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Reviews of Hotel Villa Convento

2 out of 5
Hotel Villa Convento
616 Ursulines Street, New Orleans, LA

Reviews

8.6

Excellent

Rating 10 - Excellent. 318 out of 645 reviews" "
Rating 8 - Good. 205 out of 645 reviews" "
Rating 6 - Okay. 72 out of 645 reviews" "
Rating 4 - Poor. 35 out of 645 reviews" "
Rating 2 - Terrible. 15 out of 645 reviews" "

8.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gabrial

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping and convent to restaurants and Bourbon Street
Stayed 5 nights in Mar 2024

10/10 Excellent

Marissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to a lot of locations. Beautiful architecture. Amazing staff.
Stayed 5 nights in Mar 2024

10/10 Excellent

Peyton

Stayed 1 night in Mar 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We really liked the location. We did a lot less walking to almost everything compared to when we stayed on Bourbon Street. We were very pleased to be given a ground floor room (no stairs or elevator) and everyone we talked to at the front desk was friendly and helpful. Our ceiling fan was a little wobbly and clicked but everything else was fine.
Stayed 3 nights in Feb 2024

10/10 Excellent

Wilmaspradling

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this quaint place. Long distance to everything. Definitely recommend
Stayed 2 nights in Jan 2024

10/10 Excellent

Fara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Awesome location and close to everything. It was cozy and clean. Service was great!
Stayed 1 night in Jan 2024

6/10 Okay

Linda

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Building is in need of repair. Bathroom and tub clean but worn out. Building Needs repainting , new carpet on stairs . Location is good , near French Quarter. Limited parking in small garage 10 minutes away . It was historic . Mattress needs replacing . Bathroom sink drain needed plunging . People at front desk were helpful and attentive . Internet was out over 6 hrs because of rain .
Stayed 2 nights in Dec 2023

10/10 Excellent

Sharmona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023

8/10 Good

Vince

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2023

4/10 Poor

VINCENT

Disliked: Staff & service, property conditions & facilities
The daytime staff were very nice the nighttime staff or just the opposite. I accidentally left my key in my room I had to knock on the window to get the nighttime front desk person to open the door. After about a minute of tapping on the window he finally acknowledged me and made it seem like it was such a huge Task to get up and come open the door. I’ll never stay there again.
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s the perfect location for the French Market and Bourbon St. Friendly staff, accommodating, AND it’s the House of the Rising Sun. What could be more NOLA than that!
Stayed 1 night in Aug 2023

10/10 Excellent

Alana

Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vintage Vibes for the win!!
The stay at this hotel was actually very good. At first I didn’t have high hopes but when we arrived I was blown away by the vintage vibes it was giving. I love places with history to them and this one did not disappoint. It was clean and tidy and over all very comfortable and safe for me and my friends on our girls trip and it was in walking distance to everyone we wanted to do in the French Quarter.
Stayed 3 nights in Jul 2023

8/10 Good

toni

Traveled with partner
Liked: Cleanliness, staff & service
The staff was amazing. It was close to everything. The air didn't work good in our room we had to use a fan the entire time. It gives you a bed in breakfast vibe. House keeping comes daily and are the sweetest.
Stayed 3 nights in Jun 2023

6/10 Okay

Esther, Lakewood

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
This best part of this hotel is the location. That is really what you’re paying $200/night for. At first glance it’s got that New Orleans charm, but the place was run down, quite dirty and needs a face lift. Darren at the desk is a lovely person, gave us great suggestions. Considering all we did was sleep there, it was fine, but overpriced in our opinion. No breakfast, just coffee, ice, vending machines.
Stayed 2 nights in May 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
I want to come back!!!! Such friendly and welcoming staff.
Stayed 2 nights in May 2023

10/10 Excellent

Andrea

Stayed 3 nights in Apr 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience will look forward to my next visit!
Stayed 1 night in Apr 2023

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

KATIE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Katrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Favorite Hotel in NOLA
This is my 3rd trip to NOLA and this hotel is by far my favorite one we have stayed in. The location can't be beat, right in the heart of things but not noisy. The rooms are clean and comfortable, while still maintaining originality. Every member of staff we met were super friendly and helpful. Lastly and possibly my favorite thing about this hotel is that they do a room service every day without having to ask. I know this would seem like something standard in a hotel stay but I can assure you as someone who travels for business and pleasure that it is no longer standard, even in a 5 star hotel. Well done Hotel Villa, I will make you my go to hotel next time I visit.
Stayed 3 nights in Mar 2023

10/10 Excellent

Myrna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location
Excellent location.
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely Hotel and Staff
We did a quick 3-day couple’s trip to NOLA. Located on a quiet street in the French Quarter, the Hotel Villa Convento is a unique experience. The hotel is near Bourbon Street and a short walk to Frenchman Street. Everything is in walking distance. Comfortable room. The room itself was very clean. The bathroom is clean and simple, and they give you a good number of towels that they refresh every day. The main level patio is great!
Stayed 3 nights in Feb 2023

10/10 Excellent

Jaycee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely loved the staff at the counter - they were very helpful and kind. A great place to stay in new orleans! It was super close to the bars and the garage parking was sooo nice and safe. It was also super cute!

