Ratings based on 1,261 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom MIAMI

Not a resolution Hotel

Posted May 15, 2015
Pros: It was a good first impression but at the end they disappointed me.
Cons: A lot, space to store thing in the room, customer response and try to overcompensate when there are errors.
Location: Good location, close to green line
I encounter several little problems, but because not resolution at all and not even a courtesy from the hotel management my overall experience it is rated poor. The breakfast is included, i understand is a continental basically coffee an orange just but there is no room to sit and take your coffee. The room is small, also i understand is NY, but there is not even good space to unpacking, so terrible. To telephone to the reception i had to go downstairs, the telephone in the room was working but all the botons that mentioned the speed dial section were wrong and didn't work, and the worst part was that the curtain felt the last night and they didn't fixed because there was not engineering team at that our and they didn't even remove it from the room and in this type of rooms this makes a lot of space, so basically now we need engineers to change curtains.
3 out of 5
by A verified travelerfrom New York

Hôtel bruyant

Posted May 12, 2015
Pros: Une belle petite chambre 'kosi" et sa position géographique idéale
Cons: Qualité acoustique des fenêtres
Si ce n'est pas la musique et la foule du Rooftop (bar sur le toit), vous entendrez en permanence le ronflement de tous les groupes de climatisation externe juste sous la fenêtre. Du coup difficile d'avoir un peu de calme le soir si l'on souhaite se reposer de journées déjà très bruyantes. Le problème vient essentiellement de la qualité d'isolation des fenêtres qui est déplorable... Sinon pour le reste c'est OK.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Great hotel in Murray Hill.

Posted May 5, 2015
Pros: The room was very cozy and comfortable. We loved the roof restaurant. It was an Aplus!
Cons: You may want to call your breakfast a continental breakfast that is included given the limited offer of fruit, breads and coffee.
This was a great experience. The hotel was clean, comfortable and very nicely decorated. The WI-Fi was simple to access and available everywhere. The room was a tad small but not out of the norm at all for NYC.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Richmond TX

Beautiful hotel, great location

Posted May 3, 2015
Rooms are small but very modern. Bed was very comfortable. Staff was outstanding! Roof top bar was crowded and pricey but very cool. There was construction going on when we were there, for that reason, you should request a higher floor.
2 out of 5
by A verified travelerfrom UK

Too far away from Times Square and Manhattan.

Posted Apr 14, 2015
This hotel was too far away from Times Square and Manhattan, although near The Empire State Building. Breakfast was absolute rubbish and nowhere to sit and eat it (you have to either sit in reception or take it to your room). No tea/coffee making facilities in the room and the roof top bar wasnt open. There was also a lot of refurbishments going on. Hotel is in a horrible road right opposite a car park so not a pleasant outlook.
Comment from Hotel Management
Apr 16, 2015 by Jose , Hotel Management
Dear Guest, Many thanks for taking the time to share your feedback on your recent stay at The Park South. Although the feedback we typically receive in regards to our location is positive given the subway station on the same block as the hotel, we certainly understand how our guest needs will vary based on their planned itinerary. We will soon have coffee facilities in all of our guest rooms but kindly ask our guests to request tea or coffee set-ups and we will be happy to arrange. Food and Beverage options at Park South have been lacking while they have been under construction but, fortunately, Roof at Park South opens this Friday followed by O Ya Restaurant next month. We are sure your impression of The Park South will be significantly different if you give us another opportunity in the near future. We do hope to welcome you back to The Park South. Warm regards, Jose Lema Regional Director of Guest Relations & Training
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Saint Petersburg, Florida

Wonferful Experience

Posted Apr 13, 2015
Very friendly and helpful staff----Pleasant and comfortable rooms---Great location---Plan on returning in the future.
Comment from Hotel Management
Apr 16, 2015 by Jose , Hotel Management
Dear Guest, We appreciate the feedback you have shared on your recent stay at The Park South. Our entire team is thrilled by your recognition. We look forward to welcoming you back to The Park South when your travels next bring you to New York. Warm regards, Jose Lema Regional Director of Guest Relations & Training
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Southern California

Clean , quiet hotel. Friendly, helpful staff.

Posted Apr 12, 2015
Great and affordable place to stay in Midtown NY. Subway is 100 ft away and will take you everywhere in Manhattan. Felt very safe. Take advantage of car service to and from airport. Clean black SUV for a few bucks more than a cab.
Comment from Hotel Management
Apr 16, 2015 by Jose , Hotel Management
Dear Guest, Thank you for choosing The Park South on your recent trip to New York City. Our guests' arrival experience is important to us so your feedback on our recommended car service means a lot to us. We look forward to welcoming you back to The Park South. Warm regards, Jose Lema Regional Director of Guest Relations & Training
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Danmark

Dejligt og hyggeligt hotel

Posted Apr 11, 2015
Super hotel i gå afstand til flere seværdigheder og subway lige ved siden af. Lidt små værelser, men meget hyggeligt og pænt i stand sat. Fedt badeværelse. Måske lidt ensformig morgenmad- vi savnede en form for brød.
Comment from Hotel Management
Apr 16, 2015 by Jose , Hotel Management
Dear Guest, Thank you for choosing The Park South on your recent trip to New York City. We are delighted to know that you enjoyed your experience. In the next few months we will have three new food and beverage outlets available to our guests and our breakfast selection will be more extensive. We hope that you have the opportunity to enjoy the new additions to The Park South on your next trip to New York. Warm regards, Jose Lema Regional Director of Guest Relations & Training
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
Dette er et Fint hotell med fine rom og hyggelig hotell personell!!!
Comment from Hotel Management
Apr 16, 2015 by Jose , Hotel Management
Dear Guest, Thank you so much for sharing such a nice comment on your recent stay at The Park South. We hope to welcome you back soon! Warm regards, Jose Lema Regional Director of Guest Relations & Training
5 out of 5
Recommended
for Everyone
by A verified travelerfrom houston tx

So pretty

Posted Mar 28, 2015
Very relaxing, clean Small room, nice bathroom , friendly staff
Comment from Hotel Management
Apr 1, 2015 by Jose , Hotel Management
Dear Guest, Thank you for sharing such wonderful feedback on your recent experience at The Park South. We hope to welcome you back soon! Warm regards, Jose Lema Regional Director of Guest Relations & Training