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Reviews of Nags Head Beach Inn by KEES Vacations

2 out of 5
Nags Head Beach Inn by KEES Vacations
303 E Admiral Street, Nags Head, NC

Reviews

7.4

Good

Rating 10 - Excellent. 43 out of 133 reviews" "
Rating 8 - Good. 47 out of 133 reviews" "
Rating 6 - Okay. 16 out of 133 reviews" "
Rating 4 - Poor. 14 out of 133 reviews" "
Rating 2 - Terrible. 13 out of 133 reviews" "

8.0/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Richard

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The reason I chose the room was for the jacuzzi tub but there was no way to plug the tub and make it hold water; the plug in the drain was broken off and the knob that seemed like it may also stop the water did nothing. The deadbolt on the door of my room was missing. There is no way to close the bathroom door; the latch is missing and the hook that they put on in lieu of that is missing the I bolt. The ceiling of the tub looked like a crime scene splattered with something red. On top of all that, I had a loud neighbor until 1 am and there was no management on site to deal with it. This was my worst Expedia stay ever. The management will not refund my money.

8/10 Good

Annette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They have definitely done some work. Though the general age of the place shows it was still comfortable and clean and we will definitely stay again. They had 2 beautiful sitting areas in the lobby along with an outside area. Check-in and Check-Out was simple and easy.
Stayed 2 nights in Sep 2023

2/10 Terrible

Laurie

Stayed 2 nights in Aug 2023

10/10 Excellent

Wendy, Charleston

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Cozy, comfortable and convenient.
Stayed 2 nights in Sep 2023

10/10 Excellent

MICHAEL

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The short walk to the beach was exactly what we were looking for. The neighborhood was clean and we felt comfortable there. The ice cream shop next door was a nice bonus. The only downside was that the shower soap dispenser was empty and one lightbulb was burned out in the shower room. I wish we could have notified someone about that for the benefit of the next occupants. We really enjoyed our brief stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Brandon

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Food left in room. Dirty candy wrappers in bed. Coffee was so old it didn’t brew. Air didn’t work. Just overall disappointing
Stayed 2 nights in Aug 2023

6/10 Okay

Anita

Disliked: Staff & service, amenities, property conditions & facilities
Very disapointed
Stayed 1 night in Aug 2023

8/10 Good

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service on the phone from KEES. Very basic but clean and quiet. Queen deluxe had a nice mini fridge and Keurig coffee maker. No front desk or staff, but the cleaning people were very nice and helpful when they were there. Check in was a little confusing. Cleaning staff helped us and two other guests.
Stayed 2 nights in Jul 2023

2/10 Terrible

David

Stayed 1 night in Jul 2023

10/10 Excellent

Ashlyn

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

john

Liked: Cleanliness, property conditions & facilities
Xxxx
Stayed 1 night in Jul 2023

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great location with easy access to the beach. Nice accommodations. The shower gel needs to be refilled and the ceiling in the shower room should be cleaned. Their are red splatters all over.
Stayed 1 night in Jul 2023

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, room comfort
Great for the price.
Overall it was a good stay. The room was on the small size but the price was great for that area. There was no mirror in the bathroom, that should be corrected.
Stayed 2 nights in Jun 2023

8/10 Good

Kerri

Stayed 1 night in Jun 2023

6/10 Okay

Bobby

Stayed 1 night in Jun 2023

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean and close to the beach!
Stayed 2 nights in Jun 2023

4/10 Poor

Amanda

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Jane

Liked: Cleanliness
Comfortable bed. No hairdryer in room. Room door code changed before 9am and couldn't get back in for suitcase. Code wasn't to change till 10am at checkout.
Stayed 3 nights in May 2023

