Exterior

Reviews of Holiday Inn Express Hotel & Suites Madison, an IHG Hotel

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 210 out of 415 reviews" "
Rating 8 - Good. 121 out of 415 reviews" "
Rating 6 - Okay. 53 out of 415 reviews" "
Rating 4 - Poor. 20 out of 415 reviews" "
Rating 2 - Terrible. 11 out of 415 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful!
Stayed 2 nights in Apr 2024
Response from Dean on Apr 15, 2024
Dear Guest,We're thrilled to receive your fantastic review and learn that you had a wonderful experience with our staff during your stay! Providing exceptional service is at the heart of what we do, and it's truly rewarding to know that our efforts made a positive impact on your visit. Our team takes great pride in ensuring that every guest feels welcomed and well taken care of, and we're delighted that this was reflected in your stay.At the Holiday Inn Express Madison IN, guest satisfaction is our top priority, and we're grateful for your kind words. Should your travels bring you back to the area, we'd be honored to welcome you again and provide another memorable experience. Thank you for choosing to stay with us and for taking the time to share your feedback!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dean on Apr 15, 2024
Dear Happy Guest,Thank you so much for your wonderful review and for choosing to stay with us! We're thrilled to see that you had a fantastic experience during your time at our hotel. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We truly appreciate your kind words and hope to have the pleasure of hosting you again in the future!Thank you.

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 1 night in Apr 2024
Response from Dean on Apr 8, 2024
Dear Guest,Thank you for choosing to stay at the Holiday Inn Express in Madison IN. And for taking the time to share your feedback with us. We are pleased to hear that you enjoyed your recent stay with us, particularly our breakfast offerings.Your positive feedback serves as encouragement for our team to continue delivering excellent service and amenities.We appreciate your review and your decision to stay with us. Thank you once again for your feedback, and we hope to have the opportunity to welcome you back for another pleasant stay in the future.Warm regards.

8/10 Good

Andrew, Indianapolis

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Dean on Apr 8, 2024
Dear Guest,Thank you for choosing to stay at the Holiday Inn Express Madison IN and for taking the time to share your feedback with us. We appreciate your review and are glad to hear that you had an overall positive experience during your stay.If there are any specific aspects of your stay that you feel could have been better or any suggestions you would like to share with us, please feel free to do so. We are always looking for ways to better serve our guests and exceed their expectations.Thank you once again for choosing us. We look forward to the possibility of hosting you again soon.

10/10 Excellent

Christopher, Lafayette

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Surprised by a decent breakfast. Staff was accommodating. Will return.
Stayed 1 night in Mar 2024
Response from Dean on Apr 1, 2024
Dear Guest,Thank you so much for taking the time to share your positive experience at our hotel. We're thrilled to hear that you enjoyed our breakfast offerings and that our staff made your stay even more pleasant. It's always wonderful to know that our guests feel welcomed and cared for.We can't wait to welcome you back for another great stay! We hope to see you soon.Warm regards,

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent visit overall
Stayed 2 nights in Mar 2024
Response from Dean on Mar 25, 2024
Dear Guest,We're thrilled to hear that you had an excellent visit overall! Thank you for choosing to stay with us and for sharing your positive experience. If there's anything more we can do to make your next stay even better, please feel free to reach out. We look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

Harvey

Liked: Amenities
Madison has the Ohio River and is very developed. This hotel is excellent. Breakfast exceeded my expectations with typical hot food including a machine that made pancakes. The room was very quiet and the staff was super. The State Park and Clift Inn was fantastic.
Stayed 1 night in Mar 2024
Response from Dean on Mar 25, 2024
Dear Guest,Thank you for your glowing review! We're delighted to hear that you had an excellent experience during your stay with us in Madison. It's wonderful to know that our breakfast exceeded your expectations, especially with the addition of a pancake machine. We're thrilled that you found the room quiet and that our staff provided exceptional service throughout your visit.We're glad you had the opportunity to explore the beautiful Madison, including the Ohio River, State Park, and Clift Inn. Madison truly offers a wealth of attractions to enjoy.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Dean on Mar 20, 2024
Dear Guest,Thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you had a fantastic experience during your stay with us and that we could meet and exceed your expectations.We look forward to welcoming you back for another outstanding stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Thank you again for choosing to stay with us, and we can't wait to see you again soon!Best regards,

