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Reviews of Comfort Inn & Suites Morganton

2.5 out of 5
Comfort Inn & Suites Morganton
1273 Burkmount Ave, Morganton, NC

Reviews

8.0

Very Good

Rating 10 - Excellent. 179 out of 443 reviews" "
Rating 8 - Good. 133 out of 443 reviews" "
Rating 6 - Okay. 69 out of 443 reviews" "
Rating 4 - Poor. 48 out of 443 reviews" "
Rating 2 - Terrible. 14 out of 443 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joyce

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean! Just what I need for my trip to Whisnant's Homecoming in Morganton, NC!
Stayed 1 night in Mar 2024

10/10 Excellent

Paula

Business traveler, Traveled with family
Liked: Amenities
Noisy maintenance people outside our 3rd floor window, was able to drown out with tv and fan
Stayed 1 night in Feb 2024

6/10 Okay

Mark

Business traveler, Traveled with partner
It's just an average hotel, not bad... just a learning experience. The lesson for me being never try to save a few dollars if you have been in nicer hotels, its hard to drop back in room quality once you experience better. The hotel served its purpose for 1 night, was safe and had a breakfast included.
Stayed 1 night in Jan 2024

10/10 Excellent

William

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Workers are so nice and friendly!! Helped us several times!
Stayed 4 nights in Jan 2024

8/10 Good

Amanda

Stayed 1 night in Jan 2024

8/10 Good

Douglas

Stayed 2 nights in Dec 2023

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary Trip
Taking a weekend trip with my husband for our 14th wedding anniversary. The jacuzzi suite was wonderful. Room was very clean. Bed was very comfortable. Also have nice sized TVs.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thrifty Mommy Gia
The sliding doors were not working. It was very hard to manage opening and closing with luggage and my baby. Ice maker didn’t work on either floor. Toilet ran all night. Drapes would not fully close. It was peaceful though and I slept great. Breakfast was mediocre. No sugar free choices. Indoor pool was a plus but not very private.
Stayed 1 night in Dec 2023

10/10 Excellent

BETTYhh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Heike

Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

Hope

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from interstate. Parking was right in front of building and well lit.
Stayed 1 night in Nov 2023

10/10 Excellent

Jenelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleased with everything in our room except the toilet paper and facial tissue. Upgrade a little for comfort. Thank you
Stayed 2 nights in Nov 2023

10/10 Excellent

Phyllis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. The rooms/furniture needs to be updated.
Stayed 1 night in Nov 2023

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

John

close to I 40
Staff were friendy and efficient. Hotel was reasonable clean, room was somwhat dated.
Stayed 1 night in Oct 2023

6/10 Okay

Stephen

Traveled with family
Run down. Not as clean as it could be. Staff was indifferent.
Stayed 1 night in Oct 2023

10/10 Excellent

Britnay

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was wonderful. Our stay was great and very clean. Check in was a breeze and the front desk staff was so friendly no matter which shift it was. The cleaning staff were always smiling and very polite. Would recommend this hotel to anyone!
Stayed 2 nights in Oct 2023

10/10 Excellent

Craig

Traveled with family
Liked: Amenities, property conditions & facilities
Loved the pool and breakfast
Stayed 3 nights in Sep 2023

10/10 Excellent

Owen, Guthrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for dining options.
Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Doug

Stayed 1 night in Oct 2023

2/10 Terrible

Stephen

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
This was without a doubt the filthiest hotel We have ever stayed in. The blanket was torn, the towels had some kind of yellow stain on them. The floor wasn't cleaned once in a week. Some kind of black funk was inside the faucet. We have pictures of everything and will provide if asked.
Stayed 7 nights in Sep 2023

8/10 Good

Daisuke

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

John

Stayed 3 nights in Sep 2023

10/10 Excellent

Linda

Stayed 1 night in Sep 2023

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities
Our room 329 could use some maintenance and carpet cleaning. Our shower did not drain so you would be standing in water I'm glad we did short showers. The shower stall floor had been repaired and should be replaced due to poor repair.The toilet handle needed adjusted to flush. On the plus side big tv with plenty of channels. The breakfast staff was awesome! The price is way to high for the quality of room.
Stayed 2 nights in Sep 2023

4/10 Poor

Alice, Sunrise

Disliked: Staff & service
Stayed 1 night in Aug 2023

8/10 Good

Patricia

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Jonathan, Salisbury

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Pictures on orbitz site was nothing like it actually looked. Outside was very rundown. Air conditioners were noisy and room smelled moldy. Didn't eat the breakfast, eggs were runny and sausage looked nasty
Stayed 2 nights in Aug 2023

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2023

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, good hot breakfast, clean
Stayed 1 night in Aug 2023

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and clean pretty good breakfast.
Stayed 1 night in Jul 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

6/10 Okay

Leo

Traveled with partner
Liked: Cleanliness, staff & service
The checkin and checkouts were done very quickly. Breakfast was great. There was no fan or window in the bathroom. The air condiitioner from unit above dripped and made noise all night. The walls were paper thin and we could hear too much from next door tenants and across the hall.The room smelled musty.
Stayed 3 nights in Jul 2023

10/10 Excellent

Luke

Stayed 1 night in Jul 2023

4/10 Poor

christopher

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Toilet would not stop running, screws holding up shower curtain rod falling out of wall, food and junk on top of cabinet, and very limited items for the breakfast.
Stayed 1 night in Jun 2023

10/10 Excellent

MARGARITA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, service and staff very good, Thanks!
Stayed 4 nights in Jun 2023

6/10 Okay

Georgiana

Traveled with partner
Bedding was worn and shabby, pillows were small and flat. Bed wasnt very comfortable because it was to hard for me.
Stayed 2 nights in Jun 2023

10/10 Excellent

Debbra

Liked: Cleanliness, staff & service, property conditions & facilities
I just loved the bed and was there for the jetted tub
Stayed 1 night in Jun 2023

8/10 Good

Helen

Traveled with family
Liked: Cleanliness, room comfort
Morganton Comfort Inn
The front desk people need help on customer curtesy. Went to the front desk and show the attendant (male) was sleeping. When we were departing the older lady "what do you want!" I replied "I wanted to check out". the room was clean but some repairs are required. The shower curtain needs replacing. Tub had a crack in it right side. Window treatments were hard to work. No security box to use for our things. A little table in the kitchen area with two chairs would have been useful.
Stayed 3 nights in May 2023

10/10 Excellent

Yesenia, Vega

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 5 nights in May 2023

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Just ok
Overall it was ok. The room smelled musty. There was no exhaust fan in the bathroom. So after a shower, it was a steam room. Everything in there was covered in wetness. The bed was comfortable. For the second night in a row, staying at a Comfort Suites, we had to make noise or say hello loudly to get someone to come to the front desk when we checked in.
Stayed 1 night in May 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice
Stayed 1 night in May 2023

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 2 nights in May 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Bonnie B

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Comfortable Hotel
It was a very comfortable room. The staff was most helpful. I would definitely use this hotel again.
Stayed 2 nights in May 2023