Outdoor pool, cabanas (surcharge), pool umbrellas
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Reviews of The Plymouth South Beach

4.5 out of 5
The Plymouth South Beach
336 21st Street, Miami Beach, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 1401 out of 2005 reviews" "
Rating 8 - Good. 252 out of 2005 reviews" "
Rating 6 - Okay. 164 out of 2005 reviews" "
Rating 4 - Poor. 89 out of 2005 reviews" "
Rating 2 - Terrible. 99 out of 2005 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I honestly really enjoyed my stay here. I think it’s probably the best hotel I’ve stayed. I’m not trying to be staggering. I’m used to staying cheap hotels but since I just graduated from a masters program, so I decided to treat myself a nice trip to Miami. I never expected this hotel to be extraordinary especially with its decor. It’s absolutely stunning. I love the retro style, it felt like I was in 70’s. I got upgraded to a king sized bed with a pool view with no additional charges. I was absolutely pleased with the view. The staff were very friendly and accommodating. They didn’t treat me any different when I informed them that I’m deaf. They actually done more to ensure they are accommodating to my needs. I cannot emphasize how much I appreciated that as a deaf person. The area was so convenient for me to walk around since I had so much stuff with me traveling from DC. The valet was top notch, it was very convenient with the app rather than having to speak with someone to bring me my car. It is a tad pricy but it’s worth it with its security and there were cooling fans inside to keep the cars cool. It’s only few blocks away from Lincoln Rd and Espanola Way. It’s only 15 minutes from Ocean Drive. I literally didn’t realize how everything is close. The Bass Museum is right across the street! I normally don’t leave reviews, even for restaurants. That’s how pleased I was with my stay. I wish I stayed longer! Y’all the best. This is highly recommend!
Stayed 2 nights in May 2024

8/10 Good

ELENA, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, helpful and polite. Room was medium sized but comfortable and clean. Nice sushi restaurant!!! It's better to use the public parking that is 2 blocks away than to pay $45 valet parking per day.
Stayed 1 night in Apr 2024
Response from Me on May 13, 2024
Dear Ms. Elena,Thank you so more for your honest feedback. Hope to host you in the near future. Thanks again.Best,Mel

2/10 Terrible

Nneka

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Mel on May 13, 2024
Dear Valued Guest,Sorry to hear that your stay was anything less than exceptional. Hope we have the opportunity to host you again and change your perception around about our hotel.Sincerely,Mel

10/10 Excellent

IVY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Plymouth was perfect for my needs. Two blocks from the convention center and two blocks from the beach. The staff was awesome, would definitely recommend this lovely hotel. They are doing some renovations and I am sure it will look amazing when they are done.
Stayed 2 nights in May 2024
Response from Guest Service Team on May 12, 2024
Dear Ivy,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments!I am delighted to hear that you were able to take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!RegardsGuest Service Team

10/10 Excellent

Leevi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, cute property and quiet. Close to everything. Nice rooms
Stayed 1 night in May 2024
Response from Guest Service Team on May 11, 2024
Dear Leevi,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!RegardsGuest Service Team

8/10 Good

Juan Carlos

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I've been a frequent guest at the Plymouth during my trips to Miami, enticed by its ideal location—just a stroll away from all the attractions of South Miami. However, my latest stay left something to be desired. Construction next door caught us by surprise with no prior notice. The customary welcome drinks were missing, and the room's cleanliness fell short of expectations. Our bed sported black marks and scuffs, the floor exhibited visible cracks, and the bathroom layout felt unconventional, with the sink oddly placed beside the bed, a departure from the full bathroom setups we're used to. If you decide on staying here, I'd suggest booking a king room or a suite; they tend to offer better value. On a positive note, this year's beach service was markedly improved; we were promptly offered sample smoothies and towels upon arrival, a vast improvement from last year's hour-long wait for towels. It seems experiences can vary. Despite these inconsistencies, the convenience of the location and the hospitable staff make the Plymouth a decent choice overall
Stayed 3 nights in Apr 2024
Response from Guest Service Team on May 12, 2024
Dear Juan,Thank you for staying with at The Plymouth South Beach and taking the time to share your comments regarding your stay. We apologize that you stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. We hope to have the pleasure of welcoming you back soon.RegardsGuest Service Team

