Indoor pool, outdoor pool
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Reviews of Fairways Villas

3.5 out of 5
Fairways Villas
475 Broad Creek Road, New Bern, NC

Reviews

8.0

Very Good

Rating 10 - Excellent. 3 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 0 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 1 out of 5 reviews" "

8.6/10

Cleanliness

6.0/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Erschelle N., Fairfield Bay, Arkansas

Beautiful, peaceful, relaxed community.
We needed to extend our stay and Resorts Management Group was very accommodating. Their friendliness and courteous service exceeded our expectations.
Stayed 2 nights in Sep 2018

10/10 Excellent

Heather R.

Wonderful stay!
The complex is beautiful, wonderful amenities and the staff were phenomenal
Stayed 5 nights in Apr 2018

2/10 Terrible

anne, san clemente, CA

Disliked: Staff & service, property conditions & facilities, room comfort
Not at all what the picture presented!
We were late arrivals. It was impossible to find because there was no lighting in the area. It smelled musty. No help from the management company at all. I asked for a refund and they refused because it was a prepay and told me to deal with Expedia. Do not bother with this site at all.
Stayed 2 nights in Apr 2018
Response from Sarah Herrmann, Rental Manager on May 16, 2018
We regret that your experience did not match the expectations you had for the resort. All of the Fairways units have been renovated within the past three years. Though the decor may not be the same in all units, the condominiums are kept at a very high standard throughout the complex. We wish you the best of experiences in your future travels.

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairway Villas - April stay...
The property was very nice; setting quiet. It is remote, with the only supermarket 5+ miles away, but if you plan accordingly, that shouldn't be a problem. The only problem was that on our confirmation emails, there was no mention that the office was only open until 6:00 pm. Since we arrived late (after sundown), and the office was closed, we fumbled around to find the security booth across the highway from our turnoff. The guard was helpful and got us our room key, and instructed us how to get to our unit, and to just register at the office the next morning. On checking out, I recommended to the office staff that they add the office hours to the confirmation letter. Owners would know this, but guests do not!
Response from Sarah Herrmann, Rental Manager on Apr 15, 2018
We apologize that the resort did not meet your expectations. The onsite security guards handle after hours check ins for guests that arrive outside of operating hours. We will use your recommendation for future arrivals at our location.

10/10 Excellent

alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairfield Harbor NC (New Bern)
It was a nice, clean, comfortable condo on golf course. Everything you would need was included and in good repair. Plenty of parking. Quiet and safe neighborhood.
Stayed 5 nights in Jul 2017
Wonderful! Thank you so much for your great words about your accommodations! We are so glad they met your needs! Please visit us again soon!