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Family trip 12/16/22
We had a wonderful stay. The hotel and room was a bit outdated, but for the price and proximity to all the attractions, it was well worth it. We were able to get a spot in the parking garage on day 2, which was really nice. The staff was incredibly accommodating, and always available to answer any questions. We will definitely book with you all again during our next stay.
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

8/10 Good

Dewitt

Stayed 1 night in Dec 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amazing place
Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

8/10 Good

Jennifer

Stayed 2 nights in Sep 2022

10/10 Excellent

bridgett

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2022

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming and worth the money
This is a great place to stay. It’s old, but everything works. Parking is limited..I think they have 10 spots and it’s 5 blocks away from the hotel, but you can unload your stuff before you park. All the places we wanted to see were within walking distance. We would a stay at here again!
Stayed 1 night in Jun 2022

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location! Great friendly staff and a unique travel experience. Highly recommend for anyone wanting a fun time in New Orleans
Stayed 2 nights in Jun 2022

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2020

10/10 Excellent

Anne Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful NOLA visit
Stayed 2 nights in Feb 2022

10/10 Excellent

Ed

Stayed 3 nights in Sep 2021

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the French Quarter.
Our stay was wonderful. The location of the hotel is right in the French Quarter so you can just walk to Bourbon St and a bunch of restaurants, bars, and stores for shopping. I ended up booking a room with a balcony which was perfect for preparing a coffee downstairs in the front lobby and sitting on the balcony and enjoying the beautiful weather. The staff was wonderful as well.
Stayed 4 nights in Jan 2022

10/10 Excellent

Louis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool building, excellent location in french quarter, free secure parking 5 blks away, friendly and helpful staff.
Stayed 2 nights in Dec 2021

6/10 Okay

Maria

Traveled with family
Disliked: Amenities, property conditions & facilities
Liked'- near French quarter. Disliked - noisy air conditioner/heater, took a long time for water to heat in shower and no daily room cleaning and clean towels.
Stayed 3 nights in Jan 2022

8/10 Good

Debra, Mobile

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtyard nicer than expected - loved sitting there if others were not smoking.
Stayed 2 nights in Dec 2021

4/10 Poor

maria

Liked: Staff & service
Disliked: Property conditions & facilities
Neglected Royal Queen room with balcony
Great location and so was Darren at the front desk. The room was very small but I can live with that, what was upsetting is the rooms condition. It didn't look like it had been painted since the 1800's. The dirt and scuff marks on the walls made the whole room feel filthy even though the room was actually pretty clean. At almost $200 per night you'd think the owners of this property would spend $30 on some paint for this tiny room. My brother came to visit me in the Quarter for Christmas but i refused to meet him at the hotel because he would want to see my balcony room which i was too embarrased to show him. For less than the cost of my 2 night stay they could fix the tile in the shower, either hang up the hairdryer or remove the empty holder on the wall, fix the pulls on every drawer, fix the a/c leak on the balcony that kept spraying me with water and replace the stained bedspread. The hotel itself is cute but all of it needs some freshening up. I visit the Quarter frequently and have stayed in every hotel, luxury and boutique, this place wasn't worth anywhere near what I paid. Its more like a hostel. Small changes would make a huge difference and justify the price. Its insulting that the owners are too cheap to use even a tiny bit of there profits to take care of this historical property that has lots of potential. I won't give this place a second chance unless they offer me a free night in an updated room.
Stayed 2 nights in Dec 2021

8/10 Good

Sonya

Stayed 3 nights in Nov 2021

8/10 Good

JEFF

Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the Villa Convento. The historic building has been kept in amazing condition. It was beautiful. Dewayne at the front desk was so friendly and very helpful. He made us feel very welcome and went above and beyond.
Stayed 1 night in Dec 2021

10/10 Excellent

Damon

Traveled with group, Business traveler
Liked: Property conditions & facilities, room comfort
More Than Contento In Convento
Wonderful gem in the French Quarter!! This is not "luxury" per se, just a comfortable, safe, affordable place to enjoy in New Orleans. The location could not be better--- just 3-5 minutes away from dozens of enjoyable bars and restaurants on Bourbon and Royal streets. Far away enough from the center of action so you don't have to hear everything in your room all night. I stayed in Room 205 and had absolutely no problems with water pressure, temperature, nor wifi, they were all perfect. The fridge/ freezer were wonderful assets and kept my goodies well chilled. Sadly, unlike other reviewers, I had no apparitions. Oh well. I would recommend bringing ear plugs if you're there for a festival or special occasion. It's an older building, and noise carries. It wasn't a problem this week, but could imagine how drunk people laughing and fighting could be annoying if it was a busy weekend. Extra credit and acknowledgement must be given where it is due -- the staff is exceptional. They are friendly, knowledgeable, helpful, kind. Dewayne especially is a WEALTH of information and can tell you almost anything about anything in New Orleans (and probably nearly any other subject if you ask). [Pro Tip: The breakfast cafe right across the street -- Croissant D'Or is amazing!] I would stay here again. As a matter of fact, I've already made my reservation for next year. I rarely ever do that, but don't want to lose out once everyone figures out how great this place is.
Stayed 3 nights in Dec 2021

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bourbon St
Excellent location for bourbon st
Stayed 2 nights in Dec 2021

8/10 Good

Bruce

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
This hotel is in a good location and an easy walk to bourbon street and lots of restaurants. It is a small Quaint place. I loved the atrium. The only thing I did not like was parking. If you get one close take it and don’t move the car. Parking is on the street. 2 times I couldn’t find a spot closer than 5 blocks away.
Stayed 2 nights in Dec 2021