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Reviews of Sheraton Miami Airport Hotel & Executive Meeting Center

3.5 out of 5
Sheraton Miami Airport Hotel & Executive Meeting Center
3900 NW 21st St, Miami, FL

Reviews

7.8

Good

Rating 10 - Excellent. 610 out of 1370 reviews" "
Rating 8 - Good. 318 out of 1370 reviews" "
Rating 6 - Okay. 162 out of 1370 reviews" "
Rating 4 - Poor. 123 out of 1370 reviews" "
Rating 2 - Terrible. 157 out of 1370 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

VERONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

8/10 Good

Karla, Saugus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a great choice with no issues.
Stayed 1 night in May 2024

10/10 Excellent

Nicquelle, Flushing

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel has a shuttle that runs every 15 minutes to the airport. Extremely convenient.
Stayed 1 night in May 2024

2/10 Terrible

Jason

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very dated and the room were not clean properly, it was very dusty, the walls are thin as you could hear talking from the room next door.
Stayed 1 night in May 2024

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful landscaping by pool area
Stayed 1 night in May 2024

4/10 Poor

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
We had troubles checking in. The clerk said we didn’t have three rooms reserved.
Stayed 1 night in May 2024

10/10 Excellent

Navindra

Stayed 1 night in Apr 2024

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Caleb

Traveled with partner
I liked it
Stayed 1 night in May 2024

6/10 Okay

Dianna

Traveled with partner
The rooms are old and need to be remodeled
Stayed 1 night in Apr 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in May 2024

4/10 Poor

Martha

Liked: Cleanliness, property conditions & facilities
Check in was a mess. Rooms not ready early and when they finally were ready they assigned 2 parties to my room
Stayed 1 night in May 2024

8/10 Good

Ernest

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Had to pay for parking and yet was lucky to find a parking place. Getting from parking to the room was not easy.
Stayed 1 night in Apr 2024

6/10 Okay

Ana luna

Disliked: Property conditions & facilities
Less staff at night with long line at register counter, customers are tired from their flight. Not accommodating.
Stayed 1 night in Apr 2024

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Martyn

Traveled with partner
Liked: Cleanliness, staff & service
No refrigerator in the room. Room was not near any food outlets.
Stayed 2 nights in Apr 2024

10/10 Excellent

gisela, Novato

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport. Convenient shuttle every 15 minutes. Quiet and Clean. Nice bed.
Stayed 1 night in Apr 2024

10/10 Excellent

jacquelynne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for an early flight. 24 hour shuttle service
Stayed 1 night in Apr 2024

8/10 Good

Dillan

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to travel without a vehicle
Stayed 3 nights in Apr 2024

6/10 Okay

Andre

Liked: Staff & service
6th floor had a wet carpet smell. And the bedroom window was dirty. Hard to view airport from my location. Sraff was helpful. Parking is a bit high for guess in my opinion.
Stayed 1 night in Apr 2024

10/10 Excellent

Jovan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Julian

Traveled with family and small children, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 4 nights in Mar 2024

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

8/10 Good

Phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place to stay
Stayed 1 night in Apr 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaned and Great Vibes with customers service. Bar was awesome food was ok.I ordered wings with fries.
Stayed 1 night in Apr 2024

2/10 Terrible

Omrit

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible, we’ve had a clogged drain and the engineer didn’t manage to resolve the issue. Management practically told me it’s a me problem.
Stayed 1 night in Apr 2024

8/10 Good

Jerry

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jorgeanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy and the staff who helped with my check in was very friendly and welcoming! Very impressed. Also there’s a free shuttle that comes often!
Stayed 1 night in Apr 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly; close to MIA, nice restaurant.
Stayed 1 night in Apr 2024

10/10 Excellent

Britni

Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2024

10/10 Excellent

Paul, Summerland Key

Stayed 1 night in Apr 2024

8/10 Good

DeAnna Van

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located next to the airport and convenient transport
Stayed 1 night in Apr 2024

6/10 Okay

Menalick

Liked: Cleanliness, staff & service, amenities
Always stay at the Sheraton. The food is excellent and rooms are very comfortable. This stay however the fire alarm we off a few times and was so early in the morning which work me up. It seems like there was an issue with the system.
Stayed 1 night in Apr 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Apr 2024

8/10 Good

Mehmet

Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option for long term parking with the added benefit of avoiding traffic and make airport drop off / pickup easy.
Stayed 1 night in Apr 2024

10/10 Excellent

andreas

Liked: Cleanliness, staff & service, property conditions & facilities
This is the best airport hotel for Miami airport. I always stay here, no exception. The shuttle is the fastest by far - every time without fail I see other travelers waiting ages for other hotel shuttles. Sheraton runs frequently and faster because of proximity to the airport. And it’s 24hrs whereas other shuttles aren’t. The staff is great also - extremely accommodating, helpful and friendly. The hotel itself is clean, rooms are spacious and it has a great gym. There is a decent restaurant And bar also. As far as the area around it - Not Much to do but that is true for Any of the airport hotels so not unique to this one. If you’re looking for a clean and convenient airport Hotel in Miami, with great staff, then this is it. Don’t even think twice.
Stayed 1 night in Apr 2024

4/10 Poor

luis

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Really disappointed with the fact that I called the hotel itself before I booked the stay and asked if their was a shuttle to the cruise ports and was told yes and got there and their wasn’t and staff answer was who told you and show me proof online where it said there was and the room was not to clean beds and pillows won’t great area very noise as well as ac system
Stayed 1 night in Apr 2024

4/10 Poor

Fabricio

Traveled with family
Disliked: Cleanliness, amenities
Hotel needs renovation. The cleaning is bellow average and the room smells like mold.
Stayed 1 night in Apr 2024

10/10 Excellent

DeLora, Evanston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Anton

Traveled with family
Liked: Cleanliness
Air conditioning in the room was way too cold and not adjustable. Same as in the hallways.
Stayed 1 night in Apr 2024

10/10 Excellent

Manuel

Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to the metro to go down to the health district
Stayed 3 nights in Apr 2024

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Amenities
Great location for cruise port. Good food late at night when arriving from flight. Good shuttle service from airport.
Stayed 1 night in Apr 2024

6/10 Okay

Stacie

Traveled with group, Traveled with family
Disliked: Staff & service
Our room did not have a fridge. ALL rooms should have this. The dinning staff was RUDE!
Stayed 1 night in Apr 2024

6/10 Okay

Tim

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Tired property. Try to palm off booked room with a lessor room. Location good and convenient but you get what you pay for. It’s an airport hotel.
Stayed 1 night in Apr 2024

6/10 Okay

Blair

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024