Ratings based on 239 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Fabulous hotel ...amazing staff!

Posted Jul 26, 2015
Pros: The Staff were brilliant....every single one of them (Sergio in the bar was particularly kind). Our room was very spacious and beautifully furnished
Cons: My driving skills getting out of the car park ha ha ;)
Location: Where to start - whale & Dolphin watching...Cable car trip....tropical garden.....toboggan ride ....beautiful mountains...Levada walks..Awesome!
This hotel far exceeded our expectations on all levels. Sadly on day 2 of our holiday my father-in-law became critically ill and we were unable to get home for various reasons (he died just after we got home). It was such a weird mix of doing amazing things but also sadness but the staff were all so gentle with us and lovely. Madeira is such a beautiful place and so was this hotel...so beautifully furnished and breakfasts with every imaginable food on the buffet table. We loved everything about this hotel and will definitely want to return in the future...THANKYOU!!
Comment from EPC
Jul 27, 2015 by Andre, EPC
We are delighted to learn that the hotel Quintinha de Sao Joao and its staff have exceeded your expectations on all levels and thank you so much for saying so and for leaving your delightful comments on Expedia. We were so sorry that you had such sad news on your second day and please accept our heartfelt condolences. We sincerely hope to welcome you back under happier circumstances. Kind regards, Andre Barreto – General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2015
Hotel excelente, muy tranquilo, muy buenas instalaciones, personal muy atento. Totalmente recomendable
Comment from Hotel Management
Jul 23, 2015 by Andre, Hotel Management
Como Director de la Quintinha de ao Joao, quiero darle las gracias por su comentario y sobretodo por su valoración. Comentarios como el suyo son los que nos animan a seguir mejorando cada día y a seguir buscando nuevas propuestas para sorprender a nuestros huéspedes. Reciba un saludo cordial, Andre Barreto – Director General
5 out of 5
Recommended
for Couples
by A verified traveler from scotland

Quality at great price

Posted Jul 17, 2015
Pros: The nice atmosphere that has been achieved by the staff
Cons: We were only bed and breakfast but half board guests did say the evening meal wasn't as good as they had hoped for in quality . Staff were very good .
Location: It is set in a quiet area but up hill but only took us 16 minutes from town centre at an easy pace so don't let the location put you off
From walking through the hotel door we felt so relaxed . Delighted with our large well appointed bedroom ,everything you need beautiful bathrobes ,great hairdryer ,comfortable seating area . Excellent breakfast , nice cooked to order hot selection,very attentive staff nothing a problem they are there making sure your needs are met . Spa treatment was a wonderful experience ,well worth taking time out to pamper yourself ,could have stayed in there all day . Pool cafe very good and well priced for midday snack or afternoon tea You simply can't find fault with this hotel as they have got the balance just right in all areas for guests who like a quiet relaxing tasteful hotel .
Comment from EPC
Jul 20, 2015 by Andre, EPC
Thank you very much for taking the time and having the patience to write this lovely review regarding your recent holiday at the Quintinha. We are all so delighted that you enjoyed your stay – and it was our pleasure to have you. We hope that you will return to pamper yourselves again in our Spa and enjoy all other aspects we have to offer. Kind regards, yours sincerely Andre Barreto – General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

The oasis up the hill!

Posted Jul 14, 2015
We had a fantastic stay here, can't recommend it enough. The staff are just fantastic and friendly... and the facilities are just what you need for a city break with a twist in Madeira. It is a bit of a walk up the hill, but they run a shuttle bus and taxis or hire cars are easy enough... or like us embrace the workout! The beds were maybe a little too hard for my taste but otherwise everything was perfect.
Comment from Hotel Management
Jul 15, 2015 by Andre, Hotel Management
What a lovely way to describe the Quintinha Sao Joao “The oasis up the hill”! Thank you very much indeed for leaving such positive comments and high star rating on Expedia. We are so pleased that you had a fantastic stay and that you found our staff to be fantastic and friendly – I will have great pleasure in passing on your words! If I may be permitted to add that, if you found the beds a little hard to your liking, we would be pleased to place mattress toppers on them for your next stay. We want everything to be as perfect as possible. We hope to see you again. Kind regards, yours sincerely André Barreto – General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic hotel

