Ratings based on 3,954 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from egypt

Nice hotel , infront of sunny isles beach

Posted Jul 26, 2015
Everything is good , the staff but the rooms should be renovated. I recommend this hotel for staying.
4 out of 5
Recommended
for Everyone
by A verified traveler from nantes

excellentes vacances dans un excellent hotel !!!!!

Posted Jul 24, 2015
Pros: la gentillesse du personnel, surtout Sai au front desk ! l'ambiance de cet hotel , la plage privé, la piscine et l'endroit superbe!!!!!
Cons: aucun!
Location: il y a beaucoup de commerces à proximité , supermarché et restaurant! le centre ville est à seulement 20 minutes de l'hotel en voiture !!!!
c'est la deuxième fois que nous allons à Newport Beachside et nous adorons cet hotel! il a un accès direct à la plage et sa piscine est superbe! il y a tous les commerces nécessaires à proximité et le centre est à seulement 20 minutes en voitures! Nous reviendrons !!!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 22, 2015
Nice hotel, great price, nice beach. Far from south beach, but a few min by bus to aventura mall. Plenty or restaurants and stores in front of the hotel like cvs, papajhons. great experiance.
1 out of 5
by A verified traveler from mumbai

An absolute nightmare

Posted Jul 20, 2015
Pros: The location is great given the proximity to the beach is excellent
Cons: Please train your staff better, they are in the hospitality business where the customer service and satisfaction should be of some importance.
I am extremely dissatisfied with my stay . Would not recommend anyone to book this hotel , the staff is unfriendly and rude. I had paid for a suite and unfortunately what I got was more like a basic ( not even delux) bedroom at their property. Feeling very cheated
2 out of 5
by A verified traveler

desk staff are poorly trained,terrible !

Posted Jul 16, 2015
Pros: THE ROOM
Cons: DESK STAFF AND MANAGEMENT!
Location: OKAY
not good ,with your front desk staff,talking to each other when attending client,a d much more!TERRIBLE!
3 out of 5
by A verified traveler from KC

Great location, very old hotel rooms

Posted Jul 14, 2015
Great location, very old decor and rooms. Great Beach view, they should renovate
3 out of 5
by A verified traveler from Austin, TX.

Housekeeping was wonderful! Everything else was ok

Posted Jul 13, 2015
Overal I rate it a 3 out of 5. I don't know about all rooms but the furniture needs to be updated on the 11th floor. Trying to find quarters for laundry was impossible too. Please put a coin machine in the laundry room! I do love the housekeeping personnel!
1 out of 5
by A verified traveler

Posted Jul 12, 2015
Really bad costumer service lying to costumer at the check in over charging for parking and breakfast
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2015
Good experience, but they should not charge for parking
3 out of 5
Recommended
for Everyone
by A verified traveler from toronto,on

hotel on the beach

Posted Jul 10, 2015
Pros: rooms adequate . friendly staff. great pool. bus stop in front of the hotel. Marshalls and Aventura closeby. Restaurants across the street.
Cons: provide coffee maker in room. access to coffee shop after 9pm. frequent this hotel often. not impressed. charged 2x for stay .
pleasant hotel.. located conveniently close to restaurants, shops, transportation and Aventura Mall. A comfortable hotel. room directly facing the ocean. The pool was great. Just needed to get there early enough for chairs. Loved the beach minutes or steps from the hotel. The staff were pleasant, helpful and friendly.