Ratings based on 2,072 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
82% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2014
Pros: The location was good. Nice pier off the ocean. The lobby area, restaurants etc were nice.
Cons: The carpeting in the rooms looked old
Overall the hotel was nice. The room we stayed in was a decent size. When we first arrived at our room, it had an odor, as my son said "it smelled like someone took a dump in the middle of the room".
3 out of 5
by A verified traveler

Newport

Posted Jul 21, 2014
Do not stay on the third floor. They have banquet rooms there. Loud. Also, you might want to bring plenty of towels from home. We asked several times for extra towels and they were not brought up.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans, La.

Luxurious and relaxing.

Posted Jul 21, 2014
Pros: Same as above. The appearance and the employees are the best.
Cons: The Concierge girls need to have much more knowledge of how to find ANYTHING a guest needs and to get it. I felt I was teaching them.
Location: The Sunny Isles location near Miami . It is family friendly. Two to three blks up the road is a Cuban coffee shop with authentic foods you must try.
First impression as we drove up was fabulous. The facade of the hotel is regal and tropical with the palm tree columns. Then the front desk with Hector at the helm was magnificent. What an asset the Newport has in Hector. The room was perfect. Spacious, and clean . The king size bed was made in such a tasteful way and the ceiling to floor windows overlooking the city , pool and ocean were spectacular. The AC worked great and we had a great time. The cabana rental for the beach for the day is well worth it, and the room service was speedy and efficient.The workers for the beach side amenities were also very efficient and speedy to please. I would have liked a cigar shop and a REAL ESPRESSO Cuban style on site but you can't have everything. The main restaurant was beautiful and ALL the workers were great and ready to please. Unfortunately the chef over cooked our steak but the Manager made all that right on our bill. Thank you Newport Hotel for a wonderful two days and nights.
3 out of 5
Recommended
for Everyone
by A verified traveler from California

Great location

Posted Jul 20, 2014
Pros: Beach location
Cons: Overall check in.
Location: Beachfront with some shopping across the street. Had to travel a long way for tour bus.
Had some problems at check in and was placed in wrong room. I had booked a ocean front room and was placed in a pool view room. Talked with front desk manager the next morning and she fixed the problem. The location was great, with beautiful beach front and nice pool. Good value for the price.
4 out of 5
Recommended
for Couples
by A verified traveler from Denver

Great for what we needed.

Posted Jul 20, 2014
Pros: Friendly staff
Cons: Cleaning and upgrades/maintenance
Location: The location was perfect for us but not on South Beach where it came up when I searched
We were in town one night and wanted to be close to South Beach, this hotel came up so I thought it was closer than it actually was. We had to catch a cruise at the port the following day so wanted something reasonably priced but near the beach. The hotel is older and the rooms needed a little additional TLC and cleaning, however the staff was wonderful! I needed some water around 10pm and the store in the hotel was closed. The concierge said that she would go open the store and get me some. When she was not able to, she had some sent up free of charge for me. I tried to give her a tip and she refused to take it. The actual hotel is not one that I would personally stay at long term, but is served its purpose for us and the staff made the difference.
4 out of 5
Recommended
for Everyone
by A verified traveler from denver

Great family hotel right by the beach

Posted Jul 18, 2014
This hotel was great for our family. Our girls (7 & 9) loved how they could go from the pool to the beach easily.
4 out of 5
Recommended
for Everyone
by A verified traveler from B. Toronto

Location! Location! Location!

Posted Jul 17, 2014
Great Sunny Isles, North Miami location. Restaurants, shopping, across Collins. Bus at door to Aventura. Shuttle to Sawgrass. On the ocean. New pier. Walking and fishing. 4 times at this hotel. Will return.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 15, 2014
Nice hotel .....don't take any package from hotel which they provide free
4 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Posted Jul 14, 2014
good price for the location and beach access, thanks!
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

I Would like to go back.

Posted Jul 12, 2014
Pros: The pool and that it's near the beach.
Cons: Dinner hours and menu.
Location: Location it's great, I love that public transportation is near.
It was a wonderful experience I enjoy staying in that hotel, I would love to stay longer period of time. I relax those days. Nice!