8/10 Good

Pammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with a nice pool area and very friendly staff. Convenient to nearby attractions.
Stayed 1 night in May 2024
Response from Guest Service Team on May 11, 2024
Dear Pammy,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We can't wait to welcome you back soon!RegardsGuest Service Team

8/10 Good

Rosalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to the beach was nice. Comfy beds. Nice atmosphere especially in the evening by the pool and bar. The staff were especially friendly and welcoming.
Stayed 4 nights in Apr 2024
Response from Guest Service Team on May 6, 2024
Dear Rosalie,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!RegardsGuest Service Team

6/10 Okay

Vanessa

Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It's a very quiet hotel. I enjoyed that, but the rooms are so tiny. And when you use the bathroom, you have to come out. The bathroom walk across the room to wash your hands very inconvenient when you use the bathroom that you gotta come out of the bathroom. Walk across the room and order to wash your hands.
Stayed 2 nights in Apr 2024
Response from Guest Service Team on May 1, 2024
Dear Vanessa,It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience/s that you have faced during your stay. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience The Plymouth South Beach.RegardsGuest Service Team

8/10 Good

Melinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use some renovations but overall nice.
Stayed 1 night in Apr 2024
Response from Guest Service Team on Apr 26, 2024
Dear Melinda,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments.We can't wait to welcome you back soon!RegardsGuest Service Team

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely. Quaint and off the beaten path which was nice. Great staff and amenities! Highly Recommend!
Stayed 3 nights in Mar 2024
Response from Guest Service Team on Apr 26, 2024
Dear Jillian,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments.We can't wait to welcome you back soon!RegardsGuest Service Team

10/10 Excellent

Lillie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved staying at the Plymouth South Beach! My friends and I had a great time at the pool and it is walking distance from the beach. I will definitely be coming back here in the future.
Stayed 3 nights in Apr 2024
Response from Guest Service Team on Apr 26, 2024
Dear Lillie,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments.We can't wait to welcome you back soon!RegardsGuest Service Team

10/10 Excellent

John

Stayed 3 nights in Apr 2024
Response from Mel on May 13, 2024
Dear Valued Guest,Thank you for taking the timeout to rate your stay with us. It was truly a pleasure hosting you.Best,Mel

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Hotel from decor to location. Has everything you need! Will def be back
Stayed 1 night in Apr 2024
Response from Guest Service Team on Apr 26, 2024
Dear Monica,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments.We can't wait to welcome you back soon!RegardsGuest Service Team

10/10 Excellent

Whitney, Victorville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.Greatest customer service i've ever experienced
Stayed 1 night in Apr 2024
Response from Guest Service Team on Apr 22, 2024
Dear Whitney,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments.We can't wait to welcome you back soon!RegardsGuest Service Team

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved this hotel! It had the perfect 1950’s art deco vibe! The lobby was adorable, the outside was well taken care of an aesthetically pleasing in every way. The room was just big enough with a very comfortable bed and pilllows. The bathroom was well stocked, clean and trendy! We were there for our honeymoon and it was just PERFECT!
Stayed 2 nights in Apr 2024
Response from Guest Service Team on Apr 22, 2024
Dear Kieran,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel.We cannot wait to welcome you back again soon!RegardsGuest Service Team

10/10 Excellent

Amber

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the smaller, boutique feel of this hotel. The room was cozy and had nice design elements. Having a ceiling fan in the room was really nice, as well as having the sink outside of the shower/toilet room so multiple people could get ready at the same time. The sheets were very soft and the bed was comfy. Staff were friendly and helpful. The pool had a great vibe - music was an appropriate volume and a good playlist, not too loud/crazy, relaxing, great bartender, felt secluded and more private. We would definitely stay here again.
Stayed 1 night in Apr 2024
Response from Guest Service Team on Apr 17, 2024
Dear Amber,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!RegardsGuest Service Team

