Outrigger Royal Kahana Reviews

Overall, this hotel was good. The room was comfortable and spacious and the views were great. The location was also very convenient, just a few minutes from Lahaina. One thing that surprised me was, upon check out, I was told that there was a cleaning fee of some $98 which was on top of the fees already paid through my booking the trip which, I thought, covered all costs associated with the room. Also, the HOA was apparently doing some construction to the exterior of the building and the construction happened to be directly outside our room door, drilling into the cement to apparently run some conduit. This lasted for a couple of days where the cement drilling could easily be heard in our room. That was not so great. Despite that, I believe our recent experience at the Royal Kahana was still a good one and the cost of the Royal Kahana is very competitive. Staying in this ocean-front one-bedroom condo was still more fun and more convenient, not to mention less costly, than staying in a room in a 4-star hotel.

We recently had another wonderful stay at the Royal Kahana (have been here 3 other times).... our1-bedroom suite on the 6th floor was very spacious, comfortable, and had a great view of the water. Sunsets on the lanai were spectacular! Love the full kitchen, everything was updated and suite was decorated nicely with "Ocean Motif". They have a nice pool area, clubhouse, and barbeque grills for your use. People are so friendly here--Carolyn at the front desk is full of helpful information and fun to talk to (she even remembered us from our previous visit!). The hotel is close to everything in the Kaanapali area. Parking is free at this resort (which is pretty much unheard of), and there is no daily resort fee like most other hotels charge, although there is now a cleaning fee added on at checkout, which we have not had to pay on previous visits.

Wasn't thrilled about the location. We paid extra for ocean view but it wasn't a great one. Wasn't aware that we would have no maid service throughout our stay OR that we would have to pay an extra $75 for a cleaning fee when departing. It wasn't awful for the price we paid, but I would stay elsewhere if I had to do it again.

Room a little outdated bed ok but overall great trip staff was very helpful and friendly view was amazing no complaints

This location is a condominium where condo's are privately owned but are rented out. It s a relatively old building but in good shape. The only possible drawback is the you need to drive into town or to a good beach location.

We stayed at room 907, and it was amazing! Although it was a bit overkill for a 4 day weekend, it was just awesome! We definitely had a great view of the ocean, and walking in the hallway, going to and from the elevator, had nice views of the mountain side.

The complex was attractive, nice location, and our unit (#208) had a "million dollar view", with spacious bed room and living area. However, the kitchen is in dire need of an update. We had NO hot water in the kitchen sink for the entire week of our stay, even after I reported the issue to the front desk on three separate occasions. At one point, I stopped a maintenance person on our floor on his way to another unit, and he worked on the kitchen sink faucet for about an hour and left without fixing it. The front desk stated a part had to be ordered to repair the faucet. The dishwasher was at least fifteen years old or older, with the top rack out of its track and broken, plus numerous vertical spokes literally broken off and missing, leaving essentially a large open area in the top rack to lay dishes flat or against the outside edge. Other small appliances in the kitchen were inferior, i.e., a toaster that would toast only two slices at a time, along with ancient coffee maker.

Disappointed in towels with holes. Old, worn carpets in room. A/C was not consistently working...likely bad thermostat. Kitchen needed more dishes. Not many restaurants within walking distance.

The hotel had everything we were looking for. It was so convienent to have a full kitchen and washer and dryer in our room. We were able to see whales and turtles from our lani. Got to see awesome sunsets from the hotel as well. The snorkeling was some of the best we had during our stay. It was within walking distances to places to eat and a store. Was within 10 minute driving to some wonderful beaches and shopping centers. We were able to rent our snorkling gear just across the street at Boss Frog's. The staff at the hotel were so pleasant to deal with. All very helpful. Only thing I wish that it had was a resturant on site. Would have been nice to just run downstairs to grab some food before heading out on our adventures. Overall we had a wonderful experience here!!

The location of this hotel being on the beach was pleasing. I did pick this hotel due to the excellent reputation of the Outrigger chain. The hotel is tired and in need of a good facelift. I was very disappointed by the lack of free Wifi considering most hotels provide it for free now. The kitchenette facilities were a bonus. The carpark is free but you have to get in quickly if you do not want to squeeze into undersized areas under the tennis court.