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Reviews of Pine Inn

3.5 out of 5
Pine Inn
Ocean Ave At Monte Verde, Carmel, CA

Reviews

8.4

Very Good

Rating 10 - Excellent. 477 out of 1000 reviews" "
Rating 8 - Good. 315 out of 1000 reviews" "
Rating 6 - Okay. 122 out of 1000 reviews" "
Rating 4 - Poor. 56 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique classy old time hotel. Did not like climbing 3 flights of stairs.
Stayed 2 nights in Apr 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older building, so narrow hallways, small rooms and bathrooms, creaky stairs. We found it quaint, and cleanliness was excellent. Fantastic location. Courteous staff. Would stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy, Walnut Creek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at the Pine Inn. I would recommend this Inn to all. The only thing that would make it better would be to have a coffee maker in the room.
Stayed 2 nights in Mar 2024

4/10 Poor

Diem

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Too Old. No coffee machine.
Stayed 1 night in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Shawn

Liked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service
My wife & I have stayed at the Pine Inn on numerous occasions. While the hotel is a little older, and that comes with a certain charm, we find it generally to be good value & it has a great location. And if you pick the right room, you get a good ocean view. On our most recent stay we couldn't get our usual room type & opted to stay in one of the suites. While still part of the hotel, the suites are located on the eastern side of the hotel and have their own entrance. The suite was large & had a separate living room with a fireplace which we were able to use for some pre dinner drinks with family. The downside of the suite was that it had very few outward facing windows. The majority of the windows are in the living area and faced toward a publicly accessible courtyard. However, for Carmel and considering the size of the room, it was reasonable value. As usual the staff at check in were friendly and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Drue

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect!
Stayed 3 nights in Mar 2024

8/10 Good

Narges

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location.
Stayed 1 night in Mar 2024

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dan

Traveled with group
Liked: Cleanliness, amenities
Central location to restaurants and the beach.
Stayed 2 nights in Mar 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location. Helpful, friendly staff.
Stayed 1 night in Mar 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Hamid, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I stayed at this hotel and loved everything about it. It reminded us of the old hotels in Paris or Rome. Built in 1889 and looks amazing!
Stayed 1 night in Mar 2024

8/10 Good

Terrence

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Inn cannot provide enough parking spaces for their guests. Be prepared to deal with the "musical chairs" aspect of parking in Carmel. Other than that, the location is fantastic. We wish we could have spent more time in one of the most beautiful locations in the country.
Stayed 1 night in Mar 2024

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Windows didn’t lock in bathroom
Stayed 1 night in Feb 2024

6/10 Okay

Elisabeth, Sacramento

Traveled with partner
Good location, no coffee machine in the room, very small crammed room
Stayed 2 nights in Feb 2024

6/10 Okay

Carol

Room was very small and everything was old— tub/shower in bad condition. Hotel carpeting was old and dirty looking. Convenient location was only plus
Stayed 1 night in Feb 2024

8/10 Good

Kathy, Tomales

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. The staff is helpful and friendly. We loved the location & that it’s close to great dining, the beach, and shopping.
Stayed 2 nights in Feb 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Very cute and quiet hotel. In the center of ocean ave so every this is in walking distance!
Stayed 1 night in Feb 2024

4/10 Poor

Oleksandra

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Review Title: Challenging Stay Amidst Renovations and Parking Woes My recent stay at a hotel in Carmel was marred by a couple of significant issues that future guests should be aware of. Firstly, the lack of on-site parking presented a considerable inconvenience from the get-go. Carmel is a charming town, but like many quaint destinations, it struggles with limited public parking options. Guests staying at this hotel should prepare to spend a good amount of time hunting for a parking spot, which is not the ideal start to a relaxing getaway. Moreover, my hopes for a peaceful weekend retreat were dashed early on Sunday morning. Despite the anticipation of sleeping in and enjoying the serene environment that Carmel is known for, I was rudely awakened at 5 AM by the sounds of ongoing renovations. The loud noises of construction work, including hammering and drilling, were incredibly disruptive. While I understand the need for periodic updates and maintenance, the early timing, especially on a Sunday, seemed inconsiderate and poorly planned. While the hotel itself boasts some redeeming qualities such as its prime location and potentially charming amenities, these were overshadowed by the parking difficulties and the early morning disturbances. I had looked forward to a tranquil stay, exploring the picturesque surroundings and enjoying undisturbed rest, which unfortunately was not the case.
Stayed 1 night in Feb 2024