2/10 Terrible

Asli

Disliked: Staff & service, property conditions & facilities, room comfort
Worst stay Ever!!!!!!! Read my review in full.
Imagine, for a second, you spend $175 on a hotel room and then you arrive there after a three hour trip. You're ready to get to your room but find out the front door is locked with a pin pad and there's not a single human being on site to talk to. You have gotten zero instructions from the booking place and zero instructions from kees. What to do? You've already paid for a room and now you can't even get in. You contact your booking agency who tries to call their front desk only to find that they are so cheap they can't afford to put one there. An hour goes by and you're clueless. You scour the website and no instructions there. More time passes. Eventually you find a review that has the phone number to call. You call that number and speak to a rude person who doesn't have a clue. Finally, said person gets a clue and helps you inside. By this time you're so angry and pissed off and you ask them for extra towels and soap since there's none of that. Or shampoo. She says there's instructions in the room. You look around the room and find absolutely nothing! You take a shower and realize you're not getting more towels so you can't take a morning shower. This could be you!!!
Stayed 1 night in May 2023

6/10 Okay

Ernest

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nags Head Beach Inn Experience
Room was adequate. Unfortunately the jacuzzi did not work. Most of my issues involved check in. I should have received room assignment, passcode to enter room, and Wi-Fi password prior to my arrival. Unfortunately that information was emailed the next day. If it had not been for assistance from maintenance personnel who just happened to be there, not sure if I could have reached anyone via phone. The maintenance individual was very helpful and made a call for me. After getting checked in, the rest of the stay was good.
Stayed 4 nights in Apr 2023

4/10 Poor

Kathleen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing.
Stayed 3 nights in Apr 2023

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay has been very disappointing unfortunately. There is no one on site to assist us with questions or concerns. We were moved to a different Room at check in because the heat in the original Room that we booked was not working. That is fine, however when we were moved to the new room, we were given the wrong Room key number and we had to wait a 1/2 an hour to be able to get into our Room. We were not offered turndown service or replacements for the Keurig coffee in the Room even though we were spending 3 nights. The soap dispensers in the rolm were EMPTY...so we had ro go to the store to buy hand soap for use in the bathroom. We were not offered any fresh towels for 3 days and when we arrived the building was absolutely freezing! In addition, the shower was dirty, and actually had black hair all over the walls. I will not be staying here again, and had we not paid for the entire stay already, we would've left after the first night. This was supposed to be a celebration for my 40th birthday and I can say it was far from that. Jonathan and Arica Gogol
Stayed 3 nights in Dec 2020

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Char, Atlanta Ga

Traveled with partner
Liked: Cleanliness, amenities
We had a nice large room and loved the 4 poster bed. The room could use new carpet but otherwise seemed clean and well maintained.
Stayed 1 night in Sep 2020

4/10 Poor

Dale

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Disappointing
Couldn’t get into room for over an hour. Had to call to get access codes (hotel didn’t email them to me until 3am). First code didn’t work. Called back. Told to wait for maintenance who would show up sometime. Told them that was unacceptable. Transferred back to reservations who couldn’t give me the access code to get in the room. Apparently only one person can do that. Finally got in room. Bed comfortable. TV tiny. Air conditioning inadequate. Had to take our garbage out of room. Check out earlier than other hotels. Wouldn’t stay there again.
Stayed 1 night in Sep 2020

8/10 Good

Martha, Virginia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Loved the location and history of the inn. Rooms were rustic but clean and the bed was very comfortable! Things I'd like to see improved upon...was not notified through email of keyless entry codes prior to arrival. We arrived and had no idea how to access the building or room. Also, it's always nice to have amenities available, only the bare necessities were included.
Stayed 2 nights in Sep 2020

10/10 Excellent

Liz, Norfolk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first I was a bit concerned after reading the reviews from other people especially about how hard it was to check in but everything went so well. I contacted the Inn beforehand by email, which I suggest to do if you have any concerns, and they replied back to me promptly with all of the instructions on how to get in the building and into the room. I had no problems getting in and the room was clean and comfortable and included a Keurig and a small refrigerator. We even had a hot tub in the room which was a nice surprise. We were 2 minutes walking distance from the beach and walking distance from a few restaurants and grocery stores too. My experience was wonderful! I didn’t mind that there was no one there during check in and had no problems while we were there. They do provide a number for you to call in case something is needed and there was a housekeeper there in the mornings that I’m sure would have been very helpful if needed. I will definitely keep this place in mind if I ever go back to Nags Head.
Stayed 1 night in Sep 2020

8/10 Good

Raymond, Disputanta Va.

