All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 645 out of 1002 reviews" "
10 - Excellent
645
Rating 8 - Good. 230 out of 1002 reviews" "
8 - Good
230
Rating 6 - Okay. 79 out of 1002 reviews" "
6 - Okay
79
Rating 4 - Poor. 29 out of 1002 reviews" "
4 - Poor
29
Rating 2 - Terrible. 19 out of 1002 reviews" "
2 - Terrible
19
9.2/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
4/10 Poor
Susan
May 12, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Misleading review indicated breakfast “available” which does NOT mean breakfast included. Also did not list $28 parking fee. All should be included!!
Our 2nd stay at the Double Tree and it was perfect. Every request was taken care of in a timely fashion with no fuss. We appreciate the value and service of the hotel.
Christine
Stayed 2 nights in May 2024
Response from GM on May 6, 2024
Thanks for your 5-star review, Christine! We are happy to hear you enjoyed another stay with us and look forward to welcoming you again soon!
Thanks for your 5-star review, Dan! We are happy to hear you had a great stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
We had a very nice stay! The staff was very friendly and accommodating!
Heather
Stayed 1 night in Apr 2024
Response from GM on May 6, 2024
Thanks for your 5-star review, Heather! We are so happy to hear you enjoyed our friendly staff and the outstanding service we provide. Looking forward to welcoming you on your next visit to Downtown Milwaukee!
Thanks for your 5-star review, Sandra! We are so happy to hear you enjoyed our friendly staff and the outstanding service we provide. Looking forward to welcoming you on your next visit to Downtown Milwaukee!
8/10 Good
Nick
Apr 29, 2024
Nick
Stayed 1 night in Apr 2024
Response from GM on May 6, 2024
Thanks for sharing your feedback with us, Nick! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
Thanks for your 5-star review, Noah! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
Thanks for your 5-star review, Jackson! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee soon!
So far everything went very smoothly. Clean comfortable room within walking distance to Fiserv Forum.
Donna
Stayed 1 night in Apr 2024
Response from GM on Apr 22, 2024
Thanks for your 5-star review, Donna! We are happy to hear you enjoyed our central location and look forward to welcoming you on your next visit to Downtown Milwaukee!
10/10 Excellent
Ashley
Apr 17, 2024
Ashley
Stayed 1 night in Apr 2024
Response from GM on May 9, 2024
Thanks for your 5-star review, Ashley! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
Thanks for sharing your review with us, Brenda! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
All staff were extremely friendly and accommodating. We would definitely stay here again!!
Ann
Stayed 1 night in Apr 2024
Response from GM on Apr 15, 2024
Thanks for your 5-star review, Ann! We are so happy to hear you enjoyed our friendly staff and the outstanding service we provide. Looking forward to welcoming you on your next visit to Downtown Milwaukee!
we really enjoyed this place! it was quiet. the only complaint we had was we had valet parking and they filled up and we weren’t able to park there and had to find an alternative route. being out of town they were able to give recommendations of where to park and did refund us for the valet.
Tia
Stayed 2 nights in Apr 2024
Response from GM on Apr 15, 2024
Thanks for sharing your review with us, Tia! We are happy to hear you enjoyed your stay and are so sorry to hear valet parking was unavailable upon your arrival. It's great to know our friendly staff was able to help guide you to an alternate parking location. We sincerely appreciate you staying with us and look forward to welcoming you back on your next visit to Downtown Milwaukee!
Thanks for your 5-star review, Shuaib! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
Thanks for your 5-star review, Michael! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
The gal at front desk & manager were amazing…very welcoming & friendly! We’ll be staying again this summer!
Kimberly
Stayed 1 night in Mar 2024
Response from GM on Apr 5, 2024
Thanks for your 5-star review, Kimberly! We are so happy to hear you enjoyed our friendly staff and look forward to welcoming you on your next visit to Downtown Milwaukee!
