Exterior
Check availability

Reviews of Comfort Inn Marion

2.5 out of 5
Comfort Inn Marion
2700 I-55 Service Rd, Marion, AR

Reviews

7.8

Good

Rating 10 - Excellent. 262 out of 727 reviews" "
Rating 8 - Good. 255 out of 727 reviews" "
Rating 6 - Okay. 93 out of 727 reviews" "
Rating 4 - Poor. 63 out of 727 reviews" "
Rating 2 - Terrible. 54 out of 727 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Don

Traveled with family
Liked: Amenities
Staff very helpful. Seems like an older place. Bathroom not totally cleaned and had a funny smell. My moms non smoking room smelled of cigarettes. The lady at the desk brought an air purifier to her. The rooms were spacious And amenities were ok. Ok for one night stay
Stayed 1 night in May 2024

2/10 Terrible

Joyce

Stayed 2 nights in Apr 2024

4/10 Poor

Sharrie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The mirror was broken. They were not accommodating. The floors were dirty.
Stayed 1 night in Apr 2024

10/10 Excellent

julie

Liked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property / room is old and needs to be updated. People were friendly and breakfast was excellent!
Stayed 1 night in Apr 2024

2/10 Terrible

Beth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had a room which was very icky. Carpet badly stained and disgusting. Bad smell. Just not clean. First time I've ever checked for bed bugs. HORRIBLE FEELING. AND ... room in front of building, ground level with HUGE parking lot light shining right into the window with curtains that did not close. Had to hang bed cover in window. Why would you do that? People are trying to sleep?
Stayed 1 night in Apr 2024

10/10 Excellent

Leonard, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024

2/10 Terrible

Jose

No internet
Stayed 1 night in Mar 2024

2/10 Terrible

Muhammad

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When we enter the the hotel room blankets were messy And not clean yellow stains on bedsheet alcohol in room and bathrooms were stinky
Stayed 1 night in Mar 2024

4/10 Poor

mike

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room looked like it hasnt been cleaned since the property was opened.
Stayed 2 nights in Feb 2024

4/10 Poor

Ticie

Disliked: Cleanliness, staff & service, property conditions & facilities
The phone didn't work had trouble with the TV and asked for a late check out and they rushed me out
Stayed 1 night in Feb 2024

10/10 Excellent

AKIHIRO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Daisuke

Liked: Staff & service, property conditions & facilities
A
Stayed 1 night in Jan 2024

4/10 Poor

Lindsay

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
The staff was very friendly and the room size was good but outdated. There were several stains on the carpet and the bathroom door had a gap in it. Being so close to the interstate it was very noisy. The windows could use some sound proofing.
Stayed 1 night in Jan 2024

6/10 Okay

Terry John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and rooms clean. But said several days with no room service. Bed never made
Stayed 4 nights in Jan 2024

8/10 Good

Peggy, Edgerton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Melvin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Sandy

Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
This was listed as a ‘good’ hotel, 3 stars on Hotels.com app. Our stay was fine, but this is not a 3 star hotel. Therefore, it was very over priced for the type of hotel it was.
Stayed 1 night in Dec 2023

10/10 Excellent

Jeremy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and clean
Stayed 1 night in Dec 2023

4/10 Poor

Charlotte

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
N/a
Beds were hard. Could use more cleaning.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ernest

Good place to stay.
Stayed 1 night in Dec 2023

6/10 Okay

Jay

Liked: Staff & service
OverNight
Cooling system was very loud and sounded like it could stop working at any tim, very hard to sleep with all the noise from it. Bed pillows were very small more like a couch pillow.
Stayed 1 night in Nov 2023

8/10 Good

Toni

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

6/10 Okay

kristin

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2023

4/10 Poor

Clinton

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel was not clean
Stayed 1 night in Oct 2023

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and Convenient
Stayed 1 night in Oct 2023

6/10 Okay

Melissa

Traveled with family
Just a place to sleep
It was just a place to sleep. Vending machines did not work, and there was no place to even buy a bottle of water Without leaving the hotel.
Stayed 1 night in Sep 2023

