Ratings based on 109 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Families
by A verified traveler

Close to Napoli centrale

Posted Aug 6, 2014
Pros: The proximity to Napoli centrale.
Cons: Too expensive
We were looking for a comfortable place close to Napoli centrale. This hotel met the criteria of being close to the station. The bed was hard the bathroom was very small. WiFi was excellent.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from lagos nigeria

Convenient hotel quite easy to move around.

Posted Jul 27, 2014
Pros: Proximity to the station, the fact that it's not too far from the airport.
Cons: Television and the internet.
Location: Very central and close to the station also close to a lot of shops around garibaldi.
I checked in well ahead of normal time which was quite generous of the hotel considering the fact that I took a 6 am flight out of gatwick London and I was looking forward to checking in, dropping off my bags and resting a little while before going about business.
3 out of 5
Recommended
for Everyone
by A verified traveler from Wyoming

Okay

Posted Jul 25, 2014
This was a good budget hotel. The staff was not the friendliest and the room was okay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Budget Hotel That Works!

Posted Jul 14, 2014
This hotel was clean, the staff was friendly, the continental breakfast was decent, and the price was most certainly right. The area felt a little sketch at night, but so did most of Naples, so I think it was just the ambiance of the city! If you are looking for function over luxury, this place is a good bet!
5 out of 5
Recommended
for Everyone
by Jolly from London

Comfortable hotel and helpful staff

Posted Jun 27, 2014
Pros: The staff are very helpful, courteous and speak English. the hotel is 3mins walk to a major train station.
Cons: The general ambience needs to be improved. It can be seen that it was a grand hotel but it is in need of a touch of the modern times.
Location: Next to a train Station. Lots of nice shops around if you want to buy clothing . Nice bars and restaurants around as well.
Initially planned to stay for one night, since l was not sure about the standard. I was really impressed and stayed three nights in total. The Wi-Fi is very effective and there is a reception room/bar you could go to to relax and watch TV in the evening. I booked a single room and this was well furnished, it was a spacious room. The staff are very helpful when l made a few request they went out of their way to assist. This is right from the receptionist, to the porter and the bar staff. I will definitely stay here again. I wish I'd known this place a long time ago since l am a frequent traveller to Naples.
3 out of 5
Recommended
for Everyone
by Susan from Melbourne, Australia

Unimposing from the outside, but quite an ok hotel

Posted Jun 22, 2014
Pros: The 24-hour service and that staff were welcoming.
Cons: It is an old hotel afterall, but breakfast facilities could be resurrected from its current location ... maybe somewhere on the first floor?
Location: Close to central station, but Naples wasn't really in our itinerary. It's not the best city in Italy!
We were arriving in Naples close to midnite and needed a room before going to Sorrento the next day. Naples is not an inviting place, by all accounts. We felt safe and rested at the Grand Europa. Reasonable tariff and centrally located.
3 out of 5
Recommended
for Everyone
by Brenda from Brisbane Australia

Really close to Napoli Central Rail

Posted Jun 20, 2014
Pros: The closeness to the rail.
Location: We were not there long enough to investigate the area.
Overall the hotel was ok the stale smell of cooking when we arrived was off putting but the room was clean and the bed good we were only there for one night before catching the train. The hotel is just across the road from the station which was the reason we chose it.
5 out of 5
Recommended
for Everyone
by sue

Wonderful

Posted May 30, 2014
Best place to stay near Termini!love the old time elevator! Restaurant was very good as well.
5 out of 5
Recommended
for Everyone
by james from sf, ca

nice

Posted May 18, 2014
had a good stay , fridge in room , colorful neighborhood at night
4 out of 5
Recommended
for Everyone
by A verified traveler

nice friendly hotel

Posted May 6, 2014
Pros: the staff was very helpful
Cons: not sure
Location: the location was ok for the train station
very friendly hat can i say i thought it was ok no fuss very helpful great staff