10/10 Excellent

Alicha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'd stay again
Stayed 1 night in Dec 2023

10/10 Excellent

Brandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little stay
Very clean hotel. Great amenities and accommodations. Our room was comfy and very clean! We loved all the little extras! Gteat staff,everyone was so nice!
Stayed 2 nights in Dec 2023
Response from Dean on Dec 24, 2023
Dear Valued Guest,Thank you for taking the time to leave such a glowing 5-star review of our hotel! We are thrilled to hear that you found your room to be comfortable and clean and that you enjoyed the amenities and extras we provide for our guests. It's feedback like yours that motivates our entire staff to maintain the highest standards of quality and service.We pride ourselves on having a courteous, helpful team, and I will be sure to pass along your praise to our staff members. We are delighted that you had such a positive experience from check-in to check-out. It is our goal to make every guest feel right at home.Thank you again for choosing our hotel and for sharing your kind words. We look forward to welcoming you back soon!Sincerely,Holiday Inn Express Madison IN

10/10 Excellent

KATHLEEN, SAN DIEGO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we reserved was "not available" when notified by the hotel in the morning, so we were to be put in a different handicap one. When we arrived at 3pm, the "new" room wasn't ready - but the one we HAD requested WAS. So we were given our original choice which was better for us anyway. Go figure. It's a lovely room and much handier than a "regular" room for us older folks. Things are within reach and the grab bars are safer for us.
Stayed 1 night in Dec 2023
Response from Dean on Dec 24, 2023
Dear Guest,Thank you for taking the time to share your experience with us. We are delighted to hear that despite the initial hiccup with the room reservation, we could accommodate you in the room you originally requested. We apologize for any inconvenience caused by the temporary change and appreciate your flexibility.It's wonderful to know that you found the room to be lovely and more suitable for your needs. We understand the importance of providing a comfortable and accessible environment, especially for our valued guests. Your feedback about the room amenities, such as grab bars and accessibility features, is greatly appreciated.We're thrilled that you had a positive overall experience and that our efforts to make your stay enjoyable were successful. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,Holiday Inn Express Madison IN

8/10 Good

Caroline C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient hotel with a friendly staff.
Stayed 1 night in Dec 2023
Response from Dean on Dec 15, 2023
Dear guest, Thank you for your review! We're happy to hear you enjoyed your stay with us. We pride ourselves on providing a clean and convenient environment, and it means a lot that you noticed the friendliness of our staff. Please come back and visit us again soon!"Thank you.

10/10 Excellent

James

Stayed 2 nights in Dec 2023

8/10 Good

Charles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value. Staff was friendly and responsive. Included breakfast was above average with many choices. Two issues: The in-room safe was inoperative and couldn't be fixed. Hotel management offered us another room, which was a good gesture on their part. Also, the safe is located at the bottom of the room's closet, making access difficult. It should be located higher in the closet.
Stayed 2 nights in Nov 2023
Response from Dean on Nov 9, 2023
Dear guest,Thank you for your feedback on your recent stay at our hotel. We're glad to hear that you found our value, staff, and breakfast to be above average. We're sorry to hear that you had two issues during your stay: the inoperable safe and its inconvenient location.We appreciate you bringing these issues to our attention. We've investigated the problem with the safe and have taken steps to ensure that it is repaired and working properly. We have submitted the request and waiting for the approval to move the safe to a higher position in the closet.We value your feedback and appreciate your patience as we work to improve our hotel. We hope that you will give us another chance to show you our commitment to providing our guests with a great experience.Thank you.

