I love all the staff,they are all very attentive & very professional.The Hotel are very close for all the Tourist sight seeing. Airport are very close to the Hotel about 5 miles US Embassy are only 1/4 mile, Good shopping store are about 1/2 a mile. If you are coming @ night or even day time. I strongly advise to used the Hotel Transportations, than the local Taxi. Most of them will not put the meter down,they want to negotiate the price. And they will charged you arm & leg. I paid 750.00 Pesos ( around $15.00 )..But I know I am safe.