Country Inn & Suites By Carlson Bloomington West Reviews

Great staff but terrible room, fan broken, mold, beds too soft, roll away springs sticking out, dirty linens

Lovely hotel to stay at with the children. Gorgeous pool area, and wonderful breakfast included. Rooms were comfortable and quiet.

Mall of America was great . As for the hotel , the Bar and Restaurant . Were closed all 4th of July Weekend . Fri and Sat . The room was not clean , and when the house keeper did clean are room after the first night . She threw away are swimsuits that were in a walmart bag .

The hotel itself was fine. It was very nice to have shuttle service to and from the Mall of America. Our complaint was not with the hotel, but with Expedia. Twice on this trip, we booked a hotel for our family of 5 and the hotel we booked only had rooms with 2 queen beds which does not exactly accommodate 5 people. We were very uncomfortable as there was not enough room for us in this room and we had only a tiny refrigerator which didn't work very well.

Excellent breakfast beautiful pool.. Average room and very small bathroom. My family enjoyed the hot breakfast and the pantry area.

We stayed at the Comfort Inn & Suites for 4 nights to do a Minneapolis short vacation. it is close to Mall of America and we found it very easy to go downtown to the sculpture garden and target centre from here. The breakfast was very good and well stocked. We never ran out of any food and it was also kept clean and tidy. Staff were helpful and available when needed.

Room was very clean, wiyj friendly staff, but their work apparel was sloppy and unprofessional. Room was clean, but shower head lever was broken, meaning cold showers.

I had stayed at this hotel 2 years ago and thought it was a pretty good place, so when I needed a place to stay in the area again earlier this week I thought I know just where to stay! However things have gone down hill. The rooms looked rough and worn out! Furniture was beat up, our room had a broken floor lamp and the bathroom's fan cover was breaking off. What really was bad is that the light fixture above the shower was falling down. It had been mounted to the styrofoam board of the drop ceiling, but the fixture was just to heavy for it. I just felt like it used to be a nice place, but things were just getting worn out and the place wasn't being taken care of.

Room was not cleaned for my 2nd day stay, dirty towels was not removed and replaced with clean one

Busy desk at arrive, but staff efficiently processed. Wedding reception going on in restaurant. Lots of children around. Children mostly well behaved except every ride on the elevator had all buttons pressed for every floor to stop, although no passengers were present. Presume children doing the buttons. This was true for three rides on elevator. Cable television stopped receiving signal after midnight., presumably due to local wind and rain storm.