Hotel Hayden
4.0 star property

Upscale hotel, walk to Madison Square Garden

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Hayden

Photo gallery for Hotel Hayden

View from property
Property entrance
Egyptian cotton sheets, premium bedding, in-room safe, desk
Terrace/patio
Lobby sitting area

Overview of Hotel Hayden

Reviews
7.8

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym

Explore the area

Map
127 West 28th Street, New York, NY, 10001
  • Popular LocationMadison Square Garden6 min walk
  • Popular LocationEmpire State Building10 min walk
  • Popular LocationTimes Square14 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)52 min drive
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Room options

Superior Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Egyptian cotton linens
Designer toiletries
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Chelsea)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Sofa bed - double
Premium bedding
Egyptian cotton linens
Designer toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed

Superior Double Double

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Egyptian cotton linens
Designer toiletries
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Egyptian cotton linens
Designer toiletries
Private bathroom
Bathrobes
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Chelsea)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Egyptian cotton linens
Designer toiletries
Private bathroom
Bathrobes
  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Egyptian cotton linens
Designer toiletries
Private bathroom
Bathrobes
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

New York

Hotel Hayden is located in Manhattan, a neighborhood in New York, and is near a metro station. Empire State Building and Grand Central Terminal are notable landmarks, and some of the area's activities can be experienced at Manhattan Cruise Terminal and Port Imperial Ferry Terminal. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Radio City Music Hall. Guests appreciate the hotel's convenience to public transportation: 28 St. Station (7th Av.) is just steps away and 28 St. Station (Broadway) is 4 minutes by foot.

What's nearby

  • Madison Square Garden - 6 min walk
  • Empire State Building - 10 min walk
  • Times Square - 14 min walk
  • Broadway - 15 min walk
  • Grand Central Terminal - 3 min drive

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • Skirt Steak - 3 min walk
  • Starbucks - 2 min walk
  • La Noxe NYC - 2 min walk
  • The Wilson NYC - 4 min walk
  • Ajisen Ramen - 3 min walk

About this property

Hotel Hayden

Upscale hotel near 5th Avenue
A short walk from Madison Square Garden and Empire State Building, Hotel Hayden provides free continental breakfast, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
Other perks include:
  • Self parking (surcharge), luggage storage, and a porter/bellhop
  • A 24-hour front desk, 1 meeting room, and an elevator
  • Smoke-free premises, a front-desk safe, and free newspapers
  • Guest reviews say good things about the overall value, helpful staff, and proximity to public transit
Room features
All 122 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and showers
  • 43-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 25 lbs per pet

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.875 percent will be charged
  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

Is Hotel Hayden pet-friendly?

Yes, Hotel Hayden allows cats and dogs with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 75.00 per day and a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hotel Hayden?

As of Apr 29, 2024, prices found for a 1-night stay for 2 adults at Hotel Hayden on May 27, 2024 start from $159.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Hayden?

Self parking is available for USD 50 per night.

What time is check-in at Hotel Hayden?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Hotel Hayden?

Check-out is at noon.

Where is Hotel Hayden located?

Located in Manhattan, this hotel is within a 10-minute walk of Madison Square Garden, 5th Avenue, and Madison Square Park. Empire State Building and Times Square are also within 15 minutes. 28 St. Station (7th Av.) and 28 St. Station (Broadway) are within a 5-minute walk.

Hotel Hayden Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 337 out of 1005 reviews" "
Rating 8 - Good. 355 out of 1005 reviews" "
Rating 6 - Okay. 170 out of 1005 reviews" "
Rating 4 - Poor. 83 out of 1005 reviews" "
Rating 2 - Terrible. 60 out of 1005 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No water in room. Barely enough towels. No extra blankets or pillows. Very noisy. Lots of street noise from flower district. Honking cars all day long. Slamming doors in early morning
Stayed 1 night in Apr 2024

4/10 Poor

Katherine

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Irina

Stayed 3 nights in Apr 2024

10/10 Excellent

Charles, north billerica

Liked: Cleanliness, staff & service, property conditions & facilities
Very happy with staff, very helpful. Security in elevators to floors.
Stayed 2 nights in Apr 2024

6/10 Okay

Morgan

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
This hotel is average, at best. The lobby is pretty, but the rooms are bleh. Every detail has been missed. Outlets are crooked, the stopper on our sink was missing, the shower and sink don’t drain fast enough, the vent in the bathroom was REALLY dirty & needs to be cleaned, there are paint drops on the floor, would not recommend staying here if you have OCD. The details will drive you nuts. The bed was fine.
Stayed 4 nights in Apr 2024

8/10 Good

Kelly

Liked: Staff & service
Stay in NYC often for 1-2 might trips. This was a decent spot. Staff was very nice and room was bigger than most NYC places i've stayed. But the "breakfast included" was a joke, don't count on it as a bonus to your stay. Best thing is that is was great for the subway and we were able to get down to the WTC and up to museums with no trouble at all. Would stay again for the king bed and room size.
Stayed 2 nights in Apr 2024

2/10 Terrible

MEHMET ALI

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in Chelsea area. We were able to hop the train in whatever direction easily. It’s a nice walk to Central Park with many landmarks on the way if you wish. Breakfast was nice, especially the muffins. Lots of good NYC pizza joints nearby. Had a small issue at checkin but the staff made it right immediately. Very thorough selection of toiletries and pillows/beds were clean and soft.
Stayed 1 night in Mar 2024

6/10 Okay

Lauren

Liked: Staff & service
I enjoyed the environment around the hotel
Stayed 2 nights in Jan 2024

10/10 Excellent

Helene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I spent two nights at this hotel to visit NYC’s main attractions. This hotel is very conveniently situated, well priced and the rooms are nicely sized and very clean. The breakfast offers mainly breakfast pastries, yogurt and fruit. Everything is fresh and very tasty. I would definitely stay here again!
Stayed 2 nights in Mar 2024

General hotel information

Reasons to Book
Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0