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Reviews of Millennium Gold Hotel

4 out of 5
Millennium Gold Hotel
Viale C. Umberto Maddalena, 192, Naples, NA

Reviews

6.6
Rating 10 - Excellent. 126 out of 1004 reviews" "
Rating 8 - Good. 312 out of 1004 reviews" "
Rating 6 - Okay. 301 out of 1004 reviews" "
Rating 4 - Poor. 173 out of 1004 reviews" "
Rating 2 - Terrible. 92 out of 1004 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Donna

Traveled with partner
It was a basic hotel but very close to the airport.
Stayed 1 night in May 2024

6/10 Okay

Morgan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Ron

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Skip the restaurant. The food was tasty but served cold to lukewarm
Stayed 1 night in Apr 2024

8/10 Good

LeeAnn, Louisville

Traveled with group
Liked: Staff & service, property conditions & facilities
The beds were very comfortable. The staff was slow but helpful trying to find a place to eat. The area is not great but 3 min from hotel. The rooms were hot amd the shower was hard to get in and out of. There is no dining unless you get a taxi
Stayed 1 night in Apr 2024

2/10 Terrible

May

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is creepy dingy and scary
Stayed 1 night in Mar 2024

10/10 Excellent

Lori

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Amenities
The check-in was good, and the person specifically mentioned where breakfast was and what time it was served. Nothing was ever mentioned about the cost, and upon eating there, nothing was posted about the cost. But when we checked out, we were charged for breakfast. Our friends, whom I made the reservation for, were not charged. I felt like we were taken advantage of.
Stayed 1 night in Mar 2024

4/10 Poor

AMRISH

Liked: Staff & service
Disliked: Amenities
Wouldn't recommend
Stayed 1 night in Mar 2024

6/10 Okay

Caroline

Traveled with family and small children
Liked: Cleanliness, staff & service
Ideal to walk to the airport for an early morning flight. Comfy bed, ok room, did the job!
Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

4/10 Poor

Ioana

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First, the positives. The front desk concierge was super professional and spoke excellent English. The bathroom had clearly been renovated recently and toiletries were provided. Now the negatives.. Unfortunately, the hotel room was so bare of furniture/wall coverings that it was extremely echo-y. I could hear my next door neighbours as if they were sitting right in front of me yelling. When I asked to move to a room farther away, I was told the hotel was full, but none of the other rooms had any signs of being occupied (no noise, didn’t see anyone else at all). Suggests to me that the other rooms simply weren’t cleaned or ready for this type of situation. The heater in the room was visibly set to 30 degrees celsius but didn’t seem to work; the ambient temperature was extremely cold and the blankets were not thick enough to make up for it. Would not visit again.
Stayed 1 night in Jan 2024

2/10 Terrible

Negron

Disliked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 1 night in Dec 2023

8/10 Good

Renato

Liked: Staff & service, amenities, property conditions & facilities
Close to airport, staff friendly and helpful. Excellent breakfast. Good value for price.
Stayed 4 nights in Dec 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
We picked this hotel due to proximity to airport. We initially thought we would walk to the airport but, we were unsure of the neighborhood. It surprised us that it was still a 15 euro taxi ride even though we were so close. The rooms need updating. The room was clean but our bathroom had an incredibly horrible odor!!! Had to keep bathroom door closed when in the room. When using bathroom we had to open the window just handle being in there.
Stayed 1 night in Dec 2023

4/10 Poor

Marilyn

Traveled with family
Disliked: Staff & service, room comfort
Don't go here.
For a hotel that is not that old it looked old and been remodeled and not done very well. Room was stark to say the least. No pictures and just white walls. It looks like there should have been curtains but they were never put up. There were only puĺl down curtains that wouldn't go back up in the morning. Very uncomfortable staying there physically and mentally. Close to the airport but no shuttle. We were charged 25E for a 5 minute drive.
Stayed 1 night in Nov 2023

10/10 Excellent

Hilary, Cedar City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Additional bathroom amenities: toothbrushes/paste & shaving cream/razor
Stayed 1 night in Nov 2023

2/10 Terrible

Shona

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was broken, our toilet sounded like a constant washing machine and despite reporting it to the front desk 3 times and them saying they'll send a maintenance man, they did nothing. And didn't care whatsoever. Also I chose this hotel as it said it had a resturant but it was shut that evening, no sorry, or explanation given. The outside of this hotel felt extremely unsafe so had to order food from delivery service which took ages and was the worst pizza. Nothing good to say about this place except it is close to the airport which is what we needed.
Stayed 1 night in Nov 2023

8/10 Good

Patricia, Salem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was within walking distance to the airport. The room was clean and quiet. The gentleman at the front reception was very efficient and professional. We enjoyed a very nice dinner at their restaurant. Hotel is older but everything was very clean and orderly.
Stayed 1 night in Oct 2023

6/10 Okay

Cornelis

Traveled with group
Too noisy. Also they did not give me twin room (as asked for when booking), there were only a few people staying.
Stayed 1 night in Oct 2023

4/10 Poor

Nancy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Andrea

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Horrible stay, but good service.
The hotel is quite convenient due to its location. However, be aware... the room was super noisy, and i'm not referring to the traffic or other visitors, but there was somethint doing a constant noise (AC?), it became unbearable. The shower was horrible and there was no hot water.
Stayed 1 night in Oct 2023

