Ratings based on 276 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice property centrally located

Posted May 26, 2015
Pros: The help, location and the wraparound terrace (only one on the property).
Cons: They can't really make the rooms bigger, but I would recommend TV sets in the lounge, a higher quality of continental breakfast, clean sidewalk
Location: Close to everything New York has to offer, if you can't walk there, you can get a taxi or take a quick subway ride.
I truly regret not being able to give this property an overall rating of more that 4 stars. The help is extraordinary and the location is great. The problem stems from a combination of design compromises and aging physical plant, with some cost cutting evident in certain areas. We had a one bedroom suite with a most amazing wraparound terrace on the 4th floor, the only floor except for the penthouse that has one. It was super fun hanging out and watching the people walk by. The problem was simply that with 4 people and an open sofa bed, we had to leave the room even to just change our minds. Just way too small when you have luggage to deal with, like a tiny Paris bed and breakfast with almost no closet space. The plumbing showed age with inconsistent water pressure and leaks and the ventilation system was schizophrenic, cycling between heat and air conditioning when changing the temperature settings. The other issue was the second floor lounge, with limited breakfast items, no fresh fruit except green apples, no cold cereal, just mediocre bagels, muffins, juice and coffee. Seating comfort and availability were not the highest and there were no TVs or books to read. I am a frequent visitor to the area and there are other properties I prefer, marginally. I got a fairly good deal for this stay compared to prices at other nearby properties that regardless of whether I would prefer them, it was not worth the extra price. I would come again at the right price.
4 out of 5
Recommended
for Everyone
by A verified traveler

Super Hotel in Mid Town

Posted May 26, 2015
Pros: Große Zimmer mit wirklich großen Fenstern!
Location: Das Hotel liegt 10 Min. (zu Fuß!) östlich der 5th Avenue und vielleicht 15 Min vom Central Park. Also absolut Top!
Sehr freundliches, hilfsbereites und kompetentes Personal, besonders am Empfang! Schöne große Zimmer mit großen Fenstern und schönem großen Badezimmer (Dusche). Alles sehr sauber, auch die Toiletten beim Frühstücksraum! Die Lage ist TOP! Im Prinzip lässt sich Alles (außer Ground Zero und die Fähren nach Liberty Island usw.) zu Fuß erreichen. Auch zur nächsten Metro Station sind es keine 3 Minuten.
3 out of 5
by A verified traveler

Wished it was better

Posted May 7, 2015
A disappointing stay.....on the positive - the location is convenient; the staff were nice; the bathroom was large and well lit; the room was an adequate size. And on the negative: the lighting in the room was dim - hard to even read in bed; the bed was not super comfortable; the temperature in the room was too hot - even when the thermostat was at the lowest (65 degrees) the room was not comfortable. Breakfast included was only juice, coffee and pastries. We'll try another hotel next time.
3 out of 5
by A verified traveler

Posted Apr 28, 2015
was very unimpressed by the lobby and worried about security
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 京都

立地がとても良い

Posted Apr 21, 2015
マンハッタンのど真ん中で立地がとても良いです。部屋も綺麗でシャワーの水圧も、高い所からシャワーが出てくるので満足出来る水圧でした。チェックイン時、英語が理解できなかったので、印刷した紙を見せればスムーズにチェクイン出来ました。
4 out of 5
Recommended
for Everyone
by A verified traveler

A Mid-town surprise!

Posted Apr 20, 2015
Needed a central place close to work and mid town trains, Hyatt 48 delivered on all counts. Updated rooms, friendly staff, proximity to major attractions are all nearby. You can't go wrong staying here.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Taiwan

鄰近逛街地點和地鐵站的小型精品飯店

Posted Apr 7, 2015
Pros: 主動貼心的服務及提供客戶休息及點心的lounge
Cons: 浴室的乾濕分離可以再好一點
Location: 離地鐵站及中城區主要景點都不遠
我在入住當天凌晨到達紐約, 事先聯絡過飯店飯店方面也同意提供寄放行李服務. 寄放行李之後, 雖然還沒有辦理入住, 但飯店人員主動告訴2樓的休息區提供免費的簡易早點, 可以讓我簡單的梳洗及休息, 這點讓我覺得十分貼心. 後來我先離開飯店, 飯店承諾如有空房提早整理好會電話通知我可以辦理入住, 果然飯店在中午左右即提前通知我已經有房間可以使用. 雖然我之後並沒有馬上回來辦理入住, 但對飯店的主動聯絡及積極服務, 還是覺得印象深刻. 飯店的房間很乾淨, 雖然不算很大, 但在紐約市, 這樣的空間應該算是適中, 可能適合單身或2人居住, 如果還有小孩, 可能會略顯擁擠. 如果再到紐約, 我應該會選擇再次入住
5 out of 5
Recommended
for Everyone
by A verified traveler

Great service and staff!

Posted Apr 3, 2015
Pros: See Above
Cons: Maybe the 2nd floor area can have some fruits and snacks.
Location: It's Midtown NYC :)
Very accommodating, excellent service, great location, convenient. Like all NYC hotels, the only downside is rooms a bit small, but the rooms are very well furnished! The staff is extremely helpful and will make you feel comfortable!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom raleigh nc

NICEEE

Posted Mar 24, 2015
Room was beautiful, clean, and in a great location! I love the Hyatt!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London, UK

Unexpected

Posted Mar 17, 2015
I hadn't stayed in midtown for a very long time. Pleasantly surprised by how good this experience was - difficult to single out any one thing. I'd definitely stay here again.