10/10 Excellent

Marie

Stayed 3 nights in Apr 2024
Response from Guest Service Team on May 6, 2024
Dear Marie,Thank you for your rating.RegardsGuest Service Team

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and friendly staff
Stayed 4 nights in Apr 2024
Response from Mel R. on Apr 16, 2024
It was truly a pleasure hosting you on your most recent stay. Thank you for taking the time to share your feedback with us.

10/10 Excellent

Archangel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience!
Stayed 1 night in Apr 2024
Response from Mel R on Apr 14, 2024
Thanks for your wonderful review. We are glad your stay was amazing and that you enjoyed our beautiful and comfortable rooms, our amazing staff, and the extra perks we offer to all our guests. We are thrilled that we exceeded your expectations and we are looking forward to welcoming you back soon.

6/10 Okay

Yvette

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Guest Service Team on May 6, 2024
Dear Yvette,It saddens me that you were not satisfied with our hotel. We apologize for the inconvenience that you have faced in the hotel. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience The Plymouth South Beach.RegardsGuest Service Team

10/10 Excellent

Natalie N, Florissant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Service Team on May 6, 2024
Dear Natalie,Thank you for your rating.RegardsGuest Service Team

8/10 Good

Jose, Gurabo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, but my room was noisy
Stayed 3 nights in Apr 2024
Response from Guest Service Team on Apr 11, 2024
Dear Jose,Thank you for staying with us at The Plymouth South Beach and for sharing your comments. It is feedback like yours that helps us improve our hotel each day.We hope to have the pleasure of welcoming you back soon!RegardsGuest Service Team

10/10 Excellent

Brittany

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Service Team on Apr 11, 2024
Dear Brittany,Thank you for your rating.RegardsGuest Service Team

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re traveling with kids or by yourself this place is a gem. Blue Ribbon sushi is 10/10! Fantastic! The hotel is chic, small and has two buildings that are literally right next to each other. Other reviews I read on here made it seem like this “other” building was blocks away. It’s not. My hotel room was upgraded, and we had a view of the pool. The pool is small and cozy. Chairs were always available and the pool bar has great drinks. The coconut was the best! Served with or without rum :) Housekeeping was so sweet. We had some items laundered as well. There’s a cute cafe in our building that opened early in the am until late afternoon. Perfect for grab and go snacks or breakfast/lunch. We ate at Orange Blossom which you can use your breakfast credit at…and the food/atmosphere was so good. The manager of the hotel, Mel, was so nice. He recommended places for me to take the kids for dinner, and answered all of my questions before we arrived. The whole hotel was accommodating and sincere. I stayed 3 nights/4 days and I’m already thinking of going back. Beach was maybe a 5 minute walk away. Otherwise, they have a shuttle. There are beach Chairs and umbrellas to rent. Don’t let this place slip by! You won’t be disappointed!
Response from Guest Service Team on Mar 25, 2024
Dear Danielle,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel as well as take advantage of our convenient location, right in the heart of South Beach. . I will be sure to share your kind comments to Mel, our team takes great pride in making each guest's stay an unforgettable one!We can't wait to welcome you back soon!RegardsGuest Service Team

10/10 Excellent

Stephany

Stayed 1 night in Mar 2024
Response from Mel R on Apr 14, 2024
Thanks for your wonderful review. We are glad your stay was amazing and that you enjoyed our beautiful and comfortable rooms, our amazing staff, and extra perks we offer to all our guests. We are thrilled that we exceeded your expectations and we are looking forward to welcoming you back soon.