10/10 Excellent

ALLA

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent!
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A very comfortable stay
Stayed 2 nights in Jan 2024

4/10 Poor

Deb

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It should be rated a 2star. Old rooms with dirty lamp shades, internet and tv down, no elevator, bed made noise everytime you moved, smelly room. So overpriced for the value. The staff were all very nice.
Stayed 1 night in Feb 2024

10/10 Excellent

Wayne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My friend and I had a wonderful stay at Pine Inn. Looking forward to coming back.
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the room and restaurant
Stayed 3 nights in Jan 2024

10/10 Excellent

DAVID

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Regina

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
This was the second time we stayed at this hotel and first time (October 2023) was phenomenal. This time (January 2024), not so great. Our reservation wasn’t in the system; the staff was not in a hurry; front desk person just left us standing there. Finally it was found and we got a tiny room in desperate need of a face lift. Later on we got kicked out of the lobby for having a glass of wine. Too bad really. Different hotel next time.
Stayed 1 night in Jan 2024

10/10 Excellent

Kiet

Stayed 1 night in Jan 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prefect location. Clean. And staff is friendly.
Stayed 2 nights in Jan 2024

2/10 Terrible

Kellen

Stayed 4 nights in Jan 2024

10/10 Excellent

Kevin

Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bed and shower !
Amazing comfortable bed and the best shower pressure ever. The staff was so friendly and accommodating.
Stayed 2 nights in Jan 2024

8/10 Good

Nedim, Fresno

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy, every morning at 7 AM garbage trucks wake up everyone.
Stayed 2 nights in Dec 2023

6/10 Okay

Donald, Beaufort

Traveled with partner
Liked: Cleanliness, amenities
Really ne to do something about the kitchen ventalator noise and vibration. Also I must say that a desk person was badmouthing someone they had had contact with in back room while we were standing at checkin...
Stayed 1 night in Jan 2024

10/10 Excellent

Vanessa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic history of Carmel
Stayed 2 nights in Jan 2024

8/10 Good

KABIR

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is limited and gets full quickly. There should be options to park at other hotels vs on the street. Good property. No breakfast options at the hotel which can be inconvenient. Coffee in the room would be a good addition.
Stayed 3 nights in Dec 2023

4/10 Poor

Dave

Disliked: Cleanliness, staff & service, property conditions & facilities
An unexpected disappointment...
Stayed 2 nights in Dec 2023

10/10 Excellent

Christine

Stayed 1 night in Dec 2023

4/10 Poor

Ken

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lost our reservations, was assigned a room outside the main building with narrow steep staircase. Room furniture inside was old interior, poor lighting in all of the rooms. Very disappointed.
Stayed 3 nights in Dec 2023

4/10 Poor

Jennifer

Stayed 3 nights in Dec 2023

8/10 Good

mark

Stayed 2 nights in Dec 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is first class!
Stayed 3 nights in Dec 2023

10/10 Excellent

James

Stayed 4 nights in Dec 2023

6/10 Okay

Gina

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There are some house keeping issues Pine Inn may want to check into:1) The toilet does not flush well. You need to keep your hand on the handle in order to completely flush. 2) Room is too hot even the heating system is set at 0 or1. We had to keep the windows open to cool down the room. One of the windows does not stay up/open. Maybe this is the reason the "exit door" around the corner in the hallway is always open to keep the temperature in the hallway cool. 3)There is a horizontal black pipe hooked to the radiator that runs into the floor. It creates loud banging noise from time to time. Our room is above the restaurant's kitchen. We hear the noise bringing the trash out to the dumpster and being pick up by the garbage truck starting at 7:43 am. We can also hear every motorcycle and car driving by and evert conversation by people walking by. This is the second time we stayed at the Pine Inn. We stayed in a newer room and had no noise and no maintenance issues. The staff are very nice. We hope our comments will help the hotel and the future patrons.
Stayed 2 nights in Dec 2023