Ratings based on 822 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler from Atlanta, GA
Extra milePosted Oct 23, 2014
Location: Lots of great little neighborhood restaurants over on 2nd and 1st avenues-- Grand central provides easy access
Excellent courteous staff -- had a parking ticket issue while loading in front of hotel -- hotel manager took care of it -- really went the extra mile. Per fect location, great bar and restaurant downstairs. Will continue to stay there on my trips to NY.
for Everyoneby A verified traveler from London
Fantastically comfy bed!Posted Oct 22, 2014
Pros: Bed, location, spacious room, in house restaurant and bar for when you are weary.
Cons: Not much.
Location: Walking distance to most things but I do like to walk. Close to Grand Central, Times Square, Central Park, Empire State, Bryant Park.
This hotel is ideally situated. Our one bed suite was spacious and comfortable. Great wifi ( at a cost). Small kitchenette was useful. It was really useful having the bar and restaurant downstairs too. I would book this hotel again just for the great bed 7 foot, and the awesome pillows. I slept like a log but maybe that was all the walking I did!
for Everyoneby A verified traveler from london
Great location smart hotelPosted Oct 21, 2014
Comfy clean rooms, amazing location close to everything and the subway, grand hotel, nice decor, all great.
for Everyoneby A verified traveler from Brisbane
Great Hotel close to the actionPosted Oct 19, 2014
Pros: The rooms were a generous size and the concierge staff were excellent
Location: The Grand central markets are a few blocks away and provide a great array of fresh foods breakfast, lunch and dinner.
We spent 4 nights in the lower east side and then stayed 4 nights at The Benjamin. A great Hotel. We had a corner suite which was huge and well maintained. Everything is only a walk away or a short ( and cheap) taxi ride from here in Mid and Downtown. The bar downstairs, the National, was a great place to have a drink in the early evening and watch real New Yorkers going about their business. A short walk took us to Madison Ave and 5th Ave for the great shopping and then onto Central Park for a Bike ride. We would definitly stay here again.
for Everyoneby A verified traveler
Posted Oct 13, 2014
for Everyoneby A verified traveler from Edmonton AB
Great Location in Mid TownPosted Oct 11, 2014
Pros: This was our first trip to New York and the hotel location was great and close to everything that we wanted to see.
We had a problem with the first room we were assigned when we checked in but the Desk Manager on duty gave us a new room on a higher floor and several meal vouchers as a token of appreciation. We appreciated the prompt response to our concern.
by A verified traveler from sydney
Room was old and average Condition for the price.Posted Oct 7, 2014
Quality of bed was dreadful, air conditioning was so loud it was as if there was truck in the room. Overall experience was awful and I won't recommend. People staying were very friendly.
for Everyoneby A verified traveler from We live in Orlando
Weekend stay while in town for a weddingPosted Oct 6, 2014
I liked everything about the hotel except they have two small elevators that service 20 some floors. The room was clean. Because of the wedding festivities we had to attend elsewhere, we did not visit the restaurants or bar. Charming place with a good location.
for Everyoneby A verified traveler from melbourne
Nice & good areaPosted Oct 5, 2014
Its a nice hotel in a nice area, room is good size for new york, however lift is too small and slow. Our room was next to the renovated room so the paint smell was still quiet strong. The doorman is very helpful, & overall stay was good..
for Everyoneby A verified traveler from UK
Lovely HotelPosted Sep 28, 2014
It was a lovely hotel in a quiet area. The rooms were clean and the staff extremely helpful and courteous. We were in easy reach of all New York's attractions and booking Broadway tickets through the concierge was quick and efficient... We had a great time.