We sincerely apologize for the disappointing experience you had during your stay at our property. It's disheartening to hear that the condition of the pool, cleanliness, and maintenance issues fell short of your expectations. We take your feedback seriously and are committed to addressing these concerns promptly to ensure a much-improved experience for future guests. Your safety and comfort are paramount, and we deeply regret any inconvenience caused by the malfunctioning door locks. We appreciate your understanding and cooperation in resolving the issues, and we're glad we were able to refund a portion of your payment. We understand the importance of a seamless and enjoyable stay, especially when traveling with children. Your comments will serve as a valuable learning experience for us, and we will take all necessary measures to enhance the quality of our property. We hope you might consider staying with us again in the future, as we are dedicated to providing a much-improved experience. Thank you for your feedback and for choosing our property.

Thank you for taking the time to provide us with your feedback following your recent stay at our property. We appreciate your honest assessment of your experience, and we take your comments to heart as we continually strive to improve our guest experience. We are truly sorry for the issues you encountered during your stay, especially regarding the pool. Upon being notified of the sand in the pool, we promptly contacted the pool company, and they arrived the following day. We regret that you had to endure a 24-hour delay before the sand was removed from the pool. We also apologize for the problems you experienced with the doors and the presence of ants in the kitchen. These issues should not have occurred, and we will work diligently to address and resolve them to ensure a more comfortable stay for our guests in the future. We appreciate your kind words about the location and the unique experiences you had in the area, such as witnessing a night space launch and enjoying the beautiful, less crowded beach. It's great to hear that you made the most of your time in the area. We understand your decision to explore other options for your next visit, but we hope that you may reconsider and give our property another chance once we have taken the necessary steps to improve and provide a more enjoyable stay. Thank you for choosing our property for your vacation, and we hope to have the opportunity to welcome you back in the future to demonstrate the improvements we have made.

Firstly, we want to express our sincerest thanks for choosing our property for your stay and for taking the time to share your experience with us. We are truly glad to hear that you found the house beautiful and the location perfect. However, it is with great concern that we read about the issues you encountered during your stay. Please accept our deepest apologies for the oversight in cleanliness and the inconvenience with the sliding glass doors. This is certainly not the standard we strive for, and we are taking your feedback very seriously. We have addressed the cleaning concerns with our housekeeping team to ensure a situation like this does not occur in the future. We're also scheduling maintenance to inspect and repair the sliding doors and handles to prevent any further inconvenience for our guests. Despite these issues, we're heartened to know that you still found your stay wonderful overall. We are committed to making things right and would love to have the opportunity to host you again under improved circumstances.

Thank you for taking the time to share your feedback about your stay. We're thrilled to hear that you enjoyed the amazing beach and pool, and that the location worked well for your family of seven, including the baby. However, we're genuinely sorry to hear that the cleanliness of the house did not meet your expectations during your stay. Your comfort and satisfaction are very important to us, and we will be addressing this issue with our cleaning team to ensure that future guests have a spotless and enjoyable experience. We truly appreciate your feedback, as it helps us improve our services and make necessary adjustments. If you decide to visit our property again in the future, please do not hesitate to reach out, and we will do our utmost to ensure a more satisfying stay. Thank you for choosing our place for your family getaway.

Thank you so much for taking the time to share your wonderful feedback about your recent stay at our property. We are delighted to hear that you found our house clean and easy to access, and that you enjoyed the beautiful beach nearby. It was our pleasure to host you, and we hope to welcome you back in the future for another great beach getaway.

Cynthia, Thank you for taking the time to leave a review and for staying with us. We hope you consider us again the next time you're in Brevard

Thank you for your review and for staying with us! We hope you consider us again the next time you're in Brevard!

Thank you for understanding and we were glad that we were able to work through some of the issues that arose during your stay. We do our best to accommodate our guests and sometimes issues arise, but you guys are our top priority during your stay.

Thank you very much and we loved having you and your group! Hope to see you again soon Lindsay!

Thanks for understanding Christy and we are happy everything worked out for you and your group.

Thanks for the glowing review! We loved having you Nicholle!

Thanks for the glowing review! Hope to see you again soon

Mirza- Thanks for the kind words. Hope to see you again

Thanks so much Hillary! We loved having you and your group at our property. Hope to see you again.

Thank you for the review. We are thrilled you guys had a wonderful time.