Thanks for your 5-star review, Rosie! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
8/10 Good
Jessica
Mar 31, 2024
Jessica
Stayed 1 night in Mar 2024
Response from GM on Apr 2, 2024
Thanks for sharing your review with us, Jessica! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
8/10 Good
Tyler
Traveled with partner
Mar 29, 2024
Liked: Cleanliness, staff & service, amenities
Easy walk to downtown places
Tyler
Stayed 4 nights in Mar 2024
Response from GM on Apr 2, 2024
Thanks for sharing your review with us, Tyler! We are happy to hear you enjoyed our central location and look forward to welcoming you on your next visit to Downtown Milwaukee!
Thanks for your 5-star review, Kim! We are happy to hear you enjoyed our friendly staff and look forward to welcoming you on your next visit to Downtown Milwaukee!
Thanks for sharing your review with us, Roena! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
Thanks for your 5-star review, Scott! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
Thanks for your 5-star review, Jeanette! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
10/10 Excellent
Elizabeth
Mar 26, 2024
Elizabeth
Stayed 2 nights in Mar 2024
Response from GM on Apr 15, 2024
Thanks for your 5-star review, Elizabeth! We happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
The staff was so nice and accommodating. They made our stay AMAZING!
Carrie
Stayed 2 nights in Mar 2024
Response from GM on Mar 26, 2024
Thanks for your 5-star review, Carrie! We are so happy to hear you enjoyed our friendly staff and the outstanding service we provide. Looking forward to welcoming you on your next visit to Downtown Milwaukee!
Thanks for your 5-star review, Lu! We are happy to hear you enjoyed our central location and sincerely apologize for any inconvenience the onsite valet parking may have caused. We appreciate you staying with us and look forward to welcoming you on your next visit to Downtown Milwaukee!
The staff is very friendly and helpful. I would definitely stay here again.
Barbara
Stayed 2 nights in Mar 2024
Response from GM on Mar 25, 2024
Thanks for your 5-star review, Barbara! We are so happy to hear you enjoyed our friendly staff and the outstanding service we provide. Looking forward to welcoming you on your next visit to Downtown Milwaukee!
Thanks for your 5-star review, Joshua! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
Booked a room for an event at Fiserv… staff was very helpful with parking and resources…. Was close enough to walk but the weather was cold so we grabbed an Uber… room was very clean and quiet.
Angela
Stayed 1 night in Mar 2024
Response from GM on Mar 22, 2024
Thanks for your 5-star review, Angela! We are happy to hear you enjoyed our friendly staff and look forward to welcoming you on your next visit to Downtown Milwaukee!
Thanks for your 5-star review, Heather! We are happy to hear you enjoyed our friendly staff and look forward to welcoming you on your next visit to Downtown Milwaukee!
Thanks for your 5-star review, Tom! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
10/10 Excellent
Julia
Mar 17, 2024
Julia
Stayed 1 night in Mar 2024
Response from GM on Apr 8, 2024
Thanks for your 5-star review, Julia! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
8/10 Good
Anthony
Traveled with partner, Traveled with family
Mar 11, 2024
Liked: Cleanliness, staff & service, amenities
Minor inconvenience was the main doors were not functioning and we had to go around to enter the building. Also the refrigerator in the room wasn’t quite working that well, but kept stuff cold enough were it wasn’t a huge deal. Otherwise hotel layout is easy to navigate and was in right across the Wisconsin center. 4/5 stay truthfully.
Anthony
Stayed 3 nights in Mar 2024
Response from GM on Mar 11, 2024
Thanks for sharing your feedback with us, Anthony! We are happy to hear you enjoyed our central location and sincerely apologize for the maintenance issues you encountered. We look forward to welcoming you on your next visit to Downtown Milwaukee!
Very clean staff was polite the stay was overall exceptional
Dominque
Stayed 1 night in Mar 2024
Response from GM on Mar 8, 2024
Thanks for your glowing recommendation, Dominique! We are so happy to hear you enjoyed our friendly staff and look forward to welcoming you on your next visit to Downtown Milwaukee!
I think the fact that you have to pay for parking and an outrageously priced breakfast is obsurd. The staff were nice except for the man who checked me in. He was very short and rude and i was the only one checking in. Parking guys were nice. My room was cleanish. There was dust on some fixtures, debri on floor around items like they werent moved while vacuuming, and the thermostat didnt worrk so my room was to warm. I also think the fact that they gave me two complimentary waters in the fridge and i had three registered people was inconvenient. Not the worst hotel but definitely expected more from a hilton.
