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Hotel Burgstall

4.0 star property
Family-friendly ski hotel with a full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Burgstall

Photo gallery for Hotel Burgstall

View from property
Outdoor rock climbing
Premium bedding, in-room safe, desk, soundproofing
Free daily buffet breakfast
Reception

Overview of Hotel Burgstall

Reviews
8.6

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Serlesstraße 3, Neustift Im Stubaital, Tirol, 6167
  • Popular LocationElfer Gondola4 min drive
  • Popular LocationSki Lift Neustift4 min drive
  • Popular LocationSchlick 2000 Ski Resort11 min drive
  • AirportInnsbruck (INN-Kranebitten)25 min drive
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Room options

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, in-room safe, desk, soundproofing

Comfort Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Rollaway/extra beds
Premium bedding
Cribs/infant beds
Hair dryer
Private bathroom
  • 194 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Premium bedding, in-room safe, desk, soundproofing

Comfort Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Rollaway/extra beds
Cribs/infant beds
Sofa bed - double
Premium bedding
Hair dryer
  • 248 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Triple Room

Premium bedding, in-room safe, desk, soundproofing

Comfort Triple Room

Highlights

Soundproofed
Heating
Flat-screen TV
Rollaway/extra beds
Premium bedding
Sofa bed
Cribs/infant beds
Hair dryer
  • 301 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, soundproofing

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Premium bedding
Cribs/infant beds
Hair dryer
Private bathroom
Satellite channels
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Neustift Im Stubaital

Located in Neustift Im Stubaital, Hotel Burgstall is in a rural area and on a lake. Innsbruck Olympic Sliding Center and Patscherkofel Mountain Bahn are local attractions and those in the mood for shopping can visit Maria Theresa Street and Kaufhaus Tyrol. Traveling with kids? Consider Grassmayr Bell Museum, or check out an event or a game at Bergisel Ski Jump. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as sledding and snowshoeing.
Visit our Neustift Im Stubaital travel guideOpens in a new window

What's nearby

  • Foesterhaus - 5 min walk
  • Elfer Gondola - 4 min drive
  • Ski Lift Neustift - 4 min drive
  • Kreuzjochbahn - 7 min drive
  • Schlick 2000 Ski Resort - 11 min drive

Getting around

  • Matrei am Brenner Station - 16 min drive
  • Kranebitten Airport (INN) - 25 min drive

Restaurants

  • HERR KLAUS - Das Restaurant - 4 min drive
  • Panorama Restaurant Elfer - 27 min drive
  • Pizzeria Salute - 13 min walk
  • Bottega No. 13 - 4 min drive
  • Tyrol Cafe-Restaurant - 4 min drive

About this property

Hotel Burgstall

Upscale family-friendly hotel by the lake
You can look forward to a free breakfast buffet, an airport shuttle, and a terrace at Hotel Burgstall. Skiers and snowboarders can spend time on the slopes at this hotel offering a free ski shuttle, ski passes, and ski storage. Treat yourself to reflexology, a hot stone massage, or a body scrub at the onsite spa. Free in-room WiFi is available to all guests, along with shopping on site and a garden.
You'll also enjoy perks such as:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Tour/ticket assistance, coffee/tea in the lobby, and multilingual staff
Room features
All guestrooms at Hotel Burgstall offer comforts such as premium bedding and first-run movies, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels and first-run movies
  • Heating, daily housekeeping, and desks

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Playground
  • Ropes course
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Built in 1992
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • First-run movies
  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination

Renovations and closures

The following facilities or services will be unavailable from June 1 2024 to October 31 2024 (dates subject to change):
  • Swimming pool
The property is closed between April 15 and June 6.

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.80 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 80 per vehicle (one-way)
  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Burgstall Neustift Im Stubaital
Hotel Burgstall
Hotel Burgstall Neustift Im Stubaital
Burgstall Neustift Im Stubait
Hotel Burgstall Hotel
Hotel Burgstall Neustift Im Stubaital
Hotel Burgstall Hotel Neustift Im Stubaital

Frequently asked questions

Is Hotel Burgstall pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of EUR 15 per pet, per day.

How much is parking at Hotel Burgstall?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Burgstall?

Check-in start time: 2 PM; Check-in end time: 8 PM.

What time is check-out at Hotel Burgstall?

Check-out is at 11 AM.

Does Hotel Burgstall provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 80 per vehicle applies.

Where is Hotel Burgstall located?

Conveniently near skiing facilities, this Neustift Im Stubaital hotel is located in the mountains within 3 mi (5 km) of Foesterhaus, Schlick 2000 Ski Resort, and Wipptal. St. George Church and Elfer Gondola are also within 2 mi (3 km).

Hotel Burgstall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 3 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
nulla di speciale, pulita e personale molto cortese. i prezzi un po' alti per la tipologia di struttura
Stayed 2 nights in Jul 2021

8/10 Good

Roselyne, Orsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon accueil, établissement au calme et très propre. Effort fait pour nous fournir le menu en français. Chambre agréable, à la fois moderne et typique, avec belle vue sur la montagne. Petit déjeuner correct. Carte d'accès aux remontées mécaniques de la vallée offerte par l'hôtel très appréciable. Nous avons passé un très bon séjour.
Stayed 3 nights in Aug 2020

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familiengeführtes Hotel der gehobenen Klasse
Wunderschön gelegenes Hotel, großzügiges Zimmer mit neuem modernen Bad. Wellness Bereich sehr gemütlich eingerichtet. Essen trotz sehr geringer Belegung (außerhalb der Saison) sehr reichhaltig und sowohl qualitativ und optisch ausgezeichnet. Service sehr gut, Mitarbeiter freundlich und hilfsbereit.Besonders haben uns die Wandertipps vom Seniorchef gefallen - sind sehr empfehlenswert.