2/10 Terrible
Labrina
Traveled with family and small children, Business traveler
Mar 9, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the first day of being here its been bad, because I couldn't get my more back so I stayed. The bed linens, pillows, mattress and towels were all dirty. When I say dirty, I mean blood on the top cover, cigarette burns with semen stains on the second layer of linens, urine stains on the fitted sheet and mattress. Housekeeping did not clean the bath tub because it had public hair in it from day one, daily they forgot to vaccum or throw all trash, etc... I told the "overnight" manager,who promised it would be fixed, the same dirty linens I removed from the bed were put back on the bed. Plus, I was ALWAYS locked out of the room because the key fab would not work. The other guests, such as trucker, would have small parties in the parking lot near my room. They would talk loudly and play loud music; the room next to mine would smoke in the room... you can smell it through the wall. None of the issues were ever fixed, I was gaslighted and the "overnight" managed told me in so many words that I was stupid because I had the issue with the key fab, saying I don't know how to use a key. The evening of my last night, she came to my door to let me in because the key wasn't working, she said I complain too much, I need to move out! Then lunged at me as her husband held her back while saying all these things, as if she were going to fight me. Thus, I do not recommend this place to a flee and definitely not travelers looking for a clean place to rest. FYI, I have pictures
Labrina
Stayed 3 nights in Feb 2024