback James! The apartment is located in a medieval palace, within the ancient Roman walls. For this reason we are not allowed to have or request the installation of the elevator. Best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional view
Apartment with character and exceptional view in the middle of the historic centre. Friendly and helpful host.
Stayed 1 night in Jul 2021
Response from Lucida on Jul 4, 2021
Thank you!

10/10 Excellent

paul c.

Liked: Cleanliness
Lovely Lucca!
My husband and I were delighted with our stay in Lucca. Our proprietor was punctual, friendly, clearly explained everything we needed to know and was available if we had any questions. The apartment was ENCHANTING. It was truly more lovely than the pictures. The neighborhood was quiet, I enjoyed gazing out the windows over the rooftops as the breeze floated through the windows. Everything was comfortable and clean. Our host gave us a recommendation for dinner at a nearby seafood restaurant which was intimate and delicious. We couldn't have been happier with our stay in lovely Lucca!
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Sep 2019
Response from Altana on Oct 2, 2019
Thank you!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice livable space & kitchenette was functional for us. We cooked small meals at apartment on the Christmas Day. Great location in the town yet very quiet place. Just let you know there is no elevator. Must walk up stairs 8 or more flights. Wonderful view from living room.
Stayed 5 nights in Dec 2018
Response from Lucrezia on Jan 1, 2019
Thank you for your stay and your feedback

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Great location
Friendly staff, with good recommendations for restaurants
Stayed 3 nights in Oct 2018
Response from Lucrezia on Oct 18, 2018
Thank you for your feedback!

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2018
Response from Lucrezia on Oct 7, 2018
Thank you

10/10 Excellent

Josh

Lovely views over rooftops
Lovely appartment in a perfect location. Really convenient, great little kitchenette. We enjoyed staying high up, but it would be hard if you struggled with stairs.
Stayed 2 nights in Aug 2018
Response from Lucrezia on Aug 27, 2018
Thank you for your feedback!:)

10/10 Excellent

Deanna, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to explore charming Lucca. The "Tower Suite" was very spacious and comfortable. The bathroom was just outside our room but the shower was large and it was still quite private since there are only 2 guest suites. Breakfast (coffee, cereal, pastries, toast) was served directly in the room at our specified time. The air conditioning kept the top floor room cool and the bed was comfortable. It is in an older building with many stairs but we wanted historic charm and we were pleased with our experience. Lucrezia was a very helpful and accommodating hostess. Thank you for a lovely experience!
Stayed 1 night in Jul 2018
Response from Lucrezia on Aug 5, 2018
Thank you a lot for your feedback!

8/10 Good

Steve, Kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot to be based in Lucca
Very good apartment, with nice welcoming people keeping it clean and provisioned. You need to be fit to make the stairs as it's at the top of the building but it's very secure and comfortable. If you're planning on making it up the towers and church domes of the area, you'll not mind stairs anyway. Lovely breakfast and very helpful people, Lucida and Rebecca, offering help with finding places and local amenities and services. It would be good to have a bigger fridge for full size water bottles and being British, we missed not having a small kettle in the room to make tea, but these are small quibbles really. Overall if you want a Tuscany base, especially if travelling by bike, bus or train, it would be hard to find a better location and place to stay.
Stayed 7 nights in Jul 2018
Response from Lucrezia on Jul 27, 2018
Thank you for your stay in Lucca and for your advice! :)

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a really nice place with a really nice view. I would have appreciated if somewhere in the description it said that I had to go up almost 70 stair steps. Like many hotels inside the wall you can not go in with your car so you have to carry your luggage through the city and then up the stairs. We were here one night so we just took the necessary things for one day and left the rest in the car. Breakfast was nice and the girl in charge was also very pleasant.
Stayed 1 night in Jun 2018
Response from Lucrezia on Jul 21, 2018
Thank you for your feedback! :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming apartment nicely furnished with views
Only issue would be the climb with luggage up the four floors to the apartment.
Stayed 1 night in Jul 2018
Response from Lucrezia on Jul 18, 2018
Thank you!

8/10 Good

Rachel, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Charming 6-Floor walk-up in the heart of beautiful Lucca. Super cute decor and lovely views. Bed was so-so but A/C was welcomed in July! Definitely don’t try to park in the old city - driving is a nightmare!
Stayed 1 night in Jul 2018
Response from Lucrezia on Jul 8, 2018
Thank you for your feedback!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Great place, comfortable, central, very friendly host.
Stayed 5 nights in May 2018
Response from Lucrezia on May 24, 2018
Thank you! :)

10/10 Excellent

Bruce, Tennessee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, historic feel
The apartment had lots of windows and you could see sky and rooftops from all of them. Apartment had a small functional kitchen and there was a good grocery a block away. Bathroom was small but had everything needed. Decorated with furniture that matched the feel of the space. Simple breakfast served, which we supplemented with our own purchases. You will have to negotiate about 4 flights of stairs, but that was not a problem for us.
Stayed 3 nights in Mar 2018
Response from Lucrezia on Mar 26, 2018
Thank you! :)

