Hotel altiplanico was the perfect place for us while visiting Patagonia. It gives you both the rustic feel of being in a remote location but the exceptional service of a world class resort. The views from the rooms are incredible, the beds are very comfortable, and the staff went above and beyond to make our stay pleasant and was very helpful. The location is about a 30 minute walk or short taxi ride from the center of Puerto Natales, but the food in the restaurant was some of the best we had here and Nelson was fantastic! The coastal views make the walk to town worth it if you venture in, but centrally located by the airport, Torres del Paine, and Puerto Natales. Last but not least, we loved the heated bathroom floors and towel racks - The best long hot shower there is after a day of hiking in Torres del Paine. When I am back in Patagonia, I would definitely stay here again!