6/10 Okay
Hung
Jan 20, 2024
Disliked: Property conditions & facilities
The unit that we were in was not well kept/maintained. The kitchen, appliances and furniture were old. The kitchen cabinet doors stayed open no matter how many times we tried to close them. Some of the furniture was broken and not usable. The entire unit is damp and dinky, especially the carpet and flooring. It's less than expected. We had no idea what type of unit we’ll get until we got into our room. At the time of booking there was no detailed information about the unit and there were no pictures other than some nice shots of somewhere else. What an unfortunate that we got stuck with this little dinky unit for 7 nights. SEVEN NIGHTS !!! The only thing we could do is to try to stay outside as long as we could. During our stay, we got a chance to talk with our next doors and they happily showed us their units. Both units (to the right and left of our unit) were a big contrast compared to ours. Their units were clean, brightly lit with a beautiful kitchen fully equipped with granite countertop and shiny stainless-steel appliances. We felt like we were cheated. With the kind of money that we paid, including tax and fees, for 7 nights we could have stayed in a much better and more comfortable place. We will never book with this property again, for sure.
Hung
Stayed 7 nights in Jan 2024