6/10 Okay
Lori S.
Apr 16, 2024
Liked: Cleanliness
House and location are great. Nancy ... Not so much.
This duplex is super cute, clean and the location is fantastic. But the lack of responsiveness from Nancy, the property manager, really put a pall on our trip.
First, although there was lots of ground coffee, the only coffee maker was a Keurig and there weren't any pods. I sent Nancy a message asking if there was another coffee pot and didn't get a response back from her for a day. She said she'd have someone bring one by, but never did.
Second, several days before check out we asked if we could check out at noon instead of 10. She waited a day to respond and said we could check out at 11. On the day we checked out, the cleaning people showed up at 10:30. Luckily, we were pretty much all packed up.
Then, on our way to the airport I got a message from Nancy telling us to collect our bags and check out.
I've never had such poor communication from an owner.
Lori S.
Stayed 7 nights in Apr 2024