10/10 Excellent

Ernie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dean on Nov 9, 2023
Dear valued guest,Thank you so much for your 10/10 review! We're so happy to see that you enjoyed your stay with us. Our staff is our greatest asset, and we're always striving to provide our guests with the best possible experience. Also, cleanliness and a convenient location are other great features that we can offer.We hope to have the pleasure of welcoming you back to our hotel in the future!Thank you.

10/10 Excellent

Victoria

Stayed 2 nights in Oct 2023
Response from Dean on Nov 9, 2023
Dear valued guest,Thank you so much for taking the time to leave us such a glowing 10/10 review. We are thrilled to see that you had an exceptional stay with us and that you were so impressed with our hotel's cleanliness, amenities, and service.We are honored that you chose the Holiday Inn Express Madison Indiana for your recent visit and are grateful that you shared your wonderful feedback.Thank you.

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Dean on Oct 10, 2023
Dear Guest,Thank you for taking the time to give a review of your recent stay at our hotel. We are so glad to hear that you had a positive experience overall and that you enjoyed your stay.Thank you again for your feedback. We hope that you will give us another chance to serve you in the future.

10/10 Excellent

Linda F

Stayed 1 night in Sep 2023
Response from Dean on Oct 20, 2023
Dear Guest,Thank you for your positive review. I am so glad to hear that you enjoyed your stay with us!We look forward to welcoming you back to the hotel in the near future.Thank you.

10/10 Excellent

Shari

Stayed 1 night in Sep 2023
Response from Dean on Oct 20, 2023
Dear Guest,Thank you so much for giving us a 5-star review! We are so glad to see that you enjoyed your stay at our hotel.Your feedback means a lot to us. I am very pleased tohear that our staff made your stay pleasant.We hope to have the opportunity to welcome you back to our hotel again soon!Thank you.

10/10 Excellent

Randall

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to if you come from the north on 421. Newest hotel on top of the hill.
Stayed 3 nights in Sep 2023
Response from Dean on Sep 22, 2023
Dear guest,Thank you for sharing your feedback! We’re glad to hear that the hotel was easy to access, especially if you’re coming from the north on 421. The location on top of the hill offers an advantage to the convenience of reaching the other unique local businesses. We hope you had a pleasant stay and enjoyed your time here.If you have any more questions or need further assistance, please feel free to ask. We’re here to help!Thank you.

8/10 Good

Jennifer T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet dirty, mushy
Stayed 2 nights in Sep 2023
Response from Dean on Sep 28, 2023
Dear guest,Thank you for your recent stay at our hotel and for taking the time to leave a review. We are always looking for ways to improve our services and appreciate your feedback.We are very sorry to hear that you found the carpet to be dirty and mushy. This is not up to our usual standards, and we have taken steps to address the issue. We have had the carpet professionally cleaned and inspected, and we are confident that it is now in good condition.We understand that this experience may have detracted from your stay, and we sincerely apologize for any inconvenience it caused. We hope that you will give us another chance to show you the level of service that we are known for.Sincerely

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like them charging me $100. in case I "TRASHED THE PLACE" on my credit card. Now I have to TRUST THEM to take it off my card when they find the room ok. When I stayed at a Holiday Inn Express in Montgomery AL they only put $30. on my card. They must have some really shaky customers.
Stayed 3 nights in Sep 2023
Response from Dean on Sep 15, 2023
Thank you for taking the time to leave us a review. We're sorry to hear that you didn't like the 100 incidental deposit. We understand that it can be inconvenient to have a hold placed on your credit card, but it is a standard practice in the hotel industry. The amount changes and depends on the location as well.The purpose of the incidental deposit is to have the card information of the guest on file. Especially, when the reservation is pre-paid. In those cases, hotels do not get the card information of the guest.We appreciate your feedback and we will take it into account when reviewing our incidental deposit policy. We hope you will consider staying with us again in the future.

