Ratings based on 3,425 Verified Reviews
They paid and stayed. We double-checked.
3.7 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified travelerfrom Austin, TX
Ok hotel is a nice locationPosted Feb 25, 2015
Pros: The location to the beach was exceptional! Unfortunately, it was really cold while we were there, but I can see the appeal for the location.
Cons: I recommend getting a concierge that knows a little about the area and that could be at least a little bit helpful for people coming from out of town.
Location: Not much to do nearby except go to the beach. There did not seem to be much of a nightlife or many restaurants that were walking distance.
We booked a night in this hotel mainly because of the location to the beach, which was wonderful. The hotel is just ok: -- the line to check in was long -- not sure why, it only took a couple minutes to actually check in -- we had to pay $20 to self park or $25 to valet -- we went with the valet , which did not take long and was pretty easy -- the lobby was freezing, we were shivering the entire time we had to wait in line -- the concierge was not helpful. She just pushed the tour and you get a $100 voucher, even after we told her we were only there for one night. When we asked for things to do close by, she recommended shopping at Marshals... No problem with Marshals, that's just not where I wanna shop when I am on vacay. We asked about the hotel restaurant and she told us about the previous night's special and the next night's special....hmmm, not helpful. -- the hotel restaurant was really good, the food was delicious, the drink were yummy (a little pricey, but not out of this world and they were GOOD!), the service was great. The best part of our stay was the restaurant! -- the bed was not very comfy, and the pillows were lumpy and uncomfortable -- we booked a room with a view and had a very nice view of the parking lot... I had read other reviews that said the same thing, but decided to try my luck. Overall, the stay was fine, but I would not stay here again and I would not recommend this place to my friends...it was not horrible, it just was not great.
for Everyoneby A verified traveler
My room could use new beds.Posted Feb 25, 2015
Good hotel overall except my side of the bed was saggy like the springs were shot. Overall nice hotel and beach.
by A verified traveler
You do not get a room reserved here.Posted Feb 24, 2015
Pros: It's next to the beach and there is access to a beautiful pier on the ocean.
Cons: Reserving rooms for people that pay for them!
Booked and fully prepaid a getaway over a month in advance at this hotel. Told them we would arrive 2 or 3 am on the day of and required a crib for our child. We were asked to call again the day of to remind them. We did so and were assured there was no problem. We arrived at the hotel and were told that they didn't have a room for us! This hotel overbooks and does not reserve rooms. We had to wait until the early morning for someone to check out and a room to be made. The first day there wasn't a crib ready either. The first day was a total disaster. Only compensation was that they would refund the first day through expedia and we got a free breakfast. They didn't contact expedia. We had to contact expedia and expedia contacted the hotel before we were told by expedia that we would be getting a refund for the first day. We were told later that a similar thing occurred to another resident of this hotel. Besides that, the service was fairly decent. A hotel that doesn't take care of its arriving guests can't be rated well though.
by A verified travelerfrom Reno, nevada
Very old and outdated hotelPosted Feb 23, 2015
The rooms are very outdated. The carpets all throughout the hotel are so old and dirty. The walls and doors are so thin you can not have any privacy. It is a very busy hotel for families and tourists.
for Everyoneby A verified travelerfrom de Buenos Aires
Sobre la playa y habitaciones de buen gusto!Posted Feb 23, 2015
Pros: La atención y el buen gusto de las habitaciones. Su buena ubicación.
Cons: El acceso a las luminarias. Hay un líquido que se llama Vernier que renueva los hermosos muebles de las habitaciones!!
Location: En un entorno de buen nivel, con excelentes medios de comunicación en todos los sentidos y a tiro de varios shoppings importantes!
Sentí que la relación precio-calidad era correcta. Nos sentimos muy a gusto en una suite!
for Everyoneby A verified travelerfrom Ottawa
Perfect for beach daysPosted Feb 22, 2015
The room was pretty old and a little run down but the pool area and beach access was amazing, they have a peir you can access free of charge with a great restaurant on it as well. The beach is great with awesome swimming and snorkeling near the pier. If your not staying in your room very often it's the perfect place for you.
for Familiesby A verified traveler
Clean, safe, on the beachPosted Feb 22, 2015
Pros: Pretty lobby, beach
Cons: Speed of elevators, size of hot tub, price
Location: Beach, restaurants, shopping
12 story hotel on the beach. restaurants,pool, Nice enough place. it was cheaper than most we looked at , slow elevators, restaurants add tip to your bill for a party of two.
for Everyoneby A verified travelerfrom S
School breakPosted Feb 20, 2015
Nice place. Some things need updating, otherwise, great place to stay.
for Familiesby A verified travelerfrom NY NY
Posted Feb 18, 2015
Pros: nice to walk out beach.
Cons: free wifi service in the room.
NO wifi service in the room. they said only public area but isn't easy get into internet.
for Everyoneby A verified travelerfrom Toronto
Good location hotel.Posted Feb 18, 2015
Cons: Windows are very dirty.
Location: Good restaurant on pierce.
When we arrived late at night, we received terrible room #807 in poor condition with huge noise from vent. We were moved to good room # 1109 next day fortunately.