Ryan
Stayed 1 night in Mar 2024
Response from GM on Mar 6, 2024
Ryan, We are so very sorry to hear you were disappointed in your stay with us. We strive to provide outstanding service and sincerely apologize that you were not met with that upon check in. We appreciate your feedback and have shared your comments with our leadership team so we can address your concerns with housekeeping and friendliness.
10/10 Excellent
Sergio
Mar 5, 2024
Sergio
Stayed 3 nights in Mar 2024
Response from GM on Mar 26, 2024
Thanks for your 5-star review, Sergio! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
Thanks for your 5-star review, Evan! We are happy to hear you enjoyed our central location and look forward to welcoming you on your next visit to Downtown Milwaukee!
Thanks for your 5-star review, Stephanie! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
10/10 Excellent
Mark
Mar 3, 2024
Mark
Stayed 2 nights in Mar 2024
Response from GM on Mar 24, 2024
Thanks for your 5-star review, Mark! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
I loved it , they had room service and it was great but it was very pricey still loved it tho . Valet parking , rooms were super clean and stocked up on waters & such , they also gave us cookies upon arrival :) . 10/10 overall experience
Dayani
Response from GM on Mar 5, 2024
Thanks for staying with us, Dayani! We are so happy to hear you enjoyed every aspect of your stay and look forward to welcoming you with more of our signature DoubleTree cookies again soon!
The staff is always pleasant and efficient. Rum is always neat and clean. Great distance and location from Marquette University. Love this property
Nancy
Stayed 1 night in Mar 2024
Response from GM on Mar 5, 2024
Thanks for your 5-star review, Nancy! We are so happy to hear you continue to enjoy your stays with us. Looking forward to welcoming you back again soon!
Thanks for your 5-star review, Cheryl! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
Great very feiendly staff . But the windows are terrible, you can hear the wind blow through them like theres nothing there, and a little drafty.
Adam
Stayed 2 nights in Feb 2024
Response from GM on Feb 26, 2024
Thank you for sharing your feedback with us, Adam! We are happy to hear you enjoyed our friendly staff and sincerely apologize for the maintenance issue you encountered. Our team has your reservation details and will look into the draftiness you experienced. We appreciate you staying with us and look forward to welcoming you on a future visit to Downtown Milwaukee!
8/10 Good
VICKY
Feb 25, 2024
VICKY
Stayed 2 nights in Feb 2024
Response from GM on Mar 21, 2024
Thanks for sharing your review with us, Vicky! We are happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
Thank you for staying with us, Jolynn! We are happy to hear you had a great experience and look forward to welcoming you on your next visit to Downtown Milwaukee!
Response from Assistant Front Office Manager on Feb 25, 2024
Thank you very much for your feedback! It is very appreciated. We are happy to hear that you enjoyed your stay with us! Thank you for your kind words and we hope to have you back again soon!
Nice and clean. Friendly staff. Walking distance to many places in downtown area: Milwaukee Museum, Milwaukee Public Library, Courthouse, etc.
Mingshu
Stayed 2 nights in Feb 2024
Response from GM on Feb 23, 2024
Thanks for your 5-star review, Mingshu! We are happy to hear you enjoyed our friendly staff and central location. Looking forward to welcoming you on your next visit to Downtown Milwaukee!
Great property and a short walk to downtown restaurants and new addition to convention hall, etc……but immediately surrounding hotel is a bit sketchy.
Eric
Stayed 1 night in Feb 2024
Response from GM on Feb 23, 2024
Thanks for sharing your review with us, Eric! We are so happy to hear you enjoyed your stay and look forward to welcoming you on your next visit to Downtown Milwaukee!
Always a great visit at this hotel. The staff are accommodating and very friendly.
Lee
Stayed 3 nights in Feb 2024
Response from GM on Feb 20, 2024
Thanks for your glowing recommendation, Lee! We are so happy to hear you continue to enjoy your stays with us and look forward to welcoming you on your next visit to Downtown Milwaukee!