2/10 Terrible

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was lot of variety always hot really good pool is Little outdated but it was relaxing only down fall is ice machine are only on 1 st 2nd floor we stay on the 3 rd. Overall a nice place to stay only minutes from downtown store Stay here every time we come to Madison
Stayed 2 nights in Sep 2023
Response from Dean on Sep 5, 2023
Hi JOHN,Thank you for taking the time to write a review of our hotel. We appreciate your feedback, both positive and negative.We are glad to hear that you enjoyed the breakfast and the pool. We are also happy that you found our location convenient.We understand that the lack of ice machines on the third floor was a disappointment. We apologize for any inconvenience this may have caused. We will look into adding more ice machines to the third floor in the future.We appreciate your continued support and hope to see you again soon.

10/10 Excellent

Rodney

Stayed 1 night in Sep 2023

10/10 Excellent

Sharon

Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Very outdated mattress. Flat pillows. Mirrors all smudged with who knows what?! Needs upgrades terribly.
Stayed 2 nights in Aug 2023
Response from Dean on Aug 23, 2023
Dear guest,Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for the disappointment you experienced during your time at our hotel.We understand the importance of a good night's sleep, and we're sorry to hear that the mattress and pillows did not meet your comfort needs. Your comments regarding the outdated mattress and flat pillows have been noted, and we will certainly look into ways to improve the sleeping experience for our guests.Maintaining cleanliness and ensuring our facilities are in pristine condition is a top priority, and we will address this issue with our housekeeping team to prevent similar situations from occurring in the future.Your feedback is invaluable to us as it helps us identify areas for improvement. We appreciate your candid comments and assure you that we take them seriously.We value your input and hope to have the chance to regain your trust.Thank you.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meets Expectations
I felt this property met my expectations. Wanted to stay close to downtown Madison and feel safe. The property was close enough to what we wanted to see and we felt safe.
Stayed 1 night in Aug 2023
Response from Dean on Aug 23, 2023
Dear guest,Thank you for taking the time to share your thoughts about your recent stay at our property. We are pleased to hear that our hotel met your expectations and provided you with the convenience and safety you were seeking during your visit to downtown Madison Indiana.It's wonderful to know that our location was well-suited to your needs and allowed you to easily access the attractions and areas you wanted to explore. Ensuring the safety and comfort of our guests is a top priority for us, and we're glad to hear that you felt secure during your stay.We look forward to welcoming you back for another enjoyable stay.Best regards.

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and close to down town area and recommended eating places!
Stayed 1 night in Aug 2023
Response from Dean on Aug 21, 2023
Dear Happy Guest,Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay at our hotel. We take great pride in providing our guests with excellent service and a convenient location.We are happy to hear that you enjoyed the close proximity to downtown and the recommended eating places. We know that it is important for our guests to be able to easily explore the city, and we are committed to providing them with the best possible experience.We hope you will stay with us again soon!Sincerely,DeanGM

10/10 Excellent

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so friendly and the room was spotless!!!
Stayed 1 night in Aug 2023
Response from Dean on Aug 21, 2023
Dear happy guest.Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.Have great day.

10/10 Excellent

Ashraf

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Dean on Aug 9, 2023
Dear Guest. I appreciate your positive feedback about the Holiday Inn Express Madison IN. We do take pride in catering to our guests' needs the best way we can. I hope your next stay is just around the corner.Thank you and take care.

10/10 Excellent

Robert, KOkomo

Stayed 1 night in Aug 2023

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Dean on Aug 1, 2023
Thank you for sharing a review of your recent experience. Our team here at the Holiday Inn Express Madison IN is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.Thank you.

2/10 Terrible

Bill

Stayed 1 night in Jul 2023
Response from Dean on Aug 1, 2023
Dear guest.I am very disappointed to hear that you found our service to be below your standards. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you.We look forward to welcoming you back soon.

10/10 Excellent

Raymond, Berwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by how nice my stay was. The staff was very friendly. The breakfast selection was good and the hotel was very clean. I did not work out so I can’t comment on the workout room.
Stayed 1 night in Jul 2023
Response from Dean on Aug 1, 2023
Dear happy guest.I am glad to hear that you enjoyed your stay with us. I am glad to hear that we will be your top choice when you visit Madison Indiana.We hope to welcome you back to the hotel in the near future.Thank you.

