"Everything was perfect apart from the check in. I phoned a few weeks before my stay to inform the hotel that we would be there before normal check in time and was there anywhere we could change as we were going to a wedding at a different venue. I was initially offered the public toilet in the hotel and then the leisure centre changing area. I phoned on the way to the hotel to see if the room was ready and was given the same answer as to the room availability and the area we could change in....