Posted Jul 7, 2015
Everything about this hotel is superb. The food, staff, rooms etc.. A great 5 star hotel. Antonio and John were fabtastic..
5 out of 5
Recommended
for Couples
by A verified traveler from Aberdeen UK

Verdant serenity

Posted Jul 1, 2015
Pros: It is beautifully kept, quite spotless, and the staff are friendly, helpful and speak very good English. They obviously take great pride in the hotel
Cons: We felt the a la carte menu was a little tired - the food was good but no better than the excellent, cheaper restaurants in town.
Location: The hotel is about 15 minutes walk from the center. Remember to take a map from reception..!
This hotel is located close to major roads but is totally enclosed by its own well - kept gardens. It is quiet! It is perhaps more suited to folk of a certain age rather than family groups. We would recommend the Master Chef night in the restaurant rather than the a la carte menu - see below. Everything in central Funchal is within walking distance.
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Excellent hotel with excellent staff

Posted Jun 18, 2015
Pros: Staff were absolutely excellent to a man (or woman !)
Cons: Nothing I can really think of
Location: About a fifteen walk to the town which could be fairly strenuous if you were not fit !
An excellent hotel with a attention to detail not often found nowadays Even the General Manager meets with you to personally ask whether you have enjoyed your holiday Staff superb
Comment from Hotel Management
Jun 22, 2015 by Andre, Hotel Management
Thank you for your feedback and for sharing your thoughts with Expedia. How lovely it is to hear that you enjoyed our personal service and attention to detail - your comments will be gladly passed on. It was a pleasure to have you staying with us and we look forward to welcoming you back. Kind regards, yours sincerely, Andre Barreto - General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler from RENNES

hotel accueillant et bien situé dans Funchal

Posted Jun 18, 2015
Pros: le calme et le petit déjeuner exceptionnel
Cons: RAS
Le seul problème rencontré quand nous sommes arrivés ,ça été de le trouver,sur tous les plans entre nos mains aucun ne figurait le nom de la rue de l'hotel. Je pense qu'il serait plus judicieux de mettre le numéro 76 de la rue du grand boulevard qui lui est représenté sur les plans. C'est le seul petit souci(qui nous a pris quand même deux heures)
4 out of 5
Recommended
for Couples
by A verified traveler from Inverness

First Madeira Visit

Posted May 31, 2015
Pros: Lovely building, like a country house and decorated in Madeiran style. Room was spacious and very clean. Staff in the bar were excellent.
Cons: Don;t eat dinner here. We had a very poor experience and there are much better experiences in Funchal.
Location: Plenty eateries for snacks, coffee and dinner. Lovely walks along the sea front. Old town lovely to walk throughand shop in. Cable car trip is good.
What a beautiful island. Very lush, with gorgeous plants and coastline. Very well kept and Funchal is great, especially in the Harbour and oldtown areas.
Comment from Hotel Management
Jun 2, 2015 by Andre, Hotel Management
Dear guest, We are delighted to hear that you enjoyed Madeira. Indeed it is a wonderful island and we hope to have the pleasure of welcoming you back to the Quintinha de Sao Joao on a future visit. Kind regards, Yours sincerely André Barreto - General Manager.
5 out of 5
Recommended
for Couples
by A verified traveler from Wiltshire

Madeira

Posted May 29, 2015
Pros: Location, staff, cleanliness, comfort, personal service, shuttle bus from Marina
Cons: Our showerhead was a bit loose and the hairdryer diffuser was the wrong one for the hairdryer
Location: 15 minute walk to Marina. Lots of bars and restaurants close by. Some restaurants had courtesy shuttle buses.
Hotel was a 15 minute walk from Marina so well positioned. Not a huge hotel which gave a more personalised feel. Very clean and well appointed with fantastically helpful and cheery staff. We would definitely stay here again if we are going back to Madeira.
Comment from Hotel Management
Jun 2, 2015 by Andre, Hotel Management
Dear guests, Thank you very much indeed for leaving some comments on your recent holiday at the Quintinha and we are delighted to read that, should you return to Madeira, we will have the pleasure of your company. Kind regards, Yours sincerely, Andre Barreto - General Manager