Embassy Newcastle, Sure Hotel Collection by Best Western

2.5 star property
Gateshead hotel in Team Valley with free parking

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Embassy Newcastle, Sure Hotel Collection by Best Western

Exterior
Exterior
Deluxe Room, 1 Double Bed, Non Smoking | Desk, free WiFi, bed sheets, wheelchair access
Reception
Combined shower/tub, free toiletries, hair dryer, towels
Reviews
8.0

Very good

Popular amenities

  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Parking included
    Parking includedParking included
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
Lobley Hill Road, Gateshead, England, NE11 9NA
  • Popular LocationSt. James' Park6 min drive
  • Popular LocationUtilita Arena Newcastle7 min drive
  • Popular LocationQuayside8 min drive
  • AirportNewcastle (NCL-Newcastle Intl.)15 min drive
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Room options

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Twin Beds, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Gateshead

Located in Gateshead, Embassy Newcastle, Sure Hotel Collection by Best Western is in the city center. St. James' Park and Beamish Open Air Museum are notable landmarks, and if an activity is on the agenda, check out Quayside. Life Science Centre and Newcastle-upon-Tyne Discovery Museum are also worth visiting.

What's nearby

  • St. James' Park - 6 min drive
  • The Glasshouse - 6 min drive
  • Newcastle-upon-Tyne Theatre Royal - 6 min drive
  • Utilita Arena Newcastle - 7 min drive
  • Quayside - 8 min drive

Getting around

  • Dunston Station - 3 min drive
  • St James Station - 5 min drive
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪Waggon Team - ‬2 min walk
  • ‪Valley Farm - ‬7 min walk
  • ‪The Highwayman - ‬3 min drive
  • ‪Saltwell Towers - ‬4 min drive
  • ‪Subway - ‬8 min walk

About this property

Embassy Newcastle, Sure Hotel Collection by Best Western

Hotel located in Team Valley
Embassy Newcastle, Sure Hotel Collection by Best Western provides laundry facilities and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Concierge services, a 24-hour front desk, and smoke-free premises
  • A vending machine
Room features
All guestrooms at Embassy Newcastle, Sure Hotel Collection by Best Western include amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from October 16 2021 to June 30 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Premier Inn Newcastle South Hotel Gateshead
Premier Inn Newcastle South Hotel
Premier Inn Newcastle South Gateshead
Premier Inn Newcastle South Hotel Newcastle Upon Tyne
Premier Inn Newcastle South
Embassy Newcastle, Sure Hotel Collection by Best Western Hotel

Frequently asked questions

Is Embassy Newcastle, Sure Hotel Collection by Best Western pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Embassy Newcastle, Sure Hotel Collection by Best Western?

Self parking is free at this property.

What time is check-in at Embassy Newcastle, Sure Hotel Collection by Best Western?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Embassy Newcastle, Sure Hotel Collection by Best Western?

Check-out is at 10:00 AM.

Where is Embassy Newcastle, Sure Hotel Collection by Best Western located?

Located in Team Valley, this hotel is within 3 mi (5 km) of Saltwell Park, Life Science Centre, and High Level Bridge. Newcastle-upon-Tyne Discovery Museum and Genting Casino Newcastle are also within 3 mi (5 km). Dunston Station is 23 minutes by foot.

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 17 reviews" "
Rating 8 - Good. 9 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Disgusting
Stayed 2 nights in Oct 2021

8/10 Good

Lindsay

Stayed 1 night in Sep 2021

6/10 Okay

Johnny

Traveled with family
Liked: Cleanliness
Good
It was okay I think you need more electricity sockets in the room
Stayed 1 night in Sep 2021

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hassle free overnight stay
Just on an over night stay, arrived and got my room key at 15.15 had a freshen up and then back to the hotel by 10Pm. Good size double room all clean, tidy and just what i needed. tea and coffee facilities with the offer of more when i checked in. Comfy bed had a back room so no real noise. All in all a hassle free stay. Hotel is just off A1 on the edge of an industrial estate, pub next door and local food outlets near by. No food at hotel for me not a problem. if i was hungry or needed breakfast then perhaps not the place to stay.
Stayed 1 night in Sep 2021

4/10 Poor

Charles Edward

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It is the first time that I have ever stayed at a hotel that does not provide pillow cases. I slept on the actual pillows! It was supposed to be a luxury room: yes, a luxury room that provided only one coffee and one tea sachet each! I am given more at Travelodge!
Stayed 1 night in Sep 2021

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Ralph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Embassy Hotel Gateshead
Great value stay with hotel just off A1 with handy Greene King pub next door for evening meal. Bed very comfortable and with free parking all around ideal stop over on way home and close to shops and entertainment as well
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, perfect location.
Great stay, the staff were so helpful and accommodating. No restaurant actually at the hotel but there is a great pub attached.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Adequate
It was adequate. We were a little disappointed that tge twin room we requested was just a normal room with a double bed and the other bed was a converted couch that was slightly sloping. It was hot in the room too, with no way to cool it down. The staff were all super nice though!
Stayed 3 nights in Jul 2021

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice hotel. Comfortable and not too far frm newcastle city centre
Stayed 1 night in Jul 2021

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great overnight stop
Really welcoming and friendly staff. Room had everything I needed, and was clean and bed was very comfortable. There was no food available (I stayed midweek but I understand there is a pub next door open for food at weekends). However there were a couple of great supermarkets nearby so it was easy to get some cold food to eat. Parking was easy, plentiful and free.
Stayed 1 night in Jul 2021

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marvellous staff, cool as, all of them. Good clean place to stay. Any day xxx
Stayed 1 night in Jun 2021

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional decent hotel
Fairly decent functional hotel, staff friendly and helpful, good free parking, easy to get into Newcastle town centre.
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfortable bed, staff very friendly and helpful, amazingly quiet considering it's next to a roundabout, decor a bit dated. We stayed for one night en route to Scotland and would certainly stay again.
Stayed 1 night in Jun 2021

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021