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Nothing was quality in this quality inn.
No do not disturb sign.
No water fountain — broken
Damaged wall in the room
No tv guide, musty smell, noisy AC, sticky floor, bathroom exhaust filthy dirty, bathtub does not drain, etc. etc.
I want my money back.
Check in night clerk seemed "perturbed". Switched to different room due to group next door coming out talking loud and drinking. Very lukewarm shower water.
JOHNIE
Stayed 1 night in Apr 2024
10/10 Excellent
Cathy
Traveled with family
May 19, 2024
Liked: Staff & service
When we first started coming here it was simple but clean. In the past few years it’s regressed and the cleanliness needs to be addressed. We don’t think we’ll book here anymore for that reason.
Accommodations aren’t the best but it was always clean till this visit. Bath tub was brown, towels had stains, sheets had holes, room smelled, toilet paper holder falling off, only 1 bath towel provided, floor was dirty, breakfast selection was sparse. I’ve always given good reviews because we liked coming here so please fix problems.
Room stunk sheets and pillow cases were not properly cleaned.
Jose
Stayed 1 night in May 2024
4/10 Poor
Ron
Traveled with family
May 9, 2024
Disliked: Amenities
Paid for a king bed..received a queen
Refrigerator broken
TV disconnected
Cockroach under bathroom sink.
Poor quality free breakfast. Nothing replenished. Coffee undrinkable.
The room I was originally given was trashed. Cobwebs on ceiling lots of hairs and stains in the bed, shower was cracked and moldy. Wall damaged where picture was missing, chair was ripped. They moved me to another room, i had to shower with something wedged under the shower drain as it wouldn’t stay open. This was probably the worst experience I’ve ever had and if I had my family with me I would have left.
Staff were excellent . Hotel VERY tired. Room clean , comfortable bed , sheets and towels very clean. mold in bathroom and around tub . Ice machine not working and that room moldy and dirty .
Didn’t try the breakfast .
They don't inform you that when you pay with a card they take out the room rate plus extra $100 and hold it for up to a week. It makes it hard on people whenever trying to keep the correct balance on their books
This one in NC was ok. Very limited breakfast which was weird. The other Quality inn that I stayed in in SC had a good ass breakfast. Eggs, sausage, bagels and FRESH coffee. This place had waffles and toast with machine coffee. Like it was ok but meh
Easy check in. Very accommodating for my late arrival. Accessible room size was perfect. Clean comfortable bed. Room warmed up quickly, but traveled with my heated throw nust in case. No hot water. Barely warm so at least the room was warm when I got out of the shower. Slept well. Easy ride to breakfast. Had to unplug the fridge as it was very loud. Freezer needs defrosting but I had no time or we would have tried to do it. Will stay when in Lumberton again.
The location was good...just off I95. Room was tired looking, bedding was old looking and bathroom was very dated. The place was very run down looking.
The space outside the entrance to our room was littered with cigarette butts. The chair in the room had shredded material. The hotel clerk was very pleasant.
The walls were filthy, needed to be painted. The bathtub was filthy, very old the room smelled like cigarettes, stains on the bedspread, cigarette butts outside the door all over the place.
Arrived late and exhausted. Greeted by a really nice lady. Checked in and went to my room to find it not so clean. I felt like the area of the hotel could be in a ruff community. I felt better when we left the next morning. They had a breakfast by 6 but was mostly a cold one.
Unit 105 was very unclean. It smelled bad in there when we first entered. The bathroom was not sanitary and there were bugs flying around and a used towel on the hung on the door. We realize that since we were traveling with our pet we would not get a premium room but this was very bad.
The staff was Excellent. The property was rundown,and with a lot of needs.
Barry
Stayed 1 night in Nov 2023
6/10 Okay
Doug
Nov 26, 2023
Liked: Cleanliness, staff & service
It is a bare reasonable place to spend a night on the way somewhere. Low priced so you get what you pay for. No c
Doug
Stayed 1 night in Nov 2023
6/10 Okay
Hazel
Traveled with partner, Traveled with pets
Nov 21, 2023
We stayed at this property the end of Oct and then mid Nov. it feels like it has gone down hill in that time. Check in was good, breakfast was very limited and the man keeping breakfast stocked was absent. Bed and sheets were good. Slept fine. Grounds around hotel were pretty shabby. Lots of deferred maintenance. We were traveling with dog. Will look for new spot next trip. But not horrible. It would do in a pinch. Felt safe.
The motel is a bit dated. Odd smell was evident in the room. Towels were basic but clean. Bedding is comfortable. There are many dead insects in the light fixture in the bathroom and the tub does not drain well while you shower. The mini fridge froze the small amount of food we put in it overnight due to a missing door on the small freezer compartment within it. Staff was friendly. The free breakfast is minimal but it is free. Parking is right outside your room and it is well lit. .
Verified traveler
Stayed 1 night in Nov 2023
10/10 Excellent
Joel
Nov 7, 2023
Liked: Cleanliness, staff & service, amenities
Quiet place. Convenient to restaurants, gas stations, etc
The smell was horrendous. It was Gagging, the room was filthy, floor was filthy. There was no soap in the bathroom. I am very disappointed with Choice hotels. When i complained about the smell the clerk just gave me bathroom cleaner spray? I want a refund.