Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
71% of guests recommend
4.1 Room cleanliness
3.3 Service & staff
3.9 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by Col Delos from Australia

Great location lovely hotel

Posted Jan 13, 2014 on Hotels.com
Everything was very good, clean nice rooms, staff very helpful and friendly. Hotel does advertise every room with a balcony, I was a little disappointed to find the balcony in fact faced an inside atrium rather than to the outside street. A minor issue as overall the hotel was lovely, perhaps just a little misleading.
2 out of 5
by Nic from Victoria, Australia

Good location, but disappointing food & service

Posted Jan 13, 2014
Pros: The room was clean and comfortable apart from some mould on the wall.
Cons: The food and food service! Breakfast buffet was inedible, 24-hour room service finished at 10pm and half the menu was 'unavailable'.
Location: The location is good. Walking distance to Nha Trang Sailing Club, beaches, bars, restaurants and tour guides.
The Nhi Phi Hotel was very disappointing. The breakfast buffet was the worst we've ever had (stone cold sausage pieces and chips, eggs fried in half a pan of oil and no cereal or fruit), the 24-hour room service finished at 10pm and when we did manage to catch room service, half of the food on the menu 'wasn't available', no restocking of the mini-bar, one cake of mini soap for a week, one towel replaced for two people and mould on the bedroom wall! The room was otherwise adequate & comfortable, the location was good and the staff were generally polite, however the inedible food, lack of room service & overall stinginess of the place was very disappointing for a 4-star hotel. We would never stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Jan 12, 2014
4 out of 5
by A verified traveler

Posted Jan 8, 2014
Cons: A warmer welcome upon arrival and the occasional smile from the reception staff.
Reception staff need to improve customer service skills.
3 out of 5
Recommended
by A verified traveler

Good location but it's not worthed

Posted Jan 7, 2014 on Hotels.com
The hotel located close to the beach and in Western Area. Even though it is rated 3.5 star....!!!! I paid like $80 per night for a standard room without a bathtub. The restroom is very small.... I think it is over price compare to Nha Trang lodge or Yasaka.
3 out of 5
Recommended
for Getaway With Friends
by Darryl

Good Location, close to Beach

Posted Feb 2, 2013 on Hotels.com
Good location, rooms are a bit of an odd configuration, they all have windows that look into other hotel rooms, kept the blinds shut the entire time, Other than that the bed was comfortable. Breakfast was okay. Lots of restaurants in the area. This is a hotel that seems to be used by tour groups, and is fairly large. If I was in the area again I would stay here again. Didn't love the one room Shower/Toilet/Sink, a different experience. Don't forget to put the toilet paper somewhere dry...lol. One note, my friend left his wallet and cash in the safe after we checked out, not realizing for several hours,. When he was able to contact the hotel, they found the wallet and couriered it to him at no cost to a terminal in Ho Chi Mihn City. He had it the next day.Much appreciated needless to say
3 out of 5
Recommended
for Couples
by C O'Sullivan

Good, clean no-fuss hotel

Posted Oct 13, 2012 on Hotels.com
This hotel wasn't officially open when we stayed there, so we got very good value for a clean, basic room. Good location two minutes from the beach. The main downside was a strange smell, which we assumed was to do with the ongoing construction. I wouldn't pay too much for this room however; our experience was on the basis of an introductory rate.