6/10 Okay

Patricia

Stayed 3 nights in Jul 2023
Response from Dean on Aug 1, 2023
Thank you for your review. I am disappointed to hear that this stay didn't meet your expectations. We do hope you give us another chance as we will definitely improve our services. Thank you and look forward to seeing you soon.

8/10 Good

Bric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Dean on Jul 18, 2023
Thank you for taking a moment to share your experience at the Holiday Inn Express in Madison IN. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon.Thank you.

10/10 Excellent

Cathy

Stayed 1 night in Jul 2023
Response from Dean on Aug 9, 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again at our hotel soon.Thank you.

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Dean on Jul 5, 2023
Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at the Holiday Inn Express in Madison IN. We hope you’ll visit us again soon.Thank you.

10/10 Excellent

Rick, Frankfort

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful!
Stayed 1 night in Jun 2023
Response from Dean on Jul 5, 2023
Thank you for taking a moment to share your experience at the Holiday Inn Express in Madison IN. We’re proud to deliver great value to our guests, so we’re delighted that you found our service impressive. We hope you’ll visit us again soon.Thank you.

8/10 Good

Teresa

Stayed 1 night in May 2023
Response from Dean on Jul 5, 2023
Thank you for taking a moment to share your experience at the Holiday Inn Express in Madison IN. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon. Thank you.

10/10 Excellent

Madonna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and nice. Staff was friendly and helpful.
Stayed 2 nights in Jun 2023
Response from Dean on Jul 5, 2023
Thank you for providing feedback on your recent experience at the Holiday Inn Express in Madison IN. We take pride in providing a clean and comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.Thank you.

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
This motel was clean and quiet and the staff was friendly. They had a good hot breakfast and plenty of coffee. The only drawback that I found is there was no ice machine on the 3rd floor, but that's being picky. Good place overall
Stayed 4 nights in Jun 2023
Response from Dean on Jun 20, 2023
Dear Traveler. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made you feel at home. This is really one of the things that we try to maintain in our hotel. And yes, our hot complimentary breakfast is the best in town! We are so proud of it and the team.Hoping to see you again soon. Thanks.

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
convenient location close to madison old town
Stayed 1 night in Jun 2023
Response from Dean on Jun 12, 2023
Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Were you able to explore the area? If not, you can visit us again and we are happy to share with you the must-visit attractions.Hope to see you soon.Thank you.

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Dean on Jun 12, 2023
Dear Happy Guest,Thank you so much for taking the time to leave us a five-star review! We’re thrilled to hear that you enjoyed your stay with us and that our staff was able to provide you with excellent service. We appreciate you and hope to have the pleasure of welcoming you back soon.

8/10 Good

Julia

Traveled with family
Staff was nice. We wanted to check in a little early, when I called staff person seemed annoyed at request as they said they had 50 people check out that day. I reserved /paid for two rooms-they requested my ID and the person staying in the other rooms, which I didn't undertstand
Stayed 1 night in May 2023
Response from Dean on Jun 12, 2023
Dear Madison Visitor,I am sorry to hear that you had a less than satisfactory experience at the hotel. I will make sure that all our front-desk agents are trained properly and meet guests' requests as much as possible. We ID everyone at check-in time to prevent card fraudulent charges and all other privacy-related issues.Thank you for your patience. We hope you give us another chance!Have a great week!

6/10 Okay

Ramona

Stayed 1 night in May 2023

10/10 Excellent

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked breakfast Pool gym facility was really nice
Stayed 2 nights in May 2023
Response from Dean on May 30, 2023
Thank you for taking a moment to share your experience at the Holiday Inn Express in Madison IN. We’re proud to deliver great value to our guests, so we’re delighted that you found our service to be extra special. We hope you’ll visit us again soon.Thank you.

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Dean on May 10, 2023
Dear happy guest,Thank you for your positive review. I am so glad to hear that you enjoyed your stay with us! Lookingforward to welcoming you back soon.Have a great week.Thank you

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Dean on May 3, 2023
Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest at the Holiday Inn Express & Suites Madison IN.Warm regards,DeanGM