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walter at the pool bar was best!!!
Stayed 1 night in Mar 2024
Response from Guest Service Team on Mar 25, 2024
Dear Scott,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments.We can't wait to welcome you back soon!RegardsGuest Service Team

10/10 Excellent

crystal

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the ONLY hotel I come to when I come to Miami ! It’s my fourth year ! I’ come alone , with friends and each time was a great time ! All staff are nice , pleasant happy …I was here when the hotel was new and still being renovated till now ! It’s a beautiful hotel ! Area is great close to all restaurants , Miami strip! BOOK PLYMOUTH HOTEL ! You will not regret it !
Stayed 3 nights in Mar 2024
Response from Guest Service Team on Mar 22, 2024
Dear Crystal,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments!I am delighted to hear that you were able to enjoy your stay it the hotel as well as take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decadent glamour!!!!!!
Stayed 1 night in Mar 2024
Response from Guest Service Team on Mar 19, 2024
Dear Pedro,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments.We can't wait to welcome you back soon!RegardsGuest Service Team

10/10 Excellent

Vincent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Nice area
Stayed 1 night in Mar 2024
Response from Guest Service Team on Mar 18, 2024
Dear Vincent,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments.We can't wait to welcome you back soon!

10/10 Excellent

Cindy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love the Plymouth hotel. This hotel is absolutely adorable and the staff is incredible. Loved that they have access to a private beach and they give you a beach chair and towels.
Stayed 3 nights in Mar 2024
Response from Guest Service Team on Mar 17, 2024
Dear Cindy,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!

10/10 Excellent

Claire

Stayed 4 nights in Mar 2024
Response from Guest Service Team on Apr 8, 2024
Dear Claire,Thank you for your rating.RegardsGuest Service Team

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay! Removed from the hectic south Beach strip but close enough to walk to. Staff and amenities were great!
Stayed 4 nights in Dec 2023
Response from Guest Service Team on Mar 15, 2024
Dear Luke,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments.I am delighted to hear that you were able to take advantage of our convenient location, right in the heart of South Beach. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!RegardsGuest Service Team

10/10 Excellent

estefania

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for a few days and had a great time. The hotel is beautiful, I loved the solarium area and the pool
Stayed 1 night in Mar 2024
Response from Guest Service Team on Mar 13, 2024
Dear Estefania,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments.We can't wait to welcome you back soon!RegardsGuest Service Team

10/10 Excellent

juliana

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the hotel, especially the pool area, it is divine
Stayed 1 night in Mar 2024
Response from Guest Service Team on Mar 13, 2024
Dear Juliana,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments.We can't wait to welcome you back soon!RegardsGuest Service Team

10/10 Excellent

mia

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the cordiality and how well you treated us. It was a pleasure staying in this hotel
Stayed 1 night in Mar 2024
Response from Guest Service Team on Mar 12, 2024
Dear Mia,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments.We can't wait to welcome you back soon!RegardsGuest Service Team

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
How nice it is to have everything so close, it is very convenient where the hotel is located
Stayed 1 night in Mar 2024
Response from Guest Service Team on Mar 12, 2024
Dear Martin,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments!I am delighted to hear that you were able to take advantage of our convenient location, right in the heart of South Beach. We cannot wait to welcome you back again soon!RegardsGuest Service Team

10/10 Excellent

carolina

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was excellent, all the staff were very friendly. thank you for making a great vacation
Stayed 1 night in Mar 2024
Response from Guest Service Team on Mar 12, 2024
Dear Carolina,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!RegardsGuest Service Team

10/10 Excellent

amelia

Liked: Cleanliness, staff & service, property conditions & facilities
The area where the hotel is is perfect. You don't have to get in a car to look for what you want. the hotel and the surroundings are beautiful
Stayed 1 night in Mar 2024
Response from Guest Service Team on Mar 12, 2024
Dear Amelia,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments.We can't wait to welcome you back soon!RegardsGuest Service Team