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idyllic apartment in idyllic City of Lucca
The style of the apartment was exactly how I imagined staying in the city of Lucca. Great location.
Stayed 1 night in Sep 2017
Response from Lucrezia on Oct 1, 2017
Thank you! You're welcome to comeback anytime!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I could live here.
Great for us. Beautiful room with fantastic views. Lovely host and nice attention to details. Lots of stairs, not a problem for us, woke up to bird songs and sunrise light on the famous tower.
Stayed 1 night in Jun 2017
Response from Lucrezia on Jun 30, 2017
Thank you! Welcome back anytime! :)

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, historic bedroom suite in old town Lucca
Lovely comfortable bedroom suite in one of the very old historic tall houses, typical in northern Italy. The room was on the 5th floor, with no elevator, so other potential guests should understand this. But the location right in the middle of old town Lucca was superb for walking and seeing the sites. Grocery store, restaurants, all very close by. The owner was very kind and helpful, and the continental breakfast was brought right up to the room in the morning. The bathroom was not en suite, but was just outside my door and got my private use.
Response from Lucrezia on May 24, 2017
Thank you! :)

10/10 Excellent

Jack, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful apartment
After spending weeks traveling all over Italy, this was one of, if not THE, best place we stayed at! Quiet, charming, rustic top floor apartment. Sweetheart young hostess. Lots of stairs to climb...but well worth it!! Will definitely stay at again when back in Lucca.
Response from Lucrezia on May 24, 2017
Thank you! :)

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
LOTS OF STAIRS
My boyfriend and my grandparents stayed at Altana Panoramic. Let me just say that if you're okay with walking up 9, yes NINE, flights of stairs to reach your apartment, the go for it! The views were beatiful and the charm to the apartment was really nice. Couple of warnings: If you have more than two people, expect a roll-away. I ended up taking the mattress off the frame of my roll away bed because it kept collapsing. The mattress itself directly on the floor was extremely firm and I felt like I was pretty much sleeping on the floor. I definitely don't think it's fair to charge extra for additional guests when the beds provided aren't adequate. The breakfast provided was some milk, cereal, and danishes.
Response from Lucrezia on Apr 29, 2017
Thank you for your stay

8/10 Good

Christian H.

Wonderful stay, lovely flat
Helpful hostess, a central location, a beautiful flat and delicious breakfast. Hard to ask for more--I'd gladly recommend staying here.
Stayed 1 night in Feb 2017

10/10 Excellent

Cristina, Toronto, ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B&B in central Lucca
The B&B was perfect. Location great - central old city of Lucca. Shops, restaurants, churches, history - all within seconds of B&B. The only thing to be aware of is that there are 4 flights of stairs to reach it. If walking or climbing is an issue then one might want to reconsider.. But then, most old cities in Italy don't have elevators. We loved it. Great view of old City.
Response from Lucrezia on Oct 18, 2016
Grazie! It was a pleasure!!

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Very much a B&B, please note there is no reception as such. Make sure you have your maps sorted beforehand! Lovely room overlooking the ceramic rooftops. Bathroom is not connected internally to your room but is no issue. Breakfast was provided in our room at our requested time. Very central location. Don't rely on taxi's in Lucca! The lady called them twice for us and they never turned up so we had to walk - is only about a 15 min walk to the station though.
Response from Lucrezia on Jun 16, 2016
Thank you !:)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart of Lucca.
Our family stayed 2 nights. We slept soundly in this top of the building, very near to everywhere we were hoping to visit in Lucca.
Response from Lucrezia on Apr 18, 2016
Thank you! :)

8/10 Good

JON, Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent 2 nights here and we had a lovely time. The only downside was the number of steps to get to the apartment and the pressure in the shower was very poor. Everything else was perfect for our short stay.
Response from Lucrezia on Apr 19, 2016
Thank you! :)

10/10 Excellent

Cecelia, Ventura, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment in the middle of town
We loved our apartment in the sky. We were conveniently located near great restaurants, shops and one of the entrances to the city. It was quiet and peaceful. Would come again.
Response from Lucrezia on Sep 22, 2015
Thank you so much!! :)

6/10 Okay

Love to travel, Fl

Nice stay
Too many stairs but the room was very nice , good location, good views
Response from Lucrezia on Sep 22, 2015
Thank you! ;)

10/10 Excellent

giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from lucida on Oct 16, 2023
thanks

10/10 Excellent

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from lucida on Oct 16, 2023
thanks

10/10 Excellent

Massimiliano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abitazione di grandissimo fascino con una eccezzionale vista sui tetti di Lucca e sulle sue torri e campanili. Incredibile la Torre Guinigi, la poteva quasi toccare con mano! Tutto vicinissimo, abbiamo passato tre splendide giornate in una civilissima città che merita sicuramente più di una visita!
Stayed 2 nights in Jul 2023

8/10 Good

Alessandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2023

10/10 Excellent

Coenraad

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and appartment. Dupermarket is very closeby and within a minute in the central street. Seperate bathroom can be a hassle for some. The view from the appartment over Lucca more than makes up for it, as does the host. Great tips for food and drinks.
Stayed 3 nights in Jun 2023

10/10 Excellent

Anne Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Lucida on Jun 2, 2023
Thanks!

