Hyatt 48 Lex Reviews

Excellent. Many extras that you will actually want to use, great staff, location. Not overpriced.

We arrived 20 minutes before the check-in time of 4pm and neither of our rooms were ready. By 5:30 they had one room for us. After dinner we came back to the hotel, around 9 pm, and the second room was STILL not ready! The clerk at the front desk even tried to suggest that the problem was because I had requested that the rooms be near each other-which I had NOT. After some scrambling around, they were able to get us into our second room. Although this was unacceptable, Nick offered us much apology, free wi-fi, a room with a terrace, and complimentary wine. He was the only staff member who acknowledged and accepted responsibility for the bad service. Kudos to Nick!

비지니스 하기 위해 잠시 스테이하기에 적당한 호텔인듯. 그렇지만, 쾌적하고 아늑한 분위기를 원한다면 다른 곳으로 가는게 나을듯.

Stayed here on our first trip to NYC and it was a wonderful establishment! Great staff, beautiful rooms, the lounge was just wonderful, and nice location.

brand new hotel in a great location. Very large rooms for NYC standards and very clean

New, modern spacious rooms, terrific staff, great location , complimentary continental breakfast & happy hour. No real lobby but loved the hotel & would definitely stay again. Excellent bathroom with stall shower.

Loved this hotel. Hotel staff were very friendly. John, who checked us in, was very personable and willing to help in anyway. The room was beautiful, comfortable size, and the location was close to everything but not so congested as other hotels. The lounge is a great addition with an relaxing atmosphere. I will be staying her again in the future.

Room is small, lobby is not like hotel one, but an apartment. You will be easy to hear other rooms door to be opened and closed on the same floor, you would be woke up by noisy. Stuff is nice. Lunge area has free wifi .

Wonderful staff excellent location, this is a great place

The hotel was really nice and clean. However getting a cab is a complete nightmare. I waited over 35 minutes for the door man to hail a cab down. The door man had every excuse possible stating that the cans are changing shifts at 7pm at night.. Sorry that is not acceptable and a complete LIE. How ironic that there was 7 people I counted that got cabs at the hotel directly across the street at the Lexington Hotel.