10/10 Excellent

baltazar

Liked: Cleanliness, staff & service, property conditions & facilities
What a nice place to sunbathe, next to the best pool in Miami. thanks for everything
Stayed 1 night in Mar 2024
Response from Guest Service Team on Mar 12, 2024
Dear Baltazar,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments.We can't wait to welcome you back soon!RegardsGuest Service Team

10/10 Excellent

bautista

Liked: Cleanliness, staff & service, property conditions & facilities
Hello everyone! I wanted to congratulate the entire hotel team, the cleanliness there is amazing. We loved the hotel. Some relatives are already going there. thank you
Stayed 1 night in Mar 2024
Response from Guest Service Team on Mar 12, 2024
Dear Bautista,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments!I am delighted to hear that you were able to enjoy our clean hotel. It pleases me that you found our staff to be very accommodating. Our team takes great pride in creating a memorable stay to each of our guests.We cannot wait to welcome you back again soon!RegardsGuest Service Team

10/10 Excellent

agostina

Liked: Cleanliness, staff & service, property conditions & facilities
The pool is perfect for my vacation. I didn't want to leave there, thank you all and greetings
Stayed 1 night in Mar 2024
Response from Guest Service Team on Mar 12, 2024
Dear Agostina,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments.We can't wait to welcome you back soon!RegardsGuest Service Team

10/10 Excellent

Eugene

Stayed 3 nights in Mar 2024
Response from Guest Service Team on Apr 3, 2024
Dear Eugene,Thank you for staying with us at The Plymouth South Beach and for sharing your kind feedback.We can't wait to welcome you back soon!

10/10 Excellent

JAEEUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Guest Service Team on Mar 7, 2024
Dear Jaeeun,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments.We can't wait to welcome you back soon

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was seamless. Front desk receptionist was amazing.
Stayed 1 night in Mar 2024
Response from Guest Service Team on Mar 11, 2024
Dear Nicole,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments.We can't wait to welcome you back soon!RegardsGuest Service Team

10/10 Excellent

Brian John

Stayed 2 nights in Mar 2024
Response from Guest Service Team on Mar 25, 2024
Dear Brian,Thank you for your rating.RegardsGuest Service Team

8/10 Good

Allison, Lido Beach

Traveled with partner
Liked: Cleanliness, staff & service
We had a great stay at The Plymouth South Beach! It's not directly on the beach but it's super close (we walked each time even though the hotel offers a shuttle) and in an area that's close to everything. We enjoyed the heated pool/pool bar, the sushi restaurant on the premises, and took advantage of the two Pelotons in the gym. If I had to call out the negatives: they were a lot of noisy construction happening in the pool area and there wasn't much of a 'scene' when we were there at night - it's a very quiet hotel (at least when we went!) so keep that in mind! You also do get beach chairs/towels when you go down to the beach BUT no other services so you'll want to bring your own snacks/drinks.
Stayed 3 nights in Feb 2024
Response from Guest Service Team on Mar 4, 2024
Dear Allison,Thank you for staying with us at The Plymouth South Beach. We thank you for your feedback and your kind comments. I apologize for the few inconveniences you did experience during your stay. It is feedback like yours that allows us to improve our hotel each day.We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!
Stayed 1 night in Feb 2024
Response from Guest Service Team on Mar 2, 2024
Dear Kerry,Thank you for staying with us at The Plymouth South Beach and for sharing your kind comments.We can't wait to welcome you back soon!RegardsGuest Service Team

6/10 Okay

hanna

Stayed 5 nights in Feb 2024
Response from Guest Service Team on Mar 25, 2024
Dear Hanna,Thank you for your rating. Please contact us directly as we would like to know more about your concerns. I hope to have the chance rectify the situation and welcome you back to re-experience The Plymouth South Beach.RegardsGuest Service Team

8/10 Good

kenneth

Stayed 4 nights in Feb 2024
Response from Guest Service Team on Mar 2, 2024
Dear Kenneth,Thank you for your rating.RegardsGuest Service Team