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto ok. Consigliato.
Massima ospitalità, tutto perfetto.
Stayed 2 nights in Apr 2023
Response from lucida on Jun 5, 2023
grazie!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Lucida on Jun 3, 2022
Grazie!

8/10 Good

Carina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmigt boende med perfekt läge. Frukost (kaffe och croissant) på närliggande cafe.
Stayed 1 night in Oct 2019
Response from Altana panoramic on Oct 7, 2019
Thanks for your feedback!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien !
Très bon accueil, et lieu atypique !
Stayed 1 night in Aug 2019
Response from Altana Panoramic on Aug 5, 2019
Thank you!

8/10 Good

Mattias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Lucrezia on Aug 30, 2018
Thank you for your stay!

10/10 Excellent

Miki&Fede, Bologna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo soggiorno
Altana Panoramic si trova in una posizione ottima per visitare Lucca. La vista dalla camera è bellissima. Buona la colazione.
Stayed 2 nights in May 2018
Response from Lucrezia on May 24, 2018
Grazie! È stato un piacere ospitarvi :)

8/10 Good

marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SEJOUR AGREABLE A LUCCA
1ere nuit d'un voyage de 5 nuits en italie contacté par mail via hôtel.com puis surWhatsapp directement par Lucrezia notre hôtesse, cela a facilité "l atterrissage" dans la "zone a trafic limité" (une horreur en Italie surtout le lendemain à Florence...): tres gentiment elle nous a guidé l appartement au dernier étage est lumineux,spacieux le petit déjeuner pourrait être amélioré (pourquoi pas du pain frais il y a une boulangerie en bas de l immeuble)
Response from Lucrezia on May 13, 2018
Thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CURA DEI PARTICOLARI, ARREDAMENTO RICERCATO ED ELEGANTE, SICURAMENTE UNA SOLUZIONE OTTIMA PER PASSARE UN WEEK END NEL CENTRO DI LUCCA.
Stayed 1 night in Apr 2018
Response from Lucrezia on Apr 19, 2018
Grazie per aver soggiornato nella nostra struttura e per l'ottimo feedback

4/10 Poor

annalisa

Disliked: Room comfort
Si ci può lavorare su!!!
Non è un appartamento adatto ad una famiglia,sempre se non si vuole dormire con le brandne, perché di brandine pieghevoli parliamo, tutti in una stanza oppure in salone con cucina senza tende oscuranti o persiane ... non credo sia nemmeno molto sicuro perché vecchio e di questi tempi non ci si può permettere di andare allo sbaraglio visto le numerose scosse sismiche !!! E comunque l appuntamento necessità di più manutenzione in generale !!
Response from Lucrezia on Apr 4, 2018
Gentile signora Le rispondo in qualità di proprietario dell'immobile. La suite dove Lei ha alloggiato ha una superficie di circa 50 mq ed è composta da un'ampia camera matrimoniale, un bagno privato e un soggiorno con vista su tre lati provvisto anche di angolo cottura. L'intero appartamento è stato ristrutturato nel 2011, cercando di mantenere integre le caratteristiche tipiche dei palazzi medievali lucchesi con un occhio attento all'arredamento d'epoca. Inoltre ha tutte le certificazioni a norma come la legge prevede. Si trova nel cuore del centro storico di Lucca, in un palazzo medievale posto dentro quella che era la cerchia muraria dell'epoca romana. Mi dispiace che Lei non sia stata bene, ma di certo il mio personale non è in grado di risolvere le fobie come la sua e mi riferisco a quella del terremoto. Non credo che Lei sia venuta a Lucca a fare una perizia strutturale e non credo neanche che sia in grado di eseguirla. Penso anche che le foto sul sito siano chiare e veritiere e, la prossima volta, le consiglio di avvalersi di strutture moderne e non di edifici come il nostro, almeno fino a quando non capirà la differenza tra quello che è vecchio e vetusto e quello che è antico , storico e di prestigio. Se ravviserò un danno per la falsa e decisamente impropria informazione che ha rilasciato e che presenta la massima infondatezza, agirò per vie legali. La saluto cordialmente. Dott. Romano Tambellini Barsanti

10/10 Excellent

Donatella, Peveragno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartamento molto curato in ottima posizione
Sono rimasta molto soddisfatta appartamento molto romantico e accogliente comodissimo per visitare Lucca.
Stayed 1 night in Dec 2017
Response from Lucrezia on Dec 30, 2017
Grazie! :)

10/10 Excellent

Bjørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kan anbefales
Veldig hyggelig vertskap og sjarmerende sted
Stayed 6 nights in Jul 2017
Response from Lucrezia on Sep 4, 2017
Thank you! You 're welcome to comeback anytime!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt perfekt ophold....
Helt fint ophold, men det var alt for varmt om natten, hvilket gør oplevelsen lidt mindre god. Alt i alt fint og lokalt sted:)
Stayed 2 nights in Jul 2017
Response from Lucrezia on Aug 9, 2017
Thank you :)