2/10 Terrible

DMoney870

Disliked: Cleanliness, property conditions & facilities
Naw
Stayed 1 night in Sep 2023

2/10 Terrible

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

6/10 Okay

Carol

Stayed 1 night in Aug 2023

2/10 Terrible

Griselda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Believe all the negative reviews, they are all true. I have never stayed in such low standard hotel. It was very pricey for very low quality. From the moment you walk in the lobby you are greeted with a distinct musty scent. The front desk personnel was indifferent about greeting her guests. At one point she flung my credit card back at me. Ibteied to cancel my reservation but from the previous comments it sounded like i would just be gifting them my money. Walking into the room it greeted us with nice sticky floors. The bed looked dirty and i did not want to use the facilities much less touch anything. All i wanted was the night to to turn into morning so i could leave immediately. Breakfast was gross according to my son and he's not picky. I stopped at Chicfila for breakfast for us. I always stay at IHG properties but made an exception. Never again!! Warn the others!! Just keep driving!
Stayed 1 night in Aug 2023

8/10 Good

Elizabeth

Disliked: Property conditions & facilities
toilet paper dispenser was hanging by a thread and fell off the wall. It was pulled out of the plaster when I arrived. Floor feels greasy in bathroom.
Stayed 1 night in Jul 2023

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the accessibility of the room. Very close to the entrance
Stayed 1 night in Jul 2023

6/10 Okay

Timothy

Business traveler, Traveled with family
The hotel was ok. The sheets were clean but you could tell they were old as they were dingy in appearance. The bathtub faucet ran constantly and when we checked in, the employee was having a personal phone conversation the entire time. Most hotels the staff explains the amenities, wifi, breakfast offerings, etc., however the lady was brief and more interested in her phone conversation. She wasn't rude by any means, but I make the assumption that when staying at a hotel, the staff obligation is to make a guest feel welcomed.
Stayed 1 night in Jul 2023

8/10 Good

JUAN NELSON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2023

6/10 Okay

Nicholas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Gerald, Cypress

Traveled with partner
Liked: Cleanliness, staff & service
Hotel is dated for the price. Staff was exceptional and friendly. Area was noisy, being next to freewy
Stayed 1 night in Jul 2023

4/10 Poor

Sherry

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy in Memphis Arkansas
No swimming pool for my kids wasn’t told before pool broken and my bath tub was broken water didn’t stay in the tub and the carpet was dirty. So I checked out day half early with no questions asked, they said a refund would be given back on my card . I have not received it yet.
Stayed 3 nights in Jun 2023

4/10 Poor

Juan, Austin

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Breakfast was very good
Stayed 1 night in Jul 2023

10/10 Excellent

Sara

Stayed 1 night in Jul 2023

2/10 Terrible

Scott

Stayed 1 night in Jul 2023

4/10 Poor

Annette

Traveled with family
Disliked: Cleanliness, staff & service
Uninviting
Clean sheets but stained. Desk clerk did not talk. I did mobile check in but it didn't work for the desk clerk, she asked for Drivers license and credit card. We were on second floor and there was a lot noise from room above. Will not stay again.
Stayed 1 night in Jun 2023

10/10 Excellent

Gloria

Traveled with group
Stayed 1 night in Jun 2023

4/10 Poor

Lori

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Our room was dirty - stained carpet, comforter, and shower curtain. Bugs under the sink, dirty mini fridge. The area was run down and had limited food options.
Stayed 1 night in Jun 2023

8/10 Good

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 1 night in May 2023

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023

4/10 Poor

Steven

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Had stayed here several times in the past. Sadly, the hotel has gone down hill. The room was not clean. Bathroom door was damaged. Air conditioner did not adequately cool the room. Breakfast was minimal. Hot items were cold. No milk or cereal. Machine even ran out of water. There are better hotels in Marion - recommend finding one. Will never stay here again.
Stayed 1 night in May 2023

10/10 Excellent

Patsy

Stayed 1 night in May 2023