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
The jetted tub did not look clean, the jets had discoloration on them.
Stayed 2 nights in Sep 2020

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

William

Disliked: Cleanliness, staff & service, property conditions & facilities
Our unit lacked cleanliness.The floors both carpet and hardwood were not clean. We discovered the jetted tub on/off power button was broken. It was fully depressed and would not move. Disappointing! There were no customary bathroom toiletries (barsoap at the sink, etc) Does not Kees Vacation Resorts provide them at any of there properties?!?! This was our first experience with this organisation. We are not planning any future stays at this point. Sorry!
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2020

8/10 Good

Maria

Liked: Property conditions & facilities
Cute
This is cute little hotel, but the only issue I have is A/C is not working properly and it was really hot in the room, both times I stayed here. and u have no staff on site so don’t expect any help.
Stayed 1 night in Jul 2020

10/10 Excellent

Rachel, Inwood

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay at Nags Head Beach Inn. It was a very short walk to the beach, the room was very simple (but it was all that we needed). Food lion was right around the corner, so if we needed anything it was an easy walk. The downfalls were that the room didn’t have a refrigerator. We packed a cooler, and kept it filled with ice. We grab new ice at food lion when we were low. Housekeeping rarely came around. We were there for 5 nights, and our trash was never emptied. We had to ask for towels on one occasion, and that was the only time we got fresh towels. Pros: close to beach, close to Food Lion, clean rooms, Keypad access (we liked this a lot! We didn’t have to carry a room card around), there is an ice cream shop right next door (And it is delicious!). The room is very close to the main road ( with all of the restaurants/shops). Cons: no refrigerator (again, we used a cooler and ice. It worked just fine). Housekeeping: they never came around, even with the house keeping sign on the door. The bathrooms are small, but they are definitely usable. They have a stand up shower. With that being said, we would definitely stay there again! We loved our family trip!
Stayed 5 nights in Jul 2020

8/10 Good

Verified traveler

Stayed 2 nights in Jul 2020

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Not what it seemed
Many problems. No response from management when emailed. No cable, no way to get in, didnt receive code. Alarm going off for over an hour. Much hassle to get someone to come and turn it off. No one onsite at all.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
So cute. SUPER close to the beach and the half marathon start of the Southern fried half in November. The bed was so incredibly comfortable.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inn was great to stay at and the room had a lovely old-timey feel. My only wish was for a fridge in the room.
Stayed 2 nights in Oct 2019

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

stephan

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Susan R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Weekend at Nags Head Beach Inn
I looked at the Reviews after I booked the Inn and some of the reviews about possible roaches and no support staff and smelling like Granny’s Attic. This was a short weekend trip for me and my wife’s 38th Anniversary and the reviews scared Me to death. So I told my Wife and we decided to see for ourselves. Folks if you are looking for someone to wait on you hand and foot this is not the place for you. But it turned out to be a perfect and cozy and extremely clean room with a Nostalgic Bathroom. Amenities are minimal like TV Cable and a Coffee Pot so we took a Large and small Cooler to keep drinks and snacks and took a couple extra towels. The Experience was shared by my Wife and We had the best time and the Inn was much more than I expected and honestly I loved the idea of nobody being there. If you do have a problem you can reach support staff with their 866 number which we didn’t need. We Loved it and I’m booking for November December and January and February and March. Great Price and only 100 yards off the Ocean and Centrally located between our favorite Islands, Hatteras and Corolla. Everything You need is within a 1-2 mile Radius. Kees Resorts Nags Head Beach Inn gets A 5 Star from us plus some. Thank You all for such a Wonderful and Memorable Weekend Stay and we will see you again in November!!!
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Simple clean furnishings in a 1930's building by the beach.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Close to the beach. Did not like the smell inside.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. 1 block from beach and walkable to stores/restaurants. Quaint/quirky beach in. Not a lot of amenities or space, but was great for what we wanted.
Stayed 3 nights in Aug 2019