2/10 Terrible

Bethany

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a great experience - don’t stay her. Our room smelled like sewage. There was no air conditioning. It was loud, so we could hear cars honking all night. We slept on top of the bedding, because the sheets looked dirty. We planned to eat at the hotel restaurant for dinner, but they closed without notice. We would never stay here again - very bad experience.
Stayed 1 night in Oct 2023

4/10 Poor

Marc

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice close to airport, but dirty, old and run down. Staff not very pleasant.
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst experience
I had a restless night due to constant, loud noises. It felt as though walls were transparent to sound. Then, airplanes started to be heard around 6 am. It was the worst night I've ever experienced in a hotel. Furthermore, I could feel all the springs of the mattress against my back. This hotel failed to provide the very basic thing - the minimum condition for sleeping properly. While the hotel is located near the airport, the 10-15 minute walk through a rather eerie area at night, dragging luggage, was an experience I have no desire to repeat.
Stayed 1 night in Oct 2023

2/10 Terrible

DENITSA

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Julian

Disliked: Staff & service
There was sewer smell in our room, I could had complain about it. But we needed the room to rest before our flight early morning… Expedia should think about before joining with this Hotel.
Stayed 1 night in Oct 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. The lady at the front was very helpful
Stayed 2 nights in Oct 2023

10/10 Excellent

Lea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walkable
Easy access from the airport. Walkable and convenient .
Stayed 1 night in Sep 2023

2/10 Terrible

Fredfy

Disliked: Cleanliness, property conditions & facilities
Property is in unsafe, dirty, rundown area. Demand refind
Stayed 1 night in Oct 2023

4/10 Poor

Armando

Disliked: Cleanliness, property conditions & facilities
Bathroom not clean and the bed was terrible
Stayed 1 night in Oct 2023

8/10 Good

Arlan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Regina

From the reviews I read prior to my visit I did not expect much. We wanted to be close to the airport. The service was fine and the restaurant was quiet good. The service at the restaurant excellent. A pleasant surprise.
Stayed 1 night in Oct 2023

8/10 Good

Jeroen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

William

Stayed 1 night in Sep 2023

8/10 Good

Tim

Traveled with family
Liked: Cleanliness, staff & service
This was better than expected after reading all the previous reviews. This is an average hotel, there is nothing terrible about it and certainly is just fine if you are just wanting to stay close to the airport for a night. It’s a very easy under 10 min walk, the beds are decent, has air conditioning with friendly staff. Yes the walls are a bit paper thin but it wasn’t loud or disruptive.
Stayed 1 night in Sep 2023

4/10 Poor

Matthew

Stayed 1 night in Sep 2023

2/10 Terrible

Paul

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible Hotel.
Stay away... no hot water, rooms smell like smoke... very loud traffic noise comes through very old windows. The best thing was the breakfast.
Stayed 1 night in Sep 2023

6/10 Okay

Rodney

Traveled with group
Liked: Property conditions & facilities
Facility was nice enough. The mattresses in the beds had springs that were poking through. When we checked in the front desk person failed to mention that the facility didn’t have any hot water so we were unable to shower in the morning.
Stayed 1 night in Sep 2023

6/10 Okay

Martin

Traveled with partner
Disliked: Property conditions & facilities
First room we were given was a smoking room. Second room we were given was noisy. There was a constant noise something like breathing through an aqua-lung. Constant all night couldn’t sleep at all. Only freezing water for the shower.
Stayed 1 night in Sep 2023

6/10 Okay

grace

Stayed 1 night in Sep 2023

4/10 Poor

Stephen

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Millennium Gold, Napoli
Very disappointing. Not clean and old. Should not have a 4-star rating; barely qualifies as BnB. Food quite good and staff helpful, but they’re really up against it! Also, an unpleasant walk from airport, so erroneously described as within it. Had to pay €19 to get to airport.
Stayed 1 night in Sep 2023

6/10 Okay

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities
10 minute walk from the airport was very convenient! Unfortunately the beds were not comfortable to sleep in, it is very noisy for those who can’t sleep with noise, & unfortunately when we were there the hot water was not working :( staff is amazing though friendly and helpful
Stayed 1 night in Sep 2023

2/10 Terrible

Stefan

Traveled with family
Disliked: Amenities
Avoid booking this hotel. This is not a 4 stars hotel. It’s a shabby looking place, with no hot water.
Stayed 1 night in Sep 2023

2/10 Terrible

Jo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water in hotel, broken shower, air conditioning not working, room next to bin storage - very noisy and smelly no breakfast available even though rate included it and final insult was tried to charge for bottle of water not consumed. Do NOT stay here. I am pursuing a full refund. Totally unexceptional.
Stayed 1 night in Sep 2023

2/10 Terrible

Aimee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No hot water. Hard to find the entrance
Stayed 1 night in Sep 2023

6/10 Okay

Rajab

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to the airport and can walk to it. The area is somewhat spooky at night but as on Main Street seem safe. The staff are super helpful and accommodating. Strongly recommend for a transit stay.
Stayed 1 night in Aug 2023

2/10 Terrible

partow

Stayed 1 night in Aug 2023

4/10 Poor

Sean

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
- Felt unsafe around and on the premise. - Hotel Room had dirt coming out of the sink, toilet and showers so couldn’t clean up. - No blankets provided. Just sheets
Stayed 1 night in Aug 2023