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Reviews of Motel 6 Madras, OR

2 out of 5
Motel 6 Madras, OR
1539 Us 97, Madras, OR

Reviews

8.0

Very Good

Rating 10 - Excellent. 178 out of 523 reviews" "
Rating 8 - Good. 209 out of 523 reviews" "
Rating 6 - Okay. 85 out of 523 reviews" "
Rating 4 - Poor. 34 out of 523 reviews" "
Rating 2 - Terrible. 17 out of 523 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fredrick, Christmas Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Amanda on Apr 12, 2024
Thank you so much for your review. We appreciate you taking the time to let us know how we are doing. Hope to see you again soon.

6/10 Okay

John

Traveled with group
Liked: Cleanliness, staff & service
Overall good value. Nothing special
Stayed 1 night in Apr 2024
Response from chyanne on Apr 6, 2024
Thanks for your response.

6/10 Okay

Chandra

Liked: Staff & service
OK for a quick night stop on our way through. Nothing special.
Stayed 1 night in Mar 2024
Response from P Mistry on Mar 26, 2024
Thank you Chandra for leaving a review. Hope to see you again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from P Mistry on Mar 19, 2024
Thank You

8/10 Good

Barry

Liked: Cleanliness, staff & service
friendly staff
Stayed 1 night in Mar 2024
Response from P Mistry on Mar 19, 2024
Thank you for staying with us.

2/10 Terrible

Mckayla

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sucked
Stayed 1 night in Feb 2024
Response from Nancy Y. on Feb 14, 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Nikki

Stayed 1 night in Jan 2024
Response from P Mistry on Feb 20, 2024
Thank You

8/10 Good

Nikki

Liked: Cleanliness, staff & service
Surprisingly good
Great service, clean room, fantastic price. Only negative is loud plumbing heard from above room, but it's expected for budget motel.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Nikki, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 Terrible

Cozette

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Beware…BED BUGS
My hands, arms and torso are full of bed bug bites and my deadbolt would not lock.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on Jan 8, 2024
Hi Cozette,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of Madras
Best staff and hotel. They really care about your stay. Will stay there every time.
Stayed 1 night in Dec 2023
Response from Nancy Y. on Dec 21, 2023
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

6/10 Okay

Natale

Response from P Mistry on Feb 20, 2024
Hope we can accommodate you in the future.

8/10 Good

Ann

Traveled with partner
Liked: Staff & service
Disliked: Amenities
swimming pool was very nice and warm. Building is run down and needs a paint job. No other amenities. It met our need for the trip to go to the casino in warm Springs. Most of the restaurants in Madras close by 9 but we were able to go to Abbys which was nice.
Stayed 1 night in Sep 2023
Response from Beth on Nov 4, 2023
We are sorry your stay was not satisfactory.

6/10 Okay

Kellie

Liked: Cleanliness, staff & service
First room had power out in part of the room. Fridge and bathroom did not have power. Changed rooms and it was fine, but loud throughout the evening/overnight
Stayed 1 night in Oct 2023
Response from chyanne on Oct 23, 2023
Thank you for letting me know I will have the manager look into it, and if you come back in the future we will try and accommodate you.

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from chyanne on Oct 21, 2023
Thank you for the review we appreciate it.

10/10 Excellent

Carl

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from chyanne on Oct 20, 2023
We are glad that your stay was to satisfaction, we truly appreciate the positive reviews. Thank you and we hope to see you again!

10/10 Excellent

Irina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly stuff. Loved the rock collection in the lobby.
Stayed 1 night in Sep 2023
Response from chyanne on Oct 27, 2023
Thank you for your lovely review. We appreciate it, and are glad you enjoyed your stay! Thank you for choosing us for your stay!

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Amanda on Oct 10, 2023
Thank you Oscar for the great review. Our hope is to see you again in future stays.

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from chyanne on Oct 6, 2023
We are excited to know that your stay was to your liking.Motel 6 appreciates your review and are happy to have you stay again with us in the future.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
About what you would expect for the price
Light switch in bathroom was broken and could have caused an electrical shock. That shows the lack of attention to basic safety issues.
Stayed 1 night in Sep 2023
Response from chyanne on Sep 28, 2023
I'm sorry that there was an issue with the light switch, as it starts to slow down due to the season, we are slowly fixing up the rooms. We would hope you try us again in the future. Thank you for noticing and replying so that we can address the issue.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from PMistry on Sep 26, 2023
Thank you Guest for the wonderful rating.

6/10 Okay

Ron

Traveled with family
The pool was clean and delightful. However the refrigerator in our room didn’t work. Otherwise we could sleep since it was quiet enough. Miss the restaurant/bar next door since it’s now closed
Stayed 1 night in Aug 2023
Response from chyanne on Sep 23, 2023
We are sorry that the refrigerator was not working I will let our maintenance man know of this this issue and thank you for letting us know.

6/10 Okay

Scott

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Amanda on Sep 19, 2023
Thank you Scott for giving us a rating. We appreciate it and hope to see you again. As always, thank you for choosing Motel 6 for your stay in Madras.

6/10 Okay

Genette

Business traveler, Traveled with pets
Liked: Staff & service
The bed was comfortable, nice hot shower and it was fairly quiet. The window mini blinds in my room were very dated and dirty. So much light coming into the room made it very difficult to sleep. I won’t stay there again.
Stayed 1 night in Sep 2023
Response from chyanne on Sep 15, 2023
We are sorry for that we are slowly rotavating, we hope that you try us again in the future. Thank you.

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from chyanne on Sep 14, 2023
I am so glad you enjoyed your stay and that it was a positive experience for you. We hope to see you again.

8/10 Good

Linda

Traveled with group
Liked: Cleanliness, staff & service
It was fine.
Stayed 1 night in Sep 2023
Response from chyanne on Sep 8, 2023
Thank you for your response.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A stop while passing through.
Stayed 1 night in Sep 2023
Response from Beth on Sep 5, 2023
Thank you for staying at Motel 6. We hope you enjoyed your stay and hope to see you again.

6/10 Okay

Mary

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the greatest
This was a very basic room. Not the cleanest ( mostly dusty) but not grimy either. The rooms were worn. I would not say it was worth the price. However, the people working there were lovely
Stayed 1 night in Aug 2023
Response from Beth on Aug 28, 2023
we are sorry about your room. Thank you for the feedback. I would also like to thank you for your kind words. I hope you have a wonderful day.

10/10 Excellent

Merrilee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Madras gathering
The family had about 10 rooms rented and it was wonderful. The pool was very clean and fantastic. Room quiet and clean. Great visit
Stayed 2 nights in Aug 2023
Response from chyanne on Aug 26, 2023
We are so pleased you and your family were comfortable.Also we do appreciate your wonderful feedback it lets us know we are doing our best at keeping the light on for our guests.

8/10 Good

Virginia

Liked: Cleanliness, staff & service, room comfort
it was clean and neat but in need of repair and painting and like many other Motel 6's lacking any amenities. We were not planning to spend more than one night so it was doable.
Stayed 1 night in Aug 2023
Response from Amanda on Aug 22, 2023
Thank you, Virginia, for your review. We definitely are going to use the Winter to do some of the repairs and paint needed in the rooms. To keep our rates affordable and lower than others, do not provide some of those amenities in the room but some are available in the lobby so always ask a front desk agent. Thank you so much for staying with us and we hope to see you again soon.

10/10 Excellent

Julie, Mariposa

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Room clean and pleasant. Shopping close by. Nice motel for the price.
Stayed 1 night in Aug 2023
Response from chyanne on Aug 4, 2023
Thank you so very much we truly are appreciative and are happy to have had you as a guest. We hope to see you in the future!

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Met expectations. Nothing fancy.
Stayed 1 night in Jul 2023
Response from Amanda on Aug 1, 2023
Thank you James for your review.

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
Front staff was very accommodating, rooms were very clean, we will stay there again
Stayed 1 night in Jul 2023
Response from Amanda on Aug 1, 2023
Thank you Terry for the great review. We hope to see you again.

8/10 Good

Ran

Liked: Cleanliness, staff & service, amenities
The facility is older than the motel 6's that i stayed with before. Clean beds and working applicants. Many smokers and drinkers were in the hallway.
Stayed 1 night in Jul 2023
Response from chyanne on Jul 30, 2023
Thanks for your feedback

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice easy stay
Stayed 1 night in Jul 2023
Response from chyanne on Jul 30, 2023
Thank you so much for the feeback

2/10 Terrible

Angela

Stayed 1 night in Jul 2023
Response from chyanne on Jul 30, 2023
We are sorry your stay was not to your liking we hope you would give us another chance.

8/10 Good

Delfina

It was in a good location, felt save
Stayed 1 night in Jul 2023
Response from chyanne on Jul 26, 2023
Thank you so much for the review! We are glad you enjoyed your stay here with us. We hope to have you back in the future!

8/10 Good

Rokin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Its one of the better Motel 6 I have stayed at, it was very clean, a good person at the desk was very helpful. Only the room did not have a hair dryer , which was mentioned . But other than that it was nice Motel
Stayed 1 night in Jul 2023
Response from Amanda on Jul 25, 2023
Dear Guest,Thank you for the great review. We appreciate you taking the time to respond. Next time we do have haor dryers and other items available by request in the lobby so please do not hesitate to ask. We hope to see you again soon.

6/10 Okay

Terry

Stayed 1 night in Jul 2023
Response from Amanda on Jul 25, 2023
Hello Terry,Thank you for taking the time to leave us a rating. If there is anything we can do to improve, please let us know. Your feedback is appreciated and helps us know how we are doing. Thanks again.

10/10 Excellent

Mireillie

Stayed 1 night in Jul 2023
Response from chyanne on Aug 12, 2023
We are glad that you had a great experience, and we truly appreciate your positive feedback.

10/10 Excellent

Beth

Stayed 1 night in Jul 2023
Response from chyanne on Jul 16, 2023
We are happy your stay with us was a great experience we truly appreciate the positive feedback, hope to see you again in future. Thank you

10/10 Excellent

karen

Stayed 1 night in Jul 2023
Response from chyanne on Jul 13, 2023
We are very happy that you had a comfortable and splendid stay. It lets us know we are doing our best to make sure every stay a memorable one. Thank you

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Amanda on Jul 12, 2023
Thank you Frank for the great review. Hope to see you soon.

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Amanda on Jul 12, 2023
Hi Karen,We appreciate the wonderful review. Thank you so much and our hope is to see you again soon.

4/10 Poor

Carol

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Usually a pleasant enough place to stay. On July 8th we were put in a different section of the complex. It was awful. Weird and rundown. Never would I stay there in that part of the hotel again. We aren’t “fancy” but it was bad. 😖
Stayed 1 night in Jul 2023
Response from Amanda on Jul 10, 2023
Hi Carol,Sorry to hear about your recent stay. We apologize and hope you give us another chance. Have a wonderful week.

8/10 Good

Andrea

Stayed 1 night in Jul 2023
Response from chyanne on Jul 7, 2023
Thanks for your feedback we are happy that your stay was comfortable and nice, we hope to see you again soon.

6/10 Okay

robert

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023
Response from chyanne on Jul 4, 2023
We are sorry that your stay was not 5/5 we hope that you would give us another chance in the future to comandante you. Thank you for your feedback have a nice day!

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall
Stayed 1 night in Jun 2023
Response from chyanne on Jun 28, 2023
Thank you for the feedback your response is much appreciated.

4/10 Poor

Glenda

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Room smelled like a sweaty person. Not sure where odor was coming from. Dog area was gross.
Stayed 2 nights in Jun 2023
Response from chyanne on Jun 29, 2023
Dear Guest, thank you so much for leaving us your feedback. We are addressing the issues you have expressed. It is our goal to make each guest as comfortable as possible so we hope that you can give us another chance. Thank you again

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The hotel wasnt bad other than items that were already used in our bathroom. The cleanliness was not the best either.
Stayed 1 night in Jun 2023
Response from chyanne on Jun 29, 2023
We apologize for your room not being cleaned to expectation. Here at Motel 6 we strive to have each an every room clean and comfortable, so we are truly sorry for the inconvenience. We have addressed this issue with the housekeepers and we hope that you give us another chance to accommodate you in the future.

8/10 Good

Dale

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from chyanne on Jun 26, 2023
we appreciate your feedback